"The stay itself was very good, the rooms nice and tidy. My only issue was me and my parents paid the same price to book two rooms and one room was def ... " More
Each apartment is soundproofed and features free local calls, a hair dryer, and an iron/ironing board. Nice touches to enhance your stay include a rainfall showerhead and premium bedding.
The café, Market by Franks, serves local and international cuisine. Other amenities include free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. There's also free self parking, along with the convenience of a ski shuttle.
With a stay at this 3-star Frankton aparthotel, you'll be 2.8 km (1.7 mi) from Lake Wakatipu and 3 km (1.9 mi) from Alpine Aqualand.
8 Aug. 2022 by GM
Thanks for staying with us Sarah and pleased to see you enjoyed LQ Queenstown and yes, one room was upgraded, hence the difference.
15 Jul. 2022 by GM
Thanks for staying with us Alison and pleased to see you really enjoyed LQ Queenstown
26 Jun. 2022 by GM
Thanks for staying with us Juliet and pleased to see you really enjoyed LQ Queenstown
18 Jun. 2022 by GM
Thanks for staying with us Jacques and pleased to see you really enjoyed LQ Queenstown
25 Apr. 2022 by GM
Thanks for staying with us Perry and pleased you enjoyed LQ Queenstown.
17 Jan. 2022 by GM
Thanks for staying with us Della and pleased you enjoyed LQ Queenstown.
5 Jan. 2022 by GM
Thanks for staying with us Jenny and pleased you enjoyed LQ Queenstown. FYI, if you require a microwave next time please book a Studio apartment or higher category, as it’s only our Hotel Room category that don’t have microwaves.
28 Dec. 2021 by GM
Thanks for staying with us Andrea and next time please call Reception as we would have been only too happy to send Housekeeping back to service your room.
25 Dec. 2021 by GM
Thanks for staying with us Joshua and pleased you enjoyed your stay at LQ Queenstown.
This mountain aparthotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3-star Queenstown aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
LQ Queenstown offers 91 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads. This Queenstown aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Market by Franks - Overlooking the garden, this café specializes in local and international cuisine and serves light fare only.
Special check-in instructions:
The front desk is open daily from 8:00 AM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Lockboxes located at the rear door of LQ QueenstownIf you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after hours will need to go to the following location to check in: Lockboxes located at the rear door of LQ Queenstown
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.