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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

6 outdoor pools, pool umbrellas
Property video
15 restaurants; breakfast, lunch and dinner served
Private beach, white sand, sun-loungers, beach umbrellas
Beach bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
The current price is NZ$1,157
includes taxes & fees
30 July - 31 July

Explore the area

View map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Place, Akumal Ecological Center
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬

Room options

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Free minibar, in-room safe, individually decorated, desk

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Free minibar, in-room safe, individually decorated, desk

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

8.0 out of 10
Very good
(11 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Balcony view

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

9.6 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Suite Beachfront

Free minibar, in-room safe, individually decorated, desk

Family Selection Suite Beachfront

  • Sea view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Garden View Single Use

Free minibar, in-room safe, individually decorated, desk

Family Selection Junior Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Rooftop Private Pool Single Use

View from room

Family Selection Junior Suite Rooftop Private Pool Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Junior Suite Swim-up Single Use

Balcony view

Family Selection Junior Suite Swim-up Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Selection Suite Beachfront Single Use

Free minibar, in-room safe, individually decorated, desk

Family Selection Suite Beachfront Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Kantenah

A luxury stay in Kantenah awaits you at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive. You'll be 10.7 km (6.7 mi) from Akumal Beach and 20 km (12.4 mi) from Xel-Há Park. Highlights at this all-inclusive property include 15 restaurants, 6 outdoor swimming pools and a full-service spa. .A day of pampering can include beachside massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, The Nest, is open for breakfast and dinner. Es Niu Pool Bar is the property's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Free full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Attractions within a 10-minute drive of this 5-property class Kantenah property include Cenote Azul and Xpu-ha Beach.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 5 min drive - 7.8 km
  • Cenote Cristalino - 5 min drive - 8.1 km
  • Akumal Beach - 6 min drive - 7.5 km
  • Akumal Ecological Center - 6 min drive - 7.5 km
  • Xpu-ha Beach - 6 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 73 min drive

Restaurants

  • ‪Pueblito Lindo - ‬7 min drive
  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪La Hacienda - ‬1 min drive
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪Arrecifes - ‬4 min drive

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 15 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 18 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. You'll have access to the outdoor pool at a partner property. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 170 guestrooms or units
  • 2 levels
  • 4 buildings
  • 15 dining venues
  • 2 bars on the beach
  • 3 swim-up bars
  • 18 bars or lounges
  • Built in 2002
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers 170 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Each accommodation is individually decorated. Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Kantenah property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, 1,011 reviews
The price is NZ$571
includes taxes & fees
29 July - 30 July
Grand Palladium Kantenah Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • Es Niu Pool Bar
  • La Hacienda
  • Portofino
  • The Nest

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Kayaking
  • Mini golf
  • Outdoor pool (guest access)
  • Pilates classes
  • Segway rentals/tours
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 2002
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

What is the cancellation policy at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

As of 1 Jul 2026, prices found for a 1-night stay for 2 adults at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive on 30 Jul 2026 start from NZ$1,157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yep, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive has free valet parking.

Are there any beaches close to Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

The closest beach to Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is Akumal Beach (6.2 km).

Is there a spa on site at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a pool?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive features a private beach, 2 beach bars and 6 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive a romantic place to stay?

A private beach and couples dining, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive.

Is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive serve breakfast?

Yep, free full brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

No, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Relax with a coldie at the 2 beach bars or 18 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

No, only service animals are allowed.

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 289 reviews
Rating 8 - Good. 55 out of 289 reviews
Rating 6 - Okay. 25 out of 289 reviews
Rating 4 - Poor. 11 out of 289 reviews
Rating 2 - Terrible. 6 out of 289 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff, great pool, the buffet is ok.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort all the way around. Pools were beautiful. Great food and tons of options. Amazing wildlife around the resort. Top notch service!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but beach although not the hotels fault.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Second time we’ve been there! Staff is wonderful and so clean
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

nikole

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay! Wonderful attentive staff and beautiful property!!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful place would definitely recommend to others.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants, food was good. Resort was big and lots of things to do.
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Nicholas Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent for the most part. Rooms were clean and ample beach chairs
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service, property conditions & facilities
A great family trip. Super nice hotel.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sean Patrick

Liked: Cleanliness, amenities, property conditions & facilities
A+ Stay! Clean room, lots to do! Staff so friendly!
Beautiful scenery
Nightly turn down service!
Swim up pool- FS
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Maryna

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms and the whole property is very clean, quiet and beautiful. Amenities are unfortunately lacking, ai wish they would have some music on the pool and in the evening. Food was ok
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for a family trip
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and expansive, filled with beautiful flora and fauna. The one drawback was the ala carte food, which left a lot to be desired. The best restaurant by far was Bravo, which is an add-on but free if you book through Expedia.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our trip.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Margot and Al

Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 6 nights in Apr 2025
Verified

6/10 Okay

Chad Tyler

Liked: Cleanliness, property conditions & facilities
Was led to believe we would have $600 credit to use at the resort (Expedia silver member perk). This credit was provided in the form of a coupon book that would require you to spend more money than they were worth Resort was fine
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good to excellent. The only thing that is mediocre is the food esp the steaks.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly great staff
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

KAMIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Lety

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort would definitely recommend
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Stephanie Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very clean, the staff was friendly and always available. The only negative was all of the mosquitos
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

kevin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Brittany Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Our room was always cleaned up when we came back with fresh towels, clean sheets, and fun set ups for the kids
Stayed 5 nights in Nov 2025
Verified

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurants overbooked so had to eat at buffet
Stayed 5 nights in Dec 2025