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4.5 out of 5

"Handy locality. Cleaning not too great Dried fluid on side of bed and headboard only partially cleaned " More

By a verified traveller on Tue 17 Mar 2020

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Premium Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Plus Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Plus King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

SkyCity Hotel ratings based on 992 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SkyCity Hotel

Everyone (560) Couples (274) Business (1) Family (145)
4 out of 5
Handy locality. Cleaning not too great Dried fluid on side of bed and headboard only partially cleaned

Posted by on 17 Mar. 2020

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Comment from Hotel Management

18 Mar. 2020 by LisaS

Dear Anonymous, Thank you for your message. I was disappointed to read that your room was not up to standard. I have shared your feedback with our housekeeping management team and can assure they will look into this. Kind regards Lisa

5 out of 5
Staff were friendly and helpful, hotel close to everything 😃

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by AmyW

Good Morning Anonymous, Thank you for taking the time to review SkyCity Hotel! I am thrilled to learn that you had such a great time with us and that our team were fantastic to deal with. We hope to see you again real soon! Warm Regards, Amy

5 out of 5
Location is very convenient to access things in the city.

Posted by on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by AmyW

Thank you Anonymous for taking the time to review SkyCity Hotel following your recent stay. I'm glad you found our location central and convenient. Warm Regards, Amy

4 out of 5
Staff were great on check-in, friendly, helpful. Room was clean and well presented. I even received a Box of Chocolates together with hand-written card acknowledging my birthday. It was lovely :)

Posted by , from Rotorua on 5 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by AmyW

Thanks for the fantastic review Pete, the team and I really appreciate you taking the time. I'm glad you enjoyed the little complimentary birthday items! See you again soon. Warm Regards, Amy

4 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by AmyW

Thank you Anonymous, for reviewing SkyCity Hotel following your recent stay with us :) Warm Regards, Amy

4 out of 5
Had a suite so very spacious and good facilities. Water not provided each day.

Posted by on 27 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by AmyW

Thank you Anonymous for the lovely review. We hope to see you again soon. Warm Regards, Amy

5 out of 5
Great place to stay, well cleaned, and child friendly. However, I found that some products missing like lotion and haircap. Overall, good value for money.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by AmyW

Thank you Anonymous for reviewing SkyCity Hotel following your recent stay. I'm happy to hear that you and the family enjoyed your visit overall. Warm Regards, Amy

4 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by AmyW

Thank you for your review Anonymous, we really appreciate you taking the time! Warm Regards, Amy

3 out of 5
Aircon was too hot 23c couldn’t turn it down tried many times but didn’t work

Posted by on 14 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by AmyW

Hi Anonymous, thank you for reviewing SkyCity Hotel following your recent stay with us. I apologise for the issue you experienced with your air conditioning unit. Our Housekeeping team adjust the temperature when servicing our rooms unless there has been a specific temperature requested by the guest. Our team are contactable 24/7 and would have happily sorted this out for you. Warm Regards, Amy

5 out of 5
Centrally located , easy walk to harbour/ britomart / queen street. Very clean.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by AmyW

Hi Anonymous, Thank you for the lovely review and 5/5 rating! It is great to hear that you enjoyed our convenient and central location. I hope we have the opportunity to welcome you back again in the near future. Warm Regards, Amy

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.