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Hotel Sofia

2.5 star property

Photo gallery for Hotel Sofia

Free daily continental breakfast
Room, 1 King Bed
Lobby lounge
Front of property – evening/night
Interior detail

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
The current price is NZ$68
includes taxes & fees
2 June - 3 June

Explore the area

View map
3 Poniente no 319, Col Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪5 min walk‬
  • Place, Puebla Cathedral
    ‪7 min walk‬
  • Place, Puebla Convention Center
    ‪15 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Puebla

Hotel Sofia places you steps from Bello Museum and within a short 5-minute stroll of Zócalo de Puebla. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free parking nearby. .Attractions within a 10-minute drive of this Puebla Historic Center hotel include Angelopolis Commercial Center and Cuauhtemoc Stadium.

What's nearby

  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Puebla Cathedral - 7 min walk - 0.6 km
  • Rosario Chapel - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 10 min walk - 0.9 km
  • Puebla Convention Center - 15 min walk - 1.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 19 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪Tacos Tony - ‬2 min walk
  • ‪Antojitos Tomy - ‬3 min walk
  • ‪Fonda de Santa Clara - ‬1 min walk
  • ‪El Gato De Oro - ‬3 min walk
  • ‪El Corona - ‬2 min walk

About this property

Hotel Sofia

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Sofia. Self parking is free.

This Puebla hotel is smoke free.

  • 45 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Sofia offers 45 accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Lunch and dinner served
Hotel Del Portal, Puebla
Puebla Historic Center
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
4.1 out of 5, Very good, 1,004 reviews
The price is NZ$144
includes taxes & fees
14 June - 15 June
Hotel Del Portal, Puebla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sofia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla

Frequently asked questions

What is the cancellation policy at Hotel Sofia?

Hotel Sofia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Sofia?

As of 1 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Sofia on 2 Jun 2026 start from NZ$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Sofia?

Yep, Hotel Sofia has a free self car park.

Does Hotel Sofia serve breakfast?

You bet, complimentary continental breakfast is offered daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Sofia?

No, Hotel Sofia does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sofia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Sofia?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Sofia?

No, pets and service animals are not allowed.

Hotel Sofia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 602 reviews
Rating 8 - Good. 174 out of 602 reviews
Rating 6 - Okay. 77 out of 602 reviews
Rating 4 - Poor. 33 out of 602 reviews
Rating 2 - Terrible. 31 out of 602 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and clean rooms
Stayed 3 nights in Feb 2026

10/10 Excellent

judy

Liked: Cleanliness, staff & service
I have travelled a lot and I have owned my own bed and breakfast. The friendliness of the check in staff was truly outstanding.
Stayed 1 night in Jan 2026

8/10 Good

VICTOR

Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous
Stayed 3 nights in Jan 2026

8/10 Good

Maria E

Liked: Cleanliness
Yes, it was nice and clean.
Stayed 2 nights in Nov 2025

6/10 Okay

Chanel

Travelled with partner
Liked: Amenities, property conditions & facilities
En primera la recepcionista tiene de cierta manera un modo desagradable, si te atiende a las dudas solo que parece que estuviera molesta todo el tiempo. Segunda, la habitación que nos dieron es de la primera planta y es totalmente cerrada, sin alguna ventana y hace un calor horroroso, solo te salva su ventilador pero al menos que agreguen una ventana hacia el lobby porque no fue nada de descanso. Agua caliente al instante afortunadamente, es zona centro y es muy linda, fuera de eso solo me gustó por esa razón, pero por la habitación no me gustó la experiencia, 5/10 solo por ese detalle
Stayed 1 night in Oct 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy limpio y su personal muy amable
Stayed 2 nights in Oct 2025

10/10 Excellent

Carmen amparo, Kissimmee

Stayed 1 night in Oct 2025

10/10 Excellent

ARNALDO, SAN ANTONIO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Professional and courteous staff. The hotel needs an update but is comfortable and clean. Very safe and convenient to downtown area.
Stayed 3 nights in Oct 2025

8/10 Good

Evelyn

Stayed 1 night in Aug 2025

6/10 Okay

David

Sunday Aug 24th: I went back to the hotel at 1am. The door was locked. There was an employee knocking on the door. He said his coworker was inside but was sleeping. It was very frustrating. Eventually the sleepy employee (He said his name was Gabriel) opened the door and went back to sleep on the sofa in the little lobby area. I wasn't going to write this but since I received this email....Everything else is reasonable considering the price.
Stayed 1 night in Aug 2025

2/10 Terrible

Francisco

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Although it has a great location it has been one of the worst experiences ever seen at a hotel. It was extremely hot with no air conditioning and on top of that the beds were extremely hard and very uncomfortable to sleep on. The breakfast was only a piece of bread and coffee. I really expected more based on what they offered me on the pictures at first.
Stayed 3 nights in Jun 2025

6/10 Okay

Cristina

Stayed 1 night in May 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy buena atención lugar muy limpio
Stayed 3 nights in May 2025

10/10 Excellent

Gerson

Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantado con la habitación que nos tocó. El servicio muy excelente. Gente del servicio muy amable y atenta. Recomendadisimo!!
Stayed 2 nights in Apr 2025

6/10 Okay

marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
Stayed 1 night in Mar 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
Stayed 1 night in Mar 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities

So so

A bed two end tables and a closet dresser in room. There was a safe in the room with no instructions. Parking was 3 blocks away. Room was quite warm for me to sleep and fan did not help.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abraham

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a three day stay on the second day, my friend got bitten by bed bugs. call Expedia for help never could get in touch, the hotel moved me to a room with one bed instead of two , that I had booked from the beginning , so I was forced to sleep with my companion in a very small bed
Stayed 3 nights in Nov 2024

2/10 Terrible

Fermin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos pusieron en la habitación que está a un lado de la recepción, y literal ni siquiera se puede descansar
Stayed 1 night in Nov 2024

4/10 Poor

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s an open concept hotel. You can look down the balcony to the reception area. My family and I didn’t sleep at all. The noise from the reception echoes to the rooms and the doors are glass. Not soundproof. It was a sleepless night.
Stayed 1 night in Nov 2024

10/10 Excellent

steven, waterloo

Stayed 3 nights in Oct 2024

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness, property conditions & facilities
the lady in the front desk was rude and not friendly or even helpful.
Stayed 1 night in Nov 2024

8/10 Good

Bryan Ulises

Stayed 3 nights in Oct 2024