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The Sebel Quay West Suites Sydney

5-star property
98 Gloucester Street, The Rocks, NSW 0508 053 286
Choose Dates
4.7 out of 5
Exceptional!
See all 867 Wotif Reviews

"Spacious apartment. Lots of windows which I could open. Everything was there. Felt at home. Great bed. Plenty of mirrors. " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

A luxury stay in the heart of The Rocks awaits you at The Sebel Quay West Suites Sydney. Within a short 5-minute stroll, you'll find Circular Quay and Museum of Contemporary Art. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy a TV with satellite channels, and each apartment features a washer/dryer, free WiFi, and a dining area. A kitchen comes with a refrigerator, a stovetop, and a dishwasher, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include bathrobes, slippers, and free toiletries. A sitting area, 24-hour room service, and a separate tub and shower are also available. Weekly housekeeping is available.

The bistro, The Quartier Bistro & Bar, serves French cuisine and is open for breakfast, lunch, and dinner. At the aparthotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center and sauna. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 5-star Sydney Central Business District aparthotel include The Rocks Markets and Sydney Observatory.

Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
NZ$252* Per night/room 29 May - 30 May

Deluxe Apartment, 2 Bedrooms, Harbour View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 1 Bedroom, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Harbour View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Harbour View

Bed Count 1 King Bed Maximum Occupancy 6 Max

The Sebel Quay West Suites Sydney ratings based on 867 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Sebel Quay West Suites Sydney

Everyone (367) Couples (147) Business (1) Family (345)
4 out of 5
Spacious apartment. Lots of windows which I could open. Everything was there. Felt at home. Great bed. Plenty of mirrors.

Posted by , from Perth on 24 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by James

Dear Di, Thank you for your review and choosing to stay with us at The Sebel Quay West Suites Sydney. The team and I are pleased you enjoyed your stay and hope to be able to welcome you back again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5
I liked the fact it was a large apartment, had a kitchen and utensils. the views were OK. the situation is convenient for work or pleasure. a nice place

Posted by , from canberra on 6 Feb. 2020

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Comment from Hotel Management

6 Feb. 2020 by James

Dear Angela, Thank you for your review and feedback following you stay with us. The team and I are pleased you enjoyed your stay and we hope to be able to welcome you back again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5
Close to the CBD, Light rail and the Ferry terminal. Most of them within a 5-minute walk.

Posted by on 18 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by James

Thank you for your review and feedback following your stay with us at The Sebel Quay West Suites Sydney. We are pleased our location was perfect for your needs and we look forward to welcoming you back again in the near future. Kind Regards, James Ferguson General Manager

4 out of 5
situation fantastic, but very poor information in relation to hotel information and amenities. pool and spa very unsafe, slippery and dangerous, nearly slipped on getting out of SPA pool because stairs entering and exiting are too steep and not enough safety rails to assist people to get out. pool needs clear definition off where steps are because on several occasions walked into them, and not just me but other people. The area around the pool was wet on the steps and very dangerous. Entering the swimming area was quite dangerous for little people with narrow tiled stairways that were wet from others using and leaving puddles everywhere. staff were great but these little items were disappointing and dangerous.

Posted by on 14 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by James

Thank you for your detailed review and feedback following your stay at The Sebel Quay West Suites Sydney. We appreciate your comments on our pool area and these have been passed on to our Building Management for their review and further follow up. We hope to see you return to us when next travelling to the area. Kind Regards, James Ferguson General Manager

5 out of 5

Posted by on 11 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by James

Thank you for your review and feedback following your stay at The Sebel Quay West Suites Sydney. We are pleased you enjoyed your stay with us and hope to see you return again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5
The Sebel Quay West Suites is a great place to stay. Located in the 'Rocks' area of Sydney within easy walking access to a variety of attractions and modes of transport. Quay West is a 5 star hotel with value deals. The suite we stayed in was beautiful and well appointed with a separate bedroom and king bed. The breakfast was a perfect way to start the day.

Posted by on 25 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by James

Thank you for your review and choosing to stay at The Sebel Quay West Suites Sydney. We appreciate your feedback and are thrilled you had a great stay. We hope to see you return to us again soon. Kind Regards, James Ferguson General Manager

5 out of 5

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by James

Thank you for your review and choosing to stay with us at he Sebel Quay West Suites Sydney for your recent visit to the area. The team and I hope to see you return again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5
Great views, clean and tidy. Spacious and the amenities were fantastic!

Posted by on 1 Dec. 2019

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Comment from Hotel Management

11 Dec. 2019 by James

Dear Quinn, Thank you for your email and feedback following your stay with us at The Sebel Quay West Suites Sydney. We appreciate your choice to stay with us and hope to see you return to us again in the very near future. Kind Regards, James Ferguson General Manager

5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by James

Thank you for your review and choosing to stay with us at The Sebel Quay West Suites Sydney for your recent visit to the area. The team and I are thrilled you enjoyed your stay and look forward to welcoming you back again soon. Kind Regards, James Ferguson General Manager

3 out of 5
I asked for a balcony as i am claustrophobic and was told that I booked the city view and comes with no balcony and if I wanted one I needed to pay an extra $80 per night ($320) for my stay on top of the $1400 I already spent. Very disappointing as I am a silver le club member also. Also They could not find my booking at first, then i was told no breakfast with booking. I argued yes there was. Then she corrected herself. Very slack. Carpets were worn out, threading out in areas - very old - not 5 Star. Breakfast disappointing - not a buffet. Would not stay here again. Look elsewhere - it is not what y would expect for 5 Star!

Posted by on 19 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by James

Dear Sue, Thank you for your review and feedback following you stay with us at The Sebel Quay West Suites Sydney. The room type you booked does not having a balcony and are pleased our team were able to come up and assist with opening the windows to assist. We apologise your overall stay was not to the standard we would have preferred for you and hope you will consider staying with us again in the future. Kind Regards, James Ferguson General Manager

About the The Sebel Quay West Suites Sydney

Location 98 Gloucester Street, The Rocks, NSW 2000

Property Features

The Sebel Quay West Suites Sydney offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Sebel Quay West Suites Sydney. Parking is available for a fee. This 5-star The Rocks aparthotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 24 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (17.4 km / 10.8 mi)
  • Train station: Sydney Circular Quay Station (1.3 km / 0.8 mi)
  • Metro station: Wynyard Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Sebel Quay West Suites Sydney offers 90 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. Satellite television is provided. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Oven
  • Stove
  • Dishwasher
  • Kitchenware
  • Separate shower and tub
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

The Quartier Bistro & Bar - This bistro specializes in French cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive lockbox information.

Guests will receive lockbox information.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Sebel Quay West Suites Sydney

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No lifts
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 37 for adults and AUD 18 for children (approximately)
  • Self parking fee: AUD 60 per night
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quay West Suites
  • Quay West Suites Sydney
  • Quay West Suites Sydney Aparthotel
  • Quay West Sydney
  • Quay West Sydney Suites
  • Suites Sydney
  • Suites Sydney Aparthotel
  • Sydney Quay West
  • Sydney Quay West Suites
  • Sydney Suites
  • Quay West Suites Sydney Aparthotel The Rocks
  • Quay West Suites Sydney The Rocks
  • Quay West Suites Sydney Hotel Sydney
  • Quay West Hotel Sydney
  • Quay West Suites Sydney The R
  • Quay West Suites Sydney
  • The Sebel Quay West Suites Sydney The Rocks
  • The Sebel Quay West Suites Sydney Aparthotel
  • The Sebel Quay West Suites Sydney Aparthotel The Rocks

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.