4.3 out of 5

"The staff was friendly and helpful. The only suggestion is to have disable parking. " More

By a verified traveller on Sat 14 Apr 2018

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Hotel Description

A luxury stay in Sydney awaits you at Novotel Sydney Darling Square (formerly Novotel Rockford Darling Harbour). You'll be 2.8 km (1.7 mi) from University of Sydney and 2.8 km (1.8 mi) from Sydney Opera House. Highlights at this family-friendly hotel include 2 restaurants, an indoor swimming pool, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 230 rooms, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Pillow menus and free toiletries are nice touches to enhance your stay. Free newspapers, safes, and hairdryers are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness centre, and has a 24-hour front desk. Added amenities include a conference centre and a coffee shop/café. Each morning breakfast is available between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Sydney hotel, you'll be 2.5 km (1.5 mi) from Circular Quay and 3 km (1.9 mi) from Sydney Harbour Bridge.

Novotel Sydney Darling Square ratings based on 3,005 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5
The staff was friendly and helpful. The only suggestion is to have disable parking.

Posted by on 14 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

5 out of 5
Great location, clean and spacious rooms. Staff very helpful and friendly.

Posted by , from Sydney on 12 Apr 2018

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Comment from Hotel Management

14 Apr 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

5 out of 5
Great time close to what we needed impressed with tenovations overall great

Posted by on 9 Apr 2018

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Comment from Hotel Management

9 Apr 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

5 out of 5
Accommodation was comfortable and clean. Staff were very friendly and helpful. Thank you for a great stay!

Posted by , from Canberra on 8 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

5 out of 5
Excellent accomodation and location Rooms are spotless and the most comfortable I've experienced in years at a hotel. The bed was fabulous! The staff should be proud-helpful always, polite and very friendly. A credit to the hotel I'd recommend it to anyone, without a doubt.

Posted by , from Wollongng NSW on 2 Apr 2018

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Comment from Hotel Management

3 Apr 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

4 out of 5

Close to Darling Harbour

Pros: Proximaty to Darling Harbour
Nice clean and reasonably inexpensive accommodation ideally placed. Only issue was getting car to hotel even using tom tom. Recommend this place.

Posted by on 19 Mar 2018

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Comment from Hotel Management

19 Mar 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

4 out of 5
Very comfortable and nice hotel. However, I booked for a room with a view, but was not given one.

Posted by on 17 Mar 2018

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Comment from Hotel Management

18 Mar 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

5 out of 5

Great hotel close to International Convention Cent

Pros: The friendliness of the staff and the closeness to Sydney's centre
Cons: The price for parking could be advertised along with the room prices. This would help greatly when budgeting.
Location: Super close to the International Convention Center, Central station and Paddy's markets etc
I travel with an Assistance Dog and the staff at this hotel made my dog and I feel very welcome. They made sure we had everything we needed for a great stay.

Posted by on 17 Mar 2018

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Comment from Hotel Management

18 Mar 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

5 out of 5

Great hotel in handy location!

Early check-in not a problem, very helpful staff and the room was very clean and comfortable. Will definitely stay here again!

Posted by , from Canberra on 16 Mar 2018

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Comment from Hotel Management

18 Mar 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

4 out of 5

Jose Feliciano

We stayed just one night to go to a show st the State Theatre. Room was small but ok, the bed & bedding.... divine! Like sleeping on a cloud. Would definitely stay again

Posted by , from Sydney, Australia on 10 Mar 2018

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Comment from Hotel Management

10 Mar 2018 by Fready

Dear Guest Thank you for your kind words and loyalty. Looking forward to welcoming you back to the hotel again and we would be more than happy to personally assist with that the next time you stay. Kind Regards Hotel Management

About the Novotel Sydney Darling Square (formerly Novotel Rockford Darling Harbour)

Location 17 Little Pier Street, Sydney, NSW 2000

Property Features

Novotel Sydney Darling Square (formerly Novotel Rockford Darling Harbour) offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4144 square feet (385 square metres) and includes conference centres. The luxury Novotel Sydney Darling Square (formerly Novotel Rockford Darling Harbour) also features tour or ticket assistance, a garden, and complimentary newspapers in the lobby. A round-trip airport shuttle (available during limited hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Sydney hotel is smoke free.

  • 1 building
  • 230 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 5 conference rooms
  • 4144 sq ft of conference space
  • 385 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17 km / 10.6 mi)
  • Train station: Sydney Central Station (2.1 km / 1.3 mi)
  • Metro station: Paddy's Markets Light Rail Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney Darling Square (formerly Novotel Rockford Darling Harbour) offers 230 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. 37-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Sydney's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in November 2017.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 10:30 AM.

Pumphouse – On-site restaurant. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre. Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available during limited hours. Contact the property in advance for details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Guests must contact this hotel in advance to reserve a crib onsite parking. Contact the office using the information on the reservation confirmation received after booking.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD100

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: AUD30 per person (approximately)
  • Airport shuttle fee: AUD22.50 per person (one-way)
  • Self-parking fee: AUD46 per night (in/out privileges)
  • Rollaway bed fee: AUD60.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Sydney Rockford Darling Harbour Hotel
  • Novotel Rockford Hotel
  • Novotel Sydney Rockford Darling Harbour
  • Novotel Rockford
  • Novotel Rockford Darling Harbour Hotel Sydney

You should know

  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.