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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Hotel with a golf course, near Gold Coast Convention and Exhibition Centre

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Outdoor pool, pool loungers
Front of property - evening/night
Property entrance
Bar (on property)
Studio Family | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
The current price is NZ$168
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • The Star Gold Coast
    ‪3 min drive‬
  • Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • The Oasis
    ‪4 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪19 min drive‬

Room options

View all photos for Accessible Studio King

Accessible Studio King

Accessible Studio King

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mermaid Suite

Mermaid Suite

Mermaid Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Dining table
Sofa bed
Separate bedroom
Daily housekeeping
Iron/ironing board
In-room safe
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Twin Queen

Studio Twin Queen

Studio Twin Queen

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Studio Family

Studio Family

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio King

Studio King

Studio King

9.2 out of 10
Wonderful
(61 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Spa

Studio Family Spa

Studio Family Spa

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Free bottled water
Netflix
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Gold Coast

At Mermaid Waters Hotel by Nightcap Plus you'll be 2.9 km (1.8 mi) from Gold Coast Convention and Exhibition Centre and 2.9 km (1.8 mi) from The Oasis. Highlights at this hotel include a golf course, a restaurant and an outdoor swimming pool. .The family restaurant, Brasserie, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include laundry facilities, concierge services and a 24-hour front desk. Free buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 3.5-property class Mermaid Waters hotel include The Star Gold Coast and SkyPoint Observation Deck.

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 3 min drive - 2.3 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 2.7 km
  • The Oasis - 4 min drive - 2.7 km
  • Cavill Avenue - 8 min drive - 6.1 km

Getting around

  • Broadbeach South Light Rail Station - 2 min drive
  • Varsity Lakes Station - 12 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 27 min drive

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive
  • ‪Tian Ran Vegetarian Restaurant - ‬17 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

Hotel with a golf course, near Gold Coast Convention and Exhibition Centre
Mermaid Waters Hotel by Nightcap Plus offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/games room, and tour/ticket assistance are also featured at Mermaid Waters Hotel by Nightcap Plus. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

  • 104 guestrooms or units
  • 3 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Mermaid Waters Hotel by Nightcap Plus offers 104 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 15 July 2025 to 15 August 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

What is the cancellation policy at Mermaid Waters Hotel by Nightcap Plus?

Mermaid Waters Hotel by Nightcap Plus offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mermaid Waters Hotel by Nightcap Plus?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Mermaid Waters Hotel by Nightcap Plus on 17 Aug 2025 start from NZ$167.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mermaid Waters Hotel by Nightcap Plus?

Yep, Mermaid Waters Hotel by Nightcap Plus has a free self car park.

Are there any beaches close to Mermaid Waters Hotel by Nightcap Plus?

Yep, Mermaid Waters Hotel by Nightcap Plus is a short 17-minute walk from Mermaid Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Mermaid Waters Hotel by Nightcap Plus have a pool?

Mermaid Waters Hotel by Nightcap Plus has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The property will be renovating the swimming pool from July 15 2025 until August 15 2025 (completion date subject to change).

Is Mermaid Waters Hotel by Nightcap Plus family-friendly?

You bet! With amenities such as children's meals, an arcade and laundry facilities, it's no surprise that Mermaid Waters Hotel by Nightcap Plus is a hit with families.

Does Mermaid Waters Hotel by Nightcap Plus serve breakfast?

Yeah, guests love the free buffet brekkie here! Served daily between 6:30 AM and 9:30 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mermaid Waters Hotel by Nightcap Plus?

No, Mermaid Waters Hotel by Nightcap Plus does not offer an airport shuttle service.

Is there a bar or restaurant at Mermaid Waters Hotel by Nightcap Plus?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mermaid Waters Hotel by Nightcap Plus?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Mermaid Waters Hotel by Nightcap Plus?

No, pets are not allowed.

Is there a golf course on site at Mermaid Waters Hotel by Nightcap Plus?

Yep, Mermaid Waters Hotel by Nightcap Plus has a 9-hole golf course.

Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise. Everything was far better than I expected. The staff were very attentive and efficient. The room was CLEAN and a great size. Breakfast was comprehensive and suited my tastes
Stayed 1 night in Aug 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The car parking was easy and safe, the room was very good, very quiet, the shower was excellent and bed very comfy. Breakfast was included and was an excellent full buffet.
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, clean, spacious, with very good service
Stayed 1 night in Jul 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not sleep well due to noise
Stayed 1 night in Jul 2025

10/10 Excellent

Janice

Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, no need to go anywhere else for food, breakfast was included and that and dinner meals were great
Stayed 2 nights in Jul 2025

10/10 Excellent

Ludmila

Stayed 1 night in Jun 2025

8/10 Good

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great meals and comfortable clean room
Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good rates. Breakfast included was a bonus
Stayed 1 night in May 2025

10/10 Excellent

Ishanpreet

Stayed 6 nights in May 2025

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and courteous and went above and beyond. My friend and I lived our room.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything it says it is true
Stayed 1 night in May 2025

6/10 Okay

Dave, Mooloolaba

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Showers take too long to get to a workable temperature. Taps fell off.
Stayed 1 night in May 2025

10/10 Excellent

Maki

Stayed 1 night in May 2025

8/10 Good

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We randomly got a disabled/ accessible room which was a super convent location and the bathroom was huge but it was such a strange bathroom. Netflix wouldn’t work so we were stuck with free to air tv but overall was a nice room and service was great. Having the bar/food attached is awesome. Food was amazing.
Stayed 2 nights in May 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were clean, the mattress overhung the base by quite a bit so the mattress would sag that side. The breakfasts were cold ( sausages, bacon, eggs,tomato)
Stayed 2 nights in May 2025

10/10 Excellent

Lainie

Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with a welcoming atmosphere and great staff, stayed for a couple of nights and had a really great break, food options in restaurant was excellent.
Stayed 2 nights in May 2025

8/10 Good

Rick

Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the pub next door was great, with really nice meals. Room was provided with tea an d coffee, but no milk left in the fridge to make it!
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Only one night extremely good and excellent value for money
Stayed 1 night in Apr 2025

6/10 Okay

Kate

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This was a easy place to stay supper Comfortable beds and friendly, hard-working staff, easy location to shops and beach only thing that let them down was the Lack of cleanliness. Not sure if this was a staffing issue or not, as everybody seem to be working so hard.
Stayed 7 nights in Apr 2025