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4.4 out of 5

"Air conditioning temp control didn’t work and room was very cold. Buffet dinner was okay but not great. " More

By a verified traveller on Mon 08 Aug 2022

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Hotel Description

A luxury stay in Auckland awaits you at Naumi Auckland Airport. You'll be 3.4 km (2.1 mi) from JKs Driving Range and 3.9 km (2.4 mi) from Butterfly Creek. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Paksa Restaurant, serves Asian cuisine and is open for breakfast, lunch, and dinner. Paksa Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free WiFi in public areas, a gym, and a conference center. Continental breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of extended parking.

Sights within a 20-minute drive of this 4.5-star Mangere hotel include Treasure Island Adventure Golf and Westfield Manukau City Shopping Centre.

Habitat Room 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$208* Per night/room 4 Sep. - 5 Sep.

Blush Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oasis Room 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Economy Queen Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Naumi Auckland Airport ratings based on 167 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Naumi Auckland Airport

Everyone (66) Couples (46) Family (49)
3 out of 5
Air conditioning temp control didn’t work and room was very cold. Buffet dinner was okay but not great.

Posted by on 8 Aug. 2022

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3 out of 5
no sky TV for the price you pay and dated rooms expensive.

Posted by on 7 Aug. 2022

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1 out of 5
- The rooms are not serviced - There is no courtesy vehicle from the airport & the taxis won’t take you as the distance is too short - The mattress is like a slab of concrete - The food is poor and there is no restaurant for dinner - Room service is not available - Drinks are expensive - Room charge is expensive especially when the hotel is so bad. Naumi is nothing more than an overpriced motel. To make matters worse they won’t/don’t reply to emails or messages. So clearly they couldn’t care less. This is the worst hotel we have stayed at anywhere in the world. SO SO BAD!! Do not stay here!!!

Posted by on 22 Jul. 2022

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4 out of 5
Easy and handy to the Airport, strange arrangements for the furniture in the bathroom, quite clumsy in design and practicality. I have no idea what the additional $50 bond was about and if it was at all necessary to ask for it?

Posted by on 21 Jul. 2022

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4 out of 5
Very modern/contemporary & quirky. A lot of space & outdoor lawn/pool, close to Airport

Posted by on 19 Jul. 2022

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5 out of 5
Best Airport Hotel I have ever stayed in

Posted by on 18 Jul. 2022

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4 out of 5
The staff were polite, services was good. The bed was comfortable, pressure of the shower was great. Bathroom essentials provided. The room was clean and had an oil heater to warm up the room. The hallways were cold and dark, Not much choices of food in the dining area, if you want something else you can use Uber Eats. The bar and gym was a plus and there was an outdoor pool tho we didn’t get to use it due to the weather it would be great for summer if not packed.

Posted by on 17 Jul. 2022

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3 out of 5
For the price of the rooms per night I was disappointed by the standard of the rooms/the entire hotel. No room service, no information in the rooms about services, time the restaurant opened etc. No free shuttle. Had to catch a bus with lots of other hotel guests from other places. Our rooms looked out over a shopping area and tatty old fence. The whole ambience of the place was a bit disappointing also. Apart from the entrance and bar/lounge area, the rest of the hotel was very 'industrial' and dark and smelt damp. We paid $219 per room and I would have expected more for this price.

Posted by on 15 Jul. 2022

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3 out of 5
The decor was really cool, well redecorated. Was nice and clean

Posted by on 8 Jul. 2022

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5 out of 5

Posted by on 29 Mar. 2020

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Comment from Hotel Management

11 Apr. 2020 by Steven

Thank you for your review of Naumi Hotel Auckland! We hope to welcome you back in the future, but feel free to reach out if you have any feedback you would like to provide. Regards Steven Stanley Duty Manager

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury Naumi Auckland Airport. The hotel can provide concierge services and wedding services. Free self parking is available. A complete renovation of Naumi Auckland Airport was completed in August 2017. This 4.5-star Auckland hotel is smoke free.

  • 193 guestrooms or units
  • 2 levels
  • Built in 1985
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Auckland Middlemore Station (6.6 km / 4.1 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Naumi Auckland Airport offers 193 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.

Paksa Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Paksa Bar - This bar specializes in Asian cuisine and serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: NZD 35 per pet, per night, plus a deposit of NZD 35 per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 18 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This hotel will place a credit card pre-authorization for the stay upon check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Children stay free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 34 for adults and NZD 17.50 for children (approximately)
  • Extended parking fee: NZD 20 per night
  • Pet deposit: NZD 35 per night
  • Pet fee: NZD 35 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Naumi Auckland Airport Hotel
  • Hotel Grande
  • Grande Auckland Airport
  • Grand Chancellor Auckland Airport Hotel
  • Hotel Grande Auckland Airport Mangere
  • Naumi Auckland Airport Hotel
  • Naumi Auckland Airport Auckland
  • Naumi Auckland Airport Hotel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.