"rooms were clean and well kept, beds very comfortable. we required a disabled unit which was supplied although the disabled parking was not always ava ... " More

By a verified traveller on Tue 01 May 2018

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Hotel Description

At Three Palms Lodge you'll be 3.8 km (2.4 mi) from Rainbow's End and 1.7 km (1.1 mi) from Manukau Institute of Technology. Highlights at this motel include free in-room WiFi.

Flat-screen TVs, coffee/tea makers and ceiling fans are featured in all 18 rooms. In-room dining is easy with amenities like fridges and microwaves. Hairdryers and irons/ironing boards are also available.

This smoke-free motel has free WiFi in public areas and a lift. Each morning continental breakfast is served between 4:00 AM and 1:00 PM. There's also the convenience of free self parking.

Attractions within a 15-minute drive of this Papatoetoe motel include Queen Street Shopping District and Auckland Town Hall.

Deluxe Double Ensuite Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$93* Per night/room 18 Sep. - 19 Sep.

Twin Ensuite Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Ensuite Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Ensuite Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Three Palms Lodge ratings based on 28 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Three Palms Lodge

Everyone (23) Family (4)
4 out of 5
The easy access to and from the building. The friendliness of staff. The main disappointment was the dishes used on the first night were not replaced by clean ones to use on the second night. Had expected also that the bed would have been made.

Posted by on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by Suparna

Dear guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Also, I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

1 out of 5

Posted by on 7 Aug. 2019

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Comment from Hotel Management

15 Sep. 2019 by Three Palms Lodge

Thank you for your feedback

3 out of 5
Firstly they couldn't give me a room with a balcony apparently they said thats the only room they have available but later i saw the rooms were empty which i found very disappointing! Toilet seat was hanging 👎 Toilet roll holder broken! No face/hand towels.

Posted by on 1 Aug. 2019

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Comment from Hotel Management

15 Sep. 2019 by Three Palms Lodge

Thank you for your feedback

4 out of 5

Posted by on 25 Apr. 2019

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5 out of 5
Was very clean and tidy, Staff where lovely! Close to shops

Posted by on 7 Mar. 2019

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3 out of 5
Like: Bed was comfortable and had crisp clean sheets and towels. Close to the airport. Staff were lovely. Kitchen was very clean. Dislike: The pictures of the hotel were fresh and bright, but our room had an unpleasant smell. The carpet looked awful - dirty/stained, looked like it needed replacing. The walls needed repainting. We weren't given a bath mat or a face washer, just two towels and a hand towel. Was difficult to fill the kettle (had to fill it via a cup at the bathroom sink). Only 1 pillow each (pictures showed 2 pillows and a cushion per person). As there are no chairs in the room, we missed having the extra pillows to sit on the bed.

Posted by on 6 Mar. 2019

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4 out of 5
Easy to find, easy to access, noise from next door stopped at 10.30pm, parking was good, bathroom had no window but otherwise great.

Posted by on 8 Jan. 2019

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3 out of 5
Guy at vounter grumpy as. Didnt even get a hello. Room was algood.

Posted by on 12 Dec. 2018

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5 out of 5

Posted by on 7 Dec. 2018

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3 out of 5

Posted by on 28 Nov. 2018

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Property Features

Three Palms Lodge offers its guests a lift. Public spaces have free WiFi. Self parking is free. This Papatoetoe motel is smoke free.

  • 18 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Papatoetoe Station (1.9 km / 1.2 mi)
  • Parking: Free self parking

Room Amenities

Three Palms Lodge offers 18 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower. This Papatoetoe motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 4:00 AM to 1:00 PM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is 15

Special check-in instructions:

The front desk is open daily from 9:30 AM - 9 PM.

The front desk at this property is open daily from 9:30 AM - 9 PM.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 15 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Three Palms Lodge Papatoetoe
  • Three Palms Papatoetoe
  • Three Palms Lodge Motel
  • Three Palms Lodge Papatoetoe
  • Three Palms Lodge Motel Papatoetoe

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.co.nz/Auckland-Hotels-Three-Palms-Lodge.h18142101-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.