4.8 out of 5

"Nice, clean and comfy hotel, sweet touch with having dvds you can watch " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A family-friendly stay in Rotorua awaits you at Regal Palms Resort. You'll be 3 km (1.8 mi) from Tamaki Maori Village and 3.1 km (1.9 mi) from Polynesian Spa. Highlights at this motel include an outdoor swimming pool, and in-room kitchens and private spa tubs.

Flat-screen TVs with satellite channels are featured in all 44 rooms, and you can enjoy free WiFi, furnished balconies or patios, and DVD players. Kitchens come equipped with fridges, microwaves, and dishwashers, and minibars provide refreshments. You'll find nice touches like bathrobes and premium bedding to enhance your stay. Coffee/tea makers, free newspapers, and safes are also available.

At the motel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre, outdoor tennis court, sauna, and kids' swimming pool. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free WiFi in public areas, massage/treatment rooms, and free use of bicycles. Continental breakfast is available daily between 7:30 AM and 8:30 AM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this 5-star Fenton Street motel include Skyline Rotorua and Lake Rotoiti.

Resort Special for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$215 per night

Superior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pure Indulgence Package for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max

Winter Blues Package for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Brunch at Urbano Package for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regal Palms Resort ratings based on 296 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Regal Palms Resort

Everyone (93) Couples (131) Family (72)
5 out of 5
Great place to stay. Close to town centre with restaurants aplenty nearby. Also midway between town and outskirts thermal regions. We were picked up from here to do the Maori cultural evening at the nearby village.

Posted by , from Perth, Western Australia on 30 Oct. 2018

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Comment from Hotel Management

9 Nov. 2018 by Paul Manager

Thank you for the kind comments

5 out of 5
Excellent stay! Greta comfortable bed and fun things to do

Posted by , from Tauranga on 8 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Mr T

Thank you for the kind comments which we will pass on to our team

5 out of 5
Loved it. Great for a family stay. Plan to come back

Posted by on 29 Sep. 2018

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Comment from Hotel Management

4 Oct. 2018 by Ross

Thank you - look forward to seeing you again

5 out of 5
Such good service and lots of things to do there. I see the hotel is also making an effort in some places to reduce waste. Will definitely stay here again.

Posted by , from Auckland on 15 Sep. 2018

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Comment from Hotel Management

4 Oct. 2018 by Ross

Many thanks for your kind remarks

4 out of 5
Nice, clean and comfy hotel, sweet touch with having dvds you can watch

Posted by on 27 Aug. 2018

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Comment from Hotel Management

4 Oct. 2018 by Ross

Thank you

4 out of 5
Lovely stay , lovely friendly staff.Nice size rooms. Would come back.

Posted by on 16 Aug. 2018

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Comment from Hotel Management

17 Aug. 2018 by Regal Palms

Thanks for the lovely comments.

5 out of 5
This is a family friendly place with a great atmosphere

Posted by on 24 Jun. 2018

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Comment from Hotel Management

30 Jun. 2018 by Regal Palms

Great you enjoyed your experience

5 out of 5

Honeymoon Easter!

Pros: Pool, definitely the indoor spa and how clean and tidy it was.
Cons: Fire alarm did go off at 2:00am and we had to evacuate. Wasn't our room but they are all linked. False alarm no one was sure. Maybe check system?
Location: Plenty of stuff to do in Rotorua!
My wife and I have stay here many times and out of many hotels we have stayed at in Rotorua ranging from expensive ones to average this one is by far the best in all areas. Staff are very friendly and there is generous parking spaces. Great pool and other things to do. Was a very relaxing stay and would definitely come here again.

Posted by , from Auckland on 5 Apr. 2018

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Comment from Hotel Management

10 Apr. 2018 by Ross M

Many thanks for your kind remarks - it turned out that there was a faulty connector which set of the alarms which has since been sorted

5 out of 5
Pros: quality complex. everything presented extremely well and very friendly staff
great place to stay, quiet location and very well appointed throughout

Posted by on 11 Mar. 2018

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Comment from Hotel Management

10 Apr. 2018 by Ross M

Many thanks for your comments

4 out of 5

Easy drive to Te Puia and the town area.

Pros: Nice heated pool area . Close drive to everything that you would do in Rotorua.
Location: Te Puia Maori Culture Geothermal Reserve was amazing. Eat street had lots of great restaurants.
Good hotel can park straight out the front so easy to get the bags in and out. Nice heated pool area . Good place for families to stay.

Posted by on 17 Feb. 2018

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About the Regal Palms Resort

Location 350 Fenton Street, Rotorua, 3010

Property Features

Regal Palms Resort offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a sauna. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. A fitness centre, spa services, and tour or ticket assistance are also featured at the family-friendly Regal Palms Resort. Self parking is free. For a fee, the property may offer extended parking privileges after check-out.

  • 44 guestrooms or units
  • Built in 2001
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Regal Palms Resort offers 44 forms of air-conditioned accommodation with private hot tubs and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 5-star motel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a complimentary bathrobe and a hairdryer. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. Housekeeping is provided on a daily basis.

  • Private hot tub
  • In-room kitchen
  • Private balcony or patio (furnished)
  • Minibar
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Fridge
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time ends at 9 PM
  • Check-in time starts at 2:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM until 9 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours. Contact information can be found in the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9 PM
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25 per night.
  • Cribs (infant beds) are available for NZD 10 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 12 and NZD 22 per person (approximately)
  • Crib (infant bed) fee: NZD 10 per stay
  • Rollaway bed fee: NZD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regal Palms 5 Star City Resort Rotorua
  • Regal Palms 5 Star City Resort
  • Regal Palms 5 Star City Rotorua
  • Regal Palms 5 Star City
  • Regal Palms Resort Rotorua
  • Regal Palms Rotorua
  • Regal Palms

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®