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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront resort with 3 outdoor pools

Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Property video
On the beach, white sand, sun-loungers, beach umbrellas
Reception
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is NZ$1,152
includes taxes & fees
20 Jan - 21 Jan 2026

Explore the area

View map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Bathrobes
  • 58 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 118 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - One Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 118 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 176 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Separate bedroom
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Alto Alcoba)

View from room

Room, 1 King Bed, Ocean View (Alto Alcoba)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Bathrobes
  • 58 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Alto Panoramic)

Down duvets, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Ocean View (Alto Panoramic)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Bathrobes
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Down duvet
Bathrobes
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Kantenah

A luxury stay in Kantenah awaits you at Unico Hotel Riviera Maya - Adults Only - All Inclusive. You'll be 9.9 km (6.2 mi) from Akumal Beach and 19.2 km (11.9 mi) from Xel-Há Park. Highlights at this beachfront resort include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Esencia Wellness can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The restaurant, Cueva Siete, serves Mexican cuisine. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and Hot tub. Business travelers can take advantage of 13 meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also the convenience of free valet parking. .Within a 30-minute drive of this 5-property class Kantenah resort, attractions include Puerto Aventuras Marina and Half Moon Bay.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 5 min drive - 6.7 km
  • Cenote Cristalino - 5 min drive - 7.1 km
  • Ecopark Kantun Chi - 6 min drive - 7.8 km
  • Xpu-ha Beach - 6 min drive - 7.1 km
  • Puerto Aventuras Golf Club - 8 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 72 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬16 min walk
  • ‪La Hacienda - ‬16 min walk
  • ‪Aurum (Lobby Bar) - ‬6 min drive
  • ‪Arrecifes - ‬18 min walk
  • ‪Helios Restaurant - ‬7 min drive

About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront resort with 3 outdoor pools
Some rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a hot tub, a steam room and a fitness centre. Free self parking and valet parking are available.

This 5-star Kantenah resort is smoke free.

  • 448 guestrooms or units
  • 5 levels
  • 10 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2016
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Frequently asked questions

What is the cancellation policy at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Unico Hotel Riviera Maya - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

As of 31 Dec 2025, prices found for a 1-night stay for 2 adults at Unico Hotel Riviera Maya - Adults Only - All Inclusive on 20 Jan 2026 start from NZ$1,151.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Yep, Unico Hotel Riviera Maya - Adults Only - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Unico Hotel Riviera Maya - Adults Only - All Inclusive?

The closest beach to Unico Hotel Riviera Maya - Adults Only - All Inclusive is Akumal Beach (7.1 km).

Is there a spa on site at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Yep, Esencia Wellness is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Unico Hotel Riviera Maya - Adults Only - All Inclusive have a pool?

Unico Hotel Riviera Maya - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Unico Hotel Riviera Maya - Adults Only - All Inclusive features 3 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, hydromassage showerheads and 24-hour room service.

What makes Unico Hotel Riviera Maya - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples dining, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Unico Hotel Riviera Maya - Adults Only - All Inclusive.

Is Unico Hotel Riviera Maya - Adults Only - All Inclusive family-friendly?

No, Unico Hotel Riviera Maya - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

No, Unico Hotel Riviera Maya - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Unico Hotel Riviera Maya - Adults Only - All Inclusive?

There is a golf course next to Unico Hotel Riviera Maya - Adults Only - All Inclusive.

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 691 out of 999 reviews
Rating 8 - Good. 166 out of 999 reviews
Rating 6 - Okay. 88 out of 999 reviews
Rating 4 - Poor. 26 out of 999 reviews
Rating 2 - Terrible. 28 out of 999 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Clement

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Go somewhere else
Stayed 2 nights in Sep 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff!
Stayed 3 nights in Sep 2025

