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El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

5.0 star property
Adults-only property with 12 restaurants and 5 outdoor pools

Photo gallery for El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

OCEANFRONT POOL SWIM UP SUITE | View from room
Creator video
Poolside bar
OCEANFRONT SWIM UP SUITE | View from room
12 restaurants, breakfast served, local and international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
The current price is NZ$1,044
includes taxes & fees
2 Oct - 3 Oct

Explore the area

View map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Place, Akumal Beach
    ‪9 min drive‬
  • Place, Yal-ku Lagoon
    ‪12 min drive‬
  • Place, Half Moon Bay
    ‪12 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite Luxury with Beach View

Free minibar items, desk, blackout curtains, iron/ironing board

Suite Luxury with Beach View

  • 54 sq m
  • Sleeps 3

View all photos for Suite Premium with Pool View

Free minibar items, desk, blackout curtains, iron/ironing board

Suite Premium with Pool View

  • 54 sq m
  • Sleeps 2

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT SWIM UP SUITE

8.8 out of 10
Excellent
(40 reviews)

Highlights

Balcony
Air conditioning
Minibar (some free items)
Smart TV
Blackout curtains
Bathrobes
Hairdryer
Jetted bath
  • 10 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT POOL SWIM UP SUITE

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Jetted bath
  • 10 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT HONEYMOON SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT HONEYMOON SUITE

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Hairdryer
Jetted bath
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Sea View

Free minibar items, desk, blackout curtains, iron/ironing board

Suite with Sea View

  • 54 sq m
  • Sleeps 2

About the area

Kantenah

A luxury stay in Kantenah awaits you at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only. You'll be 14.4 km (9 mi) from Akumal Beach and 23.7 km (14.7 mi) from Xel-Há Park. Highlights at this all-inclusive property include 12 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, DRIFTWOOD GOURMET, is open for breakfast and lunch. DRIFTWOOD BAR is the property's own bar. Spend the day at the beach and enjoy the on-site gym. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free airport shuttle. .In the area of this 5-property class Kantenah property, you'll find Half Moon Bay.

What's nearby

  • Cenote Azul - 5 min drive - 5.7 km
  • Xpu-ha Beach - 7 min drive - 6.0 km
  • Akumal Beach - 9 min drive - 10.7 km
  • Yal-ku Lagoon - 12 min drive - 8.9 km
  • Half Moon Bay - 12 min drive - 12.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 74 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬8 min drive
  • ‪La Hacienda - ‬8 min drive
  • ‪Lobby Bar White Sand - ‬10 min drive
  • ‪Helios Restaurant - ‬11 min drive
  • ‪Kantenah Lobby Bar - ‬8 min drive

About this property

El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

Adults-only property with 12 restaurants and 5 outdoor pools
El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only offers its guests 5 outdoor swimming pools and a fitness centre. There are 12 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 13 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Kantenah property is smoke free.

  • 188 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only offers 188 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths, slippers and hairdryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Exterior

El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, 389 reviews
El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Restaurants on site

  • DRIFTWOOD BAR
  • DRIFTWOOD GOURMET
  • KLAY TALAY
  • MIA CASA DORADO
  • SEASIDE MARKET

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Area rugs in room
  • Lift (114 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
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El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

Frequently asked questions

Is parking available at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

Yep, El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only has a free self car park and free valet parking.

How much does it cost to stay at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only on 2 Oct 2025 start from NZ$1,044.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

The closest beach to El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only is Half Moon Bay (6.4 km).

Is there a spa on site at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

Yep, there is an onsite spa at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only have a pool?

El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only has 5 outdoor swimming pools.

What luxury perks are available at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only features 2 beach bars, 5 outdoor pools and a full-service spa.

What makes El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only a romantic place to stay?

Ocean-view dining and a bar, as well as Jetted bath in the guestrooms, all help set the scene for a romantic weekend at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only.

Is El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only family-friendly?

No, El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only is an adults-only property.

Are there hot tubs in the rooms at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

No, but there are Jetted bath in the guestrooms.

Does El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

Relax with a coldie at the 2 beach bars or 13 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only?

No, pets and service animals are not allowed.

Reviews

El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 261 out of 449 reviews
Rating 8 - Good. 106 out of 449 reviews
Rating 6 - Okay. 39 out of 449 reviews
Rating 4 - Poor. 22 out of 449 reviews
Rating 2 - Terrible. 21 out of 449 reviews

Reviews

8/10 Good

Amanda

Stayed 7 nights in May 2025

10/10 Excellent

Lorri M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! There were actually 3 resorts in one area. They took us by golf cart shuttle all over so it was easy for us since my husband has an eye sight issue. Everyone was welcoming and willing to help. The food was ok and could be better compared to other places but overall it was worth the stay
Stayed 6 nights in Jun 2025

10/10 Excellent

Sherika

Stayed 7 nights in Jun 2025

10/10 Excellent

Christian, Berwyn

Stayed 4 nights in Jun 2025

8/10 Good

Lashunda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok to relax and get away from the part scene. The swim out balcony was incredible. I LOVED there was no curfew in our balcony pool. Food was edible. They could provide better food options and on site restaurants. Property is huge amongst the seaside palms. I'd recommend to any of the staff better liquor options . Most of it was house liquor. Everything closes early on the seaside suites side, which was a bummer. I didn't like how we had to stand outside our building after midnight (super quiet, you can probably hear a pin drop) to go to the other property for at least some type of entertainment and the seaside suites front lobby and concierge were both closed! It was like we were at the resort by ourselves!! If you are looking for day parties and lots of entertainment this may not be the property for you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Larretha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view was perfect. The staff was very friendly and helpful.
Stayed 4 nights in Jun 2025

