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4.3 out of 5

"What a great place to stay perfect position extremely friendly management everything about this resort is perfect looking forward to staying there aga ... " More

By a verified traveller on Sat 02 Mar 2024

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Hotel Description

At ULTIQA Beach Haven At Broadbeach you'll be within just a 10-minute stroll of Kurrawa Beach and The Star Gold Coast. Highlights at this beach aparthotel include 2 outdoor swimming pools, and in-room kitchens and washers/dryers.

Each apartment is individually decorated and features a TV with cable channels, along with free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a hair dryer, and an iron/ironing board are also available. Weekly housekeeping is available.

Enjoy access to 2 outdoor tennis courts along with a gym and a kids' swimming pool. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Attractions within a short walk of this 4-star Broadbeach aparthotel include The Oasis and within a 15-minute walk you'll find Gold Coast Convention and Exhibition Centre.

Premium 2 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Pool View 2 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard 2 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Superior 2 Bedroom Ocean View Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Sub Penthouse 3 Bedroom Ocean View Apartment

Bed Count 1 King Bed Maximum Occupancy 7 Max

ULTIQA Beach Haven At Broadbeach ratings based on 317 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ULTIQA Beach Haven At Broadbeach

Everyone (145) Couples (31) Family (125)
3 out of 5

Posted by on 15 Mar. 2024

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Comment from Hotel Management

21 Mar. 2024 by Ultiqa Beach Haven

Hi Sandra,Thank you for your review! We look forward to welcoming you back soon :)Kind regards,ULTIQA Beach Haven Resort

5 out of 5
What a great place to stay perfect position extremely friendly management everything about this resort is perfect looking forward to staying there again

Posted by on 2 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Team ULTIQA Beach Haven Resort

Hi David,Thank you so much for sharing your experience with us, pleasure to hear you had a wonderful stay. We are looking forward to have you stay with us again soon!Kind Regards

3 out of 5
This property has the perfect location close to everything, but I’m a bit hesitant about staying again as our room was not clean, the sheets and pillowcases smelt rancid like they hadn’t been changed, and when I asked for new sheets, we ended up with single sheets that didn’t suit the bed, and that just ruined it for me.

Posted by on 1 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Team ULTIQA Beach Haven Resort

Hi Melissa,Thank you for taking time to leave us a review. We do apologise that you had issues during your stay. We have adressed points to our housekeeping team. As it is strange, be sure we will forward a feedback onto our external linen company that supply us.Hope you will choose to stay with us again, so we can exceed your expectations :)Kind Regards,

4 out of 5

Posted by on 27 Feb. 2024

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Comment from Hotel Management

29 Feb. 2024 by Ultiqa Beach Haven

Hi Lee-Ann, Thank you for your review! We look forward to welcoming you back to Beach Haven for another great stay in the future! Kind regards,ULTIQA Beach Haven Team

4 out of 5
Location is perfect. Great views of beach and ocean.

Posted by on 20 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by Ultiqa Beach Haven

Hi Jill,Thanks for the great review! We're so pleased to hear you enjoyed your stay, couldn't agree more with our lovely beach views. Hope to see you again soon! Kind regards,ULTIQA Beach Haven Team

4 out of 5
The hotel itself was good and the area was amazing,

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Team ULTIQA Beach Haven Resort

Hi Nick,Thank you for taking your time to leave us a nice review. Glad you have enjoyed your stay!Kind Regards

4 out of 5
Loved the size of the apartment, the beach view was amazing. The shopping and restaurants within walking distance was great, beach across the road fantastic! The cleanliness of the apartment was disappointing, carpets looked like they hadn't been vacuumed, fans were covered in dust, kitchen very dated, lifts had no aircon and pools were too warm when it was so hot outside.

Posted by on 24 Jan. 2024

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Comment from Hotel Management

11 Feb. 2024 by Ultiqa Beach Haven

Hi there Andrew, Thank you for sharing your thoughts. We're pleased to hear you enjoyed our spacious apartments and beach views! We extend our apologies for the disappointment you faced regarding the cleanliness of your apartment. the feedback has been passed on to the relevant teams so improvement can be made. Kind regards,ULTIQA Beach Haven Team

1 out of 5
On the 4th day of our 6 night stay,the main bathroom started leaking yellow liquid from the ceiling and light fixture. Maintenance did remove the light and fill the hole with rags and leave a bucket on the vanity which continued to leak for another 6 hours. That left us one ensuite for 5 adults. Checked out 2 days later and still waiting to hear from the manager regarding partial refund for not having full use of facility. After 25yrs will not be going back.

Posted by on 18 Jan. 2024

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Comment from Hotel Management

13 Feb. 2024 by Ultiqa Beach Haven

Hi Melissa, We extend our deepest apologies for the maintenance issue in one of your apartments bathrooms. As these things are unforeseen and out of our control, I am pleased to hear a member of the team rectified the situations as best as possible. We'd love to have you back for an improved experience, please reach out if you decide to book again so we can ensure a better stay for you. Best regards,ULTIQA Beach Haven Team

4 out of 5

Posted by on 21 Dec. 2023

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Comment from Hotel Management

28 Dec. 2023 by Ultiqa Beach Haven

Thanks for taking the time to leave us for a review Angela, we hope to see you again soon!Kind regards,ULTIQA Beach Haven Team

2 out of 5

Posted by on 10 Dec. 2023

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Comment from Hotel Management

13 Dec. 2023 by Ultiqa Beach Haven

Hi Richard,Thank you for sharing your review of your recent stay. We hope to welcome you back soon! Kind regards,ULTIQA Beach Haven Resort

About the ULTIQA Beach Haven At Broadbeach

Location 1 Albert Avenue, Broadbeach, QLD 4218

Property Features

ULTIQA Beach Haven At Broadbeach offers its guests 2 outdoor swimming pools, outdoor tennis courts, a fitness center, and a children's pool. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at ULTIQA Beach Haven At Broadbeach. Self parking is free. This 4-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 30 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 2
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

ULTIQA Beach Haven At Broadbeach offers 97 accommodations with washers/dryers and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Unique furnishings
  • Unique decor

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests dial 9 on the intercom at the front door and the operator will provide instructions for collecting keys.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Sunday: 9:00 AM - 3:00 PM
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 50.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Cash or credit card deposit required
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 500.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 50.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Haven Broadbeach
  • Beach Haven Broadbeach Apartment
  • Broadbeach Beach Haven
  • Beach Haven Broadbeach, Gold Coast
  • Beach Haven Hotel Broadbeach
  • ULTIQA Beach Haven Broadbeach Apartment
  • ULTIQA Beach Haven Apartment
  • ULTIQA Beach Haven Broadbeach
  • Ultiqa Haven At Broadbeach
  • ULTIQA Beach Haven At Broadbeach Aparthotel
  • ULTIQA Beach Haven At Broadbeach Broadbeach
  • ULTIQA Beach Haven At Broadbeach Aparthotel Broadbeach

You should know

  • Alcohol isn't served at ULTIQA Beach Haven At Broadbeach.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.