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Hyatt Regency Hakone Resort and Spa

4.5 star property
Luxury resort with 3 restaurants and full-service spa

Photo gallery for Hyatt Regency Hakone Resort and Spa

Cozy seating area with a central fire pit, plush chairs, and sofas, offering a warm and inviting atmosphere with views of the surrounding trees.
Relax in this spacious room with a large bed, desk, and chair, offering a view of the outdoors through a large window.
Relax in a spacious area with sofas, armchairs, and small tables, surrounded by large windows offering views of the lush greenery.
Surrounded by lush greenery, the hotel's courtyard features a serene water element and a striking glass facade.
Guests can relax in comfort with a view of the outdoor area from the large window.

Popular amenities

  • Bar
  • Hot tub
  • Room service
The current price is NZ$573
20 Aug - 21 Aug

Explore the area

Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408
  • Hakone Gora Park
    ‪10 min walk‬
  • Hakone Kowakien Yunessun
    ‪2 min drive‬
  • Hakone Open Air Museum
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 73 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 73 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 56.2 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite

Regency, Executive Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 93 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 67 sq m
  • Sleeps 6
  • 2 Single Beds

About the area

Hakone

A luxury stay in Hakone awaits you at Hyatt Regency Hakone Resort and Spa. Within a 30-minute stroll, you'll find Hakone Gora Park and Hakone Kowakien Yunessun. Highlights at this resort include in-room free WiFi, free high-speed Internet and LCD TVs. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the hot springs/mineral springs. The restaurant, Dining Room Western, serves French cuisine and is open for breakfast, lunch and dinner. Living Room is the resort's own lobby lounge, serving drinks along with light fare. 1141 square feet (106 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a hot tub and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of free train pick-up service. .Places within a 15-minute drive of this 4.5-property class Gora resort include Hakone Open Air Museum and Hakone Shrine.
View more Resorts in HakoneOpens in a new window

What's nearby

  • Hakone Gora Park - 10 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.4 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km
  • Ōwakudani - 3 min drive - 1.7 km
  • Lake Ashi - 9 min drive - 9.0 km

Getting around

  • Kowakidani Station - 4 min drive
  • Hakone Gora Station - 15 min walk
  • Tokyo (NRT-Narita Intl.) - 162 min drive

Restaurants

  • ‪COFFEE CAMP - ‬15 min walk
  • ‪みょうじん - ‬5 min drive
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬4 min drive
  • ‪リビングルーム - ‬1 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Luxury resort with 3 restaurants and full-service spa
Hyatt Regency Hakone Resort and Spa offers its guests a full-service spa, hot springs, and Access to hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this resort measures 1141 square feet (106 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Hyatt Regency Hakone Resort and Spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hakone resort is smoke free.

  • 80 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • 1141 sq ft of conference space
  • 106 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hyatt Regency Hakone Resort and Spa offers 80 accommodations with DVD players and minibars. LCD televisions come with satellite channels. Bathrooms include slippers, toilets with an electronic bidet, hairdryers and toothbrushes and toothpaste.

This Hakone resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and blackout curtains. Microwaves, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Languages

English, Japanese

Similar properties

Enjoy breathtaking views of the surrounding forest and mountain range from this balcony.

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,525 reviews
The price is NZ$692
31 Aug - 1 Sept
Hakone Kowakien TEN-YU

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:00 AM to 7:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 5,290 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Dining Room Sushi
  • Dining Room Western
  • Living Room

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Children's dinnerware
  • DVD player
  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,141 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5290 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

What is the cancellation policy at Hyatt Regency Hakone Resort and Spa?

Hyatt Regency Hakone Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of 1 Aug 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on 20 Aug 2025 start from NZ$570.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Hakone Resort and Spa?

Yep, Hyatt Regency Hakone Resort and Spa has a free self car park. Onsite parking is limited.

Are there any beaches close to Hyatt Regency Hakone Resort and Spa?

