Park Lane New York

5.0 star property
Luxury hotel with 2 restaurants and 24-hour fitness centre

Photo gallery for Park Lane New York

Rooftop bar
View from room
Property entrance
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Ballroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
The current price is NZ$763
includes taxes & fees
1 June - 2 June

Explore the area

Map
36 Central Park S, New York, NY, 10019
  • Broadway
    ‪11 min walk‬
  • Rockefeller Center
    ‪13 min walk‬
  • Times Square
    ‪15 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪58 min drive‬

Room options

Panoramic Room, 1 King Bed, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Portable fan
  • City view
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Park Lane)

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
  • Park view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 4
  • 1 King Bed

Panoramic Room, 2 Queen Beds, Park View

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Panoramic)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

Highlights

Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
Designer toiletries
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Park View

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Portable fan
Blackout curtains
Eco-friendly toiletries
  • Park view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at Park Lane New York. Within a 5-minute stroll you'll find Central Park and Broadway within a 15-minute walk. Highlights at this eco-friendly hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The café, Rose Lane Grab & Go, serves American cuisine and is open for breakfast. Darling is the hotel's own rooftop bar. 1500 square feet (139 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 5-property class Manhattan hotel include Rockefeller Center and Times Square.

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Broadway - 11 min walk - 0.9 km
  • Rockefeller Center - 13 min walk - 1.2 km
  • Times Square - 15 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 2.2 km

Getting around

  • 5 Av.-59 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 20 min walk
  • John F. Kennedy International Airport (JFK) - 58 min drive

Restaurants

  • ‪Quality Italian - ‬3 min walk
  • ‪The Oak Room at The Plaza Hotel - ‬1 min walk
  • ‪The Palm Court - ‬1 min walk
  • ‪1 Hotel Central Park - ‬2 min walk
  • ‪Jams - ‬2 min walk

About this property

Park Lane New York

Luxury hotel with 2 restaurants and 24-hour fitness centre
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee. A complete renovation of Park Lane New York was completed in October 2021.

This 5-star New York hotel is smoke free.

  • 610 guestrooms or units
  • 46 levels
  • 2 dining venues
  • 1500 sq ft of conference space
  • 139 sq. m of conference space
  • Built in 1971
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Park Lane New York offers 610 accommodations with a safe and complimentary newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 67 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Calvert's
  • Darling
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 75 for adults and from USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Frequently asked questions

What is the cancellation policy at Park Lane New York?

Park Lane New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Park Lane New York?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at Park Lane New York on 1 Jun 2025 start from NZ$667.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Park Lane New York?

Yep, Park Lane New York has valet parking for USD 67.00 per day.

Does Park Lane New York serve breakfast?

Yep, buffet breakfast is served daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Park Lane New York?

No, Park Lane New York does not offer an airport shuttle service.

Is there a bar or restaurant at Park Lane New York?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Park Lane New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Park Lane New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 896 out of 1485 reviews
Rating 8 - Good. 279 out of 1485 reviews
Rating 6 - Okay. 151 out of 1485 reviews
Rating 4 - Poor. 76 out of 1485 reviews
Rating 2 - Terrible. 83 out of 1485 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Asked room service for two champagne flutes and a bucket of ice and was met with an extremely rude response; I understand it is Valentine's Day and we accepted the 45 minute wait, but those items never even came. The elevator situation was horrendous - 6 elevator banks and only 3 worked.
Stayed 1 night in Feb 2025

8/10 Good

Alfonso Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no plus of Expedia vip member
Stayed 4 nights in Feb 2025

10/10 Excellent

Kerrianna, Knoxville

Liked: Cleanliness, property conditions & facilities
Beautiful hotel! Excellent staff at the restraints
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ready to come back....

Great location, great hospitality and food! I visit New York 5-6 times a year for business, while this was my first stay it won't be my last!
Stayed 3 nights in Feb 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristina

Stayed 1 night in Feb 2025

10/10 Excellent

Daren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tiger

Stayed 8 nights in Jan 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in NYC

This one of our favorite hotels in NYC. My only issue is they do not have enough staff working the phones for reservations.
Stayed 1 night in Feb 2025

10/10 Excellent

Joann, Hampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went upstairs to the Darling Happy Hour and was not given a table top available for two because “it was going to be used with a reservation in 15 minutes” that did not occur and I felt being alone was not being respected - I did not get the discount on my breakfast meal that was supposed to be given as VIP access
Stayed 2 nights in Feb 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service
My reservation was for three rooms for ourselves and our daughters and for a higher level hotel, there was no coffee maker in the rooms. That is a minor compared to the shower floor in the bathroom. The floor was very slippery and had no mat to prevent falls. The design of the shower enclosure was very strange with the almost unreachable hole in the glass to turn the shower on and off and the half glass which caused water to spray out onto the floor. In one of the rooms we had, when the water in the bathtub was turned on, it came out of the faucet brown, as if the water had not been used in months. This particular room had two queen beds, priced at $400.00 per day, so you would expect clean water.
Stayed 4 nights in Jan 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Ana Fernanda

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2025

10/10 Excellent

Cindy, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

CARLOS, New York

Stayed 9 nights in Jan 2025

2/10 Terrible

Hamad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not convenient

This hotel has a great reputation although I have not faced that kind of hospitality. The A/C was very noisy not convenient, not even cooling woke me up couple of times at night. The furniture was used a lot and a bit damaged and I wonder why the amount i paid was for what!? I tried to explain the situation with the front desk manager, he was tight enough with the rules and the restrictions, and when it came to my complain he was only sorry about it and wished me a great day!! Is that how you please your guests?
Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Federico

Stayed 1 night in Jan 2025

10/10 Excellent

Emilio

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2025

6/10 Okay

Eleonora

Stayed 2 nights in Jan 2025