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White Lace Motor Inn

4.0 star property
Colonial motel with free breakfast and outdoor pool

Photo gallery for White Lace Motor Inn

Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
Front of property
BBQ/picnic Area
Desk, iron/ironing board, free WiFi, bed sheets
One Bedroom Apartment | Private kitchenette

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Parking included
  • Free WiFi
The current price is NZ$170
includes taxes & fees
9 Oct - 10 Oct

Explore the area

View map
73 Nebo Rd, West Mackay, QLD, 4740
  • Place, Mackay Base Hospital
    ‪2 min drive‬
  • Place, Caneland Central
    ‪2 min drive‬
  • Place, Harrup Park
    ‪3 min drive‬
  • Airport, Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Toaster
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Microwave
Toaster
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen

Superior Queen

Superior Queen

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Toaster
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Toaster
Freezer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Superior Spa

Superior Spa

7.0 out of 10
Good
(9 reviews)

Highlights

Private indoor hot tub
Air conditioning
Mini-fridge
Flat-screen TV
Private bathroom
Hairdryer
Jetted bath
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room

Two Bedroom Family Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Full-sized fridge/freezer
Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Microwave
  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Courtyard Twin

Courtyard Twin

Courtyard Twin

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Microwave
Toaster
Freezer
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Studio 6

Studio 6

Studio 6

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hairdryer
  • 86 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 King Bed OR 6 Twin Beds

Studio (6 Guests)

  • Sleeps 6

Disabled Twin Room

  • Sleeps 3

Standard Queen

  • Sleeps 2

Family Two-Bedroom Suite

  • Sleeps 5

Superior SPA Room

  • Sleeps 4

Standard Twin

  • Sleeps 3

Courtyard Twin

  • Sleeps 3

Superior Queen

  • Sleeps 3

One-Bedroom Apartment

  • Sleeps 4

Budget Room

  • Sleeps 3

About the area

Mackay

At White Lace Motor Inn you'll be within a 30-minute stroll of Mackay Base Hospital and Mackay Regional Botanic Gardens. Highlights at this Colonial motel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .This business-friendly motel offers free WiFi in public areas, a terrace and a garden. Added amenities include a free manager's reception, a snack bar/deli and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Places within a 30-minute walk of this 4-property class West Mackay motel include Mackay Enertainment and Convention Centre and Caneland Central.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Enertainment and Convention Centre - 20 min walk - 1.7 km
  • Mackay Base Hospital - 2 min drive - 1.5 km
  • Caneland Central - 2 min drive - 2.3 km
  • Bluewater Lagoon - 2 min drive - 2.3 km
  • Harrup Park - 3 min drive - 2.6 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪Jamaica Blue - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬6 min walk
  • ‪Austral Hotel - ‬2 min drive

About this property

White Lace Motor Inn

Colonial motel with free breakfast and outdoor pool
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly White Lace Motor Inn. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

  • 37 guestrooms or units
  • 2 levels
  • 3 buildings
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run films.

Bathrooms include complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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The price is NZ$146
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Free Light Breakfast Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

Frequently asked questions

What is the cancellation policy at White Lace Motor Inn?

White Lace Motor Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at White Lace Motor Inn?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at White Lace Motor Inn on 9 Oct 2025 start from NZ$169.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at White Lace Motor Inn?

Yep, White Lace Motor Inn has a free self car park and free RV/bus/truck parking.

Are there any beaches close to White Lace Motor Inn?

The closest beach to White Lace Motor Inn is Bucasia Beach (13 km).

Does White Lace Motor Inn have a pool?

White Lace Motor Inn has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 8:00 PM.

Does White Lace Motor Inn serve breakfast?

Yep, free on-the-go breakfast is on offer on weekdays between 7:30 AM and 10:30 AM and on weekends from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at White Lace Motor Inn?

No, White Lace Motor Inn does not offer an airport shuttle service.

What time are check-in & check-out at White Lace Motor Inn?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at White Lace Motor Inn?

No, only service animals are allowed.

White Lace Motor Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 914 reviews
Rating 8 - Good. 324 out of 914 reviews
Rating 6 - Okay. 104 out of 914 reviews
Rating 4 - Poor. 34 out of 914 reviews
Rating 2 - Terrible. 25 out of 914 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

sven

Travelled with partner
Ok
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Maintenance issues, chair in room was broken, bath was leaking, bed was of a poor condition, nearly folding in half. There was a musky smell when we first walked in. Service was not a good standard, booked for 2A & 2C but only beds made for 3. Was not expecting 5 star service but was a very low standard
Stayed 1 night in Sep 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Amenities
The manager had a very offhand manner. He gave me a key and when I entered the room, the bed had been slept in and the room had not been cleaned, wet towels in the bathroom, full rubbish bins etc. I returned and told the manager and he just gave me a key to the room next door and said go there. Rubbish outside the rooms. The new room was clean and quite ok. An apology or some interest from the manager would have made a difference to my comment.
Stayed 2 nights in Sep 2025

