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4.5 out of 5

"Very relaxing, comfy bed big space of the room easy access! Beautiful place, definitely we have to come back again next time😃 " More

By a verified traveller on Sat 31 Oct 2020

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Hotel Description

You'll be connected to a shopping center at Sheraton Grand Mirage Resort, Gold Coast, and within steps of Philip Park and Marina Mirage Shopping Centre. Highlights at this luxury hotel include 2 bars/lounges, 2 coffee shops/cafés, and a nearby private beach.

All 295 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Nice touches include bathrobes, slippers, and free toiletries. Safes, hair dryers, and phones are also available. Housekeeping is available on request.

The restaurant, Terraces Restaurant, serves seafood and is open for breakfast, lunch, and dinner. Pearls Bar is the hotel's own lobby lounge, serving drinks along with lunch and light fare. Enjoy the outdoor swimming pool, fitness center, and kids' swimming pool. Business travelers can take advantage of conference space, a business center, and limo/town car service. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning English breakfast is served between 6:00 AM and 10:30 AM. There's also the convenience of self parking.

This 5-star Main Beach hotel is 1 km (0.6 mi) from Sea World and 2.8 km (1.7 mi) from Surfers Paradise Beach.

Room, 2 Double Beds, Non Smoking, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$316* Per night/room 30 Nov. - 1 Dec.

Villa, 2 Bedrooms, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Lagoon View, Ground Floor

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Grand Mirage Resort, Gold Coast ratings based on 499 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Grand Mirage Resort, Gold Coast

Everyone (290) Couples (137) Family (70)
5 out of 5
Very relaxing, comfy bed big space of the room easy access! Beautiful place, definitely we have to come back again next time😃

Posted by , from Bribie on 31 Oct. 2020

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5 out of 5
Was a great holiday, plenty of facilities Enough entertainment did not need to leave resort. Great staff Great place Will be back

Posted by , from Woody Point on 24 Oct. 2020

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5 out of 5
The place was beautiful and airy and so relaxing 😎

Posted by , from Loganholme Australia on 20 Oct. 2020

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5 out of 5

Posted by on 18 Oct. 2020

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5 out of 5
Direct beach access and great pool make this a unique property on the gold coast.

Posted by , from Brisbane on 7 Oct. 2020

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4 out of 5
The pool bar looked a bit tired . The staff were excellent. The seafood buffet was very average for a 5 star resort. The prawns has no taste. The oysters were the size of peas . The hot fish sea perch was dry . Definitely would not recommend the seafood buffet

Posted by , from Brisbane Australia on 6 Oct. 2020

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4 out of 5

Posted by on 27 Sep. 2020

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5 out of 5
Great service, all the staff were friendly and helpful, even the trainee on the front desk was so helpful and kind. Our stay was beautiful, the bath was great to relax in and watch netflix. Highly recommend.

Posted by , from brisbane on 24 Sep. 2020

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Comment from Hotel Management

27 Sep. 2020 by Zachery Graham

Good Morning Nivole, Thank you for staying at the Sheraton Grand Mirage Resort, Gold Coast and for taking the time to offer feedback through Expedia Group. We are delighted to hear that your stay at our beautiful resort was excellent, and truly appreciate your kind feedback regarding our Training Guest Service Agent, Charlie – we will ensure that he is recognised for your acknowledgement! Nivole, we appreciate you choosing to stay with us in these unusual times, and look forward to welcoming you back to the resort in the future. Warmest Regards, Zachery Graham Loyalty Manager

3 out of 5

Posted by on 21 Sep. 2020

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3 out of 5
I was somewhat disappointed with Sheraton, I think for a premium brand and $$$ pricing I would would get very good service, I think their customer experience manager needs to do some time on the floor.

Posted by , from Brisbnae on 16 Aug. 2020

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About the Sheraton Grand Mirage Resort, Gold Coast

Location 71 Sea World Drive, Main Beach, QLD 4217

Property Features

Unwind on the private sand beach, located just 10 meters away. After a day at the beach, enjoy amenities at Sheraton Grand Mirage Resort, Gold Coast like an outdoor pool, a children's pool, and a fitness center. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. For a fee, parking is available. This 5-star Gold Coast hotel is smoke free.

  • 295 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1987
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Coolangatta Airport (OOL) (32.3 km / 20.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. 118-cm LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:00 AM to 10:30 AM.

Terraces Restaurant - Overlooking the pool, this restaurant specializes in seafood and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Oyster Bar and Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open select days.

Pearls Bar - Overlooking the ocean, this lobby lounge serves lunch and light fare. Guests can enjoy drinks at the bar. Open select days.

Oasis Pool Bar - This poolside bar serves lunch and light fare. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Parking height restrictions apply
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 25.00 and AUD 50.00 for adults, AUD 20.00 and AUD 50.00 for children (approximately)
  • Self parking fee: AUD 20.00 per day (in/out privileges)
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Late check-out fee: AUD 100 (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Mirage Gold Coast Main Beach
  • Sheraton Mirage Resort Gold Coast Main Beach
  • Main Beach Sheraton
  • Sheraton Main Beach
  • Sheraton Mirage Hotel Main Beach
  • Sheraton Mirage Resort & Spa Gold Coast Main Beach, Australia
  • Sheraton Grand Mirage Resort Gold Coast Main Beach
  • Sheraton Grand Mirage Gold Coast Main Beach
  • Sheraton Grand Mirage Resort Gold Coast
  • Sheraton Grand Mirage Gold Coast
  • Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
  • Sheraton Grand Mirage Resort, Gold Coast Hotel
  • Sheraton Grand Mirage Resort, Gold Coast Main Beach
  • Sheraton Grand Mirage Resort, Gold Coast Hotel Main Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.