Margaritaville Resort Times Square

4.0 star property
Hotel with a rooftop terrace, steps from Times Square

Photo gallery for Margaritaville Resort Times Square

Serves lunch and dinner
Property video
Breakfast, lunch, dinner served; American cuisine
Breakfast, lunch, dinner served; American cuisine
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$390
includes taxes & fees
5 Feb - 6 Feb

Explore the area

View map
560 7th Ave, New York, NY, 10018
  • Place, Times Square
    ‪2 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Place, Bryant Park
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪34 min drive‬

Room options

Premium Room, 1 Queen Bed (Premium Queen Hearing Accessible)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, City View (Deluxe King Bed Mobility Accessible)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, City View (Premium Room 1 King Bed)

8.8 out of 10
Excellent
(50 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(142 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Hearing Accesible)

7.6 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds (Double Bed Mobility Accessible)

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, City View (Deluxe Queen Bed Mobility Accessible)

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(61 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, City View (Deluxe Double Mobility Accessible)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Standard Queen Bed Mobility Accesible)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed, City View (Premium Room 1 Queen Bed)

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, City View (Deluxe King Bed Hearing Accessible)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Standard King Mobility Accessible)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(217 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Standard Queen Bed Hearing Accessible)

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(93 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Standard King Hearing Accessible)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Premium King Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, City View (Premium Double Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Premium King Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Studio Suite, 1 King Bed with Sofa bed (Suite Room Accessible)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(80 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 Queen Bed, City View (Premium Queen Mobility Accessible)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View (Deluxe Double Hearing Accessible)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, City View (Premium Double Mobility Accessible)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Single Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
Rainfall showerhead
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Margaritaville Resort Times Square places you in the centre of New York, within a short 5-minute stroll of Times Square and Broadway. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The restaurant, Margaritaville, serves American cuisine and is open for breakfast, lunch and dinner. License To Chill Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the gym and pool loungers. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. On weekend mornings cooked-to-order breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of self parking. .Places within a short walk of this 4-property class Manhattan hotel include Bryant Park and Madison Square Garden is within 15 minutes.

What's nearby

  • Times Square - 2 min walk - 0.2 km
  • Broadway - 3 min walk - 0.3 km
  • Bryant Park - 5 min walk - 0.5 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 11 min walk - 1.0 km

Getting around

  • Times Sq. - 42 St. Station - 1 min walk
  • New York W 32nd St. Station - 10 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • ‪Joe's Pizza - ‬2 min walk
  • ‪Yard House - ‬1 min walk
  • ‪Margaritaville Restaurant - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Paris Baguette - ‬1 min walk

About this property

Margaritaville Resort Times Square

Hotel with a rooftop terrace, steps from Times Square
Margaritaville Resort Times Square offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Margaritaville Resort Times Square. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 234 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Margaritaville Resort Times Square offers 234 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Property amenities

Parking and transport

  • Offsite parking available (USD 95 per night)
  • Parking on site (USD 45 per day)
  • Limited on-site self parking

Food and drink

  • Weekend cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 8.99 to 23.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5 o'Clock Somewhere
  • Joe Merchant's Coffee
  • LandShark Bar & Grill
  • License To Chill Bar
  • Margaritaville

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 57.31 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Pool access
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.99 to 23.99 per person
  • Self-parking fee: USD 45 per day
  • Nearby parking fee: USD 95 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Margaritaville Times Square
Margaritaville Resort Times Square Hotel
Margaritaville Resort Times Square New York
Margaritaville Resort Times Square Hotel New York

Frequently asked questions

What is the cancellation policy at Margaritaville Resort Times Square?

Margaritaville Resort Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Margaritaville Resort Times Square?

As of 8 Jan 2026, prices found for a 1-night stay for 2 adults at Margaritaville Resort Times Square on 5 Feb 2026 start from NZ$290.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Margaritaville Resort Times Square?

Yep, Margaritaville Resort Times Square has a self car park for USD 45 per day. A self car park is also available, for a fee.

Does Margaritaville Resort Times Square have a pool?

Yep, and guests love it! Margaritaville Resort Times Square has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Margaritaville Resort Times Square a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Margaritaville Resort Times Square.

Does Margaritaville Resort Times Square serve breakfast?

Yep, cooked-to-order breakfast is available at weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Margaritaville Resort Times Square?

No, Margaritaville Resort Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at Margaritaville Resort Times Square?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Margaritaville Resort Times Square?

Check-in begins at 3:00 PM. Check-out time is noon.

