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4.8 out of 5

"Lovely place with exceptional lake and mountain views. Views and rooms are as lovely as the promo photos . Cosy, comfortable, welcoming owner and very ... " More

By a verified traveller on Sun 10 Mar 2024

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Hotel Description

Balmoral Lodge places you in the center of Queenstown, within just a 15-minute stroll of Queenstown Gardens and TSS Earnslaw Steamship. Highlights at this lodge include in-room free WiFi and LCD TVs.

This smoke-free lodge offers free WiFi in public areas, a terrace, and a garden. Added amenities include laundry facilities and ski storage. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4-star Queenstown City Centre lodge include Lake Wakatipu and Skyline Queenstown.

Luxury Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Studio, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Balmoral Lodge ratings based on 47 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Balmoral Lodge

Everyone (12) Couples (17) Family (17)
5 out of 5
Lovely place with exceptional lake and mountain views. Views and rooms are as lovely as the promo photos . Cosy, comfortable, welcoming owner and very helpful staff. Friendly atmosphere.

Posted by on 10 Mar. 2024

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5 out of 5
The Balmoral Lodge was a great spot for our Queenstown stay. Although it was up the hill, it was quite convenient and provided a beautiful view of the lake. Our stay was wonderful and would highly recommend it to visitors. We also really appreciated on-site parking!

Posted by on 7 Mar. 2024

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5 out of 5
Just amazing! Loved everything about it. Rafaela was absolutely wonderful.

Posted by on 10 Feb. 2024

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5 out of 5
This accommodation has a beautiful view and is still close enough to walk into town. I had a snowboarding accident and the owners were incredibly accommodating to this and included a free breakfast, which was very kind and thoughtful of them. 10/10 would recommend to anyone wanting an affordable place to stay that overlooks Queenstown’s beauty.

Posted by on 30 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by cis

Hi Amysoglad you enjoyedyour stay, hope you are on the mend. speedy recoveryRegardsCis

5 out of 5
It was a lovely view and comfy bed with clean bathroom etc, always different staying in a "home" - however we were very independent from everyone and enjoyed our alone time in a lovely room with plenty of room to relax.

Posted by on 30 Apr. 2023

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5 out of 5
We stayed here for 4 nights (family - two adults and two teenagers), and it was just perfect for our stay. Two bedrooms (one queen, and one with two singles). The lodge was large enough to give everybody space, with two bathrooms. The lodge was self-contained with a full kitchen and laundry facilities. It was serviced daily, and the complementary chocolates and muffins each day was a very nice touch! It is a walkable distance into town, but it is on a steep hill so you'd only walk if you're very fit! The views were amazing! A very comfortable stay! We would stay here again if we're every lucky enough to come back.

Posted by on 18 Jan. 2023

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3 out of 5
The views were amazing

Posted by on 16 Dec. 2022

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5 out of 5
This was a good location within walking distance to Queenstown. It was relaxing and quiet and easy to come and go as i needed. Cis was a lovely host, and everything was clean and fresh. Lovely stay.

Posted by on 1 Dec. 2022

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5 out of 5
Normally I was lazy to give comments, but this time I have to say it’s the best one in all of my NZ motel experience. The landlord is very nice, the rooms are tidy and the facilities are modern equipped. It’s definitely enjoyable!

Posted by , from Queenstown on 4 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by cis

Thank you frank for your reveiw it is always nice when someone takes the time to write . so thankyou and very glad you loved your stay. Merry Xmas and a safe and happy new year to you, family and friends Cis

5 out of 5
The staff where amazing and looked after us very well

Posted by on 26 Aug. 2019

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Comment from Hotel Management

17 Nov. 2019 by Cis Walker

So glad my staff looked after you while I was away, It is always a pleasure to get reat feedback when you are away, so Thankyou.

Property Features

As a guest of Balmoral Lodge, you'll find a terrace, tour/ticket assistance, and barbecue grills. WiFi and wired Internet are free in public spaces. Balmoral Lodge also features ski storage, a garden, and laundry facilities. Self parking is free. A complete renovation of Balmoral Lodge was completed in July 2022. This 4-star Queenstown lodge is smoke free.

  • 6 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

Balmoral Lodge offers 6 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Queenstown lodge provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 8:30 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information.

Guests should note that the Gorge Road Apartment is located approximately a 5-minute drive from the property. Check-in and key collection is based at the property located at 24 York Street.

The front desk at this property is open daily from 8:30 AM - 8:30 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Front desk opens daily at 8:30 AM
  • Front desk closes daily at 8:30 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Balmoral Lodge
  • Balmoral Lodge Queenstown
  • Balmoral Queenstown
  • Balmoral Lodge Lodge
  • Balmoral Lodge Queenstown
  • Balmoral Lodge Lodge Queenstown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.