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 Queenstown •1 Room
 Queenstown • 1 Room
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Lakeside Motel - Queenstown

2.5-star property
18 Lake Esplanade, Queenstown, 0508 053 286
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3.5 out of 5
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See all 97 Wotif Reviews

"Bathroom was nice & bed was comfy but the rest is very dark & dated, view lovely but needs sliding net curtain or tinted windows on ground floor as no ... " More

By a verified traveller on Sun 13 Dec 2020

Points Of Interest

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Hotel Description

Lakeside Motel - Queenstown places you steps from Lake Wakatipu and within a 15-minute stroll of Skyline Gondola.

Dining areas, sitting areas, and WiFi are featured in all 15 rooms. Refrigerators, microwaves, and stovetops make in-room dining convenient. TVs, coffee/tea makers, and hair dryers are also available.

This business-friendly motel offers a 24-hour front desk, tour/ticket assistance, and luggage storage. Added amenities include WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

With a stay at this Queenstown motel, you'll be 16.6 km (10.3 mi) from Coronet Peak Ski Area and 24.4 km (15.2 mi) from The Remarkables Ski Area.

Studio Queen and Single Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$79* Per night/room 24 Jan. - 25 Jan.

Studio Queen and Single Lakeview

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

2 Bedroom Lakeview Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lakeside Motel - Queenstown ratings based on 97 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Lakeside Motel - Queenstown

Everyone (46) Couples (36) Family (15)
3 out of 5
Bathroom was nice & bed was comfy but the rest is very dark & dated, view lovely but needs sliding net curtain or tinted windows on ground floor as no privacy from street into bedroom

Posted by , from NZ on 13 Dec. 2020

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Comment from Hotel Management

15 Dec. 2020 by Gaurav

Dear Kelly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We treat and consider all guests as our family members.We thank you for loving our bathroom and bed .On behalf of our entire team, I would like to apologize for failing to exceed your expectations .Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Dear , I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4 out of 5
Great location for our one night stay with a nice outlook to the lake. Parking is tight . We had everything we needed and it was quiet.

Posted by on 8 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Michael

Hi Thanks for taking the time to leave us a review we are glad you enjoyed the location and amazing views. Hope to welcome you again. Warm Regards

1 out of 5
When travelling it is always a perfect opportunity to understand where a country is on its customer experience journey. It always you to assess how important customer service is versus short term financial gain. Be cautious in booking to stay with Lakeside Motel as customer service isn't yet in their vocabulary.

Posted by on 13 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Michael

Hi Robert and Karen Thank you for your feedback, apologies you had a bad experience we strive to provide the best customer service we can. Unfortunately, we cannot refund a non-refundable booking. Warm Regards

4 out of 5
Fantastic location close to the middle of Queenstown, beautiful views from the lakefront rooms. Staff friendly and helpful. Beds were not comfortable, and seem quite old. Shower temperature was very inconsistent and very weak pressure. Being on the main road in to town, the car noise is noticeable.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Michael

Hi Thank you for taking the time to leave us a review. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. Regards

4 out of 5
Kitchen update needed all ok other than that.parking, view

Posted by on 2 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Michael

Hi Thanks for leaving us a review we are glad you enjoyed your stay with us. Thank you for your feedback on the kitchen, we are in the process of updating our rooms as you can see with the bathrooms. Regards

4 out of 5
Great views and very happy with accommodation. Staff were wonderful

Posted by on 22 Jan. 2019

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3 out of 5
Lovely welcome from reception staff. Room was very basic and quite noisy overnight, a very thin single pillow and a lack of toilet paper. Electric blanket and heater though to warm if needed. Easy walk to the town centre and lovely lake views.

Posted by on 13 Dec. 2018

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3 out of 5
Nothing flash, but the brilliant location makes up for it and it has all the facilities that you need. A bit noisy as was close to the street but worked for what we needed. Would stay again.

Posted by on 14 Oct. 2018

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4 out of 5
My friend and I, were very happy as it was close to the city centre, clean room, staff were efficient as we requested certain items for the room and were there in a few minutes. The beds were very comfortable and lady at the front desk offered us an upgrade and they were very helpful

Posted by , from australia on 24 Sep. 2018

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3 out of 5
Fabulous location, amazing, friendly and helpful staff. Amenities not so great unfortunately, would rate it as a very low 3 star. Staff are great and make up for it.

Posted by on 16 Sep. 2018

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About the Lakeside Motel - Queenstown

Location 18 Lake Esplanade, Queenstown, 9197

Property Features

As a guest of Lakeside Motel - Queenstown, you'll find tour/ticket assistance, laundry facilities, and an elevator. Public spaces have WiFi for a fee. Self parking is free. This Queenstown motel is smoke free.

  • 15 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (8.5 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Lakeside Motel - Queenstown offers 15 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate dining areas and include desks. Refrigerators and microwaves are provided. Bathrooms include showers. This Queenstown motel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

  • Dining room
  • Sitting area
  • Television
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: NZD 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: NZD 5 per day (rates may vary)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakeside Motel Queenstown
  • Lakeside Queenstown
  • Lakeside Motel Queenstown
  • Lakeside Queenstown Queenstown
  • Lakeside Motel - Queenstown Motel
  • Lakeside Motel - Queenstown Queenstown
  • Lakeside Motel - Queenstown Motel Queenstown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.