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The International Hotel

3.5 star property
Hotel with 2 restaurants, near Thames River

Photo gallery for The International Hotel

Exterior
Suite
City view from property
Terrace/patio
Pub

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

View map
Marsh Wall, London, England, E14 9SJ
  • O2 Arena
    ‪4 min drive‬
  • Tower of London
    ‪8 min drive‬
  • Tower Bridge
    ‪9 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (without Window)

Standard Double Room (without Window)

Standard Double Room (without Window)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (without Window)

Standard Twin Room (without Window)

Standard Twin Room (without Window)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

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London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
3.9 out of 5, Good, 149 reviews
The price is NZ$247
includes taxes & fees
18 Aug - 19 Aug
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About the area

London

At The International Hotel you'll be 4.3 km (2.7 mi) from ExCeL Exhibition Centre and 4.3 km (2.7 mi) from O2 Arena. Highlights at this hotel include 2 restaurants and in-room free WiFi. .The restaurant, Jennys, serves Regional cuisine and is open for breakfast and dinner. The Conservatory Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 7 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 3.5-property class Canary Wharf hotel, you'll be 4.4 km (2.7 mi) from Tower of London and 4.6 km (2.9 mi) from Tower Bridge.

What's nearby

  • O2 Arena - 4 min drive - 3.0 km
  • ExCeL Exhibition Centre - 7 min drive - 4.6 km
  • Tower of London - 8 min drive - 4.3 km
  • Tower Bridge - 9 min drive - 4.6 km
  • London Bridge - 11 min drive - 5.6 km

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 5 min walk
  • London (LCY-London City) - 15 min drive

Restaurants

  • Obicà
  • ‪Bōkan - ‬1 min walk
  • The Henry Addington
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Six by Nico Canary Wharf - ‬8 min walk

About this property

The International Hotel

Hotel with 2 restaurants, near Thames River
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The International Hotel also features coffee/tea in common area, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star London hotel is smoke free.

  • 1 building
  • 601 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Built in 1990
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
The International Hotel offers 601 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English, French, German, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Friday's Pub
  • Jennys
  • The Conservatory Bar
  • The Pizzeria

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 20 July 2025 to 31 August 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 7.50 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

Frequently asked questions

What is the cancellation policy at The International Hotel?

The International Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The International Hotel?

Yep, The International Hotel has a self car park for GBP 25 per day. Onsite parking is limited.

Does The International Hotel serve breakfast?

Sure does, buffet brekkie is on offer on weekdays from 7 AM to 9:30 AM and on weekends between 7 AM and 10:00 AM.

Is there a free airport shuttle available at The International Hotel?

No, The International Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at The International Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The International Hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

The International Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 505 out of 1955 reviews
Rating 8 - Good. 407 out of 1955 reviews
Rating 6 - Okay. 393 out of 1955 reviews
Rating 4 - Poor. 278 out of 1955 reviews
Rating 2 - Terrible. 372 out of 1955 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Wade

Travelled with family
Liked: Cleanliness
Stayed 5 nights in May 2025

10/10 Excellent

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annoymous

Was easy to find, brilliant location. The corridors inside are a little bit of a maze, however we got a free upgrade so the room was absolutely wonderful! Very spacious and appreciated the fan in the room to help cool us down.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large rooms. Excellent location for Jubilee Line. Really quiet as well
Stayed 1 night in May 2025

10/10 Excellent

Kiera

Stayed 2 nights in May 2025

6/10 Okay

Muhammad

Stayed 1 night in May 2025

2/10 Terrible

Lynsey

Travelled with family
Disliked: Staff & service, room comfort

Awful hotel

Wouldnt let me check in with my 16 year old daughter without ID for her, we travel all over the country and never been asked for this, dont carry her passport around with us. 10pm at night i had to ask my neighbour to go in my house and send me a picture of her passport. If we was pre warned or asked in a email we would of been prepared, as there is nothing to state children need ID. Will never stay here again
Stayed 1 night in May 2025

10/10 Excellent

Tae Hyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

James, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs …all of them are good
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Discrimination and Poor customer service

I am regular at this hotel and usually there are some members of staff who ensure you have a beautiful room with a view and they go the extra mile to make sure you're comfortable. Unfortunately this time we received a substandard room. Despite paying alot of money for executive double room the bed was two single mattresses held together with one sheet which separated as we slept on it and hurt our backs. The heating did not work, balcony door would not close and the TV displayed a black screen. Although they sent a guy to check out the issues the balcony door had to remain open all night. We reported these issues to front desk and asked to be moved to another room as all the balcony executive rooms were unbooked that night. The front desk staff stated they would call to change the room but we did not receive a call. I spoke to manager the next morning who was incredibly rude, racist and sexist despite our compliants no apology was given. He judged us based on how who we are and therefore gave us substandard customer service due to his own prejudices. We will not stay her again as we have paid alot money to have a good room and the staff treated us with absolute contempt due to our race and gender. Do not stay here unless you want to be treated like your life is worthless.
Stayed 1 night in May 2025

6/10 Okay

Jack

Travelled with partner
We went to a gig in the o2 and had to stay in London so we booked a windowless room for try and be conservative with money, however we got there and the whole hotels air conditioning is basically non existent it was red hot in there and it was only the beginning of may, went to reception to upgrade to a better room which they agreed we paid £100 more to have a top bloke room with a balcony, although we could actually open the door the room was still very dated, air con didn’t work. Was an ok room for the night but we wouldn’t return to this hotel
Stayed 1 night in May 2025

10/10 Excellent

paul, harlow

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Betul

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

2/10 Terrible

Ailen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
that day I’ve stayed London was 20 degrees albeit the room temperature is set at 25 and cannot be change as they said the air conditioning was set centrally and it was broke.it was hassle that i sleep with open windows, with another building overlooking at me, and with the noise of the cars passing at night. The carpet of the room was dusty, and the bathroom water is strongly chlorinated.. i won’t recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Staff & service

Good stay! Close to shops and amenities.

We paid extra for a room with a window which is a little disappointing and frustrating as the view was of a construction site. There is a bar, restaurant space downstairs that overlooks the river. A nice place to have a chat or sip on a drink from the bar. The hotel room was clean albeit slightly old fashioned. Had a chandelier in the room. Very dramatic. Mini toiletries were provided. There was a desk and multiple sets of drawers for storage. I would recommend the stay as it was convenient for shops and restaurants. A short 10 minute walk away from multiple malls (Canada place, Cabot place, jubilee) in Canary Wharf.
Stayed 1 night in May 2025

10/10 Excellent

Meretgeldi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Nurtan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room felt very outdated, with old furniture. While it had a desk and all the necessary amenities, the overall impression was cheap and uninspired. Breakfast was underwhelming—the croissants seemed thick and stale, possibly several days old. However, the eggs were great!
Stayed 1 night in May 2025

8/10 Good

Kevin

Stayed 4 nights in May 2025

2/10 Terrible

Sima

Liked: Cleanliness, staff & service, property conditions & facilities
Sadly our stay wasn’t great, the first room had a awful noise constant so we were moved to another only to have the room next door having a rave into 3am in the morning resulting in no sleep.
Stayed 1 night in May 2025

6/10 Okay

Shane

Stayed 1 night in May 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025