You can enjoy LCD TVs with satellite channels, and all 175 rooms feature free WiFi, in-room childcare, and free newspapers. Refrigerators and stovetops make in-room dining convenient. Nice touches include bathrobes and free toiletries. Free local calls, in-room massages, and safes are also available.
The restaurant, Mackenzies Restaurant, is open for breakfast and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, sauna, and seasonal outdoor swimming pool. 3079 square feet (286 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, laundry facilities, and ski storage. Buffet breakfast is available on weekends between 6:30 AM and 10:00 AM. There's also the convenience of free self parking.
Sights within a 20-minute walk of this 4.5-star Queenstown hotel include Steamer Wharf and SKYCITY Wharf Casino.
14 Mar. 2022 by Emma Jubb - Senior Guest Services Team
Hi Kerri, Thank you for your feedback, it is great to hear you enjoyed your stay and we look forward to welcoming you again soon Kind Regards, Emma
4 Feb. 2022 by SC
Dear Moana, Thank you so so much for your lovely comment! I am glad to hear that you and your family have thoroughly enjoyed your stay with us. We look forward to welcoming you again at the Heritage Queenstown! Kind regards, Scott Raimana Chant T.H.E Guest Services Manager
2 Feb. 2022 by SC
Dear Sacha, Thank you kindly for your comment. I am glad to hear that our team was able to address your concern in an efficient manner. We look forward to your next visit! Kind regards, Scott Raimana Chant T.H.E Guest Services Manager
23 Nov. 2021 by AJ
Dear Ryan, Thank you very much for such a lovely comment and high ratings. Looking forward to welcoming you and your family back soon. Kind Regards, T.H.E. Heritage Team.
23 Nov. 2021 by AJ
Dear Janet, We are pleased to see that you have enjoyed your stay thoroughly at the hotel. Looking forward to welcoming you back in the near future. Kind Regards, T.H.E. Heritage Team.
29 Jul. 2021 by The Heritage Team
Thank you for your feedback
11 Jul. 2021 by Emma - Duty Manager
Thanks for your feedback!
22 Jun. 2021 by AJ
Dear Guest, Thank you so much for your lovely feedback. We look forward to welcome you back to the hotel in the near future. Kind Regards, Amit Jadhav. T.H.E. Guest Services Manager.
21 Jun. 2021 by AJ
Dear Guest, Thank you very much for your feedback. We have forwarded your your concerns with the pool temperature and buffet breakfast to the respective Head of the Departments, who would be looking in to this further. We certainly hope to welcome you back to the hotel in the near future. Kind Regards, Amit Jadhav. T.H.E. Guest Services Manager.
Heritage Queenstown offers its guests a seasonal outdoor pool, an indoor pool, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3079 square feet (286 square meters) and includes a conference center. A sauna, a library, and a terrace are also featured at the luxury Heritage Queenstown. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Queenstown hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Heritage Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
For a fee, guests can enjoy buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®