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Charltons Banff

3.0 star property
Mountain hotel with an indoor pool, near Banff Centre for Arts and Creativity

Photo gallery for Charltons Banff

Exterior
Lobby
Fireplace
Indoor pool
Deluxe Room, 1 King Bed, Mountain View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View map
513 Banff Ave, Banff, AB, T1L1B4
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬

Room options

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

8.0 out of 10
Very good
(63 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Two Queen Room With Mountain View

  • Sleeps 4

View all photos for Suite

Suite

Suite

8.4 out of 10
Very good
(25 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Loft Suites

  • Sleeps 2

Kitchenette Suite

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior King Suite With Sofa Bed-Non-Smoking

  • Sleeps 3

View all photos for Kitchenette Suites

Premium bedding, iron/ironing board, free WiFi, bed sheets

Kitchenette Suites

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

About the area

Banff

At Charltons Banff you'll be within just a 15-minute stroll of popular places like Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a terrace and gas grills. Other amenities include a hot tub, free use of bicycles and ski passes. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Uptown District hotel include Banff Centre for Arts and Creativity and Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪Evelyn's Coffee Bar - ‬13 min walk

About this property

Charltons Banff

Mountain hotel with an indoor pool, near Banff Centre for Arts and Creativity
Charltons Banff offers its guests an indoor pool, Access to hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. For a fee, parking is available.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Charging station for electric cars
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Rundlestone Lodge
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,028 reviews
The price is NZ$202
includes taxes & fees
8 Mar - 9 Mar
Rundlestone Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site self parking

Things to do

  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Ski passes

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Frequently asked questions

Is parking available at Charltons Banff?

Yep, Charltons Banff has a self car park with in/out privileges for CAD 15.70 per night. A self car park is also available, for a fee.

Does Charltons Banff have a pool?

Charltons Banff has an indoor pool.

What makes Charltons Banff a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Charltons Banff.

Is there a free airport shuttle available at Charltons Banff?

No, Charltons Banff does not offer an airport shuttle service.

What time are check-in & check-out at Charltons Banff?

Check-in begins at 4 PM. Check-out time is 11 AM.

Charltons Banff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1034 reviews
Rating 8 - Good. 326 out of 1034 reviews
Rating 6 - Okay. 132 out of 1034 reviews
Rating 4 - Poor. 66 out of 1034 reviews
Rating 2 - Terrible. 34 out of 1034 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use the kitchen but everything seems in order. room clean and staff very friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristina

Liked: Cleanliness
Room was clean, small but very nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
A very delightful stay and I really appreciated the suite upgrade. It felt like living in a lodge cabin and the loft bedroom and fireplace felt very unique. The coffee was delicious and I’ll definitely stay here again, it was super cosy and very mountain town-esque!
Stayed 3 nights in Nov 2025

8/10 Good

Bonnie

Travelled with pets, Travelled with partner
Liked: Cleanliness
The room was acceptably clean. The service was decent. We loved having the EV charging on site and we were able to bring our two dogs with us. Being on the main floor for a pet friendly suite was awesome for getting in and out with the dogs. Only real trouble was the thermostat was set to 25 when we arrived and we spent a lot of the time being too hot even when we turned it down and opened the windows in 3 degrees. Also, the internet was unusable, but we had lots of cellular data to use during our stay.
Stayed 3 nights in Nov 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, we were able to check in a bit early, the room was clean.
Stayed 2 nights in Nov 2025

8/10 Good

Clint

Liked: Cleanliness, property conditions & facilities
Good basic room for a great price
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Room was clean. Would easily stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Stayed 2 nights in Nov 2025

8/10 Good

April Nap Yin

Stayed 1 night in Nov 2025

8/10 Good

Lhynn

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very kind
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Parking a bit tight for bigger pick up trucks. Rooms very nice, clean and updated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Phebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for upgrade!
Stayed 1 night in Nov 2025

10/10 Excellent

Terry

Liked: Cleanliness
The loft heater fan in room 203 was very loud so I had to turn it off in order to sleep. The main floor heater supply plenty of heat for the whole room anyway. Outside of that everything was fine and especially appreciated the upgrade from my original booking.
Stayed 2 nights in Oct 2025

8/10 Good

Lydia Keunhee, Leduc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The parking lot was empty in the off -season but I was disappointed because they charged for it Room was very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Prabjot

Liked: Cleanliness, staff & service, amenities
Excellent room cleanliness and condition.
Stayed 1 night in Oct 2025

8/10 Good

RAYMUNDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

2/10 Terrible

Isheunesu

Stayed 2 nights in Oct 2025

6/10 Okay

Nichole

Stayed 2 nights in Oct 2025

10/10 Excellent

Tyrone

Stayed 6 nights in Oct 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was really nice. Temperature control was perfect. We had great views of the mountains out the front & back windows. It was just lovely. Parking was outside & $15 a day. This may be a standard Banff cash grab. The room was really inexpensive for Banff, & Banff is awesome. It's a nice place to explore.
Stayed 3 nights in Oct 2025