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Aparthotel

Serain Residences on View

2.0 star property

Photo gallery for Serain Residences on View

Comfort Studio | Terrace/patio
Comfort Studio | Living area
Exterior
Exterior
Comfort Studio | Bathroom

Reviews

5.2 out of 10

Apart-hotel

1 bathroomSleeps 445 sq m

Popular amenities

  • Ocean view
  • Air-conditioning
The current price is NZ$253
includes taxes & fees
30 June - 1 July

Explore the area

View map
22 View Ave, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪2 min walk‬
  • Place, Chevron Renaissance
    ‪3 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

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Aerial view

Mantra on View Hotel

Surfers Paradise
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
7.6 out of 10, Good, 1,032 reviews
The price is NZ$187
includes taxes & fees
19 July - 20 July
Mantra on View Hotel

About the area

Gold Coast

At this aparthotel you'll be within just a 10-minute stroll of popular attractions like Surfers Paradise Beach and Cavill Avenue. Highlights at this aparthotel include an LED TV. .Apartment features a TV and a hairdryer. Nice touches to enhance your stay include slippers and free toiletries. .Attractions within a 10-minute drive of this Surfers Paradise aparthotel include Gold Coast Convention and Exhibition Centre and The Star Gold Coast.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Surfers Paradise Beach - 2 min walk - 0.2 km
  • Chevron Renaissance - 3 min walk - 0.3 km
  • Infinity Attraction - 5 min walk - 0.5 km
  • Cavill Avenue - 7 min walk - 0.6 km
  • Slingshot - 9 min walk - 0.8 km

Getting around

  • Cypress Avenue Station - 2 min walk
  • Helensvale Station - 22 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 40 min drive

Restaurants

  • ‪Sandbar - ‬3 min walk
  • ‪Clock Hotel - ‬2 min walk
  • ‪Nosh Pan Asian - ‬1 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬3 min walk
  • ‪Costa D'oro Italian Restaurant & Pizzeria - ‬4 min walk

About this property

Serain Residences on View

As a guest of Serain Residences on View , you'll find express check-in and an ATM. The front desk is open around the clock.
  • 6 guestrooms or units
  • Express check-in
  • ATM
This aparthotel offers 6 air-conditioned accommodations with complimentary slippers and a hairdryer. LED televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Similar properties

Aerial view
Mantra on View Hotel
Surfers Paradise
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.8 out of 5, Good, 1,032 reviews
The price is NZ$187
includes taxes & fees
19 July - 20 July
Mantra on View Hotel

Property amenities

Parking and transport

  • No on-site parking available

Food and drink

  • Mini-fridge

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • ATM
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of ANG 300 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

Property is also known as

Serain Residences On View
Serain Residences on View Aparthotel
Serain Residences on View Surfers Paradise
Serain Residences on View Aparthotel Surfers Paradise

Frequently asked questions

What is the cancellation policy at Serain Residences on View ?

Serain Residences on View offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serain Residences on View ?

As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Serain Residences on View on 30 Jun 2026 start from NZ$253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Serain Residences on View ?

Yep, Serain Residences on View is a short 2-minute walk from Surfers Paradise Beach.

Does Serain Residences on View have a pool?

No, this aparthotel doesn't have a pool.

Is there a free airport shuttle available at Serain Residences on View ?

No, Serain Residences on View does not offer an airport shuttle service.

What time are check-in & check-out at Serain Residences on View ?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Serain Residences on View ?

No, pets are not allowed.

Serain Residences on View Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 22 reviews
Rating 8 - Good. 4 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 10 out of 22 reviews

5.6/10

Cleanliness

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Vy

Liked: Communication
Good view & location
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Thuy

Liked: Communication
Good view & location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kaydean

Liked: Amenities, communication
Good view shops close by
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Karyn

Liked: Amenities, property conditions & facilities, communication
Great location but there was a nightclub right next door.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot close to everything
Stayed 1 night in Nov 2024
Verified

8/10 Good

Esteban

Liked: Cleanliness, property conditions & facilities, communication
Well located room in a clean and nice building. Easy to walk everywhere and has a nice view . But it does not include parking / pool / gym / and check in process is a bit complex as it’s not part of the hotel.
Stayed 4 nights in Oct 2025
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication

Disgusting, don't stay here

Full of cockroaches, grime and dirt. If I could have found somewhere else to stay we would've left, place is disgusting.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Little hard to find as name was not listed out front but once we asked and got settled it was comfortable and easy
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Alice

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Room was filthy and had broken items, it did not resemble the pictures. We tried to address the issue with the owners, but it has not been resolved. Do not book this room!!!
Generally run down room
Dirty facilities
Broken items
Stayed 7 nights in Oct 2025
Verified

2/10 Terrible

Dexter

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property was dirty and very run down. I had to clean it before hand. I asked to cancel my booking and asked for a full refund after seeing the room. The property manager who I spoke to was no help.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Ryan

Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Showe was broken apon arrival. Needs a new head i believe. Cheers,
Stayed 11 nights in Nov 2023
Verified

2/10 Terrible

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning was broken so it kept pumping hot air into the room making it unbelievably hot and stuffy or if I pushed the button it would make it freezing cold. It was absolutely terrible. Do not rent from these people. It was a real hassle getting into the room as well.
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities, communication
This property & the organisation of it was terrible. Sat nav takes you to focus apartments and we had a conversation with a lady that couldn’t understand us resulting in a 1.5hr check in process. This property isn’t called serain residences on view it’s called mantra hotel. Very dirty room. I pulled a huge clump of hair out of my daughter’s bed and there were cockroaches. AVOID
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Our booking was last minute and we needed somewhere to stay, our original accommodation had fallen through. The location was great, central to everything in Surfers, the bonus was ocean views and the very short walk to the beach and tram. The property itself was below average - features of the room were broken or on its way out, a reading light that had broken off had a screw loosely placed in the hole, the room safe was locked and beeping in the middle of the night, and the air conditioner made a massive bang every time it was turning back on. The room had an nespresso machine, a kettle, a microwave, some plates, cutlery, and mugs and glasses. It was really bare minimum. The floor/carpet was a bit dirty with stains and please don't look under the bed.
Stayed 5 nights in Jul 2025
Verified

2/10 Terrible

Hayden

Disliked: Property conditions & facilities, communication
the sliding door was impossible to open some lights did not turn on, and there was no communication about what there was at the facility
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Haruka

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
チェックインメールが当日のチェックイン時間になっても届かず、エクスペディアのバーチャルエージェントに連絡してもらい1時間後にチェックインできました。 リネン等は綺麗に清掃してありましたが、ゴキブリの赤ちゃんがたくさん歩いていました。 1番気になった点は滞在中に突然エアコンの修理が始まった点です。 何も連絡がなかったため困惑しました。 コミュニケーション不足の点を除けば悪くは無いですが、もう一度ここを選ぶことはないと思います。
Stayed 7 nights in Sep 2024
Verified

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Miss Tamika

Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Puja

Disliked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

Tullu

Disliked: Cleanliness, room comfort, communication
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Irene

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Feb 2024