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Sherwood Queenstown

4-star property
554 Frankton Road, Queenstown, 0508 053 286
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3.9 out of 5
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See all 107 Wotif Reviews

"No tv in room which wasn’t expected. Check in staff very friendly. " More

By a verified traveller on Mon 08 Feb 2021

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Hotel Description

At Sherwood Queenstown you'll be 4.4 km (2.7 mi) from Skyline Gondola and 3.3 km (2 mi) from Queenstown Hill. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 78 soundproofed rooms feature free WiFi, in-room childcare, and coffee/tea makers. Additionally, refrigerators, hair dryers, and free toiletries are available.

The restaurant, SHERWOOD, serves Modern European cuisine and is open for breakfast, brunch, lunch, and dinner. Enjoy the sauna along with access to bike rentals and hiking/biking trails. Other amenities include free WiFi in public areas, a conference center, and a coffee shop/café. Each morning cooked-to-order breakfast is served between 7 AM and 11 AM. There's also the convenience of free parking nearby.

Within a 20-minute drive of this 4-star Queenstown hotel, attractions include Lake Wakatipu and Gibbston Valley Winery.

Lodge Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$119* Per night/room 1 Apr. - 2 Apr.

Standard King room with Mountain view

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment with Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Sherwood Queenstown ratings based on 107 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sherwood Queenstown

Everyone (71) Couples (14) Family (17)
3 out of 5
No tv in room which wasn’t expected. Check in staff very friendly.

Posted by on 8 Feb. 2021

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5 out of 5
My family and i absolutely loved our stay here! Was so very honely and the fact we were traveling with 3 children it was very accommodating for them there was so much for them to do we are definitely choosing sherwood as our home away from home well in queenstown thank you all heaps

Posted by , from Invercargill NZ on 31 Jan. 2021

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Comment from Hotel Management

31 Jan. 2021 by Sherwood Team

Thanks for your lovely review Sharlene! It's been a pleasure having you stay with us. Hoping to see you at Sherwood again :) All the best from us,

3 out of 5
Was a nice cozy bed and sitting area to relax and rest. Friendly staff at restaurant/check in area. Rooms didn't get cleaned throughly ie need a bit more of a vacuum and wipe down of some surfaces

Posted by on 6 Jan. 2021

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Comment from Hotel Management

26 Jan. 2021 by Sergio

Thank you for your feedback, we are sorry to hear about your room services. However, we offer a daily room service to all our guest and we are in reception from 7am to 11pm to help our guest with any request. We hope to see you next time

5 out of 5
Sustainable practices and friendly staff on hand

Posted by on 31 Oct. 2020

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5 out of 5
We LOVED that Sherwood is so different to staying at other hotels. The 80s architecture has been cleverly updated with an environmental ethos whilst being homely, soul nourishing and uber cool all in one package!

Posted by , from Auckland on 27 Sep. 2020

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3 out of 5
No clear signage for check in. Issues with bathroom, not attended to after raised with staff. Sustainability ethos commendable.

Posted by on 11 Sep. 2020

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3 out of 5
The property was very clean but the accommodation feels very compact

Posted by , from Christchurch on 19 Jul. 2020

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3 out of 5

Posted by on 18 Jul. 2020

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4 out of 5

Posted by on 25 Feb. 2020

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5 out of 5
eco friendly and really amazing what they are doing sustainability wise.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Sergio

Thank you very much

About the Sherwood Queenstown

Location 554 Frankton Road, Queenstown, 9300

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A sauna, a terrace, and tour/ticket assistance are also featured at Sherwood Queenstown. The hotel can provide concierge services and wedding services. Self parking is free. You'll have access to the indoor pool and outdoor pool at a partner property. A complete renovation of Sherwood Queenstown was completed in 2014. This 4-star Queenstown hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 8 buildings
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.

  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Sound-insulated rooms
  • Heating

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 8.00 and NZD 16.00 for adults, NZD 8.00 and NZD 8.00 for children (approximately)
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Hotel
  • Sherwood Queenstown Queenstown
  • Sherwood Queenstown Hotel Queenstown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.