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4.5 out of 5

"Great location for a stay in Queenstown close to town and the lake. " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

A family-friendly stay in the heart of Queenstown awaits you at Novotel Queenstown Lakeside. Within just a 10-minute stroll, you'll find popular attractions like Lake Wakatipu and Queenstown Gardens. Highlights at this hotel include a restaurant, a bar/lounge, and a spa tub.

All 273 rooms feature LCD TVs with satellite channels, and you can enjoy balconies or patios, WiFi, and wired Internet. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and pillow menus. Additionally, in-room childcare, free newspapers, and safes are available.

The restaurant, Elements, is open for breakfast and dinner. 646 square feet (60 square meters) of event facilities include a meeting room, and other business amenities include a business center. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of valet parking.

Attractions within a 10-minute drive of this 4-star Queenstown hotel include Skyline Gondola and Shotover Jet.

Standard Room (Special Access Bathroom)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$153* Per night/room 7 Apr. - 8 Apr.

Room, Lakeside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Alpine View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room (Alpine View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Lakeside

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Queenstown Lakeside ratings based on 810 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Queenstown Lakeside

Everyone (330) Couples (305) Business (2) Family (169) Other (1)
4 out of 5
Great location for a stay in Queenstown close to town and the lake.

Posted by , from Hawks bay on 15 Mar. 2020

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5 out of 5
Great location clean rooms amenities great and allowed for early check in which was fantastic

Posted by , from Albury on 1 Mar. 2020

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4 out of 5
The property was beautiful staff needs to understand English

Posted by on 29 Feb. 2020

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4 out of 5

Posted by on 22 Feb. 2020

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5 out of 5
Lovely Hotel in a beautiful setting. Extremely handy to the lake front.

Posted by on 22 Jan. 2020

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4 out of 5

Posted by on 17 Dec. 2019

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5 out of 5

Posted by on 6 Dec. 2019

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5 out of 5
Great location to everything. Staff were fantastic.

Posted by on 25 Nov. 2019

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4 out of 5
Location and the hot tub although it was booked out the evening we stayed

Posted by on 20 Oct. 2019

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5 out of 5

Posted by on 8 Oct. 2019

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Property Features

Novotel Queenstown Lakeside offers its guests a spa tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters). Tour/ticket assistance, multilingual staff, and ski storage are also featured at the family-friendly Novotel Queenstown Lakeside. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Queenstown hotel.

  • 1 building
  • 273 guestrooms or units
  • 4 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (7.8 km / 4.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel Queenstown Lakeside offers 273 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Queenstown hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 33.00 for adults and NZD 17.50 for children (approximately)
  • Fee for in-room wireless Internet: NZD 10 per night (rates may vary)
  • Fee for in-room wired Internet: NZD 10 per night (rates may vary)
  • Valet parking fee: NZD 25.00 per night (in/out privileges)
  • Nearby parking fee: NZD 18 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakeside Novotel
  • Lakeside Novotel Queenstown
  • Novotel Lakeside
  • Novotel Lakeside Hotel
  • Novotel Lakeside Hotel Queenstown
  • Novotel Lakeside Queenstown
  • Novotel Queenstown
  • Novotel Queenstown Lakeside
  • Queenstown Lakeside
  • Queenstown Novotel
  • Novotel Gardens Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Queenstown-Hotels-Novotel-Queenstown-Lakeside.h911529-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.