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Sun Plaza Motel Mackay

3.0 star property
Suburban motel in Mackay with free parking

Photo gallery for Sun Plaza Motel Mackay

Property amenity
Outdoor pool
Staircase
View from property
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
The current price is NZ$115
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
35 Nebo Road, West Mackay, QLD, 4740
  • Caneland Central
    ‪2 min drive‬
  • Mackay Base Hospital
    ‪2 min drive‬
  • Harrup Park
    ‪3 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Twin Room

1 bedroom, free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
Toaster
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Family Room

1 bedroom, free WiFi, bed sheets

Large Family Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
  • 29 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Double Room

1 bedroom, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
Toaster
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, free WiFi, bed sheets

Family Room

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Double or Twin Room

1 bedroom, free WiFi, bed sheets

Family Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
Toaster
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

1 bedroom, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
Toaster
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio Suite, 1 Double Bed

1 bedroom, free WiFi, bed sheets

Standard Studio Suite, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
Toaster
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Mackay

At Sun Plaza Motel Mackay you'll be within a 20-minute stroll of Mackay Enertainment and Convention Centre and Caneland Central. Highlights at this motel include an outdoor swimming pool and in-room free WiFi. .This smoke-free motel offers free WiFi in public areas, barbecues and tour/ticket assistance. Added amenities include a children's swimming pool and laundry facilities. There's also the convenience of free self parking. .Places within a 30-minute walk of this 3-property class West Mackay motel include Jubilee Park and Bluewater Lagoon.
View more Motels in MackayOpens in a new window

What's nearby

  • Mackay Enertainment and Convention Centre - 17 min walk - 1.4 km
  • Bluewater Lagoon - 20 min walk - 1.7 km
  • Caneland Central - 2 min drive - 1.9 km
  • Mackay Base Hospital - 2 min drive - 1.9 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪KFC - ‬2 min walk
  • ‪Austral Hotel - ‬19 min walk
  • ‪Hungry Jack's - ‬20 min walk
  • ‪The Coffee Club - ‬2 min drive
  • ‪Red Rooster - ‬18 min walk

About this property

Sun Plaza Motel Mackay

Suburban motel in Mackay with free parking
Sun Plaza Motel Mackay offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Sun Plaza Motel Mackay. Self parking is free.

This 3-star Mackay motel is smoke free.

  • 32 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • BBQ grill(s)
  • No smoking on site
Sun Plaza Motel Mackay offers 32 air-conditioned accommodations with coffee/tea makers and free toiletries. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

This Mackay motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

Languages

English

Similar properties

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Miners Lodge Motor Inn

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 331 reviews
The price is NZ$139
includes taxes & fees
3 Sept - 4 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 22 June and 4 July.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75.00 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 12 for check-in between 7:30 PM and 11:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes window guards in all accommodation.

Property is also known as

Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay

Frequently asked questions

What is the cancellation policy at Sun Plaza Motel Mackay?

Sun Plaza Motel Mackay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sun Plaza Motel Mackay?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Sun Plaza Motel Mackay on 16 Aug 2025 start from NZ$115.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sun Plaza Motel Mackay?

Yep, Sun Plaza Motel Mackay has a free self car park.

Are there any beaches close to Sun Plaza Motel Mackay?

The closest beach to Sun Plaza Motel Mackay is Lamberts Beach (10.1 km).

Does Sun Plaza Motel Mackay have a pool?

Sun Plaza Motel Mackay has an outdoor pool and a kids' pool.

Is there a free airport shuttle available at Sun Plaza Motel Mackay?

No, Sun Plaza Motel Mackay does not offer an airport shuttle service.

What time are check-in & check-out at Sun Plaza Motel Mackay?

Check-in begins at noon. Check-out time is 10 AM.

Are pets allowed at Sun Plaza Motel Mackay?

No, only service animals are allowed.

Sun Plaza Motel Mackay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 114 out of 377 reviews
Rating 8 - Good. 138 out of 377 reviews
Rating 6 - Okay. 74 out of 377 reviews
Rating 4 - Poor. 28 out of 377 reviews
Rating 2 - Terrible. 23 out of 377 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Lesley

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Paid above listed rate no service to room in 4 days linen tired
Stayed 4 nights in Aug 2025

6/10 Okay

Jennifer

I was asked for my drivers licence which staff member then went over to photocopy. I was given it back straight away when I demanded it before she copied it. It is illegal to photocopy a person’s licence. I asked another couple who were staying there re this & they had not been asked for their licence. I had booked only for myself. There was no mention or note in room of an internet password but I didn’t ask either so there may have been access.
Stayed 1 night in Aug 2025

10/10 Excellent

Michaeline

Travelled with family
Liked: Cleanliness, staff & service
The property was close to fast food outlets. Bridge road has eateries down the opposite side of the motel. Hostess was friendly and supportive. The room was quiet and there was no noise from the road.
Stayed 1 night in Jul 2025

8/10 Good

Scott

A suitable travel stop.
Stayed 3 nights in Jul 2025

2/10 Terrible

Ramsay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After checking in on first day, we encounter cockroaches in the unit on 3 separate occasions!!!
Stayed 6 nights in Jul 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Dianne

Disliked: Cleanliness, amenities, property conditions & facilities
Very "tired" property needing maintenance and refreshing. Microwave rusty and dirty. Fridge far from clean. TV remote didn't work. No face washer or hairdryer supplied. Front desk hours ridiculously limited for travellers
Stayed 1 night in Jun 2025

8/10 Good

jackson

Travelled with partner
Parking clean tidy
Stayed 1 night in Jun 2025

6/10 Okay

Mr Patrick, Bowen

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff & close to everything
Stayed 4 nights in May 2025

8/10 Good

Jason

Stayed 2 nights in May 2025

6/10 Okay

Ryan, Moranbah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Katerina

Liked: Cleanliness
Really good
Stayed 1 night in Apr 2025

8/10 Good

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a bit worn out but was good
Stayed 1 night in Apr 2025

8/10 Good

Magdalena

Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly people and the room was very clean and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Billie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Light fittings hanging from exposed wires on balcony, fan hanging from roof. What looks like blood on wall under bench as well as otherwise grotty walls. Definitely not worth the $124 we paid for the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Ielanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ryan, Moranbah

Liked: Cleanliness
Spacious parking
Stayed 1 night in Feb 2025

8/10 Good

Aaron

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait for a while to be attended to at the office, but that was only because there was only one person working and she had to be cleaning rooms and attending the office as well. She did a great job but it seems like she had way too much work to do for one person. The rooms were really clean and nice and the property is right next door to a Bowling Club so very good position.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan, Moranbah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Jan 2025

8/10 Good

Albert

Liked: Staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Brandie

Disliked: Property conditions & facilities
Rooms very outdated. Holes and tears in the bedding. Tiny TV and unable to receive channels. Sliding door rusted and hard to open. Facilities run down and outdated. Uncomfortable small bed. Only towels provided. No cold water in fridge. Remote to aircon needed new batteries. Took a long time to work. Staff nice enough but need to improve things as it was the worst place I’ve ever stayed in. Is there a rating lower than 1star??
Stayed 1 night in Dec 2024