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4.6 out of 5

"I didnt like the breakfast service it was slow and disorganised " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

A romantic stay in the heart of Auckland awaits you at Cordis, Auckland by Langham Hospitality Group. Within a 5-minute stroll you'll find Queen Street Shopping District and Auckland City Hospital within a 15-minute walk. Highlights at this hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 411 rooms feature LED TVs with satellite channels, and you can enjoy free WiFi, MP3 docks, and coffee/tea makers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium bedding and pillow menus invite a good night's rest. Free newspapers, free bottled water, and safes are also available.

A relaxing day at Chuan Spa can include hot stone massages, body wraps, and body scrubs along with reflexology and mani/pedis. The restaurant, Eight, is open for breakfast, lunch, and dinner. Enjoy the health club, spa tub, sauna, and pool loungers. 21520 square feet (1999 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Plus you'll find free WiFi in public areas, free use of bicycles, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 5-star Newton hotel include The Civic and Aotea Centre.

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$170* Per night/room 15 Mar. - 16 Mar.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cordis, Auckland by Langham Hospitality Group ratings based on 990 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Cordis, Auckland by Langham Hospitality Group

Everyone (574) Couples (318) Business (12) Family (82)
5 out of 5

Posted by on 23 Feb. 2020

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5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Deepshikha

Thank you for your rating. We're glad you had a great stay with us! We look forward to seeing you again soon. Kind regards, Deepshikha Pal Quality Manager

4 out of 5
I didnt like the breakfast service it was slow and disorganised

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Mervyn

Thank you for your feedback. It is a priority that we provide exceptional service and we apologise that this was not the case during your recently stay. We have passed your feedback onto the team and hope we can do better for you in the future. Kind regards, Mervyn Devaraj Eight Manager

5 out of 5
Loved everything about my stay. The pool and spa was so relaxing 😌

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Cherry

It's great to hear that you love your stay and that your experience at the Chuan Spa was relaxing. It is certainly a special place and we look forward to seeing you again soon. Kind regards, Cherry Chia Spa Manager

5 out of 5
I stay at this Hotel often. It is in a very handy location to the motorway, the City and Newmarket.

Posted by on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Mia

Thank you for your review. We are delighted to welcome back our valued guests and we are glad to hear that you love our central location. We look forward to seeing you again soon. Kind regards, Mia Visser Front Office Manager

2 out of 5
I had high hopes for a five star hotel however, my rooms air conditioning was broken and when I asked for a change of room they rolled in a portable air conditioner, opened the window, masking taped plastic to the gap and put the hose out the window. Once turned on it sounded like a freight train ! We ate in the bar and were entertained ( in a bad way) by the appalling behaviour of the barman towards the waitresses ( even they kept apologizing for him). I would expect a nightly turn down and refreshment of amenities however this didn't happen . We ran out of water and tissues on the first night and were down to the last square of toilet paper by the time we left. On check out I was told I had needed to request a turn down service? The high light was the excellent work the outside porters did with my car. My car was full with items and they told me if they parked it around the back there was a chance it would be broken into so they kept it out front for me,I was paying an extra $45 per night for safe parking?

Posted by on 18 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Deepshikha

Thank you for your comments and we would like to apologise for the issues you experienced during your stay with us. It’s genuinely important to us that every guest enjoys a pleasant and relaxing stay during their time with us. We would welcome the chance to discuss this with you and I will be in touch shortly. Kind regards, Deepshikha Pal Quality Manager

4 out of 5
Comfortable. Good room. Service very good. I am not prepared tonsay any more. Its none of your business

Posted by on 5 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Riaan

Thank you for your review. We are glad to hear that you had a comfortable stay with us and we provided good service. We hope we can welcome you back in the future. Kind regards, Riaan Raubenhiemer-Schoeman Executive Housekeeper

5 out of 5
Loved everything about this hotel; will stay here again ;king bed was fabulous

Posted by on 4 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Riaan

Thank you for your comments. It's great to hear that you had such a great stay with us and loved our Cordis DreamBeds. We cannot wait to welcome you back again soon. Kind regards, Riaan Raubenhiemer-Schoeman Executive Housekeeper

5 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Deepshikha

Thank you very much for your rating. We are delighted that you enjoyed your stay. We look forward to welcoming you back soon. Kind regards, Deepshikha Pal Quality Manager

5 out of 5
We like to stay here each time we visit Auckland. It never fails to please.

Posted by on 20 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Deepshikha

Thank you for your response. We are thrilled that we can continue to please our returning guests. We hope we can welcome you back soon. Kind regards, Deepshikha Pal Quality Manager

About the Cordis, Auckland by Langham Hospitality Group

Location 83 Symonds Street, Box 2771, Auckland, 1010

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 17 June to 24 July:

  • Swimming pool
  • Spa tub

Property Features

Cordis, Auckland by Langham Hospitality Group offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 21520 square feet (1999 square meters) and includes conference space. A spa tub, a sauna, and a rooftop terrace are also featured at the eco-friendly Cordis, Auckland by Langham Hospitality Group. Parking is available for a fee. This 5-star Auckland hotel is smoke free.

  • 411 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 21520 sq ft of conference space
  • 1999 sq m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (19.2 km / 11.9 mi)
  • Train station: Auckland Mt Eden Station (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Cordis, Auckland by Langham Hospitality Group offers 411 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Eight - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Lobby Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 90.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 35 for adults and NZD 35 for children (approximately)
  • Valet parking fee: NZD $45.00 per day
  • Rollaway bed fee: NZD 90.0 per night
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Langham
  • Langham Auckland
  • Langham Hotel Auckland
  • The Langham Auckland Hotel Auckland Central
  • The Langham Hotel Auckland
  • The Langham, Auckland New Zealand
  • Langham Auckland Hotel
  • The Langham Auckland Hotel Central
  • The Langham Auckland New Zealand
  • Cordis Auckland Hotel
  • Cordis Auckland Langham Hospitality Group Hotel
  • Cordis Auckland Langham Hospitality Group
  • Cordis Langham Hospitality Group
  • Cordis Auckland – by Langham Hospitality Group
  • Cordis, Auckland by Langham Hospitality Group Hotel
  • Cordis, Auckland by Langham Hospitality Group Auckland
  • Cordis, Auckland by Langham Hospitality Group Hotel Auckland

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Special Offer

Book a stay in an Executive room or suite and receive the following: Complimentary continental or hot breakfast selection; daily espresso, tea, coffee and ice cream; afternoon tea; pre-dinner drinks and canapes; butler service; garment pressing service; complimentary WiFi

Must book a stay in an Executive room or suite to receive benefits. Full details at check-in. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Auckland-Hotels-Cordis,-Auckland-by-Langham-Hospitality-Group.h8072-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.