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Grand Palladium Kantenah Resort & Spa All Inclusive

Property class: 5 and above

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

A resort with a large pool, palm trees, and a beach view.
Property video
A resort with thatched-roof buildings, a clear pool, and lush greenery.
A spacious indoor area with a central water feature, surrounded by seating and a piano, under a thatched roof structure.
A spacious lobby with a central water feature, seating areas, and a thatched ceiling.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is NZ$471
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪88 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Junior Suite

8.4 out of 10
Very good
(71 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Single Use

A hotel room with a sofa, a bed, a glass-top table, a mirror, and a desk with a lamp.

Junior Suite Single Use

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite

9.2 out of 10
Wonderful
(28 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim Out

9.4 out of 10
Exceptional
(32 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop with Private Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront

9.0 out of 10
Wonderful
(8 reviews)
  • Sea view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop with Private Pool Single Use

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop with Private Pool Single Use

  • Garden view
  • 103 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out Single Use

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim Out Single Use

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Single Use

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Single Use

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront Single Use

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront Single Use

  • Sea view
  • 103 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out Beachfront

A hotel room with two beds, a desk, and a chair.

Family Selection Junior Suite Swim Out Beachfront

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out Beachfront Single

A hotel room with two beds, a desk, and a chair.

Family Selection Junior Suite Swim Out Beachfront Single

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Swim Out Beachfront

A modern living room with a sofa, a dining table with chairs, a television, and a large window with a view of palm trees and the ocean.

Family Selection Suite Swim Out Beachfront

  • Sea view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Swim Out Beachfront Single Use

A modern living room with a sofa, a dining table with chairs, a television, and a large window with a view of palm trees and the ocean.

Family Selection Suite Swim Out Beachfront Single Use

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Rooftop Private Pool

A modern hotel room with a large bed, bedside tables, a bench, and a radiator.

Family Selection Suite Rooftop Private Pool

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Rooftop Private Pool Single Use

A modern hotel room with a large bed, bedside tables, a bench, and a radiator.

Family Selection Suite Rooftop Private Pool Single Use

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

About the area

Kantenah

A luxury stay in Kantenah awaits you at Grand Palladium Kantenah Resort & Spa All Inclusive. You'll be 10.6 km (6.6 mi) from Puerto Aventuras Marina and 11.1 km (6.9 mi) from Akumal Beach. .A relaxing visit to Zentropia can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. Spend the day at the private beach where you'll find sunloungers, and enjoy the 5 outdoor swimming pools and gym. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 5 min drive - 7.8 km
  • Cenote Cristalino - 5 min drive - 8.1 km
  • Akumal Beach - 5 min drive - 7.5 km
  • Akumal Ecological Center - 5 min drive - 7.5 km
  • Ecopark Kantun Chi - 6 min drive - 8.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 71 min drive

Restaurants

  • ‪Breeze Beach Bar - ‬9 min drive
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Bar Balam - ‬10 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 252 guestrooms or units
  • 2 levels
  • 11 buildings
  • 3 dining venues
  • 2 swim-up bars
  • 2 bars or lounges
  • Conference rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to furnished balconies. Each accommodation is individually decorated. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

An aerial view of a resort with a large central pool, multiple smaller pools, and a beach area with umbrellas and lounge chairs.
Grand Palladium Select White Sand Resort & Spa - All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.3 out of 5, Excellent, 1,003 reviews
The price is NZ$496
includes taxes & fees
30 Nov - 1 Dec
Grand Palladium Select White Sand Resort & Spa - All Inclusive

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on 30 Nov 2026 start from NZ$471, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, Grand Palladium Kantenah Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest beach to Grand Palladium Kantenah Resort & Spa All Inclusive is Akumal Beach (6.2 km).

Is there a spa on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Grand Palladium Kantenah Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, 5 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes Grand Palladium Kantenah Resort & Spa All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Kantenah Resort & Spa All Inclusive.

Is Grand Palladium Kantenah Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium Kantenah Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Palladium Kantenah Resort & Spa All Inclusive serve breakfast?

Yep, free buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, Grand Palladium Kantenah Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1020 reviews
Rating 8 - Good. 186 out of 1020 reviews
Rating 6 - Okay. 55 out of 1020 reviews
Rating 4 - Poor. 31 out of 1020 reviews
Rating 2 - Terrible. 27 out of 1020 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great , we enjoyed the property as well as the room .
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family selection is a must swim out beach front room Amazing
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained resort. Big pools, great restaurants and amazing staff. Can't wait to go back!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, the food, the facilities, everything was excellent. We loved it, we felt taken care of and welcomed at all times. The staff is highly professional, the food is exquisite, I would totally recommend it.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolute amazing resort to go to with children and family ! everything is so clean, and organized. Helpful staff and definitely a lot of food options! I would definitely recommend!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than I expected! It was a wonderful resort.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, All staff was amazing and super family friendly.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family location spot. We felt safe the entire time and our kids were able to explore.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything! We will definitely go back!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. The room was amazing and the staff were so kind. Thanks for a wonderful stay.
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing overall, very friendly and very helpful. The grounds are beautifully landscaped.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible, especially Jose at the Family Suites. He was very understanding of our situation with WestJet strike and did his best to make our stay at the resort as memorable as he could. Food was amazing with lots of choices from all 3 resorts. Highly recommend the Family Suites rooms with swim-up pools. Would go back again!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and food was pretty good. Loved how large the pool was and room service.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort was amazing, the people went the extra mile to make us feel special. My wife and kids loved it.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was beautiful. Food was good and always something new to eat. Beach was unusable at this time of year but the pools were wonderful.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made this hotel unique was its welcoming atmosphere, exceptional customer service, and attention to detail. The property was clean, well-maintained, and beautifully designed, creating a relaxing and comfortable environment. I would gladly recommend this hotel to anyone looking for comfort, convenience, and outstanding hospitality.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It far exceeded my expectations. Loved my stay. Thank you Kentanah!!! Awesome place and amazing trip.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a huge paradise The buffet food was amazing, so many options The pools are clean and big The rooms are so spacious/clean and eveyone gave us such a great service Highly recommend this Hotel Very family friendly
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Buffet was great! Staff were always ready to help and went above and beyond. only criticism wish restaurant booking could be more seamless. We found ants in our room . since we had baby, it was very concerning, Ither than that very nice stay.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great peaceful stay
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this resort. Property is beautiful and staff is always there to help out. The pools and scenery are right out of a post card. Only draw back
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I enjoyed our stay at grand palladium, they staff was amazing and our butlers Luis & Max were awesome at our family selection swim up room. Definitely will come back again.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, food service is great, but the landscape can be better maintained.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely stunning. If you are looking to stay in the jungle, I highly recommend staying at The Grand Palladium Kentenah. The family selection was amazing and allowed us to access the entire property including all resorts and their amentities. We enjoyed every minute and cannot wait to return!
Stayed 5 nights in Jul 2026