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Aparthotel

Crystal Bay on the Broadwater

3.5 star property

Photo gallery for Crystal Bay on the Broadwater

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area
Family Apartment, 1 Bedroom | Living area
Deluxe Apartment, 3 Bedrooms | Beach/ocean view
Family Apartment, 2 Bedrooms | Balcony
Individually decorated, individually furnished, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Kitchen
  • Washing machine
  • Dryer
The current price is NZ$281
includes taxes & fees
18 May - 19 May

Explore the area

View map
182 Marine Parade, Labrador, QLD, 4215
  • Place, Chirn Park
    ‪12 min walk‬
  • Place, Broadwater Parklands
    ‪15 min walk‬
  • Place, Gold Coast Aquatic Centre
    ‪17 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪35 min drive‬

Room options

View all photos for Traditional Apartment, 1 Bedroom

Traditional Apartment, 1 Bedroom | Living area

Traditional Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Living area

Family Apartment, 2 Bedrooms

  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

  • Water view
  • 109 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area

Family Apartment, 1 Bedroom

  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area

Executive Apartment, 2 Bedrooms

  • Water view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Living area

Deluxe Apartment, 3 Bedrooms

  • Water view
  • 110 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Two Bedroom Apartment

Standard Two Bedroom Apartment | Private kitchen

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • Water view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms

Deluxe Two Bedroom Apartment With Two Bathrooms

  • Water view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine | Living area

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

  • Water view
  • 273 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Economy Apartment, 1 Bedroom

Economy Apartment, 1 Bedroom | Living area

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Water view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

One Bedroom Apartment

  • Sleeps 2

View all photos for 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

1+1 Bedroom Apartment

  • Sleeps 3

View all photos for Standard 1+1 Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Standard 1+1 Bedroom Apartment

  • Sleeps 3

View all photos for Standard Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Standard Two Bedroom Apartment

  • Sleeps 4

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Two Bedroom Apartment

  • Sleeps 4

View all photos for Deluxe Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Deluxe Two Bedroom Apartment

  • Sleeps 4

View all photos for Executive Two Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Executive Two Bedroom Apartment

  • Sleeps 4

View all photos for Three Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Three Bedroom Apartment

  • Sleeps 6

View all photos for Deluxe Three Bedroom Apartment

Individually decorated, individually furnished, blackout curtains

Deluxe Three Bedroom Apartment

  • Sleeps 6

View all photos for Penthouse

Individually decorated, individually furnished, blackout curtains

Penthouse

  • Sleeps 6

View all photos for 1 Bedroom Deluxe Apartment

A modern living room with a blue sofa, a glass coffee table, and a ceiling fan.

1 Bedroom Deluxe Apartment

  • Water view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View | Living area

Apartment, 2 Bedrooms, Garden View

  • Garden view
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View | Living area

Apartment, 1 Bedroom, Garden View

  • Garden view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1-bed Room

Individually decorated, individually furnished, blackout curtains

Deluxe 1-bed Room

  • Sleeps 2

View all photos for 1 Bedroom Garden View

Individually decorated, individually furnished, blackout curtains

1 Bedroom Garden View

  • Sleeps 2

View all photos for 2 Bedroom Garden View

Private kitchen

2 Bedroom Garden View

  • Sleeps 4

Family One-Bedroom Apartment

  • Sleeps 3

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About the area

Gold Coast

At Crystal Bay on the Broadwater, you'll be 4.9 km (3 mi) from Surfers Paradise Beach and 5.6 km (3.5 mi) from Chevron Renaissance. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a balcony and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A hairdryer, an iron/ironing board and a wardrobe or cupboard are also available. Weekly housekeeping is available. .Enjoy the gym, Hot tub, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Labrador aparthotel include Cavill Avenue and SkyPoint Observation Deck.
View more Aparthotels in Gold CoastOpens in a new window

What's nearby

  • Chirn Park - 12 min walk - 1.1 km
  • Broadwater Parklands - 15 min walk - 1.3 km
  • Gold Coast Aquatic Centre - 17 min walk - 1.5 km
  • Australia Fair Shopping Centre - 3 min drive - 1.9 km
  • Marina Mirage Shopping Centre - 8 min drive - 6.1 km

Getting around

  • Cypress Avenue Station - 10 min drive
  • Helensvale Station - 15 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 43 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Broadwater Cafe - ‬14 min walk
  • ‪Vinnie's Italian Restaurant - ‬7 min walk
  • ‪Daiki - ‬9 min walk
  • ‪The Cheesecake Shop Southport - ‬14 min walk

About this property

Crystal Bay on the Broadwater

As a guest of Crystal Bay on the Broadwater, you'll find an outdoor pool, a hot tub, a sauna, and a fitness centre. WiFi is free in public spaces. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Crystal Bay on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 14 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Car hire
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Bay Broadwater Apartment Labrador

Crystal Bay Broadwater Labrador

Crystal Bay Broadwater Apartment

Crystal Broadwater Labrador

Crystal Bay on the Broadwater Labrador

Crystal Bay on the Broadwater Aparthotel

Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

What is the cancellation policy at Crystal Bay on the Broadwater?

