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4.0 out of 5

"The staff are very nice and helpful, the location is convenient within walking distance of town and there is easy secure covered parking. The rooms a ... " More

By a verified traveller on Tue 14 Jul 2020

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Hotel Description

Copthorne Hotel & Apartments Queenstown Lakeview places you in the center of Queenstown, within just a 5-minute stroll of Lake Wakatipu and within 20 minutes of Skyline Gondola. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

All 85 rooms feature LCD TVs with satellite channels, and you can enjoy coffee/tea makers, free weekday newspapers, and safes. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, hair dryers, phones, and irons/ironing boards are available.

The restaurant, Hillarys Restaurant, serves local cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center and spa tub. A meeting room and a business center are among the business amenities offered. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of car rentals on site.

Attractions within a 30-minute drive of this 4-star Queenstown hotel include Gibbston Valley Winery and Coronet Peak Ski Area.

Superior Queen

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
NZ$109* Per night/room 19 Jul. - 20 Jul.

Superior Lakeview Queen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Lakeview 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Copthorne Hotel & Apartments Queenstown Lakeview ratings based on 297 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel & Apartments Queenstown Lakeview

Everyone (179) Couples (49) Family (64)
4 out of 5
The staff are very nice and helpful, the location is convenient within walking distance of town and there is easy secure covered parking. The rooms are clean and have all amenities that you would expect, but generally the building is tired and in need of a makeover. The rooms are quite noisy and the bathroom just constantly wet and unpleasant.....not a staff or cleaning issue, just no insulation and ventilation means constant condensation, the same on the main windows. Warm and pleasant enough, but tired.

Posted by , from Auckland on 14 Jul. 2020

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4 out of 5

Posted by on 13 Jul. 2020

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4 out of 5
Handy to town, easy walking distaNCE. gOOD CAR PARKING.

Posted by on 29 Jun. 2020

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5 out of 5
The staff were really nice and friendly! Can’t fault it!

Posted by , from Invercargill on 27 Jun. 2020

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4 out of 5
Room a little cold but a requested heater was delivered promptly. Beautiful comfy beds

Posted by on 22 May 2020

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5 out of 5
Amazing view and very clean. We thoroughly enjoyed our stay.

Posted by on 21 Mar. 2020

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4 out of 5
The bathroom smelt musty and the toilet holder was by the shower and the toilet paper got wet

Posted by on 15 Mar. 2020

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4 out of 5

Posted by on 14 Mar. 2020

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1 out of 5
First they gave me a room with minimal view(I paid for the Lakeview) and then they showed me another room which had a stale smokey smell. And on top of it they charged $50 - for no reason, which was meant to have been refunded. Disappointed ☹️, it’s supposed to be 4 star, but the standards are too low.

Posted by on 11 Feb. 2020

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4 out of 5

Posted by on 23 Jan. 2020

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About the Copthorne Hotel & Apartments Queenstown Lakeview

Location 88 Frankton Road, Queenstown, 9300

Property Features

Copthorne Hotel & Apartments Queenstown Lakeview offers its guests a spa tub and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Copthorne Hotel & Apartments Queenstown Lakeview. Free self parking is available. This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Hillarys Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner.

The Rocks Cafe & Bar - This café specializes in local cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 0.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19 and NZD 27 per person (approximately)
  • Rollaway bed fee: NZD 0.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Apartments
  • Copthorne Hotel & Apartments Lakeview
  • Copthorne Hotel & Apartments Queenstown Lakeview
  • Copthorne Hotel Apartments Queenstown
  • Copthorne Hotel Lakeview
  • Copthorne Hotel Queenstown
  • Copthorne Lakeview
  • Copthorne Lakeview Hotel
  • Copthorne Queenstown Lakeview
  • Hotel Copthorne Queenstown
  • Copthorne Hotel And Apartments Queenstown Lakeview
  • Copthorne Hotel Apartments Queenstown Lakeview
  • Copthorne Hotel Apartments Lakeview
  • Copthorne Hotel & Apartments Queenstown Lakeview Hotel
  • Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

You should know

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.