4.6 out of 5

"The bed was the most comfortable I've EVER slept in. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A romantic stay in the heart of Auckland awaits you at Cordis, Auckland by Langham Hospitality Group. Within just a 10-minute stroll, you'll find popular attractions like Queen Street Shopping District and Auckland Town Hall. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool.

All 411 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, MP3 docks and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Free newspapers, safes and hairdryers are also available.

A day of pampering at Chuan Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and spa tub. The restaurant, Eight, is open for breakfast, lunch and dinner. Enjoy the health club, spa tub, sauna and pool loungers. 21520 square feet (1999 square metres) of event facilities include conference rooms, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas and free use of bicycles. Each morning full breakfast is available. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 15-minute walk of this 5-star Newton hotel include University of Auckland and Auckland City Hospital.

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$162 per night

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cordis, Auckland by Langham Hospitality Group ratings based on 989 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cordis, Auckland by Langham Hospitality Group

Everyone (562) Couples (347) Business (12) Family (66)
4 out of 5

Posted by on 23 Jul. 2019

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5 out of 5
All staff were friendly and helpful the bed was so comfortable...the food selection in the restaurant was incredible.

Posted by on 23 Jul. 2019

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Comment from Hotel Management

24 Jul. 2019 by Yasu

Thank you for your comments. It's great to read that our staff are so friendly and helpful to our valued guests. We're glad you slept comfortably in our signature Dream Beds. We hope we can host you again. Kind regards, Yasu Yakota Assistant Front Office Manager

5 out of 5
We have stayed at the Cordis many times and are always happy with it. We were however very disappointed this time that the spa pool facilities werent available.

Posted by on 19 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Cherry

Thank you for your warm words. We're glad we could welcome you back for another memorable stay. Please accept our sincere apologies regarding the spa closure. This renovation is much needed and we apologise for the inconvenience that it had caused you. We expect the Chuan Spa and pool to be completed by the 24th of July and we hope we can welcome you back to enjoy the new facilities with us. Kind regards, Cherry Chia Spa Operations Supervisor

5 out of 5
Construction was happening but did not affect my stay.

Posted by on 8 Jul. 2019

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Comment from Hotel Management

10 Jul. 2019 by Deepshikha Pal

Thank you for taking the time to share your review. We're thrilled to hear the construction from our extension of the hotel was not a disruption to your stay. We have closed off some of the rooms to help ensure our guests are not disturbed. We hope you will join us in the future to experience the exciting changes at Cordis, Auckland. Kind regards, Deepshikha Pal, Quality Manager

5 out of 5

Posted by on 1 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Jane Go

We want to thank you for your feedback and for sharing it with us. We hope to see you again soon. Kind regards, Jane Go, Club Lounge Supervisor.

5 out of 5
Friendly staff. Great vibe , very clean. I loved the fact that I received lots of spring water every day, free of charge. Great place!

Posted by on 1 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Deepshikha

Thank you for your positive feedback and we are thrilled to hear you enjoyed the atmosphere of the hotel. It's great to know you also loved the spring water. We hope to have the pleasure of hosting you again. Kind regards, Deepshikha Pal Quality Manager

5 out of 5
Always enjoy my stays here. Always feel welcome. Great stay

Posted by on 30 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Mia

Thank you very much for your lovely feedback. We are glad that you had an amazing time at Cordis Auckland. Kind regards, Mia Visser, Front Office Manager

3 out of 5
No 8 restaurant lunch meal, disappointed, not as good as prev time. Meal Luke warm, basic, too many McDonalds type fry’s. Waited to be served at outside table surrounding main high tea area, no one came, even though staff members were stood together chatting. Previous visit we were immediately looked after by an efficient male waiter. Breakfast buffet next morning, bacon too greasy, all type eggs displayed were cold, again, standardhad dropped, disappointed. Possibly lids left off for too long, staff should better monitor this.

Posted by on 30 Jun. 2019

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Comment from Hotel Management

1 Jul. 2019 by Deepshikha

Thank you for sharing your recent experiences with us. We do apologise for your experience at our restaurant, which is far from the usual high standard of service we aim to deliver to our valued guests. We have passed your feedback onto our Food & Beverage Director, and he will be investigating these concerns. We hope we can welcome you back in the future to create a more memorable experience next time. Kind regards, Deepshikha Pal Quality Manager

5 out of 5
everything was spot on friendly helpful staff. The staff was very helpful. beautiful sorroundings . we enjoyed the shuttle into the city always spot on time and very courteous driver. Also thr option to leave bags there until our flight departed in the afternoon aswell as separate payments for each person staying was very handy.

Posted by on 30 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Deepshikha

Thank you for taking the time to share your appreciation with us. It's great to hear that our staff were so friendly and helpful. We are always striving to provide excellent service to our guests and peace of mind no matter the situation. We hope we can welcome you back next time you are in Auckland. Kind regards, Deepshikha Pal Quality Manager

4 out of 5
Everything was very good apart from one problem. That one detracting problem was that bed was quite uncomfortable due to the mattress protector was ill fitting.

Posted by on 30 Jun. 2019

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Comment from Hotel Management

8 Jul. 2019 by Riaan

Thank you for taking the time to offer a review. Our apologies about the mattress protector. We always encourage our guests to let us know of any issues during the stay, so we can do our best to resolve it for you. We hope we can provide you with a more comfortable stay next time. Kind regards, Riaan Raubenheimer-Schoeman Executive Housekeeper

About the Cordis, Auckland by Langham Hospitality Group

Location 83 Symonds Street, Box 2771, Auckland, 1010

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 17 June until 24 July:

  • Swimming pool
  • Hot tub

Property Features

There are 2 restaurants on site. Public spaces have free WiFi and wired Internet. Cordis, Auckland by Langham Hospitality Group offers its guests a full-service spa, an outdoor pool, and a health club. Event space at this hotel measures 21520 square feet (1999 square metres) and includes conference rooms. A hot tub, a sauna, and a rooftop terrace are also featured at the eco-friendly Cordis, Auckland by Langham Hospitality Group. The hotel can provide concierge services, limo/town car service, and wedding services. Parking is available for a fee. This 5-star Auckland hotel is smoke free.

  • 411 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 21520 sq ft of conference space
  • 1999 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (19.6 km / 12.2 mi)
  • Train station: Auckland Mt Eden Station (1.6 km / 1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Cordis, Auckland by Langham Hospitality Group offers 411 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Eight – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Lobby Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 90.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD $42.00 per person (approximately)
  • Valet parking fee: NZD $45.00 per day
  • Rollaway bed fee: NZD 90.0 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Langham
  • Langham Auckland
  • Langham Hotel Auckland
  • The Langham Auckland Hotel Auckland Central
  • The Langham Hotel Auckland
  • The Langham, Auckland New Zealand
  • Langham Auckland Hotel
  • The Langham Auckland Hotel Central
  • The Langham Auckland New Zealand
  • Cordis Auckland Hotel
  • Cordis Auckland Langham Hospitality Group Hotel
  • Cordis Auckland Langham Hospitality Group
  • Cordis Langham Hospitality Group
  • Cordis Auckland – by Langham Hospitality Group

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.