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Aparthotel

Santana Resort

3.5 star property

Photo gallery for Santana Resort

Aerial view
Property grounds
Property grounds
Standard Apartment, 1 Bedroom | Living area
Standard Apartment, 1 Bedroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included

Explore the area

View map
7-15 Monte Carlo Avenue, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪9 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪14 min walk‬
  • Place, Surfers Paradise Beach
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

Economy One Bedroom Apartment

  • Sleeps 2

Economy Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

Premium Room, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

Apartment, 1 Bedroom (2.5 Star)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

One Bedroom Apartment

  • Sleeps 2

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About the area

Gold Coast

A family-friendly stay in the heart of Gold Coast awaits you at Santana Resort. Within a 20-minute stroll, you'll find popular places like Gold Coast Convention and Exhibition Centre and The Star Gold Coast. Highlights at this Art Deco aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is individually decorated and features free WiFi, a balcony and a living room. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A flat-screen TV, free bottled water and a hairdryer are also available. Limited housekeeping is available. .This aparthotel offers free WiFi in public areas, a games room and a garden. Added amenities include a hot tub and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 3.5-property class Surfers Paradise aparthotel include Surfers Paradise Beach and Pacific Fair Shopping Centre.
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What's nearby

  • Broadbeach Beach - 9 min walk - 0.8 km
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 1.2 km
  • SkyPoint Observation Deck - 19 min walk - 1.6 km
  • Surfers Paradise Beach - 3 min drive - 1.9 km
  • Cavill Avenue - 4 min drive - 2.3 km

Getting around

  • Florida Gardens station - 3 min walk
  • Varsity Lakes Station - 21 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive

Restaurants

  • ‪26° & Sunny - ‬9 min walk
  • ‪Freghete - ‬14 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Sushi Train - ‬14 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk

About this property

Santana Resort

Santana Resort offers its guests an outdoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. Barbecue grills, a vending machine, and an arcade/games room are also featured at the family-friendly Santana Resort. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Gold Coast aparthotel.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Built in 1999
  • Umbrellas for the pool
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Smoking in designated areas
Santana Resort offers 21 air-conditioned accommodations with washers/dryers and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per stay

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Free bottled water
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Near the ocean

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Table tennis
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 21 units
  • 3 floors
  • Art Deco architecture
  • Bicycle rentals
  • Built in 1999
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (8:30 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per stay.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Air conditioning fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santana Resort
Santana Resort Surfers Paradise
Santana Surfers Paradise
Santana Resort Aparthotel
Santana Resort Surfers Paradise
Santana Resort Aparthotel Surfers Paradise

Frequently asked questions

What is the cancellation policy at Santana Resort?

Santana Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Santana Resort?

Yep, Santana Resort has a free self car park.

Are there any beaches close to Santana Resort?

Yep, Santana Resort is a short 8-minute walk from Broadbeach Beach. Fun beach activities include snorkelling, scuba diving and waterskiing.

Does Santana Resort have a pool?

Santana Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Santana Resort a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Santana Resort.

Is Santana Resort family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Santana Resort is a hit with families.

Is there a free airport shuttle available at Santana Resort?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Santana Resort?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Santana Resort?

No, pets are not allowed.

Santana Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 67 out of 253 reviews
Rating 8 - Good. 86 out of 253 reviews
Rating 6 - Okay. 58 out of 253 reviews
Rating 4 - Poor. 21 out of 253 reviews
Rating 2 - Terrible. 21 out of 253 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Damodar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pool and spa are good, room smelled had to keep window open. When we visited the main office, it smelled too.
Stayed 6 nights in Sep 2025

8/10 Good

Mark

Stayed 3 nights in Sep 2025

2/10 Terrible

Bethany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Place wasn’t clean. There were stains on the kitchen walls that looked like meat splatter, chips everywhere, and what looked like blood on the bathroom roof. The front door had deep knife cuts in it along with the door lock looked like had been tampere. My son even said the bathroom looked like a scene from a scary movie. Still haven’t got my bond back 5 days later, even though I left it clean and tidy with bedding stripped and dishes washed. No proper update or explanation, just excuses. Also tried to hire table tennis racket, called and was told the office was out but they’d let me know when they got back. Never heard anything again which upset my kids hopes. All round, not great. Wouldn’t book again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Lucy

Travelled with family, Travelled with family and small children
I was told upon my checkout that I would receive my deposit back straight away. However it has been 3 days and I still haven’t. I can’t contact the property
Stayed 8 nights in Jun 2025

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a very pleasant surprise a last minute booking of availability and convenience I can describe this as a beautiful welcoming old friend from the outside a little dated but well maintained with a nice pool and BBQ area Inside we were greeted with a comfy and equipped kitchen and dining lounge area with a pull-out sofa A bedroom with ample storage and a comfy king bed And a nice bathroom with in-unit laundry. The front desk staff were lovely and accommodating
Stayed 5 nights in Apr 2025

8/10 Good

Eliezer

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value
Stayed 5 nights in Nov 2024

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities
OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
Stayed 4 nights in Apr 2024

6/10 Okay

Samantha

Stayed 3 nights in Apr 2024

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, room comfort

Santana Resorts - a good place to stay

It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
Stayed 5 nights in Jan 2024

6/10 Okay

Elizabeth

Travelled with family
Stayed 5 nights in Dec 2023

8/10 Good

Dylan

Stayed 2 nights in Sep 2023

2/10 Terrible

Jane

Stayed 7 nights in Jul 2023

4/10 Poor

Sue

Disliked: Property conditions & facilities
The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tracey lee

Stayed 6 nights in Aug 2023

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Good location between Surfers Paradise and Broadbeach. One tram stop to Broadbeach and two stops to Surfers Paradise. Cross the Gold Coast Highway to walk to the beach. Quiet complex, clean pool, secure parking, clean apartment with all equipment for an enjoyable stay
Stayed 7 nights in Jul 2023

8/10 Good

Martyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient
Stayed 7 nights in May 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a convenient and quiet location. I was surprised that the room did not have air conditioning. I realized after checking in that I had booked this room and had assumed that all rooms had air conditioning. The room is looking old and in need of some repairs, but for the price was overall very happy.
Stayed 6 nights in Mar 2023

10/10 Excellent

uale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location on Gold Coast just off the main road yet so quiet! The unit was neat , tidy & very comfortable
Stayed 6 nights in Mar 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proximity of transport, shops, beach ... virtually everything
Stayed 3 nights in Feb 2023

2/10 Terrible

Georgios E, Roselands

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room stunk of filth, the cleaners did not do their job properly, spider webs in multiple areas and it had a terrible smell that just lingered all the time, even after we applied some plug in freshners, the smell was still around. No air con only fans that did nothing, not the appropriate stay at a place like the GC where temperatures go in the low 30s. Owner should spend some money to update soon. Definitely would NOT recommend this place for a stay, not even for one night.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice quiet location security excelent everything supplied would definitely stay again
Stayed 5 nights in Nov 2022

10/10 Excellent

Jamin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 6 nights in Oct 2022

6/10 Okay

Josie

Travelled with partner
Disliked: Property conditions & facilities
WAS VERY OVERPRICED FOR WHAT IT IS. NEED TO HIRE POOL TOWELS- WE NOT ADVISED ABOUT THIS LIMITED SOAP, SHAMPOO ETC ROOM AND FOOT PATHS LITTLE COUTYARD DIRTY ROOM SMELT MUSTY. BED HARD AS A ROCK- TAKE YOUR OWN PILLOW
Stayed 1 night in Oct 2022

6/10 Okay

Tania

Stayed 6 nights in Oct 2022