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4.7 out of 5

"We love coming here. The people are so friendly and they look after you. We think it’s the best " More

By a verified traveller on Sun 19 Jul 2020

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Hotel Description

At Baycrest Lodge you'll be within just a 5-minute stroll of Lake Taupo and within 30 minutes of Taupo Hot Springs. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchenettes and indoor private spa tubs.

You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a balcony or patio, and a coffee/tea maker. A kitchenette comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include premium bedding, a soaking tub, and free toiletries. Free newspapers, a hair dryer, and a phone are also available.

For a drink, you can stop by the aparthotel's own bar/lounge. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and 9:00 AM. There's also the convenience of free self parking.

Sights within a 10-minute drive of this 4-star Taupo aparthotel include Taupo Bungy and Wairakei International Golf Course.

Luxury Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$152* Per night/room 28 Oct. - 29 Oct.

Family Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room with Thermal Pool

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

King Studio with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Studio with Thermal Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Baycrest Lodge ratings based on 209 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Baycrest Lodge

Everyone (65) Couples (93) Family (48)
4 out of 5

Posted by on 18 Oct. 2020

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Comment from Hotel Management

19 Oct. 2020 by TeamBaycrest

Thank you for your feedback

5 out of 5

Posted by on 26 Jul. 2020

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Comment from Hotel Management

29 Jul. 2020 by TeamBaycrest

Thanks for staying with us and for your feedback!

5 out of 5

Posted by on 26 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by TeamBaycrest

Thanks for your feedback!

5 out of 5
We love coming here. The people are so friendly and they look after you. We think it’s the best

Posted by , from Auckland on 19 Jul. 2020

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Comment from Hotel Management

26 Jul. 2020 by TeamBaycrest

Thanks, Kelsey! We hope to see you again

4 out of 5
Very nice accomodation. Happy with our stay. Thanks

Posted by , from Dargaville on 15 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by TeamBaycrest

Hi Stephen Thank you for taking the time to provide your feedback - we hope to host you again in the future

5 out of 5
Amazing stay, friendly hosts. Will absolutly be going back

Posted by , from Taranaki on 9 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by TeamBaycrest

Hi Suz - We look forward to seeing you again!

5 out of 5

Posted by on 8 Jul. 2020

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Comment from Hotel Management

15 Jul. 2020 by TeamBaycrest

Thanks for your feedback!

4 out of 5
Good rooms, nice pool and thermal tubs. Very disappointed with the attitude from the owner after we raised a concern with one of the rooms. He said he didn’t appreciate the ‘frowning face’ and we shouldn’t be complaining because they receive 10/10 all the time. The issue we raised was finding a condom in the garden in the room. The owner said he couldn’t see how this was an issue as ‘it wasn’t even used’ They did move us to a new room however which we were grateful for

Posted by on 21 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by Team Baycrest

I confess I was surprised that you wanted to be relocated but we did so immediatedly without complaint and at some considerable effort and expense. I admit that I was confused that you said the room was great, but gave it a frownie face. The room always gets a 10/10 from guests. The single condom was at the rear of the large garden still its wrapper unused and unopened and we had to look quite hard to find it. I apologise if you thought my reaction was one of surprise that it required your relocation to another room.

5 out of 5
Had everything we (as a family of 3) needed. We loved the spa pool and the private spa bath. Also located nice and close to where you wanna be.

Posted by , from Auckland, New Zealand on 20 Jun. 2020

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Comment from Hotel Management

29 Jun. 2020 by TeamBaycrest

Thanks, Dominique - we appreciate your feedback!

5 out of 5
Awesome place to stay, friendly staff, great location.

Posted by , from Wanganui on 8 Jun. 2020

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Comment from Hotel Management

9 Jun. 2020 by TeamBaycrest

Thanks for choosing to stay with us!

About the Baycrest Lodge

Location 79 Mere Rd, Taupo, 3330

Property Features

Baycrest Lodge offers its guests hot springs and an outdoor pool. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Event space at this aparthotel measures 624 square feet (58 square meters) and includes conference space. A terrace, barbecue grills, and a garden are also featured at the eco-friendly Baycrest Lodge. Self parking is free. This 4-star Taupo aparthotel is smoke free.

  • 1 floor
  • 16 guestrooms or units
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Built in 1998
  • Bar or lounge
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Baycrest Lodge offers 16 air-conditioned accommodations with indoor private spa tubs and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Taupo aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private indoor hot tub
  • In-room kitchenette
  • Private balcony or patio
  • Deep soaking tub
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.

Room service is available.

Spa Services

  • Number of hot springs - 8

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:30 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 7:30 PM. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 7:30 PM.
Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Baycrest Lodge

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.

  • No lifts
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 10.00 and NZD 27 per person (approximately)
  • Credit card charges are subject to a surcharge of NZD 4.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baycrest Lodge
  • Baycrest Lodge Taupo
  • Baycrest Taupo
  • Flag Hotel Baycrest
  • Baycrest Lodge Taupo
  • Baycrest Lodge Aparthotel
  • Baycrest Lodge Aparthotel Taupo

You should know

  • Pool access available from 7:30 AM to 10:00 PM.
  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.