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Hotel Gala

3.0 star property
Hotel with free breakfast, steps from Zócalo de Puebla

Photo gallery for Hotel Gala

Free daily continental breakfast
Handrails in hallways
Reception
Premium bedding, in-room safe, desk, free WiFi
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Laundry
  • Room service
  • Parking included
  • 24/7 front desk
The current price is NZ$83
includes taxes & fees
10 Nov - 11 Nov

Explore the area

View map
Avenida 3, Pte., No 150, Historic Center, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Cathedral
    ‪5 min walk‬
  • Place, Puebla Convention Center
    ‪13 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(25 reviews)

Highlights

LED TV
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
Cable channels
Desk
In-room safe
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Cable channels
LED TV
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

LED TV
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
Cable channels
Desk
In-room safe
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Cable channels
LED TV
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

LED TV
Premium bedding
Ceiling fan
Hairdryer
Private bathroom
Cable channels
Desk
In-room safe
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Cable channels
LED TV
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Puebla

Hotel Gala places you steps from Zócalo de Puebla and within a 10-minute stroll of Puebla Cathedral. Highlights at this hotel include free continental breakfast, a restaurant and free valet parking. .At the hotel's own lounge bar, you can stop for a drink. A meeting room and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 3-property class Puebla Historic Center hotel include Angelopolis Commercial Center and Cuauhtemoc Stadium.

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 5 min walk - 0.5 km
  • Puebla Convention Center - 13 min walk - 1.2 km
  • Centro Expositor - 13 min drive - 3.4 km
  • Angelopolis Commercial Center - 14 min drive - 4.9 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 7 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 44 min drive

Restaurants

  • ‪Tortas Meche - ‬4 min walk
  • ‪Attico 303 - ‬2 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪Fonda Margarita VIP - ‬2 min walk
  • ‪Tacos Tony - ‬1 min walk

About this property

Hotel Gala

Hotel with free breakfast, steps from Zócalo de Puebla
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Gala. Self parking and valet parking are free.

This 3-star Puebla hotel is smoke free.

  • 31 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Gala offers 31 accommodations with a safe and a hairdryer. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 100 metres
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Gala

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL GALA Puebla
GALA Puebla
HOTEL GALA Hotel
HOTEL GALA Puebla
HOTEL GALA Hotel Puebla

Frequently asked questions

Is parking available at Hotel Gala?

Yep, Hotel Gala has a free self car park and free valet parking.

How much does it cost to stay at Hotel Gala?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Gala on 10 Nov 2025 start from NZ$82.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Gala a romantic place to stay?

Romance packages and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Gala.

Does Hotel Gala serve breakfast?

Yep, free continental brekkie is offered daily between 8:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Gala?

No, Hotel Gala does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Gala?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Gala?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Gala?

No, pets and service animals are not allowed.

Hotel Gala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 256 out of 586 reviews
Rating 8 - Good. 175 out of 586 reviews
Rating 6 - Okay. 81 out of 586 reviews
Rating 4 - Poor. 43 out of 586 reviews
Rating 2 - Terrible. 31 out of 586 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Fekadu, Portland

Disliked: Staff & service, property conditions & facilities
I was disappointed to find that the room was advertised as having air conditioning, but there was none. Additionally, the shower experience was not satisfactory, as there was barely any hot water available
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Francisca Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ramon & Gabby

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lorena, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone (Manager, Receptionists, Concierge, cleaning service) and the hotel were very clean and pretty.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

6/10 Okay

Cristina

Travelled with partner
Disliked: Staff & service
Disappointed with Breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

JING HONG

Travelled with group
Disliked: Amenities, property conditions & facilities
The sound insulation of the room is very poor. I could hear the snoring from the neighboring room, and at 4 a.m., people were laughing and talking loudly, but no one managed the situation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yecida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Nov 2024

10/10 Excellent

MARIANELA

Stayed 2 nights in Jun 2024

6/10 Okay

Isaul

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
La habitación no estaba lista a la hora del check-in. Aunque nos permitieron dejar nuestras cosas, tuvimos que esperar unos 15 minutos más y, lamentablemente, dos horas después aún no estaba disponible. La habitación carecía de aire acondicionado, solo tenía un ventilador, y aunque no era temporada de calor, se sentía bastante caliente. Los muros son muy delgados; se escuchaba todo lo que sucedía en la habitación contigua, donde había una familia con un niño muy ruidoso. Además, cada vez que usaban el WC o el lavabo, el sonido del agua era bastante molesto. La cama era dura y la distribución de los muebles poco funcional, lo que hacía el espacio incómodo. Por otro lado, nuestra habitación solo tenía una ventana hacia el interior del hotel, lo que afectaba la privacidad. El servicio de valet parking fue extremadamente lento, ya que solo tienen un encargado y el estacionamiento está alejado. Para colmo, presenciamos un incidente anterior en el que un coche había sido golpeado, y el hotel no quería asumir responsabilidad. Era un domingo a mediodía, y no me gustaría estar en la situación de esos huéspedes. En resumen, no recomendaría este hotel y no volveré a hospedarme aquí.
Stayed 1 night in Aug 2024

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
The hotel was in very central location. It is a very old construction tough. The people who worked there are very friendly.
Stayed 2 nights in Sep 2024

6/10 Okay

Melissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The building itself was quite nice with a nice rooftop. The bedrooms were a little outdated and could have been cleaner. The breakfast also wasn’t great-just fruit and a coffee. The area was perfect for Puebla and in a great location for walking the city. It was very reasonably priced for the off season.
Stayed 2 nights in Sep 2024

6/10 Okay

DENNIS

Travelled with family
Liked: Cleanliness, staff & service
Too noisy! Las cobijas y toallas, rotas y viejas. No tienen AC. Y el ventilador estaba malo!
Stayed 3 nights in Jul 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is super nice
Stayed 1 night in Jul 2024

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, excellent staff and location but something must be done about ventilation. My room felt like a sauna.

10/10 Excellent

Viroun

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to grate catedral
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solamente me gustaria que tuvieran aire acondicionado.
Stayed 3 nights in Jun 2024

2/10 Terrible

MARIA D

Disliked: Staff & service
Stayed 5 nights in May 2024

8/10 Good

Azucena, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were satisfied!
Stayed 2 nights in May 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel. Staff was great. Cleaning was ok. Floors felt dirty. Comforter was stained. Breakfast was ok.
Stayed 1 night in Apr 2024

6/10 Okay

Geeta, NORTH POTOMAC

Travelled with group
The staff were helpful and the property had old world charm. Good value for money. Needed to be less dusty on the floors. A fan is needed for every room. Water would be helpful on each floor. Better toiletries in the shower.
Stayed 2 nights in Mar 2024

4/10 Poor

Darlene

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel lacks breakfast since it only serves a few slices of fruit, a piece of bread and a coffee. If you work remotely, DO NOT stay here as the hotel is EXTREMELY SLOW. I had to use a lot of my data to provide a hotspot to my laptop. The only thing that is good is the location as it is a minute away from the main square.