3.5 out of 5

"We stayed here for a night at the beginning and one night at the end of our trip. We had a 2bdrm and then a 3 bdrm apartment. The two bedroon is rea ... " More

By a verified traveller on Tue 20 Feb 2018

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Hotel Description

The Lofts Apartments puts you in the heart of Queenstown, within just a 10-minute stroll of popular attractions like Skyline Gondola and Queenstown Gardens. Highlights at this property include in-room kitchenettes and free WiFi.

Each apartment is individually decorated and features a living room, satellite TV and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a hob. A safe, a phone and an iron/ironing board are also available.

This smoke-free apartment offers free WiFi in public areas, luggage storage and a lift. Added amenities include ski storage and a reception hall. There's also the convenience of self parking.

Within a 20-minute drive of this 3.5-star Queenstown property, attractions include Coronet Peak Ski Area and Shotover Jet.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$148 per night

Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Three Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 8 Max

Three Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

The Lofts Apartments ratings based on 156 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Lofts Apartments

Everyone (99) Couples (17) Students (1) Family (40)
5 out of 5
Good location on Main Street. Awesome rooms for the price

Posted by on 12 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Lofts

Dear Guest, Thank you for your wonderful feedback about your stay at The Lofts. Regards, Lofts Team

4 out of 5

Posted by on 26 May 2019

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Comment from Hotel Management

29 May 2019 by Lofts

Hi dear, Thank you for your rating. Lofts Team

4 out of 5
Warm and neat tidying helpful receptionist very central to places

Posted by on 11 May 2019

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Comment from Hotel Management

13 May 2019 by samarth

hi Dear, thank you for your feed back happy to see that you have wonderful stay in our property looking forward to welcome you again, next time you will enjoy some new updating in our property. kind regards Samarth Arora hotel Manager

3 out of 5

Posted by on 26 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Lofts

Hi Dear, Thank you for the ratings. Regards, Lofts Team

2 out of 5
Location was great , however the facility is old run down and not a nice place to stay , To be fair I believe that up grades to rooms are pending

Posted by on 1 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Neha

Hi Dear, Thank you for taking the time to share your feedback. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Regards, Neha Kundra Duty Manager

3 out of 5
the property is very tired and not well maintained - in need of a substantial upgrade

Posted by on 24 Mar. 2019

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Comment from Hotel Management

3 May 2019 by Neha

Hi Dear, Thank you for your feedback. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more. We hope you will give us an another chance sometimes in the future. Regards, Neha Kundra Duty Manager

2 out of 5

Posted by on 19 Mar. 2019

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Comment from Hotel Management

29 Apr. 2019 by Lofts

Hi Dear, Thank you for the ratings. Regards, Lofts Team

4 out of 5
The staff were friendly, accommodating, and helpful.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

27 Jan. 2019 by Samarth

Dear Guest, We are very glad that you discovered us on Trip Advisor and enjoyed your stay. We look forward to welcoming you again soon. Warm Regards Samarth Arora Hotel Manager

3 out of 5
Got a front unit, which was nice and spacious, but close to street and quite noisy.

Posted by on 29 Dec. 2018

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Comment from Hotel Management

30 Jan. 2019 by Samarth

Dear Guest, It is great to hear that you had a nice stay with us! Thank you for taking the time to review our hotel! we will try our best to improve the problem of noise.Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Samarth Arora Hotel Manager

3 out of 5
Location is ideal short stroll to all the highlights in Queenstown. The apartments themselves are clean and tidy, however they are very noisy. People partying and loud speaking people can be irritating as you can hear everything.

Posted by on 16 Nov. 2018

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Comment from Hotel Management

17 Nov. 2018 by Samarth

Dear Valued Guest, Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. regards Samarth Arora Hotel manager

Property Features

The Lofts Apartments offers its guests ski equipment storage and a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Queenstown apartment is smoke free.

  • 10 guestrooms or units
  • 3 levels
  • 2 buildings
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchenette
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Christchurch (CHC-Christchurch Intl.) (479 km / 297.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Lofts Apartments offers 10 forms of accommodation with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate living rooms. Accommodation at this 3.5-star apartment has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Televisions come with satellite channels. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Living room
  • Satellite channels
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Hotel Policies

Check-in

  • Check-in time ends at 10 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 8 PM.
If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve onsite parking. Contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 45.00 per night
  • On-site credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lofts Apartments Apartment Queenstown
  • Lofts Apartments Apartment
  • Lofts Apartments Queenstown
  • Lofts Apartments Hotel Queenstown
  • The Lofts Apartments Hotel Queenstown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.