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brittany Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Jun 2025

10/10 Excellent

Myra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing, clean and beautiful place
Stayed 6 nights in Jun 2025

6/10 Okay

Damon

Travelled with family
Needs to be modernized. Upgrade!
Stayed 4 nights in Jun 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some restaurants were serving old food. Me and my girlfriend got sick. Otherwise the property was very nice, well kept and staff were very friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Larretha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff awesome and great at responding to requests
Stayed 1 night in Jun 2025

10/10 Excellent

Kevina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect solo trip for me
Stayed 4 nights in May 2025

6/10 Okay

Jacqueline

Liked: Amenities
Stayed 5 nights in Apr 2025

4/10 Poor

Angela

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I want to start off by saying I have stayed at this property four times and there likely won’t be a fifth! We were traveling as a group of three…in two rooms. We requested a room with two beds and the other room with a king. Upon check in were told there weren’t any rooms with two beds close to the king room and that we would be in separate buildings…not ideal but we figured we could manage. We were given their keys and went to see the rooms. the king room was in building 6 and the “double” room was at the far end of building 7. When my friends went to their room there was only one bed…not the double beds they were told they would have. We went to the main building and inquired about the rooms. We spoke to the manager Idinia who was extremely rude and unaccommodating and basically told us we were lying and didn’t understand that they didn’t have a double room. She went in to tell us there are only 6 double rooms in the whole resort and they were ALL checked in to two days prior to our arrival and were not going to be vacant for a week after we left and there was nothing they could do for us!! Not a discount…not a bottle of wine…NOTHING!! So we chalked it to poor service but we weren’t going to let our trip get ruined! Like I said earlier, this is my fourth time at this resort and if just do happens the room I was in this stay was next to the room I stayed in last month with my daughter…which was a double room. We watched the room and not a soul came or went for
Stayed 4 nights in Jun 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The good: the employees and service were both very good. The spa services were also very good. The bad: -you are always being upsold everywhere. Especially when trying to use services that are included in your package. -The employees seem to be competing against each other for sales. One example - we paid for a Bali bed with our personal concierge. We weren’t given clear instructions on where to go and when we asked employees we were either passed off to another employee or told they couldn’t help us because we booked through the concierge. We ended up having to stand around for about a half hour until someone finally was willing/able to help us. My impression was this wasn’t the employees’ fault but a result of the system they had to operate within -The restaurant hours and locations are not communicated well at all. The maps and hours listed on the app are confusing. - everything on the Seaside Suites side closes between 5-6. After that you need to go to the Palms side for anything. - Even though this is supposedly a gated community with security, there was still someone posted up at the beach trying to sell weed and coke - The food we had was ok. Not horrible, not great. However, the coffee was atrocious in the restaurants and in the room. You could get Starbucks but it costs extra. Overall - it was ok. We enjoyed our stay but I don’t see ourselves returning next time we want to visit an all-inclusive resort
Stayed 4 nights in Jun 2025

8/10 Good

Suzanne Michele, TYLER

Travelled with family
Liked: Cleanliness, amenities
Great staff. Property is showing wear. Food is ok. Chefs tried to accommodate vegan diet. Fire show vip table was a rip off because it was raining and the hotel refused to refund any money.
Stayed 7 nights in May 2025

8/10 Good

Giovane J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Arrival (Day 1): • Hotel shuttles are only included from Cancun Airport (1.5 hours away), not Tulum Airport. Transportation from Tulum costs $158 USD one way via Lomas Transport, which is punctual—don’t be late. • Early arrivals can use resort amenities, but rooms aren’t available before 3 PM and no early check-in option is offered. Day 2: • Staff organizes fun and high-energy activities like fitness classes and pool parties. • Bartenders are generous, enhancing the vibe. • Avoid eating the worm in the Mezcal bottle. Day 3: • Excursions use Lomas Transportation—reliable and on-time. • Catamaran excursion at Maroma Beach includes optional speed boats (worth the extra cost), with food and drinks provided. Full-day trip: 8 AM – 5 PM. Day 4: • Cenote excursion includes no food or drinks. Bring your own supplies and wear comfortable walking attire. Day 5: • Resort food is average—not exceptional but satisfying. Day 6 & Departure: • Spa services are pricey but negotiable and worthwhile (hydrotherapy + massage recommended). • Check-out and airport transport were quick and smooth.
Stayed 5 nights in Jun 2025

10/10 Excellent

Polen

Liked: Cleanliness
Stayed 3 nights in May 2025

10/10 Excellent

ADRIALYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great property and an amazing experience. Service was top notch. Only areas of improvement are the alcoholic drinks were extremely watered down and the hot water in the rooms (shower) was pretty nonexistent. Overall I would highly recommend the property
Stayed 6 nights in Jun 2025

8/10 Good

Gabrielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful vacation spot.
Stayed 4 nights in May 2025

10/10 Excellent

Amy, Cloquet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful and the staff is top notch!! Have stayed 2 times and will likely be back for a 3rd visit in the future.
Stayed 7 nights in May 2025