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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Lobby
Garden
Sun deck
3 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
The current price is NZ$1,072
includes taxes & fees
16 Mar - 17 Mar

Explore the area

View map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Akumal Beach
    ‪9 min drive‬
  • Place, Akumal Ecological Center
    ‪9 min drive‬
  • Place, Cenote Azul
    ‪10 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

9.2 out of 10
Wonderful
(32 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite single use Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite single use Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow by the lake

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Bungalow Single use by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow Single use by the lake

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 67 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Garden View

9.4 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside

Junior Suite Poolside

9.2 out of 10
Wonderful
(20 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

9.4 out of 10
Exceptional
(56 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Poolside

  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Jacuzzi Terrace Poolside

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite Private Pool Poolside

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Poolside

8.8 out of 10
Excellent
(21 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

About the area

Kantenah

A luxury stay in Kantenah awaits you at TRS Yucatan Hotel - Adults Only - All Inclusive. You'll be 10.5 km (6.5 mi) from Akumal Beach and 19.8 km (12.3 mi) from Xel-Há Park. Highlights at this all-inclusive property include 14 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The steakhouse, El Gaucho, serves Argentinean cuisine. With 20 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Kantenah property include Riviera Maya Golf Club and Puerto Aventuras Marina.

What's nearby

  • Akumal Beach - 9 min drive - 7.5 km
  • Akumal Ecological Center - 9 min drive - 7.5 km
  • Cenote Azul - 10 min drive - 7.4 km
  • Cenote Cristalino - 10 min drive - 7.8 km
  • Ecopark Kantun Chi - 10 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬7 min drive
  • ‪Xtra Time Sport Bar - ‬2 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Ikebana Japanese Restaurant - ‬6 min drive
  • ‪Lobby Bar White Sand - ‬8 min walk

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At TRS Yucatan Hotel - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 454 guestrooms or units
  • 2 levels
  • 4 buildings
  • 14 dining venues
  • 20 bars or lounges
  • Conference rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Gaucho
  • Helios
  • La Boheme
  • Tentazione

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Yucatan Hotel - Adults Only - All Inclusive?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at TRS Yucatan Hotel - Adults Only - All Inclusive on 16 Mar 2026 start from NZ$1,065.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, TRS Yucatan Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Yucatan Hotel - Adults Only - All Inclusive?

The closest beach to TRS Yucatan Hotel - Adults Only - All Inclusive is Half Moon Bay (4.6 km).

Is there a spa on site at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, there is an onsite spa at TRS Yucatan Hotel - Adults Only - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Yucatan Hotel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes TRS Yucatan Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at TRS Yucatan Hotel - Adults Only - All Inclusive.

Is TRS Yucatan Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Yucatan Hotel - Adults Only - All Inclusive is an adults-only property.

Does TRS Yucatan Hotel - Adults Only - All Inclusive serve breakfast?

You bet, our guests can't get enough of the free buffet breakfast here! Offered daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, TRS Yucatan Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, they've got a beach bar and 14 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TRS Yucatan Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1259 out of 1677 reviews
Rating 8 - Good. 230 out of 1677 reviews
Rating 6 - Okay. 85 out of 1677 reviews
Rating 4 - Poor. 51 out of 1677 reviews
Rating 2 - Terrible. 52 out of 1677 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrew Joseph, Mississauga

Travelled with partner
Liked: Amenities, property conditions & facilities
Our stay at TRS Yucatan was great. My wife and I went for our honeymoon and it was a great experience. The butler service was fantastic (Our butler Jesus and Antonio were fantastic), food was great with an abundance of great variety of cuisines. Servers were amazing (shoutout to Sonia at Chic she was amazing). Would definitely come back again. A few things potential cons to note: - Upon our arrival what we thought was going to be a quick explanation of the resort, turned out to be a 2 hour sales-pitch for their membership. This was frustrating as we essentially wasted half of our first day being misled. Heads up to those booking through Expedia since they seem to dislike that. - Although it was advertised as an "adults only" resort, this was only a subsection of the entire property. If you were to travel to the main beach, it was not adults only. - Housekeeping could be hit or miss. Sometimes they would restock the mini fridge, but sometimes they wouldn't. Towels were seldomly refreshed and linens sometimes had a musky smell. Had to request a change a few times. - Poolside towels were hard to come by. Had to look for someone to restock. - Upgraded wristband privileges are hardly policed. We upgraded to have access to exclusive areas and shuttles around the resort, however the staff didn't seem to care if someone was using an exclusive service (i.e. shuttle) that they shouldn't be using. These are just minor cons and honestly didn't make our experience any less enjoyable.
Stayed 6 nights in Nov 2025

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! We celebrated our honeymoon here! The shows, entertainment, beaches, pool, food, drinks, rose pedals and spa services were out of this world! Every person who provided us service was wonderful!
Stayed 8 nights in Nov 2025

10/10 Excellent

Mervyn

Liked: Cleanliness, amenities, property conditions & facilities
The entire experience was amazing. From the staff to the grounds to the restaurants.
Stayed 5 nights in Nov 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we were very happy with the resort. It’s beautiful, very clean, great staff, everyone is helpful and friendly. The only thing we didn’t care for was the constant attempt to upsale to us. It started as soon as we entered the lobby to check in and continued throughout our stay. This was for excursions, time shares, premium liquor/wines, etc. Otherwise this resort nailed it.
Stayed 5 nights in Nov 2025

