Aparthotel

Crystal Bay on the Broadwater

3.5 star property
Aparthotel with free parking, in the vicinity of Surfers Paradise Beach

Photo gallery for Crystal Bay on the Broadwater

Balcony
Family Apartment, 1 Bedroom | Living area
Outdoor pool, pool loungers
Family Apartment, 1 Bedroom
Apartment, 3 Bedrooms | Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub
  • Dryer
  • Washer

Explore the area

View map
182 Marine Parade, Labrador, QLD, 4215
  • Place, Surfers Paradise Beach
    ‪6 min drive‬
  • Place, Sea World
    ‪6 min drive‬
  • Place, Cavill Avenue
    ‪7 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

Family Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 6
  • 3 Queen Beds

Apartment, 2 Bedrooms, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Traditional Apartment, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

1 Bedroom Deluxe Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 92 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Economy Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Apartment, 2 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Deluxe Two Bedroom Apartment With Two Bathrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 110 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Family Penthouse, 3 Bedrooms, Sea View, Mezzanine

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 273 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Apartment, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 109 sq m
  • 3 bedrooms
  • Water view
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

Deluxe Three Bedroom Apartment

  • Sleeps 6

One Bedroom Apartment

  • Sleeps 2

Deluxe 1-bed Room

  • Sleeps 2

Three Bedroom Apartment

  • Sleeps 6

Standard Two Bedroom Apartment

  • Sleeps 4

1+1 Bedroom Apartment

  • Sleeps 3

Two Bedroom Apartment

  • Sleeps 4

Penthouse

  • Sleeps 6

Deluxe Two Bedroom Apartment

  • Sleeps 4

Standard 1+1 Bedroom Apartment

  • Sleeps 3

Executive Two Bedroom Apartment

  • Sleeps 4

2 Bedroom Garden View

  • Sleeps 4

1 Bedroom Garden View

  • Sleeps 2

Family One-Bedroom Apartment

  • Sleeps 3

You may also like

About the area

Gold Coast

At Crystal Bay on the Broadwater, you'll be 4.7 km (2.9 mi) from Surfers Paradise Beach and 5.6 km (3.5 mi) from Chevron Renaissance. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers. .Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a balcony and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. A hairdryer, an iron/ironing board and a wardrobe or cupboard are also available. Weekly housekeeping is available. .Enjoy the gym, Hot tub, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 3.5-property class Labrador aparthotel include Cavill Avenue and SkyPoint Observation Deck.

What's nearby

  • Broadwater Parklands - 15 min walk - 1.3 km
  • Surfers Paradise Beach - 6 min drive - 5.4 km
  • Sea World - 6 min drive - 5.7 km
  • Chevron Renaissance - 7 min drive - 6.1 km
  • Cavill Avenue - 7 min drive - 6.5 km

Getting around

  • Helensvale Station - 9 min drive
  • Cypress Avenue Station - 9 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Montezuma's - ‬7 min walk
  • ‪Atto Korean Cuisine - ‬15 min walk
  • ‪The Cheesecake Shop - ‬14 min walk
  • ‪Subway - ‬6 min walk

About this property

Crystal Bay on the Broadwater

Aparthotel with free parking, in the vicinity of Surfers Paradise Beach
As a guest of Crystal Bay on the Broadwater, you'll find an outdoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi is free in public spaces. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Crystal Bay on the Broadwater. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 14 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Crystal Bay on the Broadwater offers 52 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Similar properties

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Car hire
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Free newspapers in lobby
  • Guidebooks
  • Housekeeping (weekly)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 14 floors
  • 52 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (8:30 AM - 12:30 PM)
Front desk staff will greet guests on arrival at the property
Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Bay Broadwater Apartment Labrador
Crystal Bay Broadwater Labrador
Crystal Bay Broadwater Apartment
Crystal Broadwater Labrador
Crystal Bay on the Broadwater Labrador
Crystal Bay on the Broadwater Aparthotel
Crystal Bay on the Broadwater Aparthotel Labrador

Frequently asked questions

What is the cancellation policy at Crystal Bay on the Broadwater?

Crystal Bay on the Broadwater offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crystal Bay on the Broadwater?

Yep, Crystal Bay on the Broadwater has a free self car park.

Are there any beaches close to Crystal Bay on the Broadwater?

