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4.5 out of 5

"Nice and clean, nice size rooms, friendly staff, free parking. " More

By a verified traveller on Sat 22 Feb 2020

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Hotel Description

Novotel New Plymouth Hobson puts you in the heart of New Plymouth, within a 20-minute stroll of Centre City Shopping Centre and Pukekura Park. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

Satellite TV, coffee/tea makers, and free newspapers are featured in all 85 rooms. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Pillow menus, safes, and hair dryers are also available.

The restaurant, Governors, serves regional cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. 2153 square feet (200 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a fitness center, and free use of bicycles. Each morning full breakfast is served between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star New Plymouth hotel include TSB Stadium and Wind Wand.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$156* Per night/room 21 Mar. - 22 Mar.

Executive Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Novotel New Plymouth Hobson ratings based on 87 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel New Plymouth Hobson

Everyone (70) Couples (10) Business (1) Family (7)
5 out of 5
Nice and clean, nice size rooms, friendly staff, free parking.

Posted by on 22 Feb. 2020

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5 out of 5

Posted by on 1 Feb. 2020

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5 out of 5
Good hotel , stayed short for 1 night only but it was quite good

Posted by , from Auckland on 30 Jan. 2020

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5 out of 5
Nice and clean and handy location. Love the décor or the restaurant

Posted by on 20 Jan. 2020

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5 out of 5
Didn’t find anything to dislike. Great location, delicious evening meal, Friendly staff very clean

Posted by on 20 Jan. 2020

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5 out of 5

Posted by on 7 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Front Office Manager

Kia Ora Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Ngā Mihi Allie Blackwood

4 out of 5
Lunch and both book up could only get room service

Posted by on 13 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Front office Manager

Kia Ora Thank you for taking the time to share your feedback. I apologise about the restaurant being full, we hope the room service was suffice on this occassion. We hope to welcome you back to our hotel very soon! Ngā Mihi Allie Blackwood

4 out of 5
Lovely hotel, spacious rooms, modern facilities. Breakfast was excellent. Only downfalls were the requested and promised fresh milk not being delivered to the room and the average service in the bar (from the manager no less) with the incorrect drink being provided and very inattentive service. Housekeeping we excellent.

Posted by on 28 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Front Office Manager

Kia Ora Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel however I apologise about a couple of things that let your experience down. I will be sure to pass these over to our Food and Beverage Manager, thank you for letting us know. We hope to welcome you back to our hotel very soon! Ngā Mihi Allie Blackwood

5 out of 5
Beautiful room & a great night's sleep. Brekky was good, but not as good as other Novotels

Posted by on 16 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Front Office Manager

Kia Ora Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel. We are disappointed to hear the breakfast did not quite meet your expectations, we are in the process of making changes so hopefully this will enhance our breakfast moving forward. We hope to welcome you back to our hotel very soon! Ngā mihi Allie Blackwood

4 out of 5
The location was excellent and the hotel was quite Excellent service from all staff

Posted by on 12 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Front Office Manager

Kia Ora Thank you for taking the time to share your feedback. We are so pleased you enjoyed our wonderful hotel and fabulous staff. We hope to welcome you back to our hotel very soon! Ngā mihi Allie Blackwood

Property Features

Novotel New Plymouth Hobson offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel New Plymouth Hobson. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star New Plymouth hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 3 levels
  • 2 conference rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: New Plymouth (NPL) (10.5 km / 6.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel New Plymouth Hobson offers 85 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This New Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Governors - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 40.00.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 25 and NZD 30 per person (approximately)
  • Airport shuttle fee: NZD 25 per person (one-way)
  • Airport shuttle fee per child: NZD 5 (one-way), (up to 12 years old)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel New Plymouth Hobson Hotel
  • Novotel Hobson Hotel
  • Novotel New Plymouth Hobson
  • Novotel Hobson
  • Novotel New Plymouth Hobson Hotel
  • Novotel New Plymouth Hobson New Plymouth
  • Novotel New Plymouth Hobson Hotel New Plymouth

You should know

  • Novotel New Plymouth Hobson offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.wotif.co.nz/New-Plymouth-Hotels-Novotel-New-Plymouth-Hobson.h12641865-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.