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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront resort with 3 outdoor pools

Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
On the beach, white sand, sun-loungers, beach umbrellas
Down duvets, free minibar, in-room safe, individually decorated
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
The current price is NZ$995
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bath and shower
  • 58 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 118 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - One Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 118 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 176 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alto Ocean View King

View from room

Alto Ocean View King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bath and shower
  • 58 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alto Panoramica Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Alto Panoramica Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bath and shower
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bath and shower
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Kantenah

A luxury stay in Kantenah awaits you at Unico Hotel Riviera Maya - Adults Only - All Inclusive. You'll be 9.9 km (6.2 mi) from Akumal Beach and 19.2 km (11.9 mi) from Xel-Há Park. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Esencia Wellness can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Cueva Siete, serves Mexican cuisine. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Business travelers can take advantage of 13 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also the convenience of free valet parking. .Within a 30-minute drive of this 5-property class Kantenah resort, attractions include Puerto Aventuras Marina and Half Moon Bay.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 6 min drive - 6.7 km
  • Cenote Cristalino - 6 min drive - 7.1 km
  • Ecopark Kantun Chi - 6 min drive - 7.8 km
  • Xpu-ha Beach - 7 min drive - 7.1 km
  • Akumal Beach - 9 min drive - 8.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 72 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬16 min walk
  • ‪Lobby Bar White Sand - ‬6 min drive
  • ‪La Hacienda - ‬16 min walk
  • ‪Aurum (Lobby Bar) - ‬6 min drive
  • ‪Helios Restaurant - ‬7 min drive

About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront resort with 3 outdoor pools
Some rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a hot tub, a steam room and a fitness centre. Free self parking and valet parking are available.

This 5-star Kantenah resort is smoke free.

  • 448 guestrooms or units
  • 5 levels
  • 10 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2016
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Unico Hotel Riviera Maya - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Unico Hotel Riviera Maya - Adults Only - All Inclusive on 17 Nov 2025 start from NZ$994.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Yep, Unico Hotel Riviera Maya - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Unico Hotel Riviera Maya - Adults Only - All Inclusive?

The closest beach to Unico Hotel Riviera Maya - Adults Only - All Inclusive is Half Moon Bay (5.5 km).

Is there a spa on site at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Yep, Esencia Wellness is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does Unico Hotel Riviera Maya - Adults Only - All Inclusive have a pool?

Unico Hotel Riviera Maya - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Unico Hotel Riviera Maya - Adults Only - All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, hydromassage showerheads and 24-hour room service.

What makes Unico Hotel Riviera Maya - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples dining, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Unico Hotel Riviera Maya - Adults Only - All Inclusive.

Is Unico Hotel Riviera Maya - Adults Only - All Inclusive family-friendly?

No, Unico Hotel Riviera Maya - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

No, Unico Hotel Riviera Maya - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

There is a golf course next to Unico Hotel Riviera Maya - Adults Only - All Inclusive.

Reviews

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 664 out of 962 reviews
Rating 8 - Good. 162 out of 962 reviews
Rating 6 - Okay. 85 out of 962 reviews
Rating 4 - Poor. 25 out of 962 reviews
Rating 2 - Terrible. 26 out of 962 reviews

Reviews

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Very nice service overall, people really having you feeling confortable, really attentive. The food is good, better than most of the hotels arount. Your private concierge will do everything for you. Thank you Emmanuel! Nevertheless, i was expecting much more regarding the hotel by itself, building, amenities, pool, vegetation considering the quality of other hotels around with similar price point. Improvement in overall hotel maintenant won't be an extra. Everything looks a litle bit aged. Garden/ landscape isn't a reference. Pools are not clean enough ( hosts during my stay were also probably not the most educated and clean...).overall good experience thanks to the employees there doing their best for you, but a property to improve urgently to match with it price point!
Stayed 2 nights in Aug 2025

10/10 Excellent

Giselle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire stay was excellent! Food, drinks, and service were beyond our expectations. The staff was so friendly and lovely to talk to. Standouts were: Pascual and Luis- 2087 restaurant Alberto- 2087 pool waiter Juan, Luis, and Antonio- 2087 pool bar Antonio- Palmera Lounge We can’t wait to go back for our next anniversary!
Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca Thais

Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Stay was great. Staff was amazing. Food from the restaurants and buffet were great. Only one issue, the swim pool needs to be cleaned more often.
Stayed 3 nights in Aug 2025

10/10 Excellent

Benjamin

Stayed 7 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could've been better. The choices at the restaurant were ok it had no taste and was blamed. Out of all the restaurant Italian was the best place love it.
Stayed 5 nights in Aug 2025

