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4.5 out of 5

"The stay itself was very good, the rooms nice and tidy. My only issue was me and my parents paid the same price to book two rooms and one room was def ... " More

By a verified traveller on Sun 07 Aug 2022

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Hotel Description

At LQ Queenstown, you'll be connected to a shopping center and 1.1 km (0.7 mi) from Remarkables Park Town Centre. Highlights at this ski aparthotel include in-room free WiFi and LED TVs.

Each apartment is soundproofed and features free local calls, a hair dryer, and an iron/ironing board. Nice touches to enhance your stay include a rainfall showerhead and premium bedding.

The café, Market by Franks, serves local and international cuisine. Other amenities include free WiFi in public areas, a 24-hour gym, and a coffee shop/cafe. There's also free self parking, along with the convenience of a ski shuttle.

With a stay at this 3-star Frankton aparthotel, you'll be 2.8 km (1.7 mi) from Lake Wakatipu and 3 km (1.9 mi) from Alpine Aqualand.

Hotel Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$179* Per night/room 14 Sep. - 15 Sep.

Luxury Apartment, 2 Bedrooms, Balcony, Mountain View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Room - Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment - Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment - Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

LQ Queenstown ratings based on 30 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for LQ Queenstown

Everyone (6) Couples (16) Family (5)
4 out of 5
The stay itself was very good, the rooms nice and tidy. My only issue was me and my parents paid the same price to book two rooms and one room was definitely larger and had more utilities and a view. We were never informed of any reason for this, for all I know one room could have been upgraded and they might have been doing us a favour. Not a big issue, no problems were had over it, it just seemed odd. other than that it was a great stay and staff were very friendly

Posted by on 7 Aug. 2022

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Comment from Hotel Management

8 Aug. 2022 by GM

Thanks for staying with us Sarah and pleased to see you enjoyed LQ Queenstown and yes, one room was upgraded, hence the difference.

5 out of 5
Exceptional value for money. Lovely and clean Beautiful views Very helpful staff.

Posted by on 12 Jul. 2022

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Comment from Hotel Management

15 Jul. 2022 by GM

Thanks for staying with us Alison and pleased to see you really enjoyed LQ Queenstown

4 out of 5
Liked that this property was located where it was…out of the hustle and bustle of Queenstown. Lovely location near river.

Posted by on 26 Jun. 2022

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Comment from Hotel Management

26 Jun. 2022 by GM

Thanks for staying with us Juliet and pleased to see you really enjoyed LQ Queenstown

5 out of 5
Excellent stay managerial staff exceptional.

Posted by , from Silverdale on 18 Jun. 2022

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Comment from Hotel Management

18 Jun. 2022 by GM

Thanks for staying with us Jacques and pleased to see you really enjoyed LQ Queenstown

4 out of 5
Super sunny on our side of the hotel & peaceful. Too far away from the shopping block you couldnt just walk

Posted by on 19 Apr. 2022

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Comment from Hotel Management

25 Apr. 2022 by GM

Thanks for staying with us Perry and pleased you enjoyed LQ Queenstown.

4 out of 5

Posted by on 8 Apr. 2022

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5 out of 5
Would not hesitate to stay again

Posted by on 11 Jan. 2022

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Comment from Hotel Management

17 Jan. 2022 by GM

Thanks for staying with us Della and pleased you enjoyed LQ Queenstown.

5 out of 5
It was quiet, modern, easy walking distance to Remarkables shopping centre and a 5 minute drive to the excellent 5 Mile shopping centre. The room was small, especially the bathroom, but modern and comfortable. A microwave would have been very useful if you wanted to stay in for the evening and not have to find a local dining option. Disappointed in limited car parking available. The option is to pay to park in a distant parking area as there is no street parking available close to the hotel.

Posted by on 2 Jan. 2022

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Comment from Hotel Management

5 Jan. 2022 by GM

Thanks for staying with us Jenny and pleased you enjoyed LQ Queenstown. FYI, if you require a microwave next time please book a Studio apartment or higher category, as it’s only our Hotel Room category that don’t have microwaves.

3 out of 5
It was tidy, clean, I stayed for 7 days was promised a linen change with complete room clean, this did not happen. I was unwell 1 day and declined service of room of which this could have boon through day chosen for full room service but thought it would be done the next day

Posted by on 28 Dec. 2021

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Comment from Hotel Management

28 Dec. 2021 by GM

Thanks for staying with us Andrea and next time please call Reception as we would have been only too happy to send Housekeeping back to service your room.

4 out of 5
The views and surrounding area is great and convenient.

Posted by on 24 Dec. 2021

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Comment from Hotel Management

25 Dec. 2021 by GM

Thanks for staying with us Joshua and pleased you enjoyed your stay at LQ Queenstown.

Property Features

This mountain aparthotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3-star Queenstown aparthotel is smoke free.

  • 91 guestrooms or units
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Ski shuttle
  • Parking: Free self parking

Room Amenities

LQ Queenstown offers 91 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads. This Queenstown aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Oven
  • Electric kettle
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Market by Franks - Overlooking the garden, this café specializes in local and international cuisine and serves light fare only.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you arrive at the property after hours, you'll need to check in at an alternate location: Lockboxes located at the rear door of LQ QueenstownIf you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive lockbox information.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after hours will need to go to the following location to check in: Lockboxes located at the rear door of LQ Queenstown
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive lockbox information.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Cribs (infant beds) are available for NZD 25.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • LQ Queenstown Aparthotel
  • LQ Queenstown Queenstown
  • LQ Queenstown Aparthotel Queenstown

You should know

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.