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Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools

Where to?

Dates

January 2026

February 2026

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included

includes taxes & fees

7 Jan - 8 Jan 2026

Explore the area

Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

Place, Cenote Azul
‪6 min drive‬
Place, Cenote Cristalino
‪6 min drive‬
Place, Ecopark Kantun Chi
‪7 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

Very good

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2023

Blackout curtains

Rainfall showerhead

Jetted bath

37 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Room Deluxe with View

37 sq m
Sleeps 1

Suite Junior with View

42 sq m
Sleeps 1

Suite Luxury with View

58 sq m
Sleeps 1

Room Deluxe with View

37 sq m
Sleeps 2

Suite Junior with View

42 sq m
Sleeps 2

Suite Luxury with View

58 sq m
Sleeps 2

Room Deluxe with View

37 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 3

Room Deluxe With View

37 sq m
Sleeps 4

Suite Junior with View

42 sq m
Sleeps 4

Room Deluxe with View

37 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 3

Suite Junior with View

42 sq m
Sleeps 4

Junior Suite Single Use Garden View

Highlights

Furnished balcony

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2023

Blackout curtains

Rainfall showerhead

Jetted bath

37 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Suite Superior with Garden View

103 sq m
Sleeps 4

Junior Suite Garden View

Wonderful

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2023

Separate bedroom

Sofa bed

37 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

Exceptional

Highlights

Furnished balcony

Private pool

Private indoor hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2023

Separate bedroom

37 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Rooftop with Private Pool

Wonderful

Highlights

Furnished balcony

Private pool

Private indoor hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2023

Separate bedroom

51 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Double Sofa Bed

Family Selection Suite Beachfront

Very good

Highlights

Furnished balcony

Private hot tub

Air conditioning

Free cots/infant beds

Flat-screen TV

Renovated in 2023

Separate bedroom

Blackout curtains

103 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite Junior with Garden View

37 sq m
Sleeps 2

Suite Junior with Garden View

37 sq m
Sleeps 3

Suite Junior with Garden View

37 sq m
Sleeps 4

Suite Luxury with Pool View

37 sq m
Sleeps 2

Suite Luxury with Pool View

37 sq m
Sleeps 3

Suite Luxury with Pool View

37 sq m
Sleeps 4

Suite Premium with Pool View

51 sq m
Sleeps 2

Suite Premium with Pool View

51 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 2

Suite Master with Garden View

103 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 4

Suite Junior with Garden View

37 sq m
Sleeps 1

Suite Junior with Garden View

37 sq m
Sleeps 3

Suite Junior with Garden View

37 sq m
Sleeps 4

Suite Luxury with Pool View

37 sq m
Sleeps 1

Suite Luxury with Pool View

37 sq m
Sleeps 3

Suite Luxury with Pool View

37 sq m
Sleeps 4

Suite Premium with Pool View

51 sq m
Sleeps 1

Suite Premium with Pool View

51 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 1

Suite Master with Garden View

103 sq m
Sleeps 3

Suite Master with Garden View

103 sq m
Sleeps 4

Suite Premium with Pool View

103 sq m
Sleeps 4

Family Junior Suite Garden View

Sleeps 3

Family Junior Suite Swim-up

Sleeps 3

Deluxe Room With Garden View

Sleeps 3

Family Selection Suite Beachside

Sleeps 2

Family Selection Junior Suite Rooftop With Private Pool

Sleeps 3

Family Selection Suite Beachfront

Sleeps 3

About the area

Kantenah

A luxury stay in Kantenah awaits you at Grand Palladium Kantenah Resort & Spa All Inclusive. You'll be 10.6 km (6.6 mi) from Puerto Aventuras Marina and 11.1 km (6.9 mi) from Akumal Beach. Highlights at this all-inclusive property include 3 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Zentropia can include deep-tissue massages, hot stone massages, aromatherapy and hydrotherapy along with access to the sauna. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and kids' club. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a sauna. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Kantenah property, you'll be 20.3 km (12.6 mi) from Xel-Há Park.

