3.8 out of 5

"Ir is confortable and easy to go walking to the centre of Queenstown. The outdoor facilities are very pleasant but the staff could be more friendly. " More

By a verified traveller on Wed 21 Mar 2018

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Hotel Description

At Pinewood Lodge you'll be within a 20-minute stroll of popular places like Skyline Gondola and Queenstown Gardens. Highlights at this hostel include free self parking, a spa tub and in-room kitchens.

Free WiFi and flat-screen TVs are featured in all 27 rooms. In-room dining is easy with kitchens that come equipped with fridges, microwaves and hobs.

The restaurant, The Hub, serves pizza. Other amenities include free WiFi in public areas, laundry facilities and ski storage.

Attractions within a 20-minute drive of this Queenstown hostel include Coronet Peak Ski Area and Shotover Jet.

Double Room, 1 Double Bed, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$77 per night

Standard Room, Multiple Beds, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Studio, Multiple Beds, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Pinewood Lodge ratings based on 62 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pinewood Lodge

Everyone (42) Couples (14) Students (1) Family (5)
3 out of 5
Good location, close to supermarket and the centre of town. Shower had mould growing in it. Rest of room was clean and tidy

Posted by on 28 Mar. 2019

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Comment from Hotel Management

9 May 2019 by Norrell

Thanks for sharing your feedback with us. I'm sorry to hear about the mold in the shower. Our housekeeping team clean and check the common areas every day so should have spotted this. We will ensure they check every room thoroughly at this time of the year to avoid anything like this is future.

4 out of 5
Close quarters if you’re trying to sleep, but nice and quiet during the day

Posted by on 12 Jan. 2019

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Comment from Hotel Management

6 Feb. 2019 by Norrell

Thanks for the review! Glad to hear you enjoyed your stay.

4 out of 5
Good condition of unit and facilities. Kitchen was especially well set up. Just a short walk into the main centre of town and lake front; so we could leave the car parked at Pinewood.

Posted by on 9 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by Norrell

Thanks for the lovely review! We glad you made use of our handy location and car parking facilities! Do not hesitate to contact us if you are ever back this way

2 out of 5
While checking in, the staff at the reception wasn’t really helpful. PARKING SLOT IS HORRIBLE!!!!!

Posted by , from Gore on 1 Jan. 2019

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Comment from Hotel Management

12 Jan. 2019 by Norrell

Hi there, It's disappointing to hear that you feel the reception staff weren't helpful. Can you please contact us directly with some more information about this so that we can look in to the matter to ensure this not happen in future. Many thanks, Pinewood Management

1 out of 5
My room was smelling so badly it was hard to stay The bed was broken and hot water tap where not working properly it was not a good experience at all will not recommend to anyone

Posted by , from Christchurch on 8 Nov. 2018

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Comment from Hotel Management

15 Nov. 2018 by Norrell

Hi Kushal, We are very sorry to hear about this and that it impacted your experience at Pinewood. Did you inform our reception at the time so that we could have tried to rectify this for you? We are continually improving our facilities and therefore guest feedback is extremely important for this. Please do not hesitate to contact us directly if you wish to discuss any of this further. Pinewood Management

4 out of 5
Good place for the price and close to the town. Can't really complain about our staying at pinewood lodge!

Posted by on 22 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Abi, Pinewood Lodge

Hi there, thanks so much for taking the time to leave feedback on your stay with us! We're so thrilled to hear you had a great time, we hope to welcome you back soon!

3 out of 5
It is simply impossible to brush your teeth at the hand basin as it’s far too small and the cabinet over is mounted too low on the wall - meaning you can’t get your head over the basin to spit out - or wash your face. The fridge is also hard up against the wall and no one has thought the handing of the door through - it opens against the wall. Silly mistakes that could be remedied as these little 1 bedroom options are appealing to many and lovely otherwise.

Posted by , from Auckland on 2 Oct. 2018

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Comment from Hotel Management

9 Oct. 2018 by Norrell

Hi Tess, Many thanks for taking the time to share your feedback with us on your stay. We are always working to improve our facilities, and so our guest feedback is essential for this. We will pass this on to our maintenance team so we can make this more comfortable for our future guests. Kind regards, Pinewood Management

4 out of 5
Ir is confortable and easy to go walking to the centre of Queenstown. The outdoor facilities are very pleasant but the staff could be more friendly.

Posted by , from Auckland on 21 Mar. 2018

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5 out of 5

Clean, quiet hostel

Great proximity to Queenstown if you don’t mind a 7-10min walk. We stayed in building M in a twin share room and found it quiet, warm and clean. Ample parking on site too. Had a nice little community feel and everyone was friendly. I found it to be suitable for all ages, but especially if you’re mostly looking for somewhere to sleep and cook up breakfast.

Posted by , from Brisbane, Australia on 15 Mar. 2018

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4 out of 5

Good basic accommodation

pinewood is handy toall Queenstown facilities, it is economic for Queenstown and rooms, kitchen and ablutions were all very clean.

Posted by , from Southland on 11 Feb. 2018

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Property Features

As a guest of Pinewood Lodge, you'll find a hot tub, tour or ticket assistance, and a BBQ. A computer station is on site and WiFi is free in public spaces. Multilingual staff, ski equipment storage, and a garden are also featured at Pinewood Lodge. Self parking is free. This Queenstown hostel is smoke free.

  • 27 guestrooms or units
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (8.5 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Pinewood Lodge offers 27 forms of accommodation. Kitchens offer full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. This Queenstown hostel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

  • In-room kitchen
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Kitchenware
  • Cribs (surcharge)
  • Hairdryer available

Food & Drink

The Hub – This restaurant specialises in pizza.

Hotel Policies

Check-in

  • Check-in time ends at 9 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 9:00 PM.
If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 15 per night
  • On-site credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pinewood Lodge Backpacker Queenstown
  • Pinewood Lodge Backpacker
  • Pinewood Backpacker Queenstown
  • Pinewood Backpacker
  • Pinewood Lodge Queenstown
  • Pinewood Queenstown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.