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4.2 out of 5

"Professional friendly staff. Excellent experience " More

By a verified traveller on Tue 16 Apr 2024

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Hotel Description

A luxury stay in Queenstown awaits you at Millennium Hotel Queenstown. Within a short 5-minute stroll, you'll find Queenstown Gardens and St Josephs Parish. Highlights at this eco-certified hotel include a restaurant and in-room free WiFi.

The restaurant, The Observatory Restauran, serves local cuisine and is open for breakfast and dinner. The Observatory Bar is the hotel's own bar. 5167 square feet (480 square meters) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a gym, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

In proximity to this 4.5-star Queenstown City Centre hotel you'll find The Remarkables Ski Area.

Superior 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
NZ$202* Per night/room 19 May - 20 May

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Millennium Hotel Queenstown ratings based on 159 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Millennium Hotel Queenstown

Everyone (105) Business (1) Couples (28) Family (12)
5 out of 5
Professional friendly staff. Excellent experience

Posted by on 16 Apr. 2024

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Comment from Hotel Management

16 Apr. 2024 by Sameer

Hi Anne, Thank you for your wonderful feedback. We are glad you loved the hotel and our service. We are eager to welcome you for your next stay with us. Regards

5 out of 5
Beautifully appointed rooms with good use of space, shower was amazing and staff were super accommodating of our added challenges

Posted by on 6 Jan. 2024

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Comment from Hotel Management

13 Jan. 2024 by Sameer

Hi Megan,Thank you for staying with us and thank you for the wonderful feedback. We are glad you loved the hotel and our services. We hope for you to return soon and stay with us again. Regards

4 out of 5
Anything is okay, accept hard to find parking durning on new year days, not sure other times if same of difficult to find parking. Finding a parking is a nightmare, especially in day time, the town is crazy busy.

Posted by on 5 Jan. 2024

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Comment from Hotel Management

2 Feb. 2024 by Sameer

Hi Yueling, Thank you for your feedback. We are glad you liked the hotel and our service. We understand the disappointment you might have face in trying to find a car park in Queenstown. We hope this did not affect your stay with us and hope that you come back soon during your next visit. Please accept our apologies for any inconvenience.

5 out of 5

Posted by on 3 Jan. 2024

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Comment from Hotel Management

13 Jan. 2024 by Sameer

Hi Gail,Thank you for staying with us and thank you for the wonderful feedback. We are glad you loved the hotel and our services. We hope for you to return soon and stay with us again.

3 out of 5

Posted by on 8 Nov. 2023

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Comment from Hotel Management

26 Nov. 2023 by Sameer

Hi Neil, Thank you for your feedback. We understand some aspects of the hotel may not have been to your liking. We hope you had a comfortable stay with us and visit us again in the future. Regards

5 out of 5
The Hotel Restaurant is good value for the prices charged including wine at reasonable price we opted to eat at the restaurant rather than walk to town. The evening restaurant should be around the fire instead of being sectioned off away from the cosy fire. The hotel could do more advertising to show they have quality meals including breakfast.

Posted by on 30 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by Sameer

Hi Leslie, Thank you for your kind feedback. We are glad you loved our restaurant & our service. We would definitely discuss the ideas you have shared with us to do better. We hope to welcome you again on your next visit to Queenstown. Regards,

5 out of 5
good location and reasonable price

Posted by on 16 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Sameer

Hi Qiang, Thank you for your amazing feedback. We hope to welcome you again during your next visit to Queenstown. Regards,

5 out of 5
Quiet, clean and close to town. Great staff and excellent breakfast and restaurant. Many thanks !

Posted by on 14 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Sameer

Hi Brett, Thank you for your feedback. Our staff will be delighted to know that you loved the hotel and our service. We hope to welcome you again at the hotel on your next visit to Queenstown. Regards,

5 out of 5
Had a fantastic stay. Location is great with a short walk to town,Beds and pillows were very comfortable and breakfast was delicious. Rooms were super clean and modern. Very happy with our stay. We chose the Millennium due to travelling with our daughters and the fact they had queensize beds. Very happy, will be back for ski season next year.

Posted by on 12 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Sameer

Hi Sam, We are glad you and your family loved our hotel. Our staff strives to make sure our guests have a memorable stay and will be glad to know you were pleased with the service as well. We are delighted that we could exceed your expectations and that you will return to stay with us. We will be waiting to welcome you again. Regards,

5 out of 5
The buffet breakfast was fantastic. Just wished there was a spa in the hotel.

Posted by on 5 Jul. 2023

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Comment from Hotel Management

8 Jul. 2023 by Sameer

Hi Bernadette, Thank you for your amazing feedback we sure will pass this on to our chefs and our F&B team. We are glad you loved the hotel and our service. Our Hotel is currently undergoing some refurbishment and we are sure we should have our spa back in action for our guests soon. Regards,

About the Millennium Hotel Queenstown

Location 32 Frankton Road, Queenstown, 9300

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 8 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 5167 square feet (480 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Millennium Hotel Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Queenstown hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 5 levels
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1996
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Millennium Hotel Queenstown offers 220 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Observatory Restauran - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.

The Observatory Bar - Onsite bar. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • No cots (infant beds) available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 40.00 for adults and NZD 20.00 for children
  • Covered self parking fee: NZD 15 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Millennium Hotel Queenstown
  • Millennium Queenstown
  • Queenstown Millennium Hotel
  • Millennium Queenstown
  • Millennium - Queenstown Hotel Queenstown
  • Millennium Hotel Queenstown Hotel
  • Millennium Hotel Queenstown Queenstown
  • Millennium Hotel Queenstown Hotel Queenstown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.