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Hotel 309

Property class: 2

Photo gallery for Hotel 309

An outdoor patio with a ping pong table, seating, and small trees.
A reception area with a person seated behind a counter, a wall-mounted bookcase, and a framed cityscape painting.
A compact hotel room with a kitchenette, a sofa, a bed, and a patterned rug.
A hotel room with a brick wall, a bed with white bedding, a desk with a lamp, and a framed picture on the wall.
A building with a large number '309' displayed prominently at the ground level.

Reviews

6.0 out of 10

Popular amenities

  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View map
309 W 14th St, New York, NY, 10014
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, Bleecker Street
    ‪5 min walk‬
  • Place, The High Line Park
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

A hotel room with a brick wall, a bed with white bedding, a patterned throw, a nightstand with a lamp, and a framed picture above the bed.

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

A hotel room with a brick wall, a large bed with white bedding, two bedside tables with lamps, a chair, and a desk.

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

New York

At Hotel 309 you'll be within just a 15-minute stroll of popular places like New York University and 5th Avenue. Highlights at this hotel include in-room kitchenettes. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include tour/ticket assistance, luggage storage and a front desk safe. .Attractions within a 15-minute walk of this Manhattan hotel include The High Line Park and Washington Square Park.

What's nearby

  • Chelsea Market - 2 min walk - 0.2 km
  • Bleecker Street - 5 min walk - 0.4 km
  • The High Line Park - 6 min walk - 0.6 km
  • New York University - 11 min walk - 0.9 km
  • 5th Avenue - 11 min walk - 1.0 km

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy International Airport (JFK) - 57 min drive

Restaurants

  • ‪Grace's - ‬1 min walk
  • ‪Sappeisan - ‬2 min walk
  • ‪Ramen Ishida Chelsea - ‬2 min walk
  • ‪Jack's Wife Freda - ‬3 min walk
  • ‪Xi'an Famous Foods - ‬2 min walk

About this property

Hotel 309

As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a front desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • No smoking on site
Hotel 309 offers 28 accommodations with a safe and coffee/tea makers. Kitchenettes offer fridges and microwaves.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel 309?

Hotel 309 offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel 309?

The closest beach to Hotel 309 is Coney Island Beach (18.8 km).

Is there a free airport shuttle available at Hotel 309?

No, Hotel 309 does not offer an airport shuttle service.

What time are check-in & check-out at Hotel 309?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel 309?

No, pets are not allowed.

Hotel 309 Reviews

Reviews

6.0
Rating 10 - Excellent. 176 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 193 out of 1003 reviews
Rating 4 - Poor. 180 out of 1003 reviews
Rating 2 - Terrible. 216 out of 1003 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy, room was clean, love having a kitchenette. Great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location, convenient and affordable stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel cat made the whole stay worth it, it was a nice room, good for two people and well kept and very close to everything! but the cat was what really made us want to come back they were a wonderful host!
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but that’s it. The location of this hotel is absolutely exceptional, but unfortunately, everything else was really disappointing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location next to the subway station. Room was clean and comfortable. Air conditioners a bit dated, but they got the job done. Patio area is a nice place to hang out.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Great staff, clean room!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
it was unique beds were comfy, cute kitty in the halls
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cat is cool....
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Amenities
No elevator and shared bathrooms. In my opinion it’s worth $75 a night not $100+.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Amenities
A place to sleep
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a no frills hotel. The location is right by the subway line, Chelsea Market and other food places. The room was small and the futon was somewhat broken but for the price and location you can’t beat it. If you need an elevator you won’t be able to stay.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shared bathroom
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Outdated room but very clean. Nice staff and right next to subway station. One block from Chelsea Market....wonderful location. Not as attractive as chain hotel but comfortable and clean...perfect for sleeping and getting ready for a day of siteseeing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ,good location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff who were super friendly. Amazing manager who responded to all our needs from storing our bags on the last day to helping with tax exempt status. Rooms with private bathrooms were all great. Great location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

We had a great stay. Location is perfect. Room is good size for us too. Owner is very friendly, so is the cat.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was mostly clean, but don't expect the same level of cleanliness as a corporate hotel. The staff was really nice and sweet. My room had a private bathroom, so it was really convenient. There is no elevator, so I had to take the stairs to the fifth floor every time.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Super nice place to stay, I enjoyed my trip thanks you
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, staff is hardly there or sleeping on the job
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Overall was good but so much contraction noise from the hotel
Stayed 2 nights in Feb 2026