Crystal Bay on the Broadwater offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crystal Bay on the Broadwater?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Crystal Bay on the Broadwater on 18 May 2026 start from NZ$281, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crystal Bay on the Broadwater?

Yep, Crystal Bay on the Broadwater has a free self car park.

Are there any beaches close to Crystal Bay on the Broadwater?

The closest beach to Crystal Bay on the Broadwater is Surfers Paradise Beach (5.2 km).

Does Crystal Bay on the Broadwater have a pool?

Crystal Bay on the Broadwater has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Crystal Bay on the Broadwater have a waterslide?

No, there is no waterslide at Crystal Bay on the Broadwater, but Gold Coast Aquatic Centre is a short 18-minute walk away.

What makes Crystal Bay on the Broadwater a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Crystal Bay on the Broadwater.

Is there a free airport shuttle available at Crystal Bay on the Broadwater?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Crystal Bay on the Broadwater?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Crystal Bay on the Broadwater?

No, only service animals are allowed.

Crystal Bay on the Broadwater Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 922 reviews
Rating 8 - Good. 326 out of 922 reviews
Rating 6 - Okay. 74 out of 922 reviews
Rating 4 - Poor. 19 out of 922 reviews
Rating 2 - Terrible. 9 out of 922 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Elyse

Travelled with family and small children
Liked: Cleanliness
Good location, easy parking, friendly staff and amenities as described.
Stayed 6 nights in Apr 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness
Beautifully appointed apartment. Had everything you could ned
Stayed 1 night in Apr 2026

8/10 Good

Nathan

Stayed 2 nights in Jan 2026

10/10 Excellent

Sheryl

Stayed 7 nights in Jan 2026

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
All the rooms and balcony were spotless, front desk was on the ball on arrival. Very pleasant stay
Stayed 7 nights in Jan 2026

8/10 Good

Micheal

Stayed 3 nights in Jan 2026

6/10 Okay

Allison

We stayed there 3 nights and there was onlyb1 roll of toilet paper.
Stayed 3 nights in Jan 2026

6/10 Okay

Xinxin

Stayed 6 nights in Jan 2026

4/10 Poor

James

Stayed 3 nights in Jan 2026

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness
Staff very helpful and friendly
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 5 nights in Jan 2026

6/10 Okay

Kathryn

Travelled with family
We stayed in the Standard 2 bed apartment. The location is good, view of the Broadwater and handy to shops, parks etc. pool was good. This apartment is in need of an upgrade unfortunately. Doors on balcony don’t lock, aircon noisy & smelly. Damp smell through apartment so had to really open all doors for airflow. Carpet sticky, couches in need of replacement, toilet roll holder broken & a few other small things. Balcony furniture old. Fans were dusty. Would stay again but in an upgraded apartment. Staff were pleasant to deal with.
Stayed 3 nights in Jan 2026

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 3 nights in Jan 2026

6/10 Okay

ALLISON

Room and furniture is dated and could have been cleaner. Shower floods the entire bathroom due to design and shower door problems.
Stayed 1 night in Jan 2026

8/10 Good

lakhvinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
better if they provide air conditioning control in all guest rooms.
Stayed 4 nights in Dec 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, amenities
Staff were courteous and welcoming. Check in and check out were seemless and easy. The apartment could do with some extra cleaning of fans in bathroom, spa jets and ledges on big windows. TV and wall fan in one of the bedrooms did not work so that was disappointing but overall our stay was good. Location was excellent for what we needed also.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Beautiful view! Very clean. Loved it
Stayed 1 night in Jan 2026

6/10 Okay

Jasvinder

Travelled with family and small children, Travelled with group
Liked: Amenities
The staff were friendly and the location was excellent, with beautiful water views. However, the apartment itself was very disappointing. Two of the rooms did not have air conditioning, and one room has a water heater installed in the room with no ventilation considerations. There was no consideration for guest comfort, as proper ventilation or air conditioning should be essential. None of the bathrooms had locks, which was unexpected and uncomfortable, especially as they were shared bathrooms. The utensils were not clean, and the apartment overall felt poorly maintained and in need of renovation. There were also no bin bags provided for our four-night stay. While the views were great, the apartment did not justify the price we paid. Compared to our previous stays across Australia, this fell well below our expectations.
Stayed 4 nights in Dec 2025

8/10 Good

Jack

Travelled with family
room is clean, staff is helpful, reception not available when checking in, rang up to get keys from security box and instructions.
Stayed 3 nights in Dec 2025

8/10 Good

NABEEL

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the room was clean it was in need of some general maintenance and was showing its age.We will be coming back but will be upgrading to a renovated room.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Room was amazing, amenities great and staff very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view. Great aircon and friendly staff. 👍👍
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean apartment and a room with a view. Highly recommend!
Stayed 2 nights in Dec 2025