Novotel Queenstown Lakeside Deals & Reviews (Queenstown, NZL) | Wotif

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Queenstown •1 room

Queenstown • 1 room

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Novotel Queenstown Lakeside, Queenstown, current page

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4.4 out of 5

Excellent!

See all 210 Wotif Reviews

"Overral a nice place to stay.Great location. Just found the hotel very cold eccept the room which we had a heatpump.Restaurant very cold made it unple ... " More

By a verified traveller on Mon 22 Jun 2020

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Hotel Description

A family-friendly stay in the heart of Queenstown awaits you at Novotel Queenstown Lakeside. Within steps you'll find Lake Wakatipu and Skyline Gondola within a 10-minute stroll. Highlights at this hotel include a restaurant, a bar/lounge, and a spa tub.

All 273 rooms feature LCD TVs with satellite channels, and you can enjoy balconies or patios, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and pillow menus. Additionally, in-room childcare, free newspapers, and safes are available.

The restaurant, Elements, is open for breakfast and dinner. 646 square feet (60 square meters) of event facilities include a meeting room, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking.

With a stay at this 4-star Queenstown hotel, you'll be 16.4 km (10.2 mi) from Coronet Peak Ski Area and 23.9 km (14.9 mi) from The Remarkables Ski Area.

Standard Room, 1 Queen Bed (Special Access Bathroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

NZ$156* Per night/room 19 Jul. - 20 Jul.

Double Room, 2 Double Beds, Lakeside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, View (Alpine View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, View (Alpine View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Queenstown Lakeside ratings based on 210 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Queenstown Lakeside

5 out of 5

Posted by a verified traveller on 5 Jul. 2020

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5 out of 5

Posted by a verified traveller on 2 Jul. 2020

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4 out of 5

Overral a nice place to stay.Great location. Just found the hotel very cold eccept the room which we had a heatpump.Restaurant very cold made it unpleasant.

Posted by David, from Christchurch on 22 Jun. 2020

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5 out of 5

I liked how the porter came straight to us when we arrived to take two lots of luggage to two different levels of the hotel!!

Posted by Cath, from Fairlie on 5 Jun. 2020

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4 out of 5

Liked the service and good personality of the dtaff

Posted by Zane, from Tokoroa on 3 Jun. 2020

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3 out of 5

Although the location is great, it’s a bit pricey for what you get. I was told parking was included in the price then was told on arrival we had to pay $25 more for parking.

Posted by a verified traveller on 2 Jun. 2020

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5 out of 5

Fantastic location, great for the kid's and the service was great

Posted by a verified traveller on 1 Jun. 2020

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4 out of 5

Great location for a stay in Queenstown close to town and the lake.

Posted by Jack, from Hawks bay on 15 Mar. 2020

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5 out of 5

Great location clean rooms amenities great and allowed for early check in which was fantastic

Posted by Danielle, from Albury on 1 Mar. 2020

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4 out of 5

The property was beautiful staff needs to understand English

Posted by a verified traveller on 29 Feb. 2020

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About the Novotel Queenstown Lakeside

Location Corner of Earl and Marine Parade, Queenstown, 9348

Property Features

Novotel Queenstown Lakeside offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters). Tour/ticket assistance, multilingual staff, and ski storage are also featured at the family-friendly Novotel Queenstown Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Queenstown hotel.

Family Friendly Amenities

Family property
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

Airport: Queenstown Intl. Airport (ZQN) (7.8 km / 4.9 mi)
Parking: Valet parking available for a surcharge

Room Amenities

Novotel Queenstown Lakeside offers 273 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Private balcony or patio
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Movies for purchase
Pillow options
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Property does not follow sanitisation practices of any association
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
Debit cards
Number of children who can stay for free – 2
No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

Deposit: NZD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
Fee for in-room wired Internet: NZD 10 per night (rates may vary)
Valet parking fee: NZD 25.00 per night (in/out privileges)
Nearby parking fee: NZD 18 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.