6/10 Okay

Luis

Travelled with partner
Liked: Staff & service
UNICO was a bit of a letdown. We chose it for a birthday celebration, expecting to be amazed, but unfortunately that was not the case. On the positive side, the staff was wonderful. Our butler Tony was excellent, and our housekeeper Felicita took great care of us. We had no complaints about their service and they were truly the highlight of our stay. Where things fell short was with the property itself. We were surprised to learn UNICO only opened in 2017 because some areas look much older. The resort is in need of better maintenance and more attention to cleanliness, especially in the pools, hallways and elevators. Another disappointment was the limited dining options during the day, since the only choices for breakfast and lunch were the buffet and the poolside food for lunch. The biggest disappointment was the sales pressure. If you attend their presentation, be prepared because the sales approach is extremely aggressive. After our initial meeting we politely said no thank you, yet three more people approached us trying to sell the same thing. Even after completing a survey at the hotel and expressing how uncomfortable the experience was, the manager still pushed us to buy a membership. Overall the staff’s hospitality was excellent, but the resort itself, the lack of dining variety during the day, and the high-pressure sales tactics made our stay less enjoyable than we had hoped.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marco A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room staff spa océan view
Stayed 6 nights in Sep 2025

8/10 Good

Samantha, Ealing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing service. Food was average
Stayed 4 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool. Tony was excellent to us. The food was really good. We will come back
Stayed 6 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe. So relaxing. Very small and intimate. We loved the cleanliness and restaurants - but most of all the staff. Jorge who was assigned to us worked every day to make sure our stay was great and our bell service was on time and our transfers were done. We will be back and are looking forward to it!
Stayed 4 nights in Sep 2025

10/10 Excellent

Anila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, food and staff. Fernando was our personal host & was so great to me and my guests. They really make your stay worthwhile. I went for my mom’s 50th birthday and they really made it special. I would definitely visit this resort again and their other hotels.
Stayed 5 nights in Sep 2025

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and well maintained. The food was actually good for an all inclusive. Staff was very helpful and attentive. I’d recommend this hotel to a friend.
Stayed 5 nights in Sep 2025

6/10 Okay

stephanie

Travelled with partner
The hotel was clean & rooms were great . Food selection not the greatest & beach was not great. Rocks everywhere as you enter. Brown water.( not hotels fault ) Low to no entertainment during the day & evening time.
Stayed 5 nights in Sep 2025

8/10 Good

Dulce

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
They made us talk to like 6 different people selling basically a timeshare— and after telling them no, we ended up not even getting the free things offered to us if we just heard them out, because it took 4 hours of our day! And they booked our gifts during the presentation time. Do yourself a favor and just pay the excursions!
Stayed 3 nights in Aug 2025

8/10 Good

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t like the time share opportunity that they keep trying to get us to join. They don’t like to take no for an answer. Very pushy. It’s also really strange how you have to be a member to swim in certain pools. With that being said they have a Very well ran establishment. Service is top notch. The food was really good. We didn’t like how some restaurants were closed on certain days. Theres not much for entertainment there. The spa is really expensive and massages weren’t the best. Room service food was amazing. They really take pride in their food and service. Everyone speaks really good English. Which made our stay very enjoyable. USA transfers was great for transportation from and to airport. Felt really safe with them.
Swim up suit
Our concierge Axle decorated our room for our anniversary day. Very nice of him
Stayed 7 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin duda, regresaremos

Las habitaciones están muy bien, limpias, cómodas, amplias. Solo recomendaría mas presión al agua de la regadera y mejorar la velocidad del internet. La comida es de gran calidad, las instalaciones las tienen impecables, y la decoración en general es de muy buen gusto
Stayed 3 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful with everything. Property was clean and very well maintained. It is a very relaxing property.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our honeymoon at Unico 2087 was an incredible experience! The food options and quality, from their multiple restaurants to the poolside snack bars and in-room dining, were amazing. Sushi lovers: be sure to visit Mura House for some of the best rolls and sashimi you’ll ever have. Our local host/concierge did an absolutely incredible job of supporting us throughout our stay. He demonstrated exceptional service and was extremely personable. He went above and beyond to help us celebrate our honeymoon with some extras and personal touches. We can’t thank him enough for making our stay special and effortless.
Stayed 10 nights in Sep 2025

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is simply amazing, all the staff members were super helpful and attentive.they took care of your needs within the first 2 minutes of walking in to an area. The staff made sure everything was taken care of. The resort is super clean and very decorative. They had a super clean aroma throughout the resort which was amazing and relaxing. The gym is well equipped and offered several machines. If you want a very relaxing morning and night definitely book here. The pools were very clean and enjoyable. Definitely book here for a couples getaway!
Stayed 5 nights in Sep 2025