The closest beach to Hyatt Regency Hakone Resort and Spa is Atami Sun Beach (17.3 km).

Is there a spa on site at Hyatt Regency Hakone Resort and Spa?

Yep, there is an onsite spa at Hyatt Regency Hakone Resort and Spa. You'll enjoy heaps of services like detox wraps, facials and body treatments.

Is Hyatt Regency Hakone Resort and Spa family-friendly?

You bet! With amenities such as laundry facilities and free train station drop-off, as well as highchairs and children's dinnerware in the guestrooms, it's no surprise that Hyatt Regency Hakone Resort and Spa is a hit with families.

Does Hyatt Regency Hakone Resort and Spa serve breakfast?

Yep, buffet brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hyatt Regency Hakone Resort and Spa?

No, Hyatt Regency Hakone Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Hakone Resort and Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Hakone Resort and Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Hakone Resort and Spa?

No, only service animals are allowed.

Hyatt Regency Hakone Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 697 out of 953 reviews
Rating 8 - Good. 196 out of 953 reviews
Rating 6 - Okay. 37 out of 953 reviews
Rating 4 - Poor. 15 out of 953 reviews
Rating 2 - Terrible. 8 out of 953 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kumiko

Stayed 1 night in Apr 2025

10/10 Excellent

Elle

Stayed 2 nights in Apr 2025

6/10 Okay

Ronnie

Travelled with family
Disliked: Amenities
Acceptable but closer to a businesss hotel than onsen hotel. The bath area doesn’t offer anything fancy, no view, no outdoor. Same for the room. We booked a tatami room to fit 2 adults and two kids. Size is fine but lack of amenities and view straight in the next building isn’t ideal. Overall, average stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles, Novato

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice onsen - excellent sushi restaurant experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic vacation stay

Spacious tatami suite and breakfast buffet was top notch. Complimentary shuttle service to Gora/Sounzan stations very convenient. Also able to reserve pick up by shuttle for extra fee from Odawara station on arrival.
Stayed 3 nights in Apr 2025

10/10 Excellent

FAICAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Want to go back to stay again but longer
Stayed 1 night in Mar 2025

10/10 Excellent

Amir, Isleworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a spa resort with a shuttle to/from the station and the doorway. Great staff & services. Gorgeous views and an amazing breakfast buffet and top notch restaurant for other meals. The onsen was public and worth going. You’re there to relax unwind and enjoy the views and surroundings. Well that ticked every box. Lovely!!
Stayed 1 night in Mar 2025

6/10 Okay

Pradeep

Liked: Cleanliness, property conditions & facilities, room comfort
Breakfast price overrated because of limited veg choice.
Stayed 2 nights in Mar 2025

6/10 Okay

Soonkie

Disliked: Property conditions & facilities
Proprty id dated, and need full renovation.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Good food great service
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Aaryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is absolutely stunning! The surroundings are breathtaking, with beautiful scenery that creates a peaceful and relaxing atmosphere. The food was exceptional—every dish was delicious and well-prepared. The service was top-notch, making the entire experience even more enjoyable. A perfect place for a getaway!
Stayed 1 night in Jan 2025

10/10 Excellent

Motokuni

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Arthur

Stayed 1 night in Feb 2025

10/10 Excellent

Qin

Stayed 1 night in Feb 2025

10/10 Excellent

Gazelle

Stayed 3 nights in Feb 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Our stay here was amazing. This hotel has set the standard for all other hotels in Japan. With the kindest staff and attention to detail goes unmatched. My family and I didn’t want to leave. Thank you for a great stay Hyatt Regency Resort and Spa!
Stayed 2 nights in Feb 2025

10/10 Excellent

YOSHINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Pak Lun Ryan

Stayed 3 nights in Jan 2025

10/10 Excellent

Zorigtbaatar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, free shuttle bus and staff are friendly and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service level from all staff was simply amazing. It was a great hotel with great views of the mountains. It was the perfect place to stay and explore.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marta

Stayed 1 night in Jan 2025