4.8 out of 5

"Nice, clean and comfy hotel, sweet touch with having dvds you can watch " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A family-friendly stay in Rotorua awaits you at Regal Palms Resort. You'll be 2.2 km (1.4 mi) from Tamaki Maori Village and 2.3 km (1.4 mi) from Polynesian Spa. Highlights at this motel include an outdoor swimming pool, free self parking and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 44 rooms, and you can enjoy free WiFi, furnished balconies or patios and DVD players. You'll find nice touches like bathrobes and premium bedding to enhance your stay. Fridges, minibars and coffee/tea makers are also available.

Enjoy the fitness centre, outdoor tennis court, sauna and kids' swimming pool. Business travellers can take advantage of a meeting room and a business centre. Additionally, you'll find free WiFi in public areas, massage/treatment rooms and free use of bicycles. Continental breakfast is available daily between 7:30 AM and 8:30 AM. There's also the convenience of extended parking.

Attractions within a 15-minute drive of this 5-star Fenton Street motel include Skyline Rotorua and Lake Rotoiti.

Resort Special for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$187* Per night/room 22 Aug. - 23 Aug.

Superior Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Pure Indulgence Package for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max

Winter Blues Package for 2

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regal Palms Resort ratings based on 304 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Regal Palms Resort

Everyone (95) Couples (135) Family (73)
4 out of 5

Posted by on 14 Aug. 2019

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5 out of 5
Great service from the staff, very tidy well maintained rooms

Posted by on 11 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Paul Manager

Thank you for your kind comments

5 out of 5
Great facilities for families - bedrooms are large, warm, clean and very comfortable beds! Huge bathroom with a spa was amazing. Kitchen had everything you needed, including large fridge with smaller freezer on top. Kids loved the mini golf on site! Would definitely stay here again.

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Paul Manager

Thanks for such a positive review. We were thrilled to hear how highly you thought of the resort and look forward to welcoming you all back in the future

5 out of 5
Car parking not allocated to your room so if you can’t park close for unloading it’s not so good.

Posted by on 4 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by Paul Manager

Thank you for the five star rating, whilst our extension work is being carried out we have lost a couple of parking spaces for safety reasons, however we are nearing completion now and then we will be back to at least one park per room.

5 out of 5
Great staff we had left a item behind and they rang asap great service

Posted by on 6 May 2019

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Comment from Hotel Management

7 May 2019 by Paul Manager

Thank you for your 5 star rating and we hope to welcome you back in the future

5 out of 5
We liked how quiet it is considering its on a main road plus has a heated pool and mini putt and gym.

Posted by on 30 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Paul Manager

Thank you for the review, we were pleased to hear that you took advantage of our facilities

4 out of 5
The room was clean and tidy, it was great having a kitchenette with fridge and microwave. There was a huge spa in the room which was very nice. The bed was comfy.

Posted by on 24 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Paul Manager

Thank you for the review, we were delighted you enjoyed your stay.

4 out of 5
The room was tidy and it was convenient having a kitchenette. The room had a huge big spa which was a lovely surprise.

Posted by on 24 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Paul Manager

Thank you for your comments and we look forward to welcoming you back to the Regal Palms

5 out of 5
Great place to stay. Close to town centre with restaurants aplenty nearby. Also midway between town and outskirts thermal regions. We were picked up from here to do the Maori cultural evening at the nearby village.

Posted by , from Perth, Western Australia on 30 Oct. 2018

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Comment from Hotel Management

9 Nov. 2018 by Paul Manager

Thank you for the kind comments

5 out of 5
Excellent stay! Greta comfortable bed and fun things to do

Posted by , from Tauranga on 8 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Mr T

Thank you for the kind comments which we will pass on to our team

About the Regal Palms Resort

Location 350 Fenton Street, Rotorua, 3010

Property Features

Regal Palms Resort offers its guests an outdoor pool, a kid's pool, an outdoor tennis court, and a sauna. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. WiFi is free in public spaces. A fitness centre, spa services, and tour or ticket assistance are also featured at the family-friendly Regal Palms Resort. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. This 5-star Rotorua motel is smoke free.

  • 44 guestrooms or units
  • Built in 2001
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.9 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Regal Palms Resort offers 44 forms of air-conditioned accommodation with DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe and a hairdryer. This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Minibar
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9 PM.
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours. Contact information can be found in the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9 PM.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25 per night.
  • Cribs (infant beds) are available for NZD 10 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 12 and NZD 22 per person (approximately)
  • Crib (infant bed) fee: NZD 10 per stay
  • Rollaway bed fee: NZD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regal Palms 5 Star City
  • Regal Palms 5 Star City Resort
  • Regal Palms 5 Star City Resort Rotorua
  • Regal Palms 5 Star City Rotorua
  • Regal Palms 5 Star City Hotel Rotorua
  • Regal Palms Resort Rotorua
  • Regal Palms Rotorua

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.