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4.4 out of 5

"Easy to find, awesome location, friendly helpful staff, great room for the price and well presented. " More

By a verified traveller on Tue 17 Jul 2018

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Hotel Description

Novotel New Plymouth Hobson puts you in the heart of New Plymouth, within a 20-minute stroll of Centre City Shopping Centre and Pukekura Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs.

All 85 rooms feature satellite TV, coffee/tea makers and free newspapers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Pillow menus, safes and hairdryers are also available.

The restaurant, Governors, serves regional cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. 2153 square feet (200 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre. Additionally, you'll find free WiFi in public areas, a fitness centre and free use of bicycles. Full breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star New Plymouth hotel include TSB Stadium and Wind Wand.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$130* Per night/room 13 Oct. - 14 Oct.

Executive Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel New Plymouth Hobson ratings based on 79 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel New Plymouth Hobson

Everyone (67) Couples (8) Business (1) Family (4)
5 out of 5
Beautiful room & a great night's sleep. Brekky was good, but not as good as other Novotels

Posted by on 16 Sep. 2019

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4 out of 5
The location was excellent and the hotel was quite Excellent service from all staff

Posted by on 12 Sep. 2019

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3 out of 5

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Front Office Manager

Kia Ora, thank you for your feedback. See you again soon. Ngā mihi, Allie Blackwood

2 out of 5
The bed was very hard and uncomfortable. The air conditioning was noisy. There was a lot of noise in the hallway that sounded like people were coming into our room.

Posted by on 26 Jun. 2019

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Comment from Hotel Management

9 Jul. 2019 by Front Office Manager

Thank you for taking the time to share your feedback. I apologise you did not find your stay comfortable - this is unusual feedback and I apologise we did not meet your expectations. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood

4 out of 5
Room very spacious and a little to warm for my liking but used air con to cool down. Bed was super comfortable only negative was they never serviced the room while we were out?

Posted by on 16 Jun. 2019

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Comment from Hotel Management

17 Jun. 2019 by Front Office Manager

Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel however I apologise the room was not serviced. This is unusual feedback and the only reason why it would not have been serviced would have been because the privacy light was left on. I apologise for the confusion. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood

3 out of 5
studio rooms no view due to shutters over windows and no warning about this small sticker on window with the reason not the best for a 6 day stay

Posted by on 6 May 2019

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Comment from Hotel Management

22 May 2019 by Front Office Manager

Thank you for taking the time to share your feedback. We apologise the room did not meet your expectation in regards to the small windows, next time perhaps choose and Executive Room with slightly more room, larger windows and an abundance of natural light. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood

5 out of 5
Great stay, clean and comfortable with very friendly staff

Posted by on 15 Apr. 2019

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Comment from Hotel Management

22 May 2019 by Front Office Manager

Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and fabulous staff. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood

5 out of 5
Near new condition, a lovely hotel. Loved the sprawling layout.

Posted by on 4 Apr. 2019

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Comment from Hotel Management

22 May 2019 by Front Office Manager

Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood

3 out of 5
This was actually quite nice however the only real let downs were there I had to clean my own toilet 😔 before I could use it and I had issues with the air conditioning, which to the night time service attendants response was when he kindly came and had a look "I had to turn it on". The issue was it kept turning off after about 30mins never at a consistent temperature. Otherwise nice

Posted by on 11 Feb. 2019

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Comment from Hotel Management

21 Mar. 2019 by Front Office Manager

Thank you for taking the time to share your feedback. I apologise the air conditioning was a little confusing, we have since looked into this and there was timer set by a previous guest. I apologise for this. We hope to welcome you back to our hotel very soon! Sincerely, Allie Blackwood

3 out of 5
Slats over windows so room a bit like a prison..no info on how to drive aircon..flies VERY annoying in rstaurant

Posted by on 5 Feb. 2019

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Comment from Hotel Management

21 Mar. 2019 by Front Office Manager

Thank you for taking the time to share your feedback. I apologise it did not quite meet your expectations. Sincerely, Allie Blackwood

Property Features

Novotel New Plymouth Hobson offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly Novotel New Plymouth Hobson. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star New Plymouth hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 2 conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: New Plymouth (NPL) (10.5 km / 6.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel New Plymouth Hobson offers 85 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. This New Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.

Governors – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25 and NZD 30 per person (approximately)
  • Airport shuttle fee: NZD 25 per person (one-way)
  • Airport shuttle fee per child: NZD 5 (one-way), (up to 12 years old)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel New Plymouth Hobson Hotel
  • Novotel Hobson Hotel
  • Novotel New Plymouth Hobson
  • Novotel Hobson
  • Novotel New Plymouth Hobson Hotel
  • Novotel New Plymouth Hobson New Plymouth
  • Novotel New Plymouth Hobson Hotel New Plymouth

You should know

  • Novotel New Plymouth Hobson offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.co.nz/New-Plymouth-Hotels-Novotel-New-Plymouth-Hobson.h12641865-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.