3.6 out of 5

"Room was excellent, way bigger than expected with views of the city and Hudson River. Walking distance to everything in Times Square, Hell’s Kitchen ... " More

By a verified traveller on Fri 11 May 2018

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Hotel Description

A family-friendly stay in the heart of New York awaits you at Crowne Plaza Times Square Manhattan. Within steps you'll find Walter Kerr Theatre and Ambassador Theatre. Highlights at this hotel include a restaurant, an indoor swimming pool and a health club.

All 795 soundproofed rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, MP3 docks and coffee/tea makers. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. Down comforters, free weekday newspapers and video game consoles are also available.

The restaurant, Brasserie 1605, is open for breakfast, brunch and lunch. The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre along with access to aerobics classes and yoga classes. Other amenities include free WiFi in public areas, a 24-hour business centre and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking.

Places within a short walk of this 4-star Midtown hotel include Circle in the Square Theater and Duffy Square.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$148 per night

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, View (Times Square View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View (Times Square View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Crowne Plaza Times Square Manhattan ratings based on 12 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Times Square Manhattan

Everyone (11) Students (1)
4 out of 5
Excellent Location and good facilities. Some décor in rooms needs updating/fixing but rooms large and comfortable.

Posted by on 23 Jan. 2019

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5 out of 5
Great location, friendly staff. we had a nice interaction with our cleaner when my son was sick in bed one day. She was lovely and gave some good advice on where to get some chicken soup for him. Thanks

Posted by on 9 Dec. 2018

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4 out of 5
Room was excellent, way bigger than expected with views of the city and Hudson River. Walking distance to everything in Times Square, Hell’s Kitchen and hop on hop off buses🎏

Posted by , from brisbane. Australia on 11 May 2018

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4 out of 5
Cons: Fix the loose taps
Location: Very convenient for the theatres, Times Square and underground train.
Interesting. Try the M&M store to keep yourself busy looking at all the merchandise there. Why does this section keep staying brown in colour.

Posted by on 2 May 2018

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3 out of 5

Good Location

Accomdation is dated, no fridge staff need to look at their manners and have a greater understanding of customer service. No major facilities or associated ihg club members as per other group hotels no complimentary bottled water or executive Lounge. Location and very good gym facility are major wins for this hotel. Beyond this needs work.

Posted by on 27 Feb. 2018

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2 out of 5
Pros: everything
Cons: do your marketing around you
Location: that wont make any difference
Firstly you have to pay $30 for what i don't now but the catch is what crd they give you for free couple drink, wi-fi of which to me that what is that $30 for. Executive Hotel was much better than Crowne Plaza. Everything was free over there wi-i gym

Posted by on 23 Aug. 2017

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5 out of 5

Great

Can't fault it. Had a great experience. Great location. Staff very helpful.

Posted by , from nsw on 30 Jul. 2017

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5 out of 5

Hotel right on Times Square

Pros: Location was absolutely amazing (walking distance to almost everything), so many metro stations nearby, cafe downstairs
Cons: I wish all the staff were like Victoria!
Location: Times Square is pretty much outside the front door, the hotel was extremely easy to access as it was on Broadway.
We arrived late at night (11:30pm) following a 26 hour flight. We were fortunate to be checked out by Victoria who was awesome and cemented our awesome stay at this hotel. The rooms were silent from the street noise (being placed up on the 45th room helped too!), however we were next to the elevator which meant we did hear people passing through at times. The rooms were quite spacious compared to what you would find in NYC, with heaps of room for our luggage and all our shopping we did. We stayed there for 6 nights, so one thing we wish we had booked was a room with a fridge and microwave. Other than that, we would love to come back to this hotel again when we return to NYC one day.

Posted by , from Brisbane, Australia on 25 Jul. 2017

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2 out of 5

Rude check in staff

Did not get connecting rooms as promised 3 times over the phone, at time of booking, a month before arrival and even on the day of checking prior to arrival was told I would get connecting room and they are on level 18, but was not given connecting rooms until my second night stay. The check in staff were rude and basically said the people I spoke to can't promise connecting rooms as they are not at the hotel and are just head office Crowne Plaza staff, the second night after waiting in line for ages I finally spoke to the checkin staff and got me connecting rooms. Disappointing especially for a large family with young children, definitely not a family friendly hotel.

Posted by , from New York on 7 Jul. 2017

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5 out of 5

Great location in Times Square

Pros: Location and that there was a bar downstairs making meeting up with friends very easy.
Location: Central times square NY
Excellent room, great size, clean and comfortable. Staff were very friendly without being over the top. Able to move around hotel easily with no need to continuously tip people for assisting you. Location is perfect, able to get around all of NYC from hotel very easily. The bar in the lobby is great and the food in the bar & restaurant was delicious.

Posted by , from Australia on 16 May 2017

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About the Crowne Plaza Times Square Manhattan

Location 1605 Broadway At 49th St, New York, NY 10019

Property Features

Crowne Plaza Times Square Manhattan offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. There are 12 meeting rooms available. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the family-friendly Crowne Plaza Times Square Manhattan. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 795 guestrooms or units
  • 46 levels
  • Built in 1989
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.5 km / 9.7 mi)
  • Train station: New York W 32nd St. Station (1.7 km / 1 mi)
  • Metro station: 49th St. Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crowne Plaza Times Square Manhattan offers 795 forms of air-conditioned accommodation with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch Flat-screen televisions come with premium cable channels, video game consoles and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in March 2016.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.

Brasserie 1605 – This restaurant serves breakfast, brunch and lunch. A children's menu is available.

Hotel Policies

Check-in

  • Minimum check-in age is 21

Special check-in instructions:

This property will place a USD 75 per day credit card authorization or debit card charge at check-in as a security deposit. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 350 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lb)

Policies

Guests must contact this hotel in advance to reserve a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.

Late check-out requests are honored based upon availability and subject to additional fees. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day
  • Resort fee: USD 40.16 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness centre access
  • Nearby fitness centre access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 34.00 for adults and USD 17.00 for children (approximately)
  • Valet parking fee: USD 85 per day
  • Pet deposit: USD 350 per stay
  • Pet fee: USD 50 per pet, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 30 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Times Square Manhattan Hotel
  • Crowne Plaza Times Square Manhattan
  • Crowne Plaza Hotel Manhattan
  • Crowne Plaza Times Square Manhattan Hotel New York City
  • Crowne Plaza New York City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.