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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Local cuisine
Lobby
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Room service
  • Bar
The current price is NZ$280
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪8 min walk‬
  • Queenstown Mall
    ‪11 min walk‬
  • Skyline Queenstown
    ‪20 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)

Highlights

Patio
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(33 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed, Lake View

8.0 out of 10
Very good
(21 reviews)

Highlights

Balcony
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 34 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Free cots/infant beds
Kitchenette
Mini-fridge
LCD TV
  • 44 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King

Superior Accessible 1 King

Highlights

Heating
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

In-room safe, desk, blackout curtains, iron/ironing board

Apartment

  • Sleeps 5

View all photos for Superior 2 Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room With Lake View

  • Sleeps 4

View all photos for Superior 2 Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior 2 Queen Room

  • Sleeps 4

View all photos for Superior Queen Room With Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room With Lake View

  • Sleeps 2

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About the area

Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview puts you in the heart of Queenstown, within just a 10-minute stroll of St Josephs Parish and Queenstown Gardens. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Hillarys Restaurant, serves local cuisine and is open for breakfast. The Rocks Cafe & Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the gym and Hot tub. Added amenities include free Wi-Fi in public areas, laundry facilities and ski storage. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also limited parking, along with the convenience of car rentals on site. .In proximity to this 4-property class Queenstown City Centre hotel you'll find The Remarkables Ski Area.

What's nearby

  • Queenstown Gardens - 8 min walk - 0.7 km
  • Queenstown Beach - 10 min walk - 0.9 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • ‪Cookie Time - ‬11 min walk
  • ‪KFC - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪The Bathhouse Tapas Bar & Restaurant - ‬10 min walk
  • ‪Novotel Queenstown Lakeside - ‬10 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

Eco-certified hotel with fitness centre and 24-hour front desk
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Frequently asked questions

What is the cancellation policy at Copthorne Hotel & Apartments Queenstown Lakeview?

Copthorne Hotel & Apartments Queenstown Lakeview offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel & Apartments Queenstown Lakeview?

As of 25 Aug 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel & Apartments Queenstown Lakeview on 17 Sept 2025 start from NZ$280.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, Copthorne Hotel & Apartments Queenstown Lakeview has a free self car park. Onsite parking is limited.

Are there any beaches close to Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, Copthorne Hotel & Apartments Queenstown Lakeview is a short 9-minute walk from Queenstown Beach. Fun beach activities include windsurfing, parasailing and fishing. You can also find boat tours.

Is Copthorne Hotel & Apartments Queenstown Lakeview family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Copthorne Hotel & Apartments Queenstown Lakeview is a hit with families.

Does Copthorne Hotel & Apartments Queenstown Lakeview serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Copthorne Hotel & Apartments Queenstown Lakeview?

No, Copthorne Hotel & Apartments Queenstown Lakeview does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel & Apartments Queenstown Lakeview?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The bar/lounge is closed on Monday, Tuesday, Wednesday and Sunday.

What time are check-in & check-out at Copthorne Hotel & Apartments Queenstown Lakeview?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel & Apartments Queenstown Lakeview?

No, only service animals are allowed.

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 381 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, amenities
Apartment was great. Very spacious and warm with amazing vies of the lake ans mountains.
Stayed 4 nights in Jun 2025

8/10 Good

Bridie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, warm, very clean, beds super comfortable. Very easy access with convenient parking. Staff were lovely. It’s clear this hotel is a little dated but great value for money would definitely stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Chloe

Mum and I stayed there from the 3-12 of June just for a getaway. We were pleasantly surprised with the
Stayed 9 nights in Jun 2025

8/10 Good

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Nicola

Liked: Staff & service
Close enough to town, about 10 minute walk and have to walk back up the hill. Clean and comfortable room. Hotel a little dated but fine. Nice staff.
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice of hotel.

A fabulous comfortable room with amazing view. The most comfortable warm bed. Great verandah to enjoy a meal and drink overlooking the Remarkables. A clean spacious bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient under cover free parking, view from room was stunning, easy stroll down to town.
Stayed 7 nights in May 2025

10/10 Excellent

Fawaz, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in May 2025

8/10 Good

Mrs J T

Liked: Staff & service, property conditions & facilities
Sorry to say the evening meal we had was very very disappointing
Stayed 3 nights in May 2025

10/10 Excellent

Aiden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for familes and groups

We had a very nice stay here. Nothing fancy but everything was clean, rooms spacious and kitchen was well equipped and the walk into city centre was about 10 mins.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karenne, Kalamunda

Stayed 3 nights in Apr 2025

8/10 Good

Kevin

Liked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Emily Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Birender

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommended. A
Stayed 3 nights in Apr 2025

8/10 Good

Philippa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property with lovely spacious rooms and deck
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Amenities
Lovely views, lovely staff, I’d definitely stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet with lovely views and the bus stop right outside the door.
Stayed 2 nights in Apr 2025

6/10 Okay

Julian

Good views

Bit dated and smelly making us sneeze
Stayed 1 night in Apr 2025

8/10 Good

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for bus routes and good views
Stayed 2 nights in Apr 2025

8/10 Good

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized hotel room. Stunning views from balcony. Handy location to town. Car park is a bit of a squeeze for larger cars and there is no direct lift from carpark to rooms on other side of lobby - have to navigate lobby stairs with suitcases. Hillary's was only open for breakfast and tables in bar are not suitable height if you have a plated evening meal. We would have dined in at night if dinner was served in Hillary's
Stayed 2 nights in Apr 2025

10/10 Excellent

Lorelei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good, with a fantastic view.across the lake to the mountains.
Stayed 2 nights in Mar 2025

6/10 Okay

Fiona

Travelled with family
Disliked: Property conditions & facilities
The views of the lake as well as the convenience of being within walking distance (20mins) to the town centre was great. However, the property itself feels very old and the rooms are in need of renovation. Cleanliness was average and visibly no vacuuming had been done. In the weekend parking is first come, first served which is a bit of an inconvenience as this is peak time and always busy so no guarantee you can park on site (limited spaces). Likely not staying here again unless property gets an upgrade but appreciate you get what you pay for, especially being in ZQN and high tourist prices everywhere.

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room despite being close to a main road. Short drive to down town. Indoor parking and clean place. Gym wasn't big but had a few machines to get a workout in. Laundry on site too, though we didn't use it.
Stayed 2 nights in Mar 2025