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Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with free local area shuttle and fitness centre

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Porch
Indoor pool
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Hypo-allergenic bedding, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping
The current price is NZ$242
includes taxes & fees
11 May - 12 May

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪19 min walk‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Highlights

Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Fan
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
HDTV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin | Private kitchen

Mountain Cabin

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King | Private kitchen

Superior Suite, 1 Queen and 1 King

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins | Private kitchenette

Superior Suite, 1 Queen and 2 Twins

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

About the area

Banff

A family-friendly stay in Banff awaits you at Tunnel Mountain Resort. Within steps you'll find Surprise Corner and Bow River within a 10-minute stroll. Highlights at this lodge include an indoor swimming pool, free self-parking and a free area shuttle. .Enjoy the gym and sauna as well as access to bike hire and mountain biking. Added amenities include free Wi-Fi in public areas, laundry facilities and ski passes. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 30-minute walk of this Tunnel Mountain District lodge include Banff Centre for Arts and Creativity and Banff National Park Information Centre.
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What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Tunnel Mountain - 7 min drive - 1.7 km
  • Banff Gondola - 12 min drive - 6.8 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with free local area shuttle and fitness centre
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Filipino, French, Spanish

Similar properties

Reception

Banff Rocky Mountain Resort

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  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,212 reviews
The price is NZ$242
includes taxes & fees
12 May - 13 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

What is the cancellation policy at Tunnel Mountain Resort?

Tunnel Mountain Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tunnel Mountain Resort?

As of 9 May 2025, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on 11 May 2025 start from NZ$242.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tunnel Mountain Resort?

Yep, Tunnel Mountain Resort has a free self car park.

Does Tunnel Mountain Resort have a pool?

Tunnel Mountain Resort has an indoor pool.

Is Tunnel Mountain Resort family-friendly?

You bet! With amenities such as a playground, laundry facilities and a BBQ, it's no surprise that Tunnel Mountain Resort is a hit with families.

Is there a free airport shuttle available at Tunnel Mountain Resort?

No, Tunnel Mountain Resort does not offer an airport shuttle service.

What time are check-in & check-out at Tunnel Mountain Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Tunnel Mountain Resort?

Cats and dogs are welcome at Tunnel Mountain Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1084 out of 1777 reviews
Rating 8 - Good. 469 out of 1777 reviews
Rating 6 - Okay. 140 out of 1777 reviews
Rating 4 - Poor. 51 out of 1777 reviews
Rating 2 - Terrible. 33 out of 1777 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love hotels that are pet friendly. We had an excellent stay, although they forgot to give us puppy bowls and stuffs, but it doesn't matter, what really matter is that, the place truly feels like home. The kitchen is what I like the most, we have all we need, the beds the pillows so comfortable, the bathroom so nice. The resort is so close to our favourite hiking trails and downtown, so convenient, and staffs are so friendly. We are staying here again. This place, I highly recommend.
Stayed 2 nights in Jan 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

6/10 Okay

Rhonda

Travelled with family
Liked: Cleanliness
We loved the view from out room. It is located on a quiet street, with a great bus service to town. The bathroom was so cold. No heat in it. The outlet didn't work in the bathroom.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yulia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great ! Beautiful view, bus transportation to downtown, sauna, gym and swimming pool areas are relaxed and enjoyable!
Stayed 1 night in Jan 2025

8/10 Good

K

Stayed 1 night in Jan 2025

8/10 Good

K

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Great bang for your buck. We had a stand alone cabin for the week and it was great. The staff was very kind and accommodating. The only reason for 4 starts and not 5 is because of cleanliness. The floors were not clean. The dining table had spilled drink spots on it (which came off very easily with warm water and soap...no scrubbing required), and there was hair on the linens. Have your cleaning staff step up their game, and there will be nothing to complain about. All-in-all a great experiance, and would absolutely book another stay. (But next time I'll be vocal, on site, about any cleanliness concerns)
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old School Banff Experience

Stayed 2 nights in Jan 2025

10/10 Excellent

Iannechate

Stayed 2 nights in Feb 2025

8/10 Good

Edwin

Liked: Staff & service, room comfort
We had a great weekend away. Booked this hotel specifically for the amenities kitchen and wood burning fireplace and it’s location. Our one bedroom studio condo was spacious and had everything we needed. The overall cleanliness could be improved alittle and fixing up the small minor repairs and painting would make it even better. The staff around the hotel and in the lobby were very police and nice and always helpful whenever we needed anything. Overall we would stay at this hotel again.
Stayed 2 nights in Jan 2025

8/10 Good

Gillian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Fun family getaway

We stayed in one of the cabins and our kids loved it. Nice to have a kitchen and separate sleeping areas. Also a great, quiet location. Stayed on a very cold weekend so had to drive to and from the pool and wished there was a hot tub. But otherwise a great stay!
Stayed 1 night in Feb 2025

8/10 Good

Donna Ruth

Liked: Property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good valie
Stayed 1 night in Jan 2025

8/10 Good

Yoon Kyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to stay. I will go back to here next trip for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent service ,surprise extras. Walkable distance to downtown
Stayed 2 nights in Jan 2025

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Li

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good for family travel
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jan 2025

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucky

Stayed 1 night in Jan 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain view
Stayed 1 night in Jan 2025

10/10 Excellent

Roxana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our stay eith my Sister and our Doggos at the redort! Friendly staff,they greeted us and gave us sm toys for our Doggos. Thank you!
Stayed 2 nights in Jan 2025

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Haven’t been here since the updates … Feels fresher and cleaner . Love the location and the availability of the use of the local bus . Would stay here again !!
Stayed 1 night in Jan 2025

8/10 Good

Sherri A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, really brings you into the mountain feel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Marie Antonette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have kitchenette in the room.
Stayed 2 nights in Jan 2025