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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Lobby
Garden
3 outdoor pools, pool umbrellas, pool loungers
Sun deck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa pool
The current price is NZ$942
includes taxes & fees
1 May - 2 May

Explore the area

View map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪4 min drive‬
  • Place, Akumal Beach
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Garden View

9.4 out of 10
Exceptional
(34 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite single use Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite single use Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 60 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow by the lake

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Bungalow Single use by the lake

Minibar, in-room safe, desk, blackout curtains

Romance Bungalow Single use by the lake

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 67 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Garden View

9.4 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Garden View

Suite Garden View

Suite Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside

Junior Suite Poolside

9.4 out of 10
Exceptional
(21 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View

8.8 out of 10
Excellent
(23 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside

9.4 out of 10
Exceptional
(59 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Poolside

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout curtains

Suite Jacuzzi Terrace Poolside

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 75 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite Private Pool Poolside

Minibar, in-room safe, desk, blackout curtains

Junior Suite Private Pool Poolside

8.8 out of 10
Excellent
(21 reviews)
  • Garden view
  • 73 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

About the area

Kantenah

A luxury stay in Kantenah awaits you at TRS Yucatan Hotel - Adults Only - All Inclusive. You'll be 10.5 km (6.5 mi) from Akumal Beach and 19.8 km (12.3 mi) from Xel-Há Park. Highlights at this all-inclusive property include 14 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and body wraps along with access to the sauna and hot tub. The steakhouse, El Gaucho, serves Argentinean cuisine. With 20 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site gym and Turkish bath/hammam. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Kantenah property include Riviera Maya Golf Club and Puerto Aventuras Marina.

What's nearby

  • Cenote Azul - 4 min drive - 7.4 km
  • Cenote Cristalino - 4 min drive - 7.8 km
  • Ecopark Kantun Chi - 4 min drive - 8.5 km
  • Akumal Beach - 4 min drive - 7.5 km
  • Akumal Ecological Center - 4 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive

Restaurants

  • ‪Pueblito Lindo - ‬7 min drive
  • ‪Xtra Time Sport Bar - ‬2 min walk
  • ‪La Hacienda - ‬1 min walk
  • ‪Ikebana Japanese Restaurant - ‬6 min drive
  • ‪Lobby Bar White Sand - ‬8 min walk

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At TRS Yucatan Hotel - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 20 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 454 guestrooms or units
  • 2 levels
  • 4 buildings
  • 14 dining venues
  • 20 bars or lounges
  • Conference rooms
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Gaucho
  • Helios
  • La Boheme
  • Tentazione

Things to do

  • 3 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 2 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at TRS Yucatan Hotel - Adults Only - All Inclusive?

As of 1 Apr 2026, prices found for a 1-night stay for 2 adults at TRS Yucatan Hotel - Adults Only - All Inclusive on 1 May 2026 start from NZ$942, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, TRS Yucatan Hotel - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to TRS Yucatan Hotel - Adults Only - All Inclusive?

The closest beach to TRS Yucatan Hotel - Adults Only - All Inclusive is Half Moon Bay (4.6 km).

Is there a spa on site at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, there is an onsite spa at TRS Yucatan Hotel - Adults Only - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does TRS Yucatan Hotel - Adults Only - All Inclusive have a pool?

Yep, and guests love it! TRS Yucatan Hotel - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at TRS Yucatan Hotel - Adults Only - All Inclusive?

TRS Yucatan Hotel - Adults Only - All Inclusive features a private beach, 3 outdoor pools and a full-service spa.

What makes TRS Yucatan Hotel - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at TRS Yucatan Hotel - Adults Only - All Inclusive.

Is TRS Yucatan Hotel - Adults Only - All Inclusive family-friendly?

No, TRS Yucatan Hotel - Adults Only - All Inclusive is an adults-only property.

Does TRS Yucatan Hotel - Adults Only - All Inclusive serve breakfast?

You bet, our guests can't get enough of the free buffet breakfast here! Offered daily from 7:00 AM to 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, TRS Yucatan Hotel - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at TRS Yucatan Hotel - Adults Only - All Inclusive?

Yep, they've got a beach bar and 14 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at TRS Yucatan Hotel - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at TRS Yucatan Hotel - Adults Only - All Inclusive?

No, only service animals are allowed.

TRS Yucatan Hotel - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1276 out of 1691 reviews
Rating 8 - Good. 231 out of 1691 reviews
Rating 6 - Okay. 86 out of 1691 reviews
Rating 4 - Poor. 49 out of 1691 reviews
Rating 2 - Terrible. 49 out of 1691 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sabri

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 8 nights in Dec 2025

10/10 Excellent

Amelie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, nicest staff ever! Butler service excellent. Food was delicious in all restaurants, breakfast lunch and dinner a la carte. All drinks high end
Stayed 6 nights in Dec 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great time
Stayed 5 nights in Dec 2025

10/10 Excellent

Doris, Walls

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Mathew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Dec 2025

6/10 Okay

Donald R Shelby

Stayed 6 nights in Dec 2025

10/10 Excellent

Rebecca Ann

Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2025

6/10 Okay

siddhartha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast menu was good in the main TRS yucatan.
Stayed 3 nights in Dec 2025

8/10 Good

Amir

Stayed 4 nights in Dec 2025

8/10 Good

Amir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the resort is very beautiful and the staff is great. Everyone I dealt with was super kind, smiling and tried to do everything they could to help you. The style of the resort is the way I like, which is more wide-spread as opposed to very dense. There is good variety in the food, but overall the food quality was disappointing for it being a 5-star resort. I only enjoyed one dinner at the French restaurant and the Argentinian (steakhouse) was decent, although everything was lukewarm, at best. The bang for your buck is pretty good.
Stayed 5 nights in Dec 2025