What's nearby

Cenote Azul - 6 min drive - 7.5 km
Cenote Cristalino - 6 min drive - 7.8 km
Ecopark Kantun Chi - 7 min drive - 8.5 km
Xpu-ha Beach - 7 min drive - 7.8 km
Puerto Aventuras Marina - 9 min drive - 11.7 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

‪Xtra Time Sport Bar - ‬1 min walk
‪La Hacienda - ‬1 min walk
‪Aurum (Lobby Bar) - ‬7 min walk
‪Arrecifes - ‬5 min drive
‪Helios Restaurant - ‬3 min drive

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Luxury property on the beach, with 5 outdoor pools

Grand Palladium Kantenah Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Kantenah Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's club, a children's pool and a steam room. Free self parking is available. A complete renovation of Grand Palladium Kantenah Resort & Spa All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 5-star Kantenah property.

252 guestrooms or units

2 levels

11 buildings

3 dining venues

2 swim-up bars

2 bars or lounges

Conference rooms

Built in 2002

Buffet breakfast (free)

Kid's club

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference centre

Business facilities

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Games room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Smoking in designated areas

Bar on the beach

Coffee shop

Bar by the pool

Grand Palladium Kantenah Resort & Spa All Inclusive offers 252 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 swim-up bars
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining

Things to do

5 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Boat tours
Bowling alley
Children's club
Children's pool
Evening entertainment
Fitness classes
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Segway rentals/tours
Shopping
Steam room
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Babysitting (surcharge)
Bowling alley
Children's club
Children's games
Children's pool
In-room cot
Laundry facilities
Lifeguards on site
Mini golf
Playground
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

11 buildings
2 floors
Banquet hall
Built in 2002
Designated smoking areas
Lifeguards
Renovated entire property - December 2023

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Rainfall showerhead
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Kantenah Solidaridad

Grand Palladium Kantenah Resort All Inclusive

Kantenah Grand Palladium

Grand Palladium Kantenah

Grand Palladium Kantenah All Inclusive

Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Kantenah Resort & Spa All Inclusive?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Kantenah Resort & Spa All Inclusive on 7 Jan 2026 start from NZ$707.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, Grand Palladium Kantenah Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Kantenah Resort & Spa All Inclusive?

The closest beach to Grand Palladium Kantenah Resort & Spa All Inclusive is Akumal Beach (6.2 km).

Is there a spa on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, Zentropia is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Grand Palladium Kantenah Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Kantenah Resort & Spa All Inclusive?

Grand Palladium Kantenah Resort & Spa All Inclusive features a private beach, 5 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths and 24-hour room service.

What makes Grand Palladium Kantenah Resort & Spa All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Kantenah Resort & Spa All Inclusive.

Is Grand Palladium Kantenah Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium Kantenah Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Grand Palladium Kantenah Resort & Spa All Inclusive serve breakfast?

Yep, free buffet brekkie is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, Grand Palladium Kantenah Resort & Spa All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Karla

Travelled with partner

1 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was Huge and so beautiful!! The aesthetic of this hotel was beautifully crafted. Super clean, staff were beyond friendly. My only complaint was that I wasn’t aware that this hotel is a very relaxing hotel, there isn’t much to do but to relax and swim. The Latin culture is not really in this hotel. No Spanish music as you hear in different resorts. It sounds like elevator music everywhere. This is an amazing resort if you would like to come and relax, not if you’re looking for more of an upbeat experience.

Stayed 5 nights in Sep 2025

8/10 Good

Tina

Travelled with family

1 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the animals around the resort, pools were great. Staff was friendly and helpful, we did not like the food at all!

Stayed 6 nights in Jul 2025

10/10 Excellent

Micha

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 9 nights in Jul 2025

10/10 Excellent

Laudelino, Southampton

25 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2025

10/10 Excellent

Marcia Maricela, Mount Sterling

25 Sept 2025

Stayed 7 nights in Sep 2025

10/10 Excellent

Ayad

Travelled with family

25 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 7 nights in Sep 2025

10/10 Excellent

Muhammed

Travelled with family and small children

24 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our family stayed for 7 days and had a great time. The family selection is definitely worth it!