6/10 Okay

PRISILA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Kandace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. I’ll be visiting again.
Stayed 2 nights in Aug 2025

8/10 Good

Ashli, Albion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had high hopes for UNICO. The property was lovely and the staff was great. We received amenities and catered service beyond comparison to any other hotel we have visited. However, our neighbors were awful, loud, smoking marijuana stinking up our balcony, fighting at all hours in the hallways and blasting music until 4AM which made it very difficult to get any rest on what I planned as a restorative vacation. Despite numerous complaints by us and other guests, there was no resolution or concern from the staff beyond, “we issued a warning and hope that it won’t happen again”. We requested to be moved the same evening, and the request fell on deaf ears. We were then left to endure this foolishness for 4 more nights and could not rest at all. It really ruined what would have otherwise been a top tier vacation. The service is otherwise impeccable, the drinks are flowing and top shelf, the property is new and beautiful and the food is awesome for an all inclusive.
Stayed 5 nights in Aug 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds Excellent staff The chefs came to the table and introduced himself. He was excellent Really enjoyed my stay
Stayed 2 nights in Aug 2025

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't rush people when they are on vacation and enjoying a meal alone. Please!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Veronica, East Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Carrie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service were amazing. Everyone was friendly and helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Fernando

Stayed 2 nights in Jul 2025

6/10 Okay

Amalia

Liked: Cleanliness, property conditions & facilities, room comfort
They were very pushy in selling their time share that they said wasn’t a timeshare, but it was. They told us the meeting would only be 90 minutes, but we were there closer to 3 hours.
Stayed 9 nights in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Staff and food is amazing. Beach is the only issue. Too much seaweed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Breanna Terese Greco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Unico was incredible easily the nicest resort we’ve ever visited! From the moment we arrived, the staff treated us like royalty always friendly, kind, and helpful. Since we booked through Expedia, we got a free room upgrade to a stunning swim-up suite, plus spa credits that covered 65% of our massage cost, which was great since spa prices are very high. The food was amazing no buffets (except breaky), just beautifully presented meals at top-notch restaurants, plus 24/7 room service and poolside options. Everything we ordered came hot and exactly on time, with such kind staff delivering it. There were fun daily water activities like spin and aqua fit. The entertainment team made it extra special, Sebastian and Papi Chulos kept us laughing, Ricardo taught the best dance classes, and Manu made bingo so fun! Their energy was infectious! We also loved seeing gentle coatis, iguanas, and lizards around the resort such a cool touch! We also loved that the staff seemed to respect them a lot and let them just do their thing! Lastly I want to give a huge shoutout to our amazing concierge Raul, he was truly a blessing for us he booked all our reservations right when we got there which we were so thankful for! He checked in on us everyday, he made an effort to ask where we were and came to find us at the pool just to chat and ask us if we needed anything! His english was absolutely perfect as well which made him very easy to communicate with and answer any questions we had!
the beach!
ricardo teaching an amazing dance lesson!
superbia menu dinner, I am a vegetarian so they gave me bbq cauliflower it was outstanding!
the view from outside our swim up pool!
Stayed 6 nights in Jul 2025

8/10 Good

Sherene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Overall employees were friendly but a few not so much. upgraded Swim up pool room was great, Food 7/10. Room service was better than most restaurants. Did not like you could not just check in, long spill to get you to attend membership presentation. Had to have reservations for restaurants. This is more a relaxing atmosphere, not much nightlife. great for Honeymoon.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I loved Unico staff
Stayed 5 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay at Unico Resort in the Riviera Maya. The property is beautiful—modern, elegant, and immaculately maintained. Everything from the rooms to the pool areas and restaurants felt luxurious and thoughtfully designed. The quality of service was exceptional across the board, but a special thank you goes to Janet, our personal concierge. She went above and beyond to make our trip seamless and personalized. Whether it was helping with reservations, arranging activities, or just checking in to make sure we had everything we needed, she was incredible! If you're looking for a relaxing, high-end getaway with top-notch customer service, Unico should be at the top of your list. We can't wait to go back!
Stayed 7 nights in Jul 2025

10/10 Excellent

Debbie D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico was very clean and quite property. The food and the drinks were excellent. All staff were friendly. Our concierge, Eduardo, was kind and checked in on us daily. He answered any questions we had without delay. This is definitely more of a stay at the resort and chill at the pool kind of place. Harder to go into town when compared to Cancun.
Stayed 4 nights in Jul 2025

6/10 Okay

Lamar

Stayed 7 nights in Jun 2025

6/10 Okay

Sophorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Marina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
12/10
Stayed 3 nights in Jul 2025