Downtown Toronto hotels & accommodation with spa

The room cleaning staff was exceptionally helpful and kind every day we were greeted with a smile and cheery good morning Rooms were clean and roomy, outside noise is a bit much but not the staffs fault however the homeless population while not aggressive they come thru the lobby, yell to themselves, smoke crack and weed and one was prepping to shoot up in the lobby on two different occasions we walked past the house less individuals and in a busy lobby no staff seemed concerned or to notice that was the creepiest part of our entire stay we even saw a man smoking crack in a boba tea shop and I wasn’t sure if it’s just something staff allows for since the individuals aren’t aggressive I guess The gym is small and clean There were men coming in and out in jeans while I was trying to workout and made me uncomfortable but thinking the “adults” only pool area there was a big family with kids and lots of splashing and fun but definitely not a kid free or adult only and the staff there seemed a bit overwhelmed but was clean I wouldn’t say it’s super kid friendly considering the amount of houseless are allowed to loiter and do drugs openly

Excellent location. View was awesome. Very nice spacious room for our day.

Friendly and helpful staff with central location. Using the wifi took more step then necessary but only complaint the whole stay.