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4.8 out of 5

"The spa in the room was just amazing. Deep and soothing. Would stay again just for those! " More

By a verified traveller on Wed 07 Oct 2020

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Hotel Description

A family-friendly stay in Rotorua awaits you at Regal Palms Resort. Within steps you'll find Whakarewarewa Hot Springs and Rotorua Golf Club within a 10-minute stroll. Highlights at this motel include indoor private spa tubs, free WiFi, and furnished balconies.

Flat-screen TVs with cable channels are featured in all 44 individually decorated rooms, and you can enjoy in-room childcare, separate bathtubs and showers, and coffee/tea makers. In-room dining is easy with amenities like microwaves, stovetops, and room service. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and bathrobes. Free local calls, safes, and hair dryers are also available.

A relaxing visit to The Palms can include deep-tissue massages and Swedish massages. The motel's own bar/lounge is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, fitness center, outdoor tennis court, and sauna. Business travelers can take advantage of a meeting room and a business center. Other amenities include free WiFi in public areas, free use of bicycles, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 5-star Fenton Street motel include Polynesian Spa and Skyline Rotorua.

Resort Special for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$186* Per night/room 25 Nov. - 26 Nov.

Superior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regal Palms Resort ratings based on 321 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Regal Palms Resort

Everyone (100) Couples (142) Family (79)
5 out of 5

Posted by on 11 Oct. 2020

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Comment from Hotel Management

13 Oct. 2020 by Paul Manager

Thanks for the 5 star rating

5 out of 5
The spa in the room was just amazing. Deep and soothing. Would stay again just for those!

Posted by , from Auckland, NZ on 7 Oct. 2020

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Comment from Hotel Management

7 Oct. 2020 by Paul Manager

Thank you so much for the review, we were pleased to hear how happy you were with spa

4 out of 5
Everything you need for escape weekend, great facilities, everything right there at your fingertips 👍

Posted by on 6 Oct. 2020

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Comment from Hotel Management

6 Oct. 2020 by Paul Manager

Thank you for the great review, we are delighted to hear how much you enjoyed your stay

4 out of 5
Very well appointed room, lots of space and an amazing private jetted tub. Only real downside was the room only had wooden Venetian blinds which let in too much light at night.

Posted by , from Rotorua on 2 Oct. 2020

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Comment from Hotel Management

2 Oct. 2020 by Paul Manager

thanks for taking the time to post a review sorry about the light we are looking at a remedy at the moment

5 out of 5
Great room, hot tub and swimming pool. Awesome Restaurant

Posted by on 6 Sep. 2020

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Comment from Hotel Management

6 Sep. 2020 by Paul Manager

Thanks for the great comments, we look forward to welcoming you back to the Resort

4 out of 5
Was a little noisey as there was a funeral at the venu at the time we were booking in.but otherwisw was good :)

Posted by on 6 Jul. 2020

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Comment from Hotel Management

7 Jul. 2020 by Paul Manager

Hi Thank you for the review. The restaurant is run independently of the Resort but we made it very clear at the time that the noise level was unacceptable and their patrons should just occupy the restaurant area. glad to hear everything else was good

5 out of 5
Great place, excellent rooms and Entertainment for all ages

Posted by , from Auckland on 5 Jul. 2020

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Comment from Hotel Management

5 Jul. 2020 by Paul Manager

Thank you for the great review

5 out of 5
Being elderly we liked the ground floor accommodation: the restaurant was excellent and easy access: staff were friendly and approachable: nothing we did not like about the Resort, except the stay was too short. Judy and Rod

Posted by , from Cambridge NZ on 13 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by Paul Manager

Thank you so much for your great review, we hope to see you again soon

5 out of 5

Posted by on 10 Jun. 2020

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Comment from Hotel Management

16 Jun. 2020 by Paul Manager

Thanks for the 5/5

5 out of 5
I loved everything about it. The spa bath was enormous and I loved it.

Posted by on 24 May 2020

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Comment from Hotel Management

3 Jun. 2020 by Paul Manager

Thank you for taking the time to review, we were delighted to hear how much you enjoyed your stay

About the Regal Palms Resort

Location 350 Fenton Street, Rotorua, 3010

Property Features

Regal Palms Resort offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. A fitness center, a sauna, and spa services are also featured at the family-friendly Regal Palms Resort. Free self parking is available. This 5-star Rotorua motel is smoke free.

  • 44 guestrooms or units
  • Built in 2001
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Regal Palms Resort offers 44 air-conditioned accommodations with indoor private spa tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private indoor hot tub
  • Private balcony or patio (furnished)
  • Pillowtop beds
  • Jetted tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Separate shower and tub
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Spa Services

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

The front desk at this property is open daily from 7:00 AM - 9 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

  • No lifts
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 29 per person (approximately)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regal Palms 5 Star City
  • Regal Palms 5 Star City Resort
  • Regal Palms 5 Star City Resort Rotorua
  • Regal Palms 5 Star City Rotorua
  • Regal Palms 5 Star City Hotel Rotorua
  • Regal Palms Resort Rotorua
  • Regal Palms Rotorua
  • Regal Palms Resort Motel
  • Regal Palms Resort Rotorua
  • Regal Palms Resort Motel Rotorua

You should know

  • Pool access available from 8:00 AM to 9:00 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Motel property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.