The closest beach to Crystal Bay on the Broadwater is Surfers Paradise Beach (5.2 km).

Does Crystal Bay on the Broadwater have a pool?

Crystal Bay on the Broadwater has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Crystal Bay on the Broadwater have a waterslide?

No, there is no waterslide at Crystal Bay on the Broadwater, but Gold Coast Aquatic Centre is a short 16-minute walk away.

What makes Crystal Bay on the Broadwater a romantic place to stay?

1 hot tub, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Crystal Bay on the Broadwater.

Is there a free airport shuttle available at Crystal Bay on the Broadwater?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Crystal Bay on the Broadwater?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Crystal Bay on the Broadwater?

No, only service animals are allowed.

Reviews

Crystal Bay on the Broadwater Reviews

8.8

Excellent

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 467 out of 872 reviews
Rating 8 - Good. 311 out of 872 reviews
Rating 6 - Okay. 67 out of 872 reviews
Rating 4 - Poor. 18 out of 872 reviews
Rating 2 - Terrible. 9 out of 872 reviews

Reviews

6/10 Okay

Michelle

Travelled with family
Liked: Amenities
The pool, gym and spa facilities were fantastic. The apartment was clean but quite dated.
Stayed 3 nights in Sep 2025

10/10 Excellent

Harley

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great service, clean rooms very comfortable and child friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

petar

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

mitchell

Stayed 4 nights in Jun 2025

10/10 Excellent

Dean

Stayed 5 nights in Jun 2025

6/10 Okay

sabrina

Travelled with family and small children
Liked: Amenities
Apartment was run down and needs an upgrade. It is also quite small. But pool and amenities were great. It’s a super location, walking distance to restaurants and a stunning outlook of the bay. We travelled with 2 kids.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view over the Broadwater towards Sea World . Apartment 401 (Deluxe) was spacious and well appointed
Stayed 3 nights in Jun 2025

4/10 Poor

Lyn

Disliked: Cleanliness

Very average property

Very basic accommodation and an old property whose apartments haven’t been updated at all since being built many years ago. Room was old and not very well maintained and smelt of old cooking smells and poor drainage. Whilst IK and good value for one night or two. I wouldn’t choose it for an extended stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tania

Liked: Amenities, property conditions & facilities
Friendly, happy place. Will return
Stayed 3 nights in Jun 2025

10/10 Excellent

Ramez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet location
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Geoff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The beds could be better and the interior could be updated but overall we had a pleasant stay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tom

Stayed 8 nights in May 2025

10/10 Excellent

Odette

Liked: Cleanliness, room comfort
Loved the hotel, the apartment was really nice it had a great view the area was quiet. If I had something to complain about the shower could have been cleaner mould on the door handle and a bit of rubbish on the floor
Stayed 12 nights in May 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment - lovely and clean, great views, good beds, overall really good. Staff were really nice and helpful. 😊
Stayed 1 night in May 2025

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, room comfort
Crystal Bay is located in a quite, peaceful area with a stunning veiw. Gas station, coffee shop, convenience store ect are all within walking distance. The rooms are self contained and supplied with everything you need for a easy and comfortable stay. As well as a pool, spa, barbecue area, gym ect. The staff are so friendly and very helpful. I highly recommend and will definitely be back!
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
All quiet just what I needed
Stayed 3 nights in May 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
having stayed here on more than 5 occasions it has been consitently a great place to stay. Thats why we always come back.
Stayed 4 nights in May 2025

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was relaxing easy access to beach
Stayed 4 nights in May 2025

10/10 Excellent

LEI

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy parking, big living room, kitchen device for cooking
Stayed 4 nights in May 2025

10/10 Excellent

Kopae

Liked: Cleanliness, amenities, property conditions & facilities
Very nice,tidy, nice lounge, bedrooms ,kit hen, pool spa suna really goodclean,beautiful area and place, a wee bit outdated but for the price very affordable, best fir buck in surface
Stayed 1 night in May 2025

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No fuss clean nice spot
Stayed 1 night in May 2025

6/10 Okay

Sarah

Travelled with family
Liked: Amenities
Lovely view
Stayed 4 nights in May 2025

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness
Fabulous view, secure parking and location suited us perfectly. Would stay there again.
Stayed 6 nights in Apr 2025