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Tunnel Mountain Resort

3.5 star property
Family-friendly lodge with free local area shuttle and fitness centre

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Property preview
Indoor pool
Interior entrance
Hypo-allergenic bedding, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping
The current price is NZ$180
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park Information Centre
    ‪19 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪20 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪4 min drive‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(66 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
HDTV
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.2 out of 10
Wonderful
(46 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

8.8 out of 10
Excellent
(38 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(46 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)

Highlights

Heating
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Fan
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout curtains, iron/ironing board

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Heating
Kitchen
Fridge
Dishwasher
TV
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and King Bed

  • Sleeps 4

About the area

Banff

A family-friendly stay in Banff awaits you at Tunnel Mountain Resort. Within steps you'll find Surprise Corner and Bow River within a 10-minute stroll. Highlights at this lodge include an indoor swimming pool, free self-parking and a free area shuttle. .Enjoy the gym and sauna as well as access to bike hire and mountain biking. Added amenities include free Wi-Fi in public areas, laundry facilities and ski passes. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 3.5-property class Tunnel Mountain District lodge include Upper Hot Springs and Banff Gondola.
View more Lodges in BanffOpens in a new window

What's nearby

  • Victoria Glacier - 10 min walk - 0.9 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with free local area shuttle and fitness centre
Tunnel Mountain Resort offers its guests an indoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Tunnel Mountain Resort. Free self parking is available.

This 3.5-star Banff lodge is smoke free.

  • 105 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 1972
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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4.0 out of 5, Very good, 2,618 reviews
The price is NZ$194
includes taxes & fees
17 Nov - 18 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Frequently asked questions

What is the cancellation policy at Tunnel Mountain Resort?

Tunnel Mountain Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tunnel Mountain Resort?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Tunnel Mountain Resort on 16 Nov 2025 start from NZ$180.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tunnel Mountain Resort?

Yep, Tunnel Mountain Resort has a free self car park.

Does Tunnel Mountain Resort have a pool?

Tunnel Mountain Resort has an indoor pool.

Is Tunnel Mountain Resort family-friendly?

You bet! With amenities such as a playground, laundry facilities and a BBQ, it's no surprise that Tunnel Mountain Resort is a hit with families.

Is there a free airport shuttle available at Tunnel Mountain Resort?

No, Tunnel Mountain Resort does not offer an airport shuttle service.

What time are check-in & check-out at Tunnel Mountain Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Tunnel Mountain Resort?

Cats and dogs are welcome at Tunnel Mountain Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1194 out of 1910 reviews
Rating 8 - Good. 480 out of 1910 reviews
Rating 6 - Okay. 153 out of 1910 reviews
Rating 4 - Poor. 48 out of 1910 reviews
Rating 2 - Terrible. 35 out of 1910 reviews

Reviews

10/10 Excellent

Binoy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place with kids and rooms has small kitchen
Stayed 4 nights in Aug 2025

6/10 Okay

John, kirkland

Travelled with family
Liked: Staff & service, amenities
Good except for noticeable issues with maintenance and some odd omissions. Refrigerator, table, and 2 of 4 chairs all rocked back and forth. Window handles falling off. Provides an oven, but no baking pans or gloves. Dishwasher was a comical forest of directionless tines -- making loading the dishwasher a puzzle. Staff very nice, efficient check-in, etc...but there are basic maintenance issues not being addressed that need to be at these price points.
Stayed 2 nights in Aug 2025

8/10 Good

Anthony Paul

Liked: Property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like home away from home
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Nehraz

Liked: Cleanliness, staff & service, property conditions & facilities
It was good experience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerardine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place in Banff due to the close proximity to town. Staff are professional and always accommodating
Stayed 4 nights in Aug 2025

6/10 Okay

Cortney

Stayed 2 nights in Aug 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a small kitchen in the room. It’s very convenient to make breakfast. The room is big and comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service

Large room w/kitchen but needs update/too expensiv

Good: room is large, kitchen has basic materials to cook in, room looks to be renovated, front desk staff nice, ease of parking Bad: price ($500 us avg/night) too high for basic room, shower has mold, sofa bed has stains and uncomfortable), interior doors don't close properly additional info: walk to town is steep and about 20 minutes, free ROAM bus stop is right in front but wait is 20-30 minutes and always crowded, need to temper expectation due to high price
ceiling peeling
shower mold
sofa bed mattress stain and needs replacing
Stayed 5 nights in Jul 2025

10/10 Excellent

Maryam

Travelled with family
Liked: Cleanliness, staff & service, amenities
staff at the front desk are super friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vincent Chuck Yim

Liked: Amenities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

Sook

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean unit
Stayed 4 nights in Jul 2025

10/10 Excellent

Hongzhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The staff is very nice. Everything went well. Thanks,
Stayed 5 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the shower was wonderful! Loved our patio and fireplace! The kitchen was great had all we needed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy little place in the woods.
Stayed 2 nights in Aug 2025

10/10 Excellent

alyssa

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 minutes from town. Quiet. Shuttle stop adjacent. Outdoor playground and grill a bonus. Overall comfortable stay. Some aspects need attention: stainless steel pans/pots are a plus, but all black nylon utensils that melt on contact doesn't work. The room and bathroom door is misaligned so doesn't shut. Carpet isn't ideal for cleanliness. Laundry room only had 1 unit working. Pool inadequately heated.
Stayed 7 nights in Jul 2025

6/10 Okay

Wing-Yi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Jul 2025

8/10 Good

WEN ZHE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hetal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. The property is a bit far from downtown Banff but they provided free passes for Roam transit buses which was very convenient. The room seemed newly renovated, was spacious enough for the 4 of us, had a small kitchenette, and a balcony. Overall, an excellent experience. The only negatives I can think of are that there was no other mirror in the room besides the bathroom one and there was no hairdryer.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jingyue

Stayed 4 nights in Jun 2025

8/10 Good

Stefano

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Spacious, clean and comfortable rooms and a great location within steps to the bus station. However, the facilities are wanting of repairs, in particular the laundry room leaves much to be desired.
Stayed 3 nights in Jun 2025