Family accommodations in Docklands

Friendly staff and great value for money

Wonderful staff, very helpful, next time I'll be sure to use the steam and sauna, a great place for some comfort when visiting the 02 as not a big souless chain hotel....🙏 Remember to book parking with them.

For a newly opened hotel, the smell of fresh paint was noticeable upon arrival. Check-in was quick and the staff were friendly and welcoming. The room initially looked very impressive, although after a three-day stay some aspects of the design proved to be a little impractical. Housekeeping is only provided every seven days, meaning guests need to request fresh towels and have bins emptied separately. While clean towels were delivered promptly, the used towels were not removed, leaving them in the room for the remainder of my stay. The seating area was also quite unusual in its layout, making it uncomfortable to watch TV. In addition, it wasn’t possible to comfortably watch television or a movie from the bed, which reduced the overall comfort and functionality of the room. Having the shower and toilet separate is a problem and if I were sharing with a friend, you can see straight through the shower door. Overall a nice hotel, but impractical for a business stay.