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4.8 out of 5

"I loved everything about it. The spa bath was enormous and I loved it. " More

By a verified traveller on Sun 24 May 2020

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Hotel Description

A family-friendly stay in Rotorua awaits you at Regal Palms Resort. Within steps you'll find Whakarewarewa Hot Springs and Rotorua Golf Club within a 10-minute stroll. Highlights at this motel include indoor private spa tubs, free WiFi, and furnished balconies.

Flat-screen TVs with cable channels are featured in all 44 individually decorated rooms, and you can enjoy separate bathtubs and showers, free newspapers, and safes. Microwaves and stovetops make in-room dining convenient. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and bathrobes. Hair dryers, phones, and irons/ironing boards are also available.

A day of pampering at The Palms Day Spa can include prenatal massages along with access to the mud bath. The motel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, outdoor tennis court, and sauna. Business travelers can take advantage of a meeting room and a business center. Other amenities include free WiFi in public areas, free use of bicycles, and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 5-star Fenton Street motel include Polynesian Spa and Skyline Rotorua.

Resort Special for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$183* Per night/room 1 Jul. - 2 Jul.

Superior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regal Palms Resort ratings based on 312 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Regal Palms Resort

Everyone (97) Couples (138) Family (77)
5 out of 5
I loved everything about it. The spa bath was enormous and I loved it.

Posted by on 24 May 2020

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Comment from Hotel Management

3 Jun. 2020 by Paul Manager

Thank you for taking the time to review, we were delighted to hear how much you enjoyed your stay

5 out of 5
Very comfortable bed with ample pillows. Had the best sleep! Able to enjoy the spa tub in privacy and for as long as we wanted.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Paul Manager

Thank you for the five star rating, we are delighted with your comments and hope to welcome you back to our Resort in the future.

4 out of 5
Clean, comfortable, next to pool so a bit noisy and room had connecting door not advised when booking.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Paul Manager

Thank you for the review, it can be a little noisy by the pool but it does close at 9.00pm

5 out of 5
Large rooms very quiet and comfortable. Close to centre of town handy to Countdown

Posted by on 8 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Paul Manager

Thank you for taking the time to post a review, we look forward to your return to our Resort

5 out of 5
Very spacious and comfortable room and facilities. Huge bathroom. Easy parking. Some construction taking place but didn’t cause any inconvenience and no major noise issues

Posted by on 28 Nov. 2019

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Comment from Hotel Management

28 Nov. 2019 by Paul Manager

Thank you for the great review, the new part of the Resort will be opening soon so we are over the worst. we hope to welcome you back to see the completed Resort. Kind regards Paul (Manager)

5 out of 5
Very comfortable and convenient location. Would recommend.

Posted by on 22 Nov. 2019

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Comment from Hotel Management

23 Nov. 2019 by Paul Manager

Thank you so much for your comments

5 out of 5
Great place clean tidy and very welcoming!!!!!!!!!

Posted by on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Paul Manager

thanks for the great comments

1 out of 5

Posted by on 22 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Paul Manager

Sorry you haven`t made any comments

4 out of 5

Posted by on 14 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Paul Manager

Thank you

5 out of 5
Great service from the staff, very tidy well maintained rooms

Posted by on 11 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Paul Manager

Thank you for your kind comments

About the Regal Palms Resort

Location 350 Fenton Street, Rotorua, 3010

Property Features

Regal Palms Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. A fitness center, a sauna, and spa services are also featured at the family-friendly Regal Palms Resort. Free self parking is available. This 5-star Rotorua motel is smoke free.

  • 44 guestrooms or units
  • Built in 2001
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Regal Palms Resort offers 44 air-conditioned accommodations with indoor private spa tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private indoor hot tub
  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Jetted tub
  • Flat-screen television
  • Cable channels
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Egyptian cotton linens
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.

Spa Services

  • Mud bath in spa
  • Prenatal massage
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM. This property doesn't offer after-hours check-in. For more details, please contact the property using the information on the booking confirmation.

Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

The front desk at this property is open daily from 7:30 AM - 9 PM.
This property doesn't offer after-hours check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 28 per person (approximately)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regal Palms 5 Star City
  • Regal Palms 5 Star City Resort
  • Regal Palms 5 Star City Resort Rotorua
  • Regal Palms 5 Star City Rotorua
  • Regal Palms 5 Star City Hotel Rotorua
  • Regal Palms Resort Rotorua
  • Regal Palms Rotorua
  • Regal Palms Resort Motel
  • Regal Palms Resort Rotorua
  • Regal Palms Resort Motel Rotorua

You should know

  • Pool access available from 8:00 AM to 9:00 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.