6/10 Okay

Nicole

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the greatest. Price point was fine with included breakfast which is all we were after but not great overall. Shower not good - alternated between really hot and cold continuously which was NOT good with a small child :/ areas of floors dirty when curtains pulled back. View of VERY untidy/unkept back yard, just a strange vibe and overall it is what we needed but disappointing. Sorry guys :(
Stayed 1 night in Sep 2025

2/10 Terrible

Cheryl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked online and arrived to find the room I’d booked given to the person who just drove in apparently there was a lag between me booking and hotel receiving email confirmation from wotif. Only had one room left which was very dirty, bed and pillows need replacing. Had to use shoulder to open door as it needs repairing. Glass doors had kids smeared food all over them. Only good part was the meal at the Bowls Club, staff very friendly and food delicious.
Stayed 1 night in Sep 2025

6/10 Okay

Vanessa

Disliked: Cleanliness
It wasn't very clean and the kettle was full of hundreds and hundreds of ants which ran up my hands, arms and all through my bathroom bags/towels when I tried to fill it. Otherwise, it was fine.
Stayed 1 night in Sep 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was full of mould, the smell was terrible. There was only one coffee cup and even that had a crack in it. Unclean. Overflowing rubbish bin outside room. Unfriendly service from man at reception.
Stayed 1 night in Sep 2025

6/10 Okay

betty

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Shauna

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

6/10 Okay

Nicole

Travelled with family and small children
Disliked: Cleanliness
Greatful for the large space, however our room was not very clean. Lots of cobwebs. Paint peeling off the ceiling in the bathroom. A tissue used to fill a small hole in the wall. No blankets on beds, and not enough in the cupboard for every bed to have a blanket. No spoons and bent forks in the kitchenette.
Stayed 2 nights in Aug 2025

6/10 Okay

Renee

Stayed 2 nights in Aug 2025

4/10 Poor

Troy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights, room felt unclean and wasn't served during our stay. Extra blankets in room were unclean and beds were uncomfortable.
Stayed 2 nights in Aug 2025

6/10 Okay

Brenton

Travelled with family
Disliked: Property conditions & facilities
Great location to suburban bowls club, OK breakfast included but thats about it. Average rooms, old, no room service for a week during stay.
Stayed 6 nights in Aug 2025

10/10 Excellent

Lynsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great nights stay. Room clean with reviewed needed.
Stayed 1 night in Jul 2025

2/10 Terrible

Bryony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, musty and moldy. I didn’t want to walk on the floor without shoes as the carpet had stains and looked dirty. The bathroom had mold on the ceilings and all around the bath/shower. The first thing you are greeted with walking into the room is a pungent musty smell. Breakfast was free, can’t expect much I suppose. “Dining room” was dirty, crumbs everywhere, tables not cleaned between use. When done eating, you put your plates etc into a tub. The hot water boiler to make tea and coffee had bugs in it.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

2/10 Terrible

.Noelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was old and needed updating. Outside very dirty
Stayed 1 night in Jul 2025

8/10 Good

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location
Stayed 1 night in Jul 2025

10/10 Excellent

Herbert Alun

Stayed 2 nights in Jul 2025

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Clean and tidy. Close to everything.
Stayed 2 nights in Jul 2025

6/10 Okay

Russ

Ran out of hot water one morning which was unpleasant. Aldo bed on wheels which tendered to wander when you moved/rolled over.
Stayed 4 nights in Jul 2025

2/10 Terrible

Elizabeth

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights, bed sheets had brown marks stains and black grit throught the bed. Got a brown blanket out of the drawer and had lots of stains on it. Aircon remote worked to turn on aircon and thats all the remote screen is blank so no way of knowing what temperature or fan speed its on. The exhaust fan in bathroom sound like a V8 super car idileing. Turn on tap in bathroom and sounds like a freight train and mirror in bathroom very cloudy can't see anything and lights very dull. A metal strip the seperates the vinyl and tiles in lifting up and stuck downn with duck tape which is lifting off and kept kicking it. The main light was not worki g so quite dull. And a 6" x 6" microfibre cloth for a teatown. Overall terrible not staying there again.🤑🤑
Stayed 2 nights in Jul 2025

2/10 Terrible

Lionel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and very dusty. Bedding was not clean and blanket had a terrible odour. The couch was very dirty and would not sit on it. The outside door was sealed shut. This is a fire hazard. Loose wires hanging out of the wall next to the bed. The outside of the building was very dirty and needed a good clean. Breakfast was terrible. I cannot understand why this is a 4 star establishment. Front desk closed early. Could reach the front desk as the cell reception was non existent in number 20. I would not recommend this establishment to anyone. I left early forrgoing my second night.
Stayed 2 nights in Jul 2025

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities
It was what I expected
Stayed 1 night in Jun 2025