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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Property class: 5 and above

Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

A beach resort with a sandy shoreline, palm trees, and a clear blue sea.
Property video
A clear blue pool with lounge chairs and umbrellas, surrounded by palm trees.
A poolside area with sun loungers, umbrellas, and palm trees.
A wooden entrance with a thatched roof, a sign reading "The Nest", and a pathway leading to a water feature.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
The current price is NZ$887
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪88 min drive‬

Room options

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

A hotel room with a large bed, a balcony with a view of palm trees and the sea, a small table, and a chair.

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

  • Garden view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite (Up to 2 kids FREE under 17years)

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite (Up to 2 kids FREE under 17years)

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out (Up to 2 kids FREE under 17 years)

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim Out (Up to 2 kids FREE under 17 years)

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront

  • Sea view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Single Use

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Single Use

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop Private Pool Single Use

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop Private Pool Single Use

  • Garden view
  • 103 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out Single Use

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim Out Single Use

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront Single Use

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront Single Use

  • Sea view
  • 103 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Swim Out Beachfront

A modern living room with a sofa, a dining table with chairs, a television, and a large window with a view of palm trees and the ocean.

Family Selection Suite Swim Out Beachfront

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Swim Out Beachfront Single Use

A modern living room with a sofa, a dining table with chairs, a television, and a large window with a view of palm trees and the ocean.

Family Selection Suite Swim Out Beachfront Single Use

  • Sea view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Rooftop Private Pool

A modern hotel room with a large bed, bedside tables, a bench, and a radiator.

Family Selection Suite Rooftop Private Pool

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Suite Rooftop Private Pool Single Use

A modern hotel room with a large bed, bedside tables, a bench, and a radiator.

Family Selection Suite Rooftop Private Pool Single Use

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out Beachfront

A hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Family Selection Junior Suite Swim Out Beachfront

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out Beachfront Sinlge Use

A hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Family Selection Junior Suite Swim Out Beachfront Sinlge Use

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

About the area

Kantenah

A luxury stay in Kantenah awaits you at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive. You'll be 10.7 km (6.7 mi) from Akumal Beach and 20 km (12.4 mi) from Xel-Há Park. .A day of pampering can include beachside massages, body scrubs and facials along with access to the sauna and steam room. The restaurant, The Nest, is open for breakfast and dinner. Spend the day at the private beach where you'll find sunloungers, and enjoy the 6 outdoor swimming pools and free water park. Plus you'll find free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Free full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 5 min drive - 7.8 km
  • Cenote Cristalino - 5 min drive - 8.1 km
  • Akumal Beach - 5 min drive - 7.5 km
  • Akumal Ecological Center - 5 min drive - 7.5 km
  • Ecopark Kantun Chi - 6 min drive - 8.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 73 min drive

Restaurants

  • ‪Breeze Beach Bar - ‬8 min drive
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Pueblito Lindo - ‬7 min drive
  • ‪Oishi Japanese Restaurant - ‬7 min drive
  • ‪Bar Balam - ‬10 min walk

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive, you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 15 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars and 18 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. You'll have access to the outdoor pool at a partner property. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

  • 170 guestrooms or units
  • 2 levels
  • 4 buildings
  • 15 dining venues
  • 2 bars on the beach
  • 3 swim-up bars
  • 18 bars or lounges
  • Built in 2002
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers 170 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Each accommodation is individually decorated. Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Kantenah property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and a safe. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

A resort with a large pool, palm trees, and a beach view.
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.6 out of 5, Wonderful, 1,020 reviews
The price is NZ$471
includes taxes & fees
30 Nov - 1 Dec
Grand Palladium Kantenah Resort & Spa All Inclusive

Property amenities

Restaurants on site

  • El Dorado
  • Es Niu Pool Bar
  • La Hacienda
  • Portofino
  • The Nest

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

What is the cancellation policy at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive on 30 Nov 2026 start from NZ$887, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yep, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive has free valet parking.

Are there any beaches close to Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

The closest beach to Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is Akumal Beach (6.2 km).

Is there a spa on site at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as beachside massages.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a pool?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive features a private beach, 2 beach bars and 6 outdoor pools. All guestrooms come with Hot tubs, Private jetted baths and 24-hour room service.

What makes Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive a romantic place to stay?

A private beach and couples dining, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive.

Is Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive serve breakfast?

Yep, free full brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

No, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Relax with a coldie at the 2 beach bars or 18 lounge bars, and grab a meal at the onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

No, only service animals are allowed.

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 208 out of 311 reviews
Rating 8 - Good. 60 out of 311 reviews
Rating 6 - Okay. 26 out of 311 reviews
Rating 4 - Poor. 11 out of 311 reviews
Rating 2 - Terrible. 6 out of 311 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff. Kindly and friendly. Daniel Hernandez are the greatest servers! Great service! Great customer service and care! They are great people and staff!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply, great experience overall.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff, great pool, the buffet is ok.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay! Wonderful attentive staff and beautiful property!!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort all the way around. Pools were beautiful. Great food and tons of options. Amazing wildlife around the resort. Top notch service!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience . Our butler Daniel H. Really helped to make everything easier and memorable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful place would definitely recommend to others.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but beach although not the hotels fault.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Second time we’ve been there! Staff is wonderful and so clean
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A great family trip. Super nice hotel.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants, food was good. Resort was big and lots of things to do.
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent for the most part. Rooms were clean and ample beach chairs
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for a family trip
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort would definitely recommend
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A+ Stay! Clean room, lots to do! Staff so friendly!
Beautiful scenery
Nightly turn down service!
Swim up pool- FS
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our trip.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly great staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms and the whole property is very clean, quiet and beautiful. Amenities are unfortunately lacking, ai wish they would have some music on the pool and in the evening. Food was ok
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained.
Stayed 10 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with amazing staff and very well maintained property
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and awesome vacation
Stayed 10 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This place is for all families very clean and safe- the staff excellent and exceptional- my seven year old daughter had the best time at this resort!! We will definitely be back to visit!
Beautiful Flamingos
Restaurants, Bars, & Buffets
Walk out pools, clean grounds
Restaurants, shops, reception
Stayed 4 nights in May 2025