4.4 out of 5

"Perfect position for our children to get in and around Queenstown with out walking up hills. Would highly recommend - amazing location and apartment! " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

The Waterfront places you steps from Lake Wakatipu and within a 15-minute stroll of Queenstown Gardens. Highlights at this ski hotel include in-room free WiFi and balconies.

You can enjoy cable TV, DVD players and coffee/tea makers, featured in all 20 rooms. In-room dining is easy with amenities like fridges and hobs. Additionally, portable fans, hairdryers and phones are available.

This smoke-free hotel offers free WiFi in public areas, childcare and tour/ticket assistance. Other amenities include laundry facilities and ski storage. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 4-star Queenstown hotel include Skyline Gondola and Shotover Jet.

Penthouse Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$209* Per night/room 20 Sep. - 21 Sep.

1 bedroom apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Penthouse 2 Bed 2 Bath

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

2 bedroom 2 bathroom apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Penthouse 2 bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

The Waterfront ratings based on 81 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Waterfront

Everyone (61) Couples (7) Family (12)
5 out of 5
Central location, amazing view, great for familieis We had a wonderful 6 night stay in one of the 2 bedroom apartments. The staff were very friendly and helpful. The apartment (10) had been renovated recently and was spacious and had everything we needed for a comfortable stay with 2 small children. The view over the lake is stunning - although there is quite a bit of traffic noise as it is located on the main road. The upside is that the central location means you can walk everywhere and don't have to worry about getting into town. I would recommend the hotel to anyone travelling with children who wants a self contained and spacious apartment. Just note there is only one washing machine and dryer which makes doing washing a challenge - also these are coin operated.

Posted by on 23 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Emma

Hi, Thank you for your lovely review, we are glad that you enjoyed your stay with us. Looking forward to hopefully hosting you again.

5 out of 5

Posted by on 25 Apr. 2019

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Comment from Hotel Management

3 Aug. 2019 by Emma

Thank you!

3 out of 5

Posted by on 14 Apr. 2019

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4 out of 5
Great location, close to all attractions and town centre.

Posted by on 1 Feb. 2019

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5 out of 5
Wonderful location. Excellent views. Walking distance to shopping and restaurants. Second visit for us to this hotel. I would stay again. Thankyou all very much

Posted by on 17 Jan. 2019

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4 out of 5
Great location easy walk to restaurants and bars with parking available.

Posted by on 9 Dec. 2018

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2 out of 5
Hot water service was filling up all night and made water dripping sounds. It was fixed for our second night but we were not even given an apology. To have paid so much money and have this happen was very disappointing. The view was amazing but unfortunately i lost a nights sleep which marred my experience of this Hotel. Other aspects of the facility were tired - water was undrinkable from kitchen tap, toiled button didn't work properly. I paid for a Penthouse and they didn't deliver on the quality.

Posted by on 4 Dec. 2018

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5 out of 5

Posted by on 2 Nov. 2018

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5 out of 5
Excellent close to the centre of town stdirectly across the street to the lake

Posted by , from Rutherglen. Victoria. Aust on 28 Oct. 2018

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4 out of 5

Posted by , from Karaka on 13 Oct. 2018

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Property Features

The Waterfront offers its guests tour or ticket assistance, ski equipment storage, and laundry facilities. WiFi is free in public spaces. Self parking is free. This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 5 levels
  • Built in 1996
  • Childcare (surcharge)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • DVD player


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Auckland (AKL-Auckland Intl.) (1,542 km / 958.2 mi)
  • Parking: Free self parking

Room Amenities

The Waterfront offers 20 forms of accommodation with DVD players and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans.

  • Private balcony
  • Cable channels
  • DVD player
  • Fridge
  • Hob
  • Dishwasher
  • Coffee maker
  • Shower and tub combination
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Portable fan
  • Ensuite bathroom

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM.
If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 9 AM - 5 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35 per night.


  • No pets allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Weekly housekeeping provided; fees apply for additional cleaning
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Breakfree Waterfront
  • Breakfree Waterfront Hotel
  • Breakfree Waterfront Hotel Queenstown
  • Breakfree Waterfront Queenstown
  • Breakfree The Waterfront Hotel Queenstown
  • Waterfront Hotel Queenstown
  • Waterfront Queenstown
  • The Waterfront Hotel
  • The Waterfront Queenstown
  • The Waterfront Hotel Queenstown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.co.nz/Queenstown-Hotels-The-Waterfront.h4171223-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.