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4.3 out of 5

"Good location, but needs a bit of updating ( the furnitures in the rooms are quite old and needs a bit of paint ) " More

By a verified traveller on Mon 05 Oct 2020

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Hotel Description

You'll be connected to the convention center at Broadbeach Holiday Apartments, and within just a 10-minute stroll of The Oasis and Gold Coast Convention and Exhibition Centre. Highlights at this family-friendly hotel include 6 restaurants, 4 bars/lounges, and an outdoor swimming pool.

All 70 individually decorated rooms feature flat-screen TVs with digital channels, and you can enjoy free WiFi, balconies or patios, and hair dryers. Additionally, refrigerators and irons/ironing boards are available. Housekeeping is available on request.

Enjoy the indoor swimming pool, fitness center, spa tub, and sauna. Other amenities include a kids' swimming pool, spa services, and laundry facilities. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4-star Broadbeach hotel include Kurrawa Beach and The Star Gold Coast.

One Bedroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom, One Bathroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Room - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom, Two Bathroom Apartment - Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Broadbeach Holiday Apartments ratings based on 410 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Broadbeach Holiday Apartments

Everyone (317) Couples (31) Business (3) Students (2) Family (46)
4 out of 5
Good location, but needs a bit of updating ( the furnitures in the rooms are quite old and needs a bit of paint )

Posted by , from Brisbane on 5 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by BBHR Team

Thank you for your feedback we will certainly let the owners know.

4 out of 5
Great spot, big room had everything needed good price. Very outdated in need of updating. Check in Staff at Broadbeach holiday apartments were lovely.

Posted by , from sunshine coast on 25 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Kind regards BHA Team

Hi Nat Thank you for your review, we look forward to welcoming you back again soon

5 out of 5
Great location, clean and well appointed apartment.

Posted by , from Toowoomba on 6 Jul. 2020

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Comment from Hotel Management

9 Jul. 2020 by Kind regards BHATEAM

Hi Reagan Thank you for your kind review, we look forward to welcoming you back again soon

4 out of 5
The unit is getting run down. Paint pealing off in areas and quite grubby on walls etc. Still my favourite place to stay and excellent position

Posted by , from Toowoomba on 22 Jun. 2020

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Comment from Hotel Management

9 Jul. 2020 by BHA Team

Hi Darlene Thank you for your review, please contact us to advise which apartment you are referring to as you have used so many various web sites for bookings, amendments, cancellations, rebookings etc it is difficult to establish which apartment you are referring to, Kind regards

4 out of 5
We were upgraded into a bigger room. A very plesant experience

Posted by on 14 Jun. 2020

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Comment from Hotel Management

1 Jul. 2020 by BBHR Team

Thank you for your positive feedback and thank you for staying with us and look forward to you staying with us again. regards

5 out of 5
I liked the set up of the place. I liked that it was close to everything

Posted by on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by kind regards BHA Team

Thank you for your great feedback, we look forward to welcoming you back again

4 out of 5
I appreciated the easiness of checking in, even though I had to arrive after hours. The rooms were in good condition. The view was amazing and it was a very convenient location for us. However there seemed to be issues with the lighting. The lights in the bedroom kept turning on with no warning in the middle of the night, which was frustrating. The oven was also not functioning. But we were still very at home there and look forward to booking a trip there next year.

Posted by on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Kind regardsBHA Team

Dear Anonymous Thank you for your kind review, however please contact us so we know which apartment you stayed as we have no maintenance issues to our knowledge of an oven or faulty lights not working. We look forward to welcoming you back again next year.

5 out of 5
Location and amenities were ideal It was an enjoyable experience Will come back again

Posted by on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Kind regards BHA Team

Thank you for your kind review,we look forward to welcoming you back again soon

5 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Kind regards BHA Team

Thank you for your 5 star rating we look forward to welcoming you back again soon

5 out of 5
We liked everything very much ! Christine who works at the office was great !

Posted by on 6 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Kind regards BHA Team

Thank you for your kind review, we are happy to know Christine was was able to assist you in making your stay with us enjoyable. We look forward to welcoming you back again soon

About the Broadbeach Holiday Apartments

Location 24-26 Queensland Avenue, Broadbeach, QLD 4218

Property Features

Broadbeach Holiday Apartments offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There are 6 restaurants and 10 coffee shops/cafés, as well as a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. A children's pool, a fitness center, and spa services are also featured at the family-friendly Broadbeach Holiday Apartments. Free self parking is available. Smoking is allowed in designated areas at this 4-star Gold Coast hotel.

  • 70 guestrooms or units
  • 9 levels
  • 2 buildings
  • 6 dining venues
  • 4 bars or lounges
  • 10 coffee shops
  • Built in 1997
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (26.4 km / 16.4 mi)
  • Parking: Free self parking

Room Amenities

Broadbeach Holiday Apartments offers 70 air-conditioned accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. 45-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

  • Private balcony or patio
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Housekeeping (on request)
  • Hair dryer
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

Broadbeach Holiday Apartments has 6 restaurants on site.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:30 AM - noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:30 AM - noon
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Cash or credit card deposit required
  • One child stays free
  • UnionPay
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 48 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Broadbeach Holiday Apartments Apartment
  • Broadbeach Holiday Apartments
  • Broadbeach Holiday Apartments Hotel
  • Broadbeach Holiday Apartments Broadbeach
  • Broadbeach Holiday Apartments Hotel Broadbeach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.