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Imperial Hotel Gold Coast

5.0 star property
Luxury hotel with marina and 24-hour fitness centre

Photo gallery for Imperial Hotel Gold Coast

View from room
Executive Two Bedroom Condo (Rooftop)
Lobby
Executive Two Bedroom Condo (Rooftop)
Lagoon Double | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Restaurant
The current price is NZ$590
includes taxes & fees
17 Jan - 18 Jan 2026

Explore the area

View map
94 Seaworld Dr, Main Beach, QLD, 4217
  • Place, Marina Mirage Shopping Centre
    ‪1 min walk‬
  • Place, Mariner's Cove Marina
    ‪2 min walk‬
  • Place, Sea World
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

View all photos for Superior King

Superior King

Superior King

8.4 out of 10
Very good
(45 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon King

Lagoon King

Lagoon King

8.6 out of 10
Excellent
(18 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 46 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom

8.4 out of 10
Very good
(14 reviews)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lagoon Suite

Lagoon Suite

Lagoon Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Imperial Suite

Imperial Suite | Private kitchen

Imperial Suite

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 160 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Condo (Mid-Level)

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Condo (Mid-Level)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
  • 143 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Condo (Mid-level)

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Condo (Mid-level)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
  • 200 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Condo (Rooftop)

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Condo (Rooftop)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
  • 300 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Three Bedroom Condo (Pool)

Private pool

Three Bedroom Condo (Pool)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 250 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Two Bedroom Condo (Rooftop)

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Condo (Rooftop)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
  • 260 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Condo (Pool)

Private pool

Two Bedroom Condo (Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
  • 200 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Broadwater Suite

Broadwater Suite | Living area

Broadwater Suite

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double

Premium bedding, in-room safe, desk, blackout curtains

Superior Double

8.8 out of 10
Excellent
(43 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Lagoon Double

Premium bedding, in-room safe, desk, blackout curtains

Lagoon Double

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Executive Two Bedroom Condo on Mid Level

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Dining table
  • 2 bedrooms
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the area

Gold Coast

A luxury stay in Gold Coast awaits you at Imperial Hotel Gold Coast. You'll be 2.6 km (1.6 mi) from Surfers Paradise Beach and 4.3 km (2.7 mi) from Cavill Avenue. Highlights at this hotel include a restaurant, an outdoor swimming pool and a marina. .A day of pampering can include hot stone massages and body scrubs. Le Jardin is open for brunch and lunch. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 24-hour gym, pool cabanas and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Added amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 5-property class Main Beach hotel include Broadwater Parklands and Gold Coast Convention and Exhibition Centre.

What's nearby

  • Marina Mirage Shopping Centre - 1 min walk - 0.1 km
  • Mariner's Cove Marina - 2 min walk - 0.2 km
  • Sea World - 10 min walk - 0.9 km
  • Tedder Avenue - 12 min walk - 1.0 km
  • Broadwater Parklands - 15 min walk - 1.3 km

Getting around

  • Cypress Avenue Station - 7 min drive
  • Varsity Lakes Station - 20 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪main beach pavillion 34 - ‬12 min walk
  • ‪Peter's Fish Market - ‬3 min walk
  • ‪Top Up Korean Restaurant Southport - ‬4 min drive
  • ‪Omeros Brothers Seafood Restaurant - ‬4 min walk

About this property

Imperial Hotel Gold Coast

Luxury hotel with marina and 24-hour fitness centre
Imperial Hotel Gold Coast offers its guests a marina, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business centre, meeting rooms, and limo/town car service are available. Spa services, a terrace, and multilingual staff are also featured at the luxury Imperial Hotel Gold Coast. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Gold Coast hotel.

  • 200 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2000
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Imperial Hotel Gold Coast offers 200 air-conditioned accommodations with indoor private hot tubs and a safe. Rooms open to balconies. Beds feature premium bedding. 55-inch Smart televisions come with cable channels.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, facials and body scrubs.

Similar properties

Outdoor pool
Sheraton Grand Mirage Resort, Gold Coast
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$550
includes taxes & fees
22 Jan - 23 Jan 2026
Sheraton Grand Mirage Resort, Gold Coast

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free covered self parking on site
  • Covered valet parking on site (AUD 50 per night)
  • Limited on-site self and valet parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 52 for adults and AUD 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Il Barocco
  • Le Jardin

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's breakage deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cots (infant beds) are available for AUD 45.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 1000 per night
  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit varies by room type.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 52 for adults and from AUD 26 for children
  • Valet parking fee: AUD 50 per night
  • Crib (infant bed) fee: AUD 45.0 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Palazzo Versace
Palazzo Versace Hotel
Palazzo Versace Hotel Main Beach
Palazzo Versace Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia
Palazzo Versace
Imperial Gold Coast Main Beach

Frequently asked questions

What is the cancellation policy at Imperial Hotel Gold Coast?

Imperial Hotel Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Imperial Hotel Gold Coast?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Imperial Hotel Gold Coast on 17 Jan 2026 start from NZ$590.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Imperial Hotel Gold Coast?

Yep, Imperial Hotel Gold Coast has a free self car park. Additionally there is covered valet parking for AUD 50 per night.

Are there any beaches close to Imperial Hotel Gold Coast?

Yep, Imperial Hotel Gold Coast is a short 6-minute walk from The Spit Beach.

Is there a spa on site at Imperial Hotel Gold Coast?