Margaritaville Resort Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2787 out of 4029 reviews
Rating 8 - Good. 753 out of 4029 reviews
Rating 6 - Okay. 299 out of 4029 reviews
Rating 4 - Poor. 98 out of 4029 reviews
Rating 2 - Terrible. 92 out of 4029 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with a great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leegeorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time at the hotel - great location and amazing hotel
Stayed 4 nights in Oct 2025

6/10 Okay

Mai

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Taniesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was marvelous,the hotel have everything restaurants, bars,pool,Jim etc even their own Statue of Liberty that you can take pictures with and even sit under it and eat .You don’t have to go outside for anything if you don’t want to.Service and Staffs were exceptional.I will be going back there very soon no doubt
Stayed 4 nights in Oct 2025

2/10 Terrible

Lloyd

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is hard to navigate. Slow elevators. Staff always using them. The rooms are super tiny, and we constantly had to ask for items for our room. We had the staff in our room each day to freshen it up and still they didn’t refill stuff that was out. Upon check in the body wash was empty. 2nd day body wash was empty and no toilet paper even after room was cleaned,When we called for stuff they would have us go down and get it from the coffee shop in the store next door. We went and they didn’t have all the supplies we needed. The run around was wild! Defiantly not the resort feel I expected. Check in on 7 th floor, restaurants and bars on different floors, cold food 2 nights from restaurants that are not busy! Food is cooked on 1 floor and services both restaurants. Food was cold both times we ate there. Soggy nachos, shrimp and gross chicken strips. Low quality food. Manager going around to tables asking them to give a review. He didn’t ask me, lol water was spilled at our table, we asked to get something so no one slipped and it was like that for 20 minutes. Finally some towels where thrown on the table next to us and I grabbed them and threw them down so it could get cleaned. Expensive stay, low budget resort! Don’t stay here!
Stayed 5 nights in Sep 2025

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Too close to Times Square is the only complaint.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, beds were super comfy!
Stayed 3 nights in Oct 2025

10/10 Excellent

Hannibal

Stayed 3 nights in Sep 2025

10/10 Excellent

Brigette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like a taste of sunny Florida or a breathtaking Carribean Island in the midst of Times Square! The 4 year old hotel was bright, tropical, clean, and comfortable. The front desk staff were professional, friendly, and welcoming. The pool, exercise room, on premise dining, and rooftop bar provided the desired options for my family. A go-to for our future visits!
Stayed 1 night in Oct 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff service very good
Stayed 1 night in Sep 2025

8/10 Good

aron

Liked: Cleanliness, staff & service, property conditions & facilities
Very mobility accessible .
Stayed 2 nights in Oct 2025

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean , employees were very friendly . House keeping was top notch
Stayed 3 nights in Sep 2025

10/10 Excellent

Marielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super clean and accessible to everything!
Stayed 4 nights in Sep 2025

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and central to everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheryl

Liked: Staff & service, property conditions & facilities
Great staff. Very kind and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Trevor

Stayed 4 nights in Sep 2025

10/10 Excellent

Suzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Right on Times Square so very convenient for shows, a variety of food options within walking distance, easy uber pick up. Staff friendly and helpful. Gave it a 4 because we decided to eat there one night and the margaritas were not really frozen and the food was subpar compared to other margarita properties we’ve visited. I’d stay there again, but just would not eat there. Lots of options around there anyway.
Stayed 3 nights in Sep 2025

10/10 Excellent

Marielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the stay! Would return with kids next summer.
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs updating.

Bathroom very tiny, no modern (narrower) charging ports in room. All were USB. Elevators overtaxed. Frequently had to wait.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this hotel. It's exactly what you would expect - and that's not necessarily a bad thing. Staff were kind, rooms were clean, beds were comfortable. Of course the rooms are small but it's New York; that comes with sacrifices. We stayed on the 22nd floor and had a great city view. The elevators only take you to the hotel floors if using your key card, so there is a security measure to ensure no one has access to the rooms without actually being a guest. The public can still access the restaurants and rooftop bar (totally worth the view at night). There is a CVS a couple blocks away where we got water and soda for the room. Plenty of restaurant options within a couple of blocks, or even venture just 10-15 minutes and you have even more options. Andrea, bartender at Landshark Bar, recommended Best Bagel and Coffee a few blocks away which was fantastic. We took them over to Bryant Park, which is only 10 minutes from the hotel. Hotel is located within 5 blocks of Broadway theaters and Restaurant Row.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025

4/10 Poor

Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Despite the location and the cleanliness of the hotel and the rooms, there are several unfortunate and unexpected circumstances that lead me to writing this review. For one, there was a steamer for "ironing" your clothes. This steamer leaked all over the clothes making it impossible to press them. Second, I had to request additional hangers as there were only 3 in the closet. Finaly, I ordered room service and was instructed to use the QR code. I used the QR code to order drinks to room but they had only cocktails listed despite it being a full bar. When I called the front desk, they were extremely dismissive and apathetic suggesting I go to the 2nd floor to pick them up. When I called back and said that I just taken a shower and was settled in and asked If I could just make the order directly with room service/restaurant, he said they probably won't answer. He was right. I called back to speak to manager. At that point, the front desk person became guarded asking me why I wanted to speak to manager and refusing to transfer me. I bring all this up because, given the price I paid, this is completely unacceptable. I have stayed in less expensive hotels without any of the problems I have encountered here, with far better customer service. Finally, I made a mention of this at checkout and front desk person became extremely cold, clammed up and offered no apologies. Horrible customer service across multiple shifts.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located within walking distance to most everything. Additional transportation was accessible & available to other areas of the city. The staff was EXTREMELY helpful and accessible. The food in the restaurant was very good. We also ordered room service twice and it came within 20 minutes. The hotel is very safe and secure. We never felt unsafe. We would definitely stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Peter

Stayed 1 night in Sep 2025