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SkyCity Hotel

4.5 star property

Photo gallery for SkyCity Hotel

Front of property
11 restaurants, lunch, dinner served; American cuisine
Property amenity
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Yoga

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$233
includes taxes & fees
15 Mar - 16 Mar

Explore the area

View map
Corner Victoria and Federal Streets, Auckland, 1010
  • Place, Sky Tower
    ‪1 min walk‬
  • Place, SkyCity Casino
    ‪1 min walk‬
  • Place, University of Auckland
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.2 out of 10
Wonderful
(237 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Bunk Beds and 1 Single Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Double Beds, Courtyard View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(124 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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About the area

Auckland

A luxury stay in the heart of Auckland awaits you at SkyCity Hotel. Within steps you'll find Sky Tower and SkyCity Casino. Highlights at this hotel include 11 restaurants, 4 bars/lounges and a casino. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The restaurant, Andy's Burger & Bar, serves American cuisine and is open for lunch and dinner. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Auckland Central Business District hotel include Weta Workshop Unleashed and University of Auckland.

What's nearby

  • Sky Tower - 1 min walk - 0.0 km
  • SkyCity Casino - 1 min walk - 0.0 km
  • Queen Street Shopping District - 5 min walk - 0.4 km
  • University of Auckland - 8 min walk - 0.7 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪Pizza Hut - ‬1 min walk

About this property

SkyCity Hotel

There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness centre, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 323 guestrooms or units
  • 11 dining venues
  • 4 bars or lounges
  • Casino
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
SkyCity Hotel offers 323 accommodations with a safe and free newspapers. This Auckland hotel provides complimentary wired and wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Similar properties

Restaurant
The Grand by SkyCity
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,981 reviews
The price is NZ$293
includes taxes & fees
29 Mar - 30 Mar
The Grand by SkyCity

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU by Nic Watt
  • Orbit 360

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Breakfast is served at The Terrace, located on level 7 of The Grand by SkyCity hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 35 per day
  • Valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

What is the cancellation policy at SkyCity Hotel?

SkyCity Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SkyCity Hotel?

As of 26 Feb 2026, prices found for a 1-night stay for 2 adults at SkyCity Hotel on 15 Mar 2026 start from 233.1, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SkyCity Hotel?

Yep, SkyCity Hotel has a secured covered self car park for NZD 35 per day. A self car park is also available, for a fee.

Are there any beaches close to SkyCity Hotel?

The closest beach to SkyCity Hotel is Takapuna Beach (6.8 km).

Is there a spa on site at SkyCity Hotel?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as prenatal massages.

What makes SkyCity Hotel a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at SkyCity Hotel.

Is SkyCity Hotel family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that SkyCity Hotel is a hit with families.

Is there a free airport shuttle available at SkyCity Hotel?

No, SkyCity Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at SkyCity Hotel?

Yep, you can grab a meal at SkyCity Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at SkyCity Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SkyCity Hotel?

No, pets are not allowed.

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1319 out of 2026 reviews
Rating 8 - Good. 481 out of 2026 reviews
Rating 6 - Okay. 133 out of 2026 reviews
Rating 4 - Poor. 56 out of 2026 reviews
Rating 2 - Terrible. 37 out of 2026 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Trent

Liked: Cleanliness, property conditions & facilities
Room was great, staff were amazing
Stayed 1 night in Feb 2026

10/10 Excellent

Jahra Louise

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, staff were amazing. Highly recommend you stay here!!!
Stayed 8 nights in Feb 2026

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Nice as always.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alpha Division

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 1 night in Jan 2026

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean rooms, excellent staff care
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

6/10 Okay

Kristine

Stayed 2 nights in Jan 2026

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean, staff very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

William, Auckland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine, not worth $400 per night though. Overly priced service great.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10 stay at Sky City! The staff at reception were incredible. We were able to check in early and they were super knowledgeable about the surrounding area. Our room was excellent, super comfortable bed, and the hotel was very quiet. Never heard our neighbours or any disruptions. We had an issue with the Aircon in the room and it was fixed in minutes by the maintenance staff. We also had a an issue with slow wifi and a booster was delivered to our room and set up within 15 minutes. Again, 11/10. The great staff really made the stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Olena

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine. I enjoyed to stay there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mary Rose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and clean. We found all the staff very helpful. We also appreciated how convenient the hotel was located near the shopping area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice size room, comfortable bed.
Stayed 1 night in Oct 2025

8/10 Good

Kingi, Henderson

Good
Stayed 1 night in Nov 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy and welcoming as usual
Stayed 1 night in Nov 2025

10/10 Excellent

Peggy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Highly recommend!!
Stayed 2 nights in Nov 2025

8/10 Good

Rewi

Liked: Cleanliness, amenities, property conditions & facilities
Good clean room
Stayed 2 nights in Nov 2025

2/10 Terrible

SIVA KUMAR

Travelled with family and small children
Liked: Amenities, property conditions & facilities
There were lot of noises around our room in lobby H1 and 118 room number around 3.15 AM .. It’s annoying .. reported to manager also while check out..
Stayed 1 night in Nov 2025

6/10 Okay

Yvette

Liked: Property conditions & facilities
The room was okay. The bed was really comfortable. I did notice that after my room was cleaned it wasn't put back in the same pristine condition it was when I initially checked in. The pillows weren't staged, the towels in the bathroom were not neatly placed, and the desk wasn't wiped down. Also, the per day parking was expensive and the hotel wasn't clear about the parking rate/ policy when I called in advance. I had a rental car and I was charged $17 dollars USD each time I took the car out of the parking structure. It costs $60 per day for the valet with unlimited entry/exits, and $17 even if you park the car for the day. Ridiculous. I would think that with a casino attached and paying the regular room rate, the hotel could eat the cost of parking for guests. I had a sleep in day due to jet lag and was really disappointed in the dine in menu and walked to the supermarket down the street for food instead. With that said, the staff was cordial and the hotel itself, although a bit gimmicky, was spotless. They were able to provide me with early check in, thus the 3 stars. If not for that it would've been 2.5 stars. However, once was enough, I wouldn't stay at SkyCity again. I'll look for more welcoming options when I return to Auckland.
Stayed 3 nights in Nov 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay, albeit too short! We had the suite which not only had the 2 beds we hoped for, but a wonderful living space and a huge bathroom! The bathrobes and slippers were the icing on the cake! Thanks for wonderful service and accommodation - we highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Stayed 4 nights in Nov 2025