4.7 out of 5

"The bed was the most comfortable I've EVER slept in. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A romantic stay in the heart of Auckland awaits you at Cordis, Auckland by Langham Hospitality Group. Within just a 10-minute stroll, you'll find popular attractions like Queen Street Shopping District and Auckland Town Hall. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool.

All 411 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, MP3 docks and coffee/tea makers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Free newspapers, safes and hairdryers are also available.

A day of pampering at Chuan Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and spa tub. The restaurant, Eight, is open for breakfast, lunch and dinner. Enjoy the health club, spa tub, sauna and pool loungers. 21520 square feet (1999 square metres) of event facilities include conference rooms, and other business amenities include limo/town car service. Other amenities include free WiFi in public areas and free use of bicycles. Each morning full breakfast is available. There's also valet parking, along with the convenience of a free area shuttle.

Attractions within a 15-minute walk of this 5-star Newton hotel include Auckland City Hospital and The Civic.

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$148 per night

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cordis, Auckland by Langham Hospitality Group ratings based on 4,307 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cordis, Auckland by Langham Hospitality Group

Everyone (1631) Couples (2304) Business (12) Family (362)
3 out of 5
We were only there for one night and spent more time out of the hotel, but on entering the hotel it was clean, spacious and very appealing. The breakfast wasnt very organised, I had finished my coffee, although asking for extra hot, before other coffees had arrived, it was as though there were too many people turned up for breakfast and staff couldnt cope with the amount. The breakfast its self appeared to be in no order, it was though nothing was kept together, you had to walk around the small area trying to find items that you would have expected to be together, this was made quite difficult as people dont like to wait or que so appeared to be a "free for all"

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by Kyle

Thank you for letting us know about your stay and we're pleased to hear you found the hotel appealing. We are sorry to hear that our breakfast service was not as it should have been. The hotel can be busy at times and we will work at refining this moving forward. We generally have our buffet breakfast laid out at different stations, and we hope people can browse and enjoy whatever items catch their eye. We look forward to hosting you again in the future. Kind regards, Kyle Hasson, Food & Beverage Sales Executive

4 out of 5
A nice stay. Preferred it when it was Langham style but still the same reliable place to stay.

Posted by on 16 May 2019

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Comment from Hotel Management

20 May 2019 by Deepshikha Pal

Thank you very much for your feedback. We do appreciate your opinion. Thanks once again for stay at Cordis Auckland, and we hope to see you soon. Warm regards, Deepshikha Pal Quality Manager.

5 out of 5

Posted by on 15 May 2019

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Comment from Hotel Management

16 May 2019 by Mia Visser

Thank you very much for your lovely feedback. We are glad that you had a fantastic time at Cordis Auckland. Kind regards, Mia Visser, Front Office Manager

5 out of 5

Posted by on 13 May 2019

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Comment from Hotel Management

14 May 2019 by Deepshikha Pal

Thank you very much for your lovely feedback. We do appreciate your opinion. Kind regards, Deepshikha Pal Quality Manager.

5 out of 5
The staff were very friendly and nothing was a problem

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Deepshikha Pal

Thank you very much for your lovely feedback. We do appreciate your opinion. Kind regards, Deepshikha Pal Quality Manager.

4 out of 5
We liked the overall service and the free shuttle service. It was especially good coming back from the waterfront area.

Posted by on 9 May 2019

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Comment from Hotel Management

15 May 2019 by Mia Visser

Thank you for sharing your lovely feedback and hope to have the opportunity to provide another comfortable stay shortly. We are happy that you enjoyed the hotel and its strategic location in the heart of Auckland. We look forward to welcoming you back next time. Kind regards, Mia Visser, Front Office Manger

5 out of 5
Loved the people. Everyone was so welcoming and also happy to help. Loved the food. Everything we had was amazing and even down to the drinks 😊 and the service we were given. My husband and I were having a couples week getaway with an exam for me in the middle. When they found out they even asked the following day how it went. When i said I passed they congratulated me and even gifted me a beautiful candle of there’s with a note from them all. We will always only ever stay here in the future.

Posted by on 8 May 2019

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Comment from Hotel Management

15 May 2019 by Jane Go

Dear guest, Our staff is pleased with your lovely comment. It is delightful to read that you enjoyed excellent food in Club also as well, we are thrilled to hear that the service of our staff was so attentive and accommodating. Our mission is to provide the best service to our guests so that they enjoy an excellent experience. Thank you for your kind feedback, and we hope to have the privilege to welcome you back to the hotel. Kind regards, Jane Go, Club Lounge Supervisor

5 out of 5

Posted by on 5 May 2019

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Comment from Hotel Management

6 May 2019 by Mia Visser

Thank you very much for your lovely feedback. We are glad that you had an amazing time at Cordis Auckland. Kind regards, Mia Visser, Front Office

5 out of 5
Excellent all round service from arrival, vallet parking, breakfast to check out. Full service

Posted by on 4 May 2019

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Comment from Hotel Management

6 May 2019 by Juan Carlos Alcantara Orozco

We are so pleased to hear you found our staff helpful and enjoyed the use of all our fantastic facilities. All our facilities are designed for you to live the best stay. We are happy that you enjoyed the hotel and its strategic location in the heart of Auckland. We look forward to welcoming you back next time. Best regards, Juan Carlos Alcantara Orozco, Assistant Manager, Front Services

5 out of 5
We had a great stay - staff were lovely! The facilities were very much enjoyed, particularly the spa and ice experience.

Posted by on 2 May 2019

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Comment from Hotel Management

6 May 2019 by Victoria Stewart

We want to extend our gratitude for sharing your experience of staying at Cordis Auckland. It is delightful to read that you enjoyed our fantastic facilities during your visit. Thank you again for your kind feedback, and we hope to have the privilege to welcome you back to the hotel. Warm regards, Victoria Stewart, Director of Spa

About the Cordis, Auckland by Langham Hospitality Group

Location 83 Symonds Street, Box 2771, Auckland, 1010

Renovations + Closures

The following facilities are closed seasonally every year. They will be closed from 17 June until 24 July:

  • Swimming pool
  • Spa tub

Property Features

There are 2 restaurants on site. Public spaces have free WiFi and wired Internet. Cordis, Auckland by Langham Hospitality Group offers its guests a full-service spa, an outdoor pool, and a health club. Event space at this hotel measures 21520 square feet (1999 square metres) and includes conference rooms. A hot tub, a sauna, and a rooftop terrace are also featured at the eco-friendly Cordis, Auckland by Langham Hospitality Group. The hotel can provide concierge services, limo/town car service, and wedding services. Parking is available for a fee. This 5-star Auckland hotel is smoke free.

  • 411 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 21520 sq ft of conference space
  • 1999 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (19.6 km / 12.2 mi)
  • Train station: Auckland Mt Eden Station (1.6 km / 1 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Cordis, Auckland by Langham Hospitality Group offers 411 forms of air-conditioned accommodation with MP3 docking stations and minibars. Beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and designer toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

Eight – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Lobby Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 90.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD $42.00 per person (approximately)
  • Valet parking fee: NZD $45.00 per day
  • Rollaway bed fee: NZD 90.0 per night
  • On-site credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Langham Auckland Hotel
  • Langham Auckland
  • The Langham Auckland Hotel Central
  • The Langham Auckland New Zealand
  • Langham Hotel Auckland
  • The Langham Hotel Auckland
  • Cordis Auckland Langham Hospitality Group Hotel
  • Cordis Langham Hospitality Group Hotel
  • Cordis Auckland Langham Hospitality Group
  • Cordis Langham Hospitality Group
  • Cors Auckland ngham Hospitali

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®