There's no onsite spa, but this property does offer services like body scrubs and facials, as well as hot stone massages.

Does Imperial Hotel Gold Coast have a pool?

Yep, and guests love it! Imperial Hotel Gold Coast has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

Does Imperial Hotel Gold Coast have a waterslide?

No, there is no waterslide at Imperial Hotel Gold Coast, but The Rockpools is a short 17-minute walk away.

What makes Imperial Hotel Gold Coast a romantic place to stay?

Pool-view dining and romance packages, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Imperial Hotel Gold Coast.

Is Imperial Hotel Gold Coast family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as childcare services in the guestrooms, it's no surprise that Imperial Hotel Gold Coast is a hit with families.

Are there hot tubs in the rooms at Imperial Hotel Gold Coast?

Yep, all rooms come with private hot tubs.

Does Imperial Hotel Gold Coast serve breakfast?

Yeah, guests love the buffet breakfast here! Served daily between 6:30 AM and 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Imperial Hotel Gold Coast?

No, Imperial Hotel Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at Imperial Hotel Gold Coast?

Yep, they've got a lounge bar and an onsite restaurant that serves brunch and lunch.

What time are check-in & check-out at Imperial Hotel Gold Coast?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Imperial Hotel Gold Coast?

No, pets are not allowed.

Imperial Hotel Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Hotel needs a refresh, needs more entertainment facilities inside and out
Stayed 3 nights in Dec 2025

10/10 Excellent

Deborah, Meridan Plains

Stayed 1 night in Nov 2025

8/10 Good

Dan

Stayed 1 night in Nov 2025

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous
Stayed 1 night in Nov 2025

10/10 Excellent

Meaghan

Stayed 1 night in Oct 2025

10/10 Excellent

Christine, Wilberforce NSW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second day at imperial Hotel. Very enjoyable
Stayed 1 night in Oct 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff great facilities excellent room
Stayed 2 nights in Sep 2025

8/10 Good

Jaspal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the staff accomodating. Pool was amazing and well maintained, great for kids. Only disappointment was the poolside bar closed at 5pm, didn’t seem right to not be able to drink poolside after 5pm.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, friendly staff
Stayed 1 night in Sep 2025

2/10 Terrible

Lilia

Disliked: Staff & service, property conditions & facilities, room comfort
When we checked in we had to wait 10 minutes to be served at the reception. The room had broken biscuits on the floor from the previous people staying there. The shower has lots of hair and the floor overall was very dusty and not clean
Stayed 3 nights in Sep 2025

6/10 Okay

Ricky

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty average considering
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm, professional welcome from Shane, clear directions to self park and helpful directions to access the beach from the hotel. The lobby is beautiful and afternoon tea with the pianist is a highlight.
Stayed 1 night in Sep 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Need more staff
Stayed 1 night in Sep 2025

10/10 Excellent

Sharron

Liked: Staff & service, amenities
I thoroughly enjoyed my stay at the Imperial Hotel. Staff are wonderful along with the food and entertainment. The room was spacious, relaxing, immaculate and was meticulously clean. I’d recommend the Imperial Hotel to anyone and I will be returning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maitrayee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 4 nights in Aug 2025

8/10 Good

kristen

Liked: Cleanliness, staff & service
Overall a good stay but for a 5 star hotel it is starting to look run down - stains on carpets marks around
Stayed 1 night in Aug 2025

8/10 Good

SKYE

Travelled with partner
Liked: Staff & service, amenities
Our welcome at reception was outstanding, friendly and very personable. The bar area is a lovely relaxing place to finish your day!
Stayed 1 night in Aug 2025

10/10 Excellent

Heather, Ormiston

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is showing its age with most of the furnishing scratched or ripped and needs a refurbishment. Good food, excellent first class service and awesome gym. There was a wedding on, so unfortunately we were not allowed to use the pool and very dissappointing
Stayed 1 night in Aug 2025

8/10 Good

Damien

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was impressive to say the least. The Staff were very helpful and friendly and while we didn't use the dining facilities of an evening, the breakfast buffet was delicious and dining room service exceptional!
Stayed 4 nights in Aug 2025

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our room had a very bad water damaged cabinet which is central in the room which was a bit ordinary and detracted a lot from what should be a high end quality hotel, seeing this old water damage and the age of the some of the furniture in room made us feel somewhat disappointed. There was nothing is the room from snacks to drinks etc and on arrival they take a $300 deposit I’m not sure what for? Staying at the QT would be a much more enjoyable stay. The actual hotel, lobby, reception and pool area is absolutely beautiful on arrival 2 beautiful Rolls Royces parked out side and all your thoughts are wow until we got to the room. The photos online are definitely much nicer and seeing the property I’m sure they have some great rooms maybe because we booked through Expedia and got a discounted rate we got a room that matched the rate.
Stayed 1 night in Aug 2025

8/10 Good

Anna, Rowville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a perfect location for me. A lovely hotel, although I feel that the rooms are getting tired and could do with an upgrade.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Room service was hit and miss. My fiancé loved his wagyu pappardelle however my chicken was so overcooked it was inedible. The big spa bath was a great feature. Pillows aren’t actually pillows… they’re blankets folded up and put into pillow cases. Wasn’t the best for my neck. Overall though, we loved our stay and will be staying there again!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Jul 2025

10/10 Excellent

Nick

Stayed 1 night in Jul 2025

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast taste good
Stayed 1 night in Aug 2025