6/10 Okay

Ara

Travelled with group
Liked: Cleanliness, staff & service
When we got there, upon checking in they offered a VIP upgrade for 100$ a night saying all these benefits that comes with it and we agreed on it, it wasnt what was promised, asking for extra charge for titos vodka or redbull when the benefit says premium drinks should be included, so i wont suggest the upgrade. The breakfast food was the same every day so it got boring after a few days. Last year we stayed with them and they had music by the infinity pool. This time they didnt have music just one day of dj and for being a holiday time it felt a little boring. Needless to say we wont be coming back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Thien-Phuoc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
100% satisfied at TRS Yucatan. It is a very nice all inclusive resort. We enjoyed lots of restaurant options there. Our favorite was Helios for every meal: breakfast, lunch and dinner. TRS Yucatan has great teams! I want to mention team members who were above & beyond! Gabriela at Helios&Capricho receptions - she remembered my allergy whenever she saw us at restaurants. Martha at Helios for breakfast&lunch - she remembered what we had from our first day! George at Capricho for dinner Antonio at La Bohem for dinner Erik at lobby help us check in smoothly David at Sport center who was our archery&rifle teacher. I highly recommend both archery and rifle classes. We had such a great time! Mafer&Maykent who were our butlers are the MVP! We could enjoy every moment with their help. Last but not least, the bell boy team. I wish I memorized their names but everyone was amazing. I truly appreciate everyone we met at TRS Yucatan for their professionalism, kindness, and caring.
Stayed 3 nights in Dec 2025

8/10 Good

Jaspuneet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, vibe is decent. Service is okay. Variety is also okay. We had to ask for things multiple times to get responses. Decent place overall. Pricey though for its vices
Stayed 4 nights in Dec 2025

2/10 Terrible

Vera, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were coming to celebrate anniversary and Christmas, first time away from kids. A few times prior to arrival I emailed butler asking to help us make reservation as we didn’t want to end up with poor options for Christmas and anniversary. Butler kept emailing that we have to do it after we arrive. We arrived and were taken to check in. At check in we asked to make us all 5 dinner reservations but they said they could not help and told us again we ca only ask butler. They agreed to make reservation for arrival night at La Bogeme. Our room was not ready until 4pm even though our booking states check in is at 3pm. We arrived at 3:30pm absolutely hungry and there was only one buffet open and it was old cold food. It looked so unappetizing that we ended up eating leftovers we brought from food we packed for the flight. At 4pm we went to check in into our suite. They decorated the bed with rose petals. It was nice but we immediately noticed big stains on sheets all over and then immediately saw pillow cases had black stains also. Sheets looked unwashed from a previous stay. Romantic feel went out the window and we were told we will get another room but in 3h. We couldn’t take a shower or rest so we stayed in lobby and eventually went to dinner. We arrive and they couldn’t find our reservation and said they can’t accommodate us. It was embarrassing as there was a big line and they kept saying we didn’t have a reservation when we know front desk made one. We left to front desk
Stayed 5 nights in Dec 2025

10/10 Excellent

Asaad

Stayed 3 nights in Dec 2025

10/10 Excellent

morgan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2025

10/10 Excellent

Ashley Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was always cleaned, staff was amazing, amenities on the adults only side was unmatched. The butlers were always available but not bothering us during our stay.
Stayed 10 nights in Dec 2025

10/10 Excellent

Alanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for our honeymoon, first time going to an all inclusive and it was perfect. Helios breakfast & lunch was our go to everyday. Our waiter Alejandro for chic cabaret and bingo was AMAZING. Our butlers in villa 69, Itzel & Moses were also wonderful. And all the bartenders were amazing as well.
Stayed 9 nights in Dec 2025

10/10 Excellent

Lev

Stayed 7 nights in Dec 2025

10/10 Excellent

Cindy Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, Food Amazing, Many activities
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael Allen, LINDEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is incredibly kind and helpful. Food is very good. Beautiful well kept grounds. Our butler Ramon was very attentive to our needs. Overall great stay! Would recommend
Stayed 9 nights in Dec 2025

10/10 Excellent

Julienne

Stayed 8 nights in Dec 2025

10/10 Excellent

Mohamad Ahmad Mousa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An Amazing and Truly Pleasant Stay at TRS Yucatán Our stay at the TRS Yucatán Hotel was absolutely amazing and one of the most pleasant vacations we have ever had. From start to finish, everything exceeded our expectations. The Expedia representative Fernanda García Pichardo who helped us with the booking did a wonderful job making the entire process smooth and easy, allowing us to relax and fully enjoy our time at this incredible resort. Thanks to her incredible efforts, we truly experienced the stay of a lifetime. Everything was smooth, stress-free, and beautifully organized—from the booking to our arrival and throughout our stay. The TRS Yucatán is an amazing property, and she made sure we were able to enjoy it to the fullest without worrying about a single thing. The hotel itself is outstanding. The food was excellent with so many delicious options, and every meal felt thoughtfully prepared and high quality. The service throughout the resort was truly unbelievable—staff members were attentive, friendly, and always willing to go above and beyond to make our stay perfect. The beach was absolutely beautiful: clean, peaceful, and the perfect place to relax and enjoy the surroundings. The overall atmosphere of the resort was luxurious yet comfortable, making it easy to unwind and feel completely taken care of. This was truly a memorable experience, and we are so grateful for such a smooth booking process and such an exceptional hotel.
Stayed 5 nights in Dec 2025

8/10 Good

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful and clean! Service was ok for us. We've been here before when it was outstanding so a little disappointing.
Stayed 7 nights in Dec 2025