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 London •1 Room
 London • 1 Room
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Novotel London ExCeL

4-star property
7 Western Gateway, London, England 0508 053 286
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Hotel Description

You'll be connected to the convention center at Novotel London ExCeL, and within a short 5-minute stroll of ExCeL Exhibition Centre and Royal Victoria Bridge. Highlights at this hotel include a restaurant, a bar/lounge, and a sauna.

The brasserie, Upper Deck, is open for breakfast, lunch, and dinner. 4532 square feet (421 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Docklands hotel include IFS Cloud Royal Docks Station and The Crystal.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$191* Per night/room 19 May - 20 May

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed (Executive)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

About the Novotel London ExCeL

Location 7 Western Gateway, London, England E16 1AA

Property Features

Novotel London ExCeL offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Event space at this hotel measures 4532 square feet (421 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Novotel London ExCeL. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 1 building
  • 257 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 4532 sq ft of conference space
  • 421 sq m of conference space
  • Built in 2004
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: West Ham Station (3 km / 1.9 mi)
  • Metro station: Royal Victoria DLR Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel London ExCeL offers 257 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.

Upper Deck - This brasserie serves breakfast, lunch, and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.10 per person
  • Self parking fee: GBP 25 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excel London Novotel
  • Excel Novotel
  • Excel Novotel London
  • London Excel Novotel
  • London Novotel Excel
  • Novotel Excel
  • Novotel Excel Hotel
  • Novotel Excel Hotel London
  • Novotel Excel London
  • Novotel London Excel
  • Accor London Excel
  • Novotel London ExCeL England
  • Novotel London Excel Hotel London
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL Hotel
  • Novotel London ExCeL London
  • Novotel London ExCeL Hotel London

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.