10/10 Excellent

Taylor

Stayed 5 nights in Oct 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite AI resort!!! (We have been to 5 others in Mexico and Punta Cana). We love the food, service and infinity pool. TRS has premium alcohol and superior food variety and quality over the other resorts we have visited. This was our second visit, so we tried to explore more of the non-TRS amenities/restaurants. Unfortunately, we were disappointed in the other options and will probably stick with TRS going forward. I will say the property & rooms are showing some wear and tear - and could use a refresh. Overall - it's a wonderful choice!
Stayed 7 nights in Oct 2025

8/10 Good

Julia Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely excellent at this hotel. Especially the Entertainment staff Andreas & Alessandra made the trip worthwhile! Will visit again
Stayed 7 nights in Oct 2025

10/10 Excellent

Jay

Stayed 7 nights in Nov 2025

10/10 Excellent

Lynsey Ellyn, Edmonton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spent a week at TRS Yucatan and had an incredible stay. We went for one of the junior suites with the small private pool out the back to treat ourselves and really enjoyed it! I don’t think we can go back to a normal resort or a different room after this. We were able to see a family of coati’s around the jungle behind our pool, various birds, racoons and agoutis. The services provided were top notch. Plenty of choices at the buffet which also has the option of ordering meals from a set menu as well. The buffets were very clean and well organized, with individual servings/dishes to take from. The à la carte restaurants were also pretty good, we enjoyed the appetizers at Tentazione (Italian) and the dishes at La Bohème (French), we had read good reviews about El Gaucho but it wasn’t our favourite. Room service was also great, we’re not used to feeling waited on and kept the room service light off (there is also a DND button that we did not use) but it was so nice coming back every time a clean room and a fully stocked fridge and coffee station. We paid extra for the Full Moon Dinner as well as the Chic Cabaret show and neither disappointed and were well worth the money. The Chic show was fantastic, all of the performers had so much energy it was hard to take your eyes off of them and the 3 hour show went by so quickly! Overall, we had a great experience and hope to be able to come back or check out other TRS locations!
Stayed 7 nights in Nov 2025

10/10 Excellent

Malie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Shuttle are the best. So many restaurants to choose from.
Stayed 5 nights in Nov 2025

10/10 Excellent

JAMES, Huntington Beach

Great spot, the only downside is the beach nothing compares to Cancun hotel zone area
Stayed 5 nights in Nov 2025

10/10 Excellent

Gabrielle Irene Pauline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The entire trip was absolutely amazing. The staff and butlers were phenomenal and made sure we had everything we needed and more. The room was beautiful, the food and drinks were amazing, everything was perfect. We would 100% go back.
Stayed 7 nights in Oct 2025

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, property conditions & facilities
We had an amazing stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Benjamin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible, the team were fantastic, knowledgeable and the location is incredible such a beautiful part of the world, highly recommended.
Stayed 5 nights in Oct 2025

8/10 Good

ARIA, Erwin

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

Massa

Stayed 4 nights in Oct 2025

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff excellent service excellent restaurant
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were soo nice, took very good care of us.
Stayed 4 nights in Oct 2025

10/10 Excellent

Blaine peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing experience! I don’t have enough good words to say, the resort was stunning, better than the photos. The food was great with something for everyone. But the thing that stood out the most to us was the SERVICE. The staff was beyond helpful and treated us like their own friends and family. They were genuinely happy to give us the best and most relaxing vacation and stopped at nothing to make sure we were happy. We celebrated our 2 year anniversary and the staff had rose petals and champagne waiting for us in the room, and a special dinner with more rose petals and ALL of the restaurants staff making an effort to make sure we were taken care of at Tentezzonie. The pools had plenty of options whether you wanted more energy around you, or if you wanted some quiet to relax. And the bartenders were equally impressive at all of them. The butler service was one of my favourite parts of this resort, as you always had a friendly face outside your room ready to help you in any way. They became a point of comfort and we loved waking up to their happy greetings, and helpful recommendations of what to do on the resort. A special mention to Maggie who went above and beyond to help us in anyway and was just the sweetest person in general. Santos at La terrazza also deserves a mention, he was so kind and fun to be around. He made you anything you wanted with a smile on his face and made sure you got exactly what you wanted with an option for a triple:)
Stayed 5 nights in Oct 2025

4/10 Poor

Audi

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The resort itself needs work, seems like it was under construction in some areas. The food at TRS was horrible all around. Go to Kantenah... great food. Colonial had nice entertainment. TRS is on the boring side of things. The infinity pool at TRS is beautiful. My room smelled of mildew, really wet feeling inside. Wishlist was completed but not provided before arrival. Dirty glasses in room as well as the sliding door needs repairing. The room structure needs to be updated. The staff is AMAZING. Everyone was really nice, sweet and kind. Very very helpful the entire time we were there. They do sweet little things like sing to you to celebrate you which is nice but again, the foid, especially the buffet is HORRIBLE, drinks are watered down unless asked for straight or a side shot. Overall I wouldn't recommend TRS Yucatan or go back. The sister hotels that are connected are better but they're family hotels.
Stayed 4 nights in Oct 2025

10/10 Excellent

Aisha

Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was everything we wanted our honeymoon to be and more! Exceeded expectations!
Stayed 7 nights in Oct 2025

6/10 Okay

Isabel

Travelled with partner
The night entertainment could be better
Stayed 7 nights in Oct 2025

10/10 Excellent

stacy lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful!! We loved our stay and the staff was nothing short of fantastic! My only complaint was that the food starts to taste all the same after a bit, but honestly what do you expect from an all inclusive? But it was not bad at all, the pool food was a bit questionable but the restaurant’s weren’t bad at all! My one complaint would be that it is hard to get a reservation at the restaurant’s! And we are here during off season, so I can’t imagine what it would be like in peak season! Overall review would be a 8.5/10 and I would definitely come back!
the infinity pool at TRS
Stayed 7 nights in Oct 2025