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Banff Caribou Lodge and Spa

3.5 star property
Hotel with a full-service spa, near Tunnel Mountain

Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Corner Suite with Spa Bath | Room amenity
Lobby
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is NZ$673
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Tunnel Mountain
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(94 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)

Highlights

Balcony or patio
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(36 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Private bathroom
Shower/bath combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Fireplace
Private indoor hot tub
Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)

Highlights

Heating
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Fan
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

Banff Caribou Lodge and Spa puts you in the centre of Banff, 3.4 km (2.1 mi) from Tunnel Mountain and 9.4 km (5.9 mi) from Lake Minnewanka. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering at Red Earth Spa can include massages and facials along with access to the hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna as well as access to yoga classes. Plus you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 30-minute drive of this Uptown District hotel include Banff National Park and Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪Park Distillery - ‬14 min walk
  • ‪A&W Canada - ‬6 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Tunnel Mountain
Banff Caribou Lodge and Spa offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

  • 190 guestrooms or units
  • 4 levels
  • 765 sq ft of conference space
  • 71 sq. m of conference space
  • Built in 1993
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Caribou Lodge and Spa offers 190 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Red Earth Spa has 6 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Front of property – evening/night

The Fox Hotel and Suites

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 2,445 reviews
The price is NZ$364
includes taxes & fees
13 Oct - 14 Oct
The Fox Hotel and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Frequently asked questions

What is the cancellation policy at Banff Caribou Lodge and Spa?

Banff Caribou Lodge and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banff Caribou Lodge and Spa?

As of 16 Sept 2025, prices found for a 1-night stay for 2 adults at Banff Caribou Lodge and Spa on 21 Sept 2025 start from NZ$673.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banff Caribou Lodge and Spa?

Yep, Banff Caribou Lodge and Spa has a free self car park.

Is there a spa on site at Banff Caribou Lodge and Spa?

Yep, Red Earth Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

What makes Banff Caribou Lodge and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Banff Caribou Lodge and Spa.

Does Banff Caribou Lodge and Spa serve breakfast?

Yep, full breakfast is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Banff Caribou Lodge and Spa?

No, Banff Caribou Lodge and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Banff Caribou Lodge and Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Banff Caribou Lodge and Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Banff Caribou Lodge and Spa?

Cats and dogs are welcome at Banff Caribou Lodge and Spa, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Reviews

Banff Caribou Lodge and Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1541 out of 2830 reviews
Rating 8 - Good. 731 out of 2830 reviews
Rating 6 - Okay. 370 out of 2830 reviews
Rating 4 - Poor. 114 out of 2830 reviews
Rating 2 - Terrible. 74 out of 2830 reviews

Reviews

6/10 Okay

Marlin

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a great place to stay!
Stayed 2 nights in May 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Generally, it was great, but didn’t expect that they don’t have an AC.
Stayed 2 nights in Jun 2025

4/10 Poor

Mia

Travelled with partner
Disliked: Property conditions & facilities
Room was very outdated, AC did not work so it was very hot and bed was uncomfortable. Unable to sleep.
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and location were fine, hotel staff was very friendly and responsive. Overall rating is due to price.
Stayed 2 nights in Jun 2025

6/10 Okay

Susan, Saskatoon

Liked: Cleanliness, staff & service
Good location whether you walk or take the shuttles
Stayed 1 night in Jun 2025

10/10 Excellent

Summer

Stayed 1 night in Jun 2025

4/10 Poor

AIMEE

Before booking make sure you check that the photos they are using are actually of the hotel. The pool shown with the beautiful scenery is not of this hotel, I found out on arrival.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third stay at Caribou Lodge, and yet again it was wonderful. From the moment I arrived, staff were helpful and friendly, helping with anything I needed or asked, which as a solo traveller is always reassuring. The room was clean and well maintained, bed and pillows comfortable - perfect after long days hiking and exploring the local area. The hot pool and sauna were also very welcome amenities after the hikes! Location wise, it's a 10 minute walk into the main downtown area, but it's an easy walk - or the Roam bus is just outside.
Stayed 5 nights in Jun 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
great stay
Stayed 9 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very clean and quiet had a lovely room with a nice view. Staff were friendly and helpful. Check in and out was quick and easy. Hot pool was lovely after a long day walking around and the keg restaurant was very good too. I plan to return again next year!
Stayed 4 nights in Jun 2025

10/10 Excellent

Chris, carlsbad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay. Easy walk to downtown shops. World class restaurant at hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Dave

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

Amrut

Stayed 5 nights in Jun 2025

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel ! Friendly staff.
Stayed 2 nights in Jun 2025

6/10 Okay

Karen

Travelled with family
Disliked: Amenities, property conditions & facilities
The lodge is pretty good but the rooms you will see that it’s old. And they need to clean it better and put some deodorizer to the room, you can smell an old house from it; microwave and aircon. The small fridge is dirty. I would recommend that the lodge needs to provide slippers, rob, and some toiletries like the other hotel does. Because they are in a tourist spot I think they need to be competitive. Also needs to have a free breakfast for the guest that check in
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was decent for an impromptu one night stay. It was super convenient having the Keg on site where we had a celebration planned. Overall, a great, convenient experience.
Stayed 1 night in May 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nice and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and enjoyed the hot pool/sauna!
Stayed 7 nights in May 2025

8/10 Good

Grant

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, a bit of a walk from downtown
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a loft room with the Jacuzzi tub. Both were wonderful after the long drive and to have the separation if needed so people could sleep convenient to many restaurants bus stop nearby to go to Fairmont and the gondola.
Stayed 2 nights in May 2025

8/10 Good

Pifen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was not treated well while waiting for check-in. But later, other staff found my situation, and he came to help.
Stayed 1 night in May 2025

8/10 Good

Tanveer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay and price was fair, constant problems with key-cards failing however. Also didn't have linens swapped enough as we would have liked. Staff was kind and fantastic.
Stayed 4 nights in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025