We stayed for seven nights during a particularly cold period and were very pleased with several aspects of the hotel. The location is excellent and very central. Our room was warm, quiet, and clean, which made for a comfortable stay. The beds were comfortable, and the bathroom was a good size. Although staff interaction was limited, everyone we encountered was friendly and helpful. When we requested a kettle, as there were no tea and coffee making facilities in the room, one was promptly delivered.
Unfortunately, the breakfast was a significant disappointment. We paid extra for it, and had we fully understood what was included, we would not have chosen to do so. The selection was quite basic — you chose a single cold item such as a yoghurt or a salmon box to assemble a bagel yourself, along with a cold drink. Plates were not provided, cutlery was plastic, and the drip coffee was served in paper cups. This felt more like a budget offering and did not align with the standard we have come to expect from Hyatt properties.