Stayed 7 nights in Sep 2025

10/10 Excellent

Sheila, Columbus

Travelled with family

24 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jul 2025

6/10 Okay

Camron

Travelled with family, Travelled with partner, Travelled with group

22 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

The Family Select with the private beach and unique rooms and TRS. They didn’t give on mistakes and make them right on the spot.

Stayed 5 nights in Sep 2025

8/10 Good

Jonadab

21 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2025

10/10 Excellent

Aimee

Travelled with family, Travelled with family and small children

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Un servicio que superó expectativas ¡Un viaje inolvidable! Desde el primer momento, Isis Reyes, supervisora de mayordomía, Junto con nuestros Mayordomos Mauricio y Erick marcaron la pauta de lo que sería una experiencia impecable. Sus atenciones fueron simplemente perfectos: cada necesidad que tuvimos fue atendida al 100%, siempre con amabilidad y una sonrisa genuina que nos hizo sentir como en casa. Fernanda y al talentoso Chef Max. Ellos fueron el corazón de este viaje. Su dedicación y cariño hacia nuestra pequeñoa nos dejaron sin palabras. Max, siempre proactivo y creativo, encontró las mejores opciones para alimentar a nuestra bebé, adaptándose a lo que necesitábamos sin perder sabor ni presentación. Fernanda complementa su talento con una atención llena de calidez y amabilidad. Juntos son un dúo excepcional que hace la diferencia entre unas vacaciones buenas y unas vacaciones verdaderamente memorables. Incluyendo a la jefa del área de alimentos que estuvo al pendiente en cada Agradecemos también a Kenia y Diana, las amables hostesses que siempre recibieron a nuestra pequeña con sonrisas y cariño. Omar, en la entrada, fue increíblemente atento y servicial. Siempre dispuesto a ayudar con transporte y maletas, nos recibió cada vez con una sonrisa y disposición genuina. En el área de la playa, Israel merece un mega reconocimiento. Su actitud de “claro que podemos” y su dedicación para brindarnos comodidad y momentos especiales.

Stayed 4 nights in Sep 2025

10/10 Excellent

Rizwan

Travelled with family

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one of the best resorts we stayed at. VIP service has butlers available in your villa that arrange everything for you. We had my daughter's 5th birthday arranged at The Nest restaurant. Gerardo from their events team was just amazing. We communicated via Whatsapp before our trip and everything, from fruit cake, decor and most importantly Minnie and Mickey mouse characters. My daughter loved it. And the gifts they gave. Great resort for families. We will return for sure

Stayed 4 nights in Sep 2025

10/10 Excellent

sandra

Travelled with family, Travelled with family and small children, Travelled with partner

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of my favorite places

Stayed 5 nights in Sep 2025

2/10 Terrible

Marcela T, Trumbull

Travelled with family and small children

17 Sept 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Customer service wasn’t the greatest nor the butler we had. Also there were roaches there too.

Stayed 5 nights in Aug 2025

10/10 Excellent

David

Travelled with family

14 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelentes instalaciones y servicios, la atención en el Family Selection es muy buena, la villa 40 es la mejor de todo el complejo, la suite beachfront vale la pena por el tamaño

Stayed 5 nights in Sep 2025

10/10 Excellent

jorgelina, Denver

Travelled with family

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful Hotel, great food and impeccable service. Thank you!

Stayed 6 nights in Sep 2025

10/10 Excellent

Edith

Travelled with family

12 Sept 2025

Liked: Cleanliness, staff & service, amenities

Loved the property, Everyone was absolutely amazing very helpful. Property is in the middle of Tulum and Playa del Carmen we would catch a "Colectivo" a van outside the property which was very convinient and was only 50 pesos. Will definitely go back.

Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Travelled with partner

11 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great for relaxing and enjoying life

Stayed 3 nights in Sep 2025

8/10 Good

Alexandra

Travelled with family and small children

9 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They do an excellent job catering to kids. My only critique would have to be with The Nest. The Nest is a breakfast and dinner restaurant for Family Selection VIPs only. For being exclusive, I thought it would be better than Hacienda (buffet) for non VIP guest. The Hacienda was WAYYYY better. Way more options and more hot food options. We ate at The Nest 2 days, and then Hacienda the next 2 days. I was blown away and very disappointed that we wasted two days at the “exclusive” Nest. I would also prefer the buffet at Hacienda over all the al a carte restaurants we experienced. Also, beware of the time share spiel at check-in. All we wanted to do was get to the room and relax but we were hounded for 20 mins about it. Overall, we would go back!

Stayed 4 nights in Sep 2025

10/10 Excellent

Ferhat

8 Sept 2025

Stayed 5 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have been in many hotels along the Riviera Maya and I have never experienced the quality of service this place has to offer. We were at the Kantenah Family Select are in the Villa 40, first of all the place is amazing and is worth the upgrade to a walk out pool. We had two butlers Emmanuel y Luis, they were amazing they were at our services 24/7 anything we needed they made sure to get it and the level of attention to details was amazing. We were there just in time to celebrate our 22 year anniversary and they surprised us with an amazing and romantic decoration in our room, I wasn’t expecting that grand gesture. We also had our driver Fernando, he was absolutely amazing, my son loved him he couldn’t believe how nice and cool he was, he was always telling us the best places to go, helping us getting anything we needed as well, he is training to be a butler and I have no doubt he will be an amazing one. We love the place but most of it we love the quality of sevices we received at building 40 from Emmanuel, Luis and Fernando, they made our stay an unforgettable one and with desire to come back next year. We also love the restaurant we visited, the Nest for breakfast, special writing on the coffe it made our day to start on a great note, Bahia e Brasa they were amazing on services and food, La Jarra great food for lunch and friendly staff and the Family Select bar great services, friendly and great drinks. I can’t say enough to describe what an amazing vacation we had.

Stayed 1 night in Sep 2025

10/10 Excellent

JOSE

7 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel and staff. Looking forward to coming back to our future trips.

Stayed 4 nights in Aug 2025

10/10 Excellent

Gianna

6 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2025

10/10 Excellent

Gabriela

4 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

10/10 Excellent

Rodolfo

Travelled with family and small children

4 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for family’s with small children

Stayed 3 nights in Aug 2025

Grand Palladium Kantenah Resort & Spa All Inclusive

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

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Junior Suite Garden View

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Room Deluxe with View

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Suite Junior with View

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Suite Luxury with View

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Room Deluxe with View

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Suite Junior with View

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Suite Luxury with View

View all photos for Room Deluxe with View

Room Deluxe with View

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Suite Junior with View

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Room Deluxe With View

View all photos for Suite Junior with View

Suite Junior with View

View all photos for Room Deluxe with View

Room Deluxe with View

View all photos for Suite Junior with View

Suite Junior with View

View all photos for Suite Junior with View

Suite Junior with View

View all photos for Junior Suite Single Use Garden View

Junior Suite Single Use Garden View

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View all photos for Suite Superior with Garden View

Suite Superior with Garden View

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Junior Suite Garden View

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View all photos for Junior Suite Garden View

Junior Suite Garden View

Highlights

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool

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View all photos for Family Selection Suite Beachfront

Family Selection Suite Beachfront

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View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Luxury with Pool View

Suite Luxury with Pool View

View all photos for Suite Luxury with Pool View

Suite Luxury with Pool View

View all photos for Suite Luxury with Pool View

Suite Luxury with Pool View

View all photos for Suite Premium with Pool View

Suite Premium with Pool View

View all photos for Suite Premium with Pool View

Suite Premium with Pool View

View all photos for Suite Master with Garden View

Suite Master with Garden View

View all photos for Suite Master with Garden View

Suite Master with Garden View

View all photos for Suite Master with Garden View

Suite Master with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View