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3.9 out of 5

"Close to friends we were visiting " More

By a verified traveller on Wed 04 May 2022

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Hotel Description

At Tropical Lodge you'll be within a 20-minute stroll of Warrina Lakes Botanical Garden and Innisfail Temple. Highlights at this motel include free in-room WiFi.

This motel has free WiFi in public areas, a garden, and barbecue grills. Other amenities include a free manager's reception, laundry facilities, and a microwave in a common area. There's also the convenience of free self parking.

Sights within a 30-minute walk of this Innisfail Estate motel include Wooroonooran National Park and Mamu Rainforest Canopy Walkway.

Executive Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Tropical Lodge ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tropical Lodge

Everyone (5) Couples (1) Family (3)
3 out of 5

Posted by on 25 Sep. 2022

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5 out of 5
Close to friends we were visiting

Posted by on 4 May 2022

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Comment from Hotel Management

4 May 2022 by Margaret

Thank you for taking the time to leave a review. It was a pleasure having you stay with us and we hope to see you again

4 out of 5
The stay was good only thing wrong was I thought I booked a room with a double bed and got two singles. The picture online was a double.

Posted by on 20 Oct. 2021

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Comment from Hotel Management

25 Oct. 2021 by Kellie

Owe. You should have said at reception. We could have made that happen straight away.

2 out of 5
The room was exactly as shown on internet but as a single older female I was not comfortable with the lack of security on the door (bolt but not hole, half a chain lock but not the second part) and the fact that there was no privacy from the communal area into my unit through the window so I had to leave the curtains drawn the whole time. I left early.

Posted by on 28 Apr. 2021

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Comment from Hotel Management

6 May 2021 by Kellie

As it is a secure, gated complex with a live in caretaker, you were perfectly safe. Had you discussed your concerns with us at the time we could have explained that. As for having to keep the curtains drawn. I should think that any guest, staying at any motel would have to draw curtains for total privacy.

5 out of 5
Relaxed feeling of home and family- everyone was so genuinely friendly and helpful.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by Tam

Thankyou very much for kind feedback. We are glad that you enjoyed your stay.

4 out of 5
Beautiful room and facilities and staff were very helpful.

Posted by on 21 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by Melissa

Thank you so much. We at the Tropical Lodge are so glad you enjoyed your stay and we can not wait to accommodate you on your return visit to us. Kind Regards Management

4 out of 5
My booking wasnt showing on their system. Couldnt find anyhone in morning and cafe for tropical breakfast was shut.

Posted by on 30 Apr. 2018

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Comment from Hotel Management

29 Jun. 2018 by Melissa

Good afternoon, hopefully you enjoyed your stay when we sorted out your accommodation. There must have been a system error. Office hours are 8am till 8pm Monday to Sunday what time were you looking for someone? The cafe out the front is not run by the Tropical Lodge it is leased out to different owners so we are sorry they were not open to accommodate you for breakfast. We are now offering a Continental Breakfast for an additional $15 per person. Please feel free to contact us if there are any other issues you would like to let us know about. Kind Regards Melissa Manager

4 out of 5

Basically a nice clean room.....

Pros: Cheap, clean,
Location: Short walk into town if you didn't have a car......
It was a good price, a clean small single room, the staff were friendly and quickly showed me all the amenities.

Posted by , from Qld on 3 Mar. 2018

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Comment from Hotel Management

27 Mar. 2018 by Mel

So glad you enjoyed your stay, can not wait to see you back with us.

4 out of 5

Quiet, clean and convenient

Pros: Location, affordable price and cleanliness,
Cons: Maybe a few teabags could be supplied to guests who may want to make a cuppa in the communal kitchen.
Location: A few minutes drive from township.
I’ve enjoyed staying a few times now and haven’t been disappointed. The In-house Indian restaurant was handy and had good food and service too. The rooms are comfortable enough to stay more than one night.

Posted by , from atherton on 22 Feb. 2018

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Comment from Hotel Management

27 Mar. 2018 by Mel

Thank you for your review and we are glad you enjoyed your stay with us. We will make sure we have more teabags out next time. Can not wait to have you back with us again.

Property Features

A free manager's reception is offered daily. Public spaces have free WiFi. Tropical Lodge also features barbecue grills, a garden, and a picnic area. Free self parking is available. Smoking is allowed in designated areas at this Innisfail Estate motel.

  • 1 floor
  • 27 guestrooms or units
  • 2 buildings
  • Built in 1992
  • Manager's reception (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Innisfail Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Tropical Lodge offers 27 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. This Innisfail Estate motel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and minibars.

  • Minibar
  • Flat-screen television
  • Refrigerator
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

The motel hosts a free manager's reception daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 2:00 PM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 2:00 PM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Cashless payment methods are available for all transactions.

  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 2:00 PM
  • Front desk closes daily at 6:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Innisfail Accommodation Centre Motel
  • Accommodation Centre
  • Tropical Lodge Innisfail Estate
  • Tropical Innisfail Estate
  • Tropical Lodge Motel
  • Tropical Lodge Innisfail Estate
  • Tropical Lodge Motel Innisfail Estate
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.