Novotel Queenstown Lakeside Deals & Reviews (Queenstown, NZL) | Wotif

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Queenstown •1 Room

Queenstown • 1 Room

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Novotel Queenstown Lakeside, Queenstown, current page

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4.3 out of 5

Excellent!

See all 199 Wotif Reviews

"Absolutely fantastic, can’t speak more highly about the experience. Staff were outstanding- friendly, attentive, generous. Wonderful experience- grea ... " More

By a verified traveller on Sun 22 Nov 2020

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Hotel Description

A family-friendly stay in the heart of Queenstown awaits you at Novotel Queenstown Lakeside. Within steps you'll find Lake Wakatipu and Skyline Gondola within a 10-minute stroll. Highlights at this hotel include a restaurant, a bar/lounge, and a spa tub.

All 273 rooms feature LCD TVs with satellite channels, and you can enjoy balconies or patios, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and pillow menus. Additionally, in-room childcare, free newspapers, and safes are available.

The restaurant, Elements, is open for breakfast and dinner. 646 square feet (60 square meters) of event facilities include a meeting room, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking.

With a stay at this 4-star Queenstown hotel, you'll be 16.4 km (10.2 mi) from Coronet Peak Ski Area and 23.9 km (14.9 mi) from The Remarkables Ski Area.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

NZ$164* Per night/room 24 Jan. - 25 Jan.

Double Room, 2 Double Beds, Lakeside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, View (Alpine View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, View (Alpine View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Lakeside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Special Access Bathroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Novotel Queenstown Lakeside ratings based on 199 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Queenstown Lakeside

3 out of 5

Posted by Ben on 5 Jan. 2021

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5 out of 5

Absolutely fantastic, can’t speak more highly about the experience. Staff were outstanding- friendly, attentive, generous. Wonderful experience- great breakfast. Would highly recommend.

Posted by Carolyn, from Christchurch, NZ on 22 Nov. 2020

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5 out of 5

Fantastic! Excellent location to everything. Friendly staff & very helpful. Spotlessly clean & well equipped. 1st class all round really.

Posted by Winslow, from Ruakaka. Northland NZ on 8 Nov. 2020

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4 out of 5

It is close to everything, could walk to all the attractions in centre of Queenstown.

Posted by a verified traveller on 1 Nov. 2020

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4 out of 5

Prefect location to everything, we will definitely stay again!

Posted by a verified traveller on 24 Oct. 2020

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5 out of 5

Service was great, friendly and efficient. Very professional young team.

Posted by Noella, from Auckland on 4 Oct. 2020

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5 out of 5

The facility was great and service was impeccable. Lovely staff! Our room was beautiful with a great view. Will definitely be back

Posted by Cinta, from Auckland, New Zealand on 27 Sep. 2020

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5 out of 5

Posted by a verified traveller on 21 Sep. 2020

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5 out of 5

Posted by a verified traveller on 20 Sep. 2020

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3 out of 5

It was nice enough, nice friendly service, but what let it down for us was that we rang for room service in the morning before we set out for the day, then came back and the room service was not done. We rang again for room and they said theyre busy which is not an acceptable excuse, so we went out for a couple hours then came back and they'd just finished.

Posted by B, from New Zealand on 20 Sep. 2020

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About the Novotel Queenstown Lakeside

Location Corner of Earl and Marine Parade, Queenstown, 9348

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Queenstown Lakeside offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters). Tour/ticket assistance, multilingual staff, and ski storage are also featured at the family-friendly Novotel Queenstown Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Queenstown hotel.

Family Friendly Amenities

Family property
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

Airport: Queenstown Intl. Airport (ZQN) (7.8 km / 4.8 mi)
Parking: Valet parking available for a surcharge

Room Amenities

Novotel Queenstown Lakeside offers 273 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Private balcony or patio
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Movies for purchase
Pillow options
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

No rollaway/extra beds available
Number of children who can stay for free – 2
Debit cards
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Mobile key entry is not available
Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

Deposit: NZD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
Fee for in-room wired Internet: NZD 10 per night (rates may vary)
Valet parking fee: NZD 25.00 per night (in/out privileges)
Nearby parking fee: NZD 20 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Lakeside Novotel
Lakeside Novotel Queenstown
Novotel Lakeside
Novotel Lakeside Hotel
Novotel Lakeside Hotel Queenstown
Novotel Lakeside Queenstown
Novotel Queenstown
Novotel Queenstown Lakeside
Queenstown Lakeside
Queenstown Novotel
Novotel Gardens Queenstown
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Queenstown
Novotel Queenstown Lakeside Hotel Queenstown

You should know

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This Hotel property is rated 4 stars.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.