10/10 Excellent

nathalie, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Aug 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unico is the most incredible all inclusive resort I have ever been too. From the service, the food, the attention to detail... It was all perfect. My wife and I went there for our honeymoon and we were blown away at house attentive everyone was and how caring and friendly they were. They acknowledged our honeymoon almost everywhere we went and did some special things in our room for us as well. They were always making sure our stay was perfect and offered to fix anything we needed to make sure we were as comfortable and taken care of as possible. The food was out of this world amazing. My wife is a picky eater and there was not a single complaint about any of the restaurants or the buffet. Everything looked and tasted amazing... I can't single out any restaurant I would recommend because they were all equally mind blowing. Our host was Eduardo, from the moment we got there and met him up until our last day he was amazing. Made all of our reservations and changed any of them that we wanted. He sent us good morning messages everyday asking how our night was and our plans for the day... If we needed anything done in the room to make it better... If we were happy with everything. Extremely caring and professional. Cannot reccomded this place enough, it is well worth the price tag. My wife and I will definitely be coming back.
Stayed 7 nights in Sep 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall. Good dining options, quality of food and drinks are generally very good. Accommodation is modern, clean, comfy beds. We had a swim up pool, a great option. Staff were plentiful and helpful. The concierge was responsive. There were just a couple of negatives that slightly marr the experience.They go hard at you with a heavy sales pitch on the Hard Rock group membership (40-80k commitment). If you sign up for the free massage expect 1.5-2hr where the last 30-45 mins are hard sell through a total of 3-4 reps. It's a bit much and doesn't leave the best taste, even with a free massage this is way too much. The slightly off position on this is, they view the captive audience as fair game for classic hard sell tactics. Additionally, the assumption that everybody that walks through the door is a target for a substantial membership commitment regardless of their family set up and vacation schedule. All while being on vacation at the time. There's a couple of comments on property upkeep. Overall it's very good. But, there are some details that get overlooked, such as tiles falling off the swimup spa. Not deal breaker and easily resolved. The pool dj was very good. It just happened every other day. In all honesty for us, it was a little too quiet without it every day. Equally, evening entertainment was sparse. They could easily have entertainment outside in the evening but choose not too. The "club" area is not conducive to chat, it doesn't really fit.
Stayed 5 nights in Sep 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel I’ve ever been to.
Stayed 7 nights in Aug 2025

8/10 Good

Johnta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is really the best part of the resort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff was very helpful and kind. Every need was met from drinks to cleaning staff. Beds and pillows were awesome. Only draw back was pools were painted black and a little to warm. The one quite pool was painted white and was cooler.
Stayed 7 nights in Aug 2025

10/10 Excellent

Brogan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time back to unico and it was once again an excellent experience. Our last visit was about 2yrs ago. Since the original visit, the property is starting to show its age a little. Not bad by any means, but it lacks the like new presence it once had. The staff I think was the best yet. The pool crew never left you wanting for a thing. Incredible service. The new French restaurant was a great surprise, and altho we only got to have it once (opening bugs had it down so we couldn't return a second night) it was a delight. Beautiful setting, great food. Truly a delight. Overall still an exceptional stay that I would recommend to anyone looking for a top notch experience.
Stayed 7 nights in Aug 2025

10/10 Excellent

Alessandro

Stayed 5 nights in Jun 2025

8/10 Good

Cesia Paulina

Travelled with family

Todo bien hasta que no.

Todo estuvo maravilloso pero al final en recepción cuando volví a rectificar sobre hasta que hora podía estar en las instalaciones, la recepcionista me lo hizo ver como una excepción puesto que el concierge que me apoyó en mi estancia me comentó que podía estar hasta las 3 pm. El check out del cuarto lo hicimos a las 12 no estaba preguntando por late check out. Trabajo en el turismo, un tiempo trabajé por cinco años en recepción y una de las básicas de servicio es internamente verificar y no decirle o hacerle ver al cliente que no le crees y remarcarle que es una excepción. Eso casi me deja un mal sabor de boca.
Stayed 1 night in Aug 2025