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4.5 out of 5

"Close to shopping on Queen st. Good amenities in hotel Friendly and helpful staff - minus 1 rude female worker at casino restaurant. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in the heart of Auckland awaits you at SkyCity Hotel. Within steps you'll find popular attractions like Sky Tower and SkyCity Casino. Highlights at this hotel include 15 restaurants, 8 bars/lounges and a full-service spa.

All 323 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, free wired Internet and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Free newspapers, safes and hairdryers are also available.

The buffet restaurant, Fortuna Buffet Restaurant, is open for breakfast, lunch and dinner. Business travellers can take advantage of a conference centre and a meeting room. Additionally, you'll find a casino, free WiFi in public areas and a fitness centre. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Attractions within a 10-minute walk of this 4.5-star Auckland Central Business District hotel include Queen Street Shopping District and Auckland Town Hall.

Premium Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$192* Per night/room 28 Oct. - 29 Oct.

Premium Suite

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

SkyCity Hotel ratings based on 992 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SkyCity Hotel

Everyone (559) Couples (279) Business (1) Family (144)
5 out of 5
Great location to what we wanted to do while in town

Posted by on 20 Oct. 2019

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5 out of 5

Posted by on 16 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by AmyW

Thank you Anonymous, for the lovely review and 5/5 rating! I'm glad you enjoyed your stay with us and hope to see you again in the near future. Warm Regards, Amy

5 out of 5
The Junior Suite was lovely. Very spacious but also welcoming Most of all the staff were outstanding. Reception porters housekeeping were all lovely. The attached restaurants in federal street were an attraction but Bellota stands out

Posted by on 11 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by AmyW

Thank you for the awesome review and great 5/5 rating, Anonymous! We cannot wait to welcome you back again soon and give you another fantastic experience! Warm Regards, Amy

5 out of 5
Pretty cool personalizing tv screen to guests, was a real treat for a mun son date watching movies and eating junk food. A real treat. The xqr park signage to get out of building could be improved - separate exit signs to way out???

Posted by on 5 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by AmyW

Hi Anonymous, Thank you very much for reviewing SkyCity Hotel and for the 5/5 rating! I am very pleased to hear that you enjoyed our small personal touches, we do find it's the little things that make an experience so this is great feedback! I have also passed your car park comments onto the relevant departmental managers for review. We look forward to the opportunity to welcome you back in the future. Warm Regards, Amy

3 out of 5
Slow lifts. Limited in-room menu. Being a bit fussy, but there weren’t many GF options, we couldn’t even have the pizzas with GF bases.

Posted by on 4 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by AmyW

Thank you Anonymous, for reviewing SkyCity Hotel following your recent visit. I apologise that our in-room dining menu did not meet your expectations, I have passed your feedback onto the team for review and hopefully when you next return you will see some positive changes with more gluten free options. Have a great day. Warm Regards, Amy

5 out of 5
We stayed for our daughter’s birthday as a family of four and were blown away by the service and special touches the staff made to make her special day even more special!!!

Posted by on 4 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by AmyW

Hi Anonymous, Thank you so much for the amazing review and 5/5 rating! I am so glad to hear that your daughter enjoyed her big day! Our team definitely enjoyed celebrating it and ensuring it was one to remember! Have a great day :) Warm Regards, Amy

4 out of 5

Posted by on 28 Sep. 2019

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Comment from Hotel Management

29 Sep. 2019 by AmyW

Thanks for reviewing SkyCity Hotel following your recent stay with us! Warm Regards, Amy

5 out of 5

Posted by on 25 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by AmyW

Thank you Anonymous, for the fantastic 5/5 rating! The SkyCity Hotel team and I really appreciate it. I hope we can welcome you back in the future and provide you with another great experience. Warm Regards, Amy

4 out of 5
We do like it here as everything easy to get to but just find it a bit over priced for an average hotel room @ $299 + $50 or so for valet parking was a bit expensive we thought - otherwise no complaints.

Posted by , from North Island on 20 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by AmyW

Thank you CP for reviewing your recent stay with us! I'm glad to hear you continue to enjoy your time at SkyCity Hotel. We do find that our rates are in line with alternative offerings within the city centre however, we do have promotional deals pop up so keep an eye out for these! We look forward to seeing you next time. Warm Regards, Amy

4 out of 5
We were very happy with our stay at the Skycity Hotel. Check in was quick and easy, rooms were clean and comfortable and the hotel amenities were great! We will definitely be back when we are next in Auckland.

Posted by on 18 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by AmyW

Thanks so much Anonymous, for reviewing your recent SkyCity Hotel stay! I'm happy to read that everything was up to standard and that we will get to welcome you back soon! Warm Regards, Amy

Property Features

SkyCity Hotel offers its guests a full-service spa and a fitness centre. There are 15 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 8 bars/lounges. Public spaces have free WiFi. A casino, tour or ticket assistance, and multilingual staff are also featured at the luxury SkyCity Hotel. For a fee, parking is available. This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 15 dining venues
  • 8 bars or lounges
  • 2 coffee shops
  • Casino
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (26.8 km / 16.7 mi)
  • Train station: Auckland Britomart Station (1 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

SkyCity Hotel offers 323 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Films for purchase
  • Fridge
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Fortuna Buffet Restaurant – This buffet restaurant serves breakfast, lunch and dinner.

Orbit – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Deli and Noodle Bar – This restaurant only serves lunch. Open daily.

Andy's Burgers and Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

Group Booking Policy: For bookings of 4 rooms or more, this property charges a deposit equal to the entire stay, due at time of reservation confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 55.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Skycity
  • Skycity
  • Skycity Auckland
  • Skycity Hotel
  • Skycity Hotel Auckland
  • SKYCITY Hotel Auckland, New Zealand
  • SkyCity Hotel Hotel
  • SkyCity Hotel Auckland
  • SkyCity Hotel Hotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Auckland-Hotels-SkyCity-Hotel.h40995-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.