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3.8 out of 5

"Clean and tidy, nice communal area/kitchen/lounge with everything we could need except a small pot 😂 " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

At Pinewood Lodge you'll be within just a 15-minute stroll of CaddyShack City Mini Golf and Toi o Tahuna. Highlights at this lodge include free in-room WiFi.

This pet-friendly lodge offers free WiFi in public areas, a garden, and a computer station. Added amenities include laundry facilities, barbecue grills, and multilingual staff. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free self parking.

In proximity to this 3-star Boydtown lodge you'll find The Remarkables Ski Area.

Double Room, 1 Double Bed, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$114* Per night/room 29 Apr. - 30 Apr.

Standard Room, Multiple Beds, Shared Bathroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Basic Single Room, Shared Bathroom

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Cabin, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Economy Cabin, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, Shared Bathroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pinewood Lodge ratings based on 79 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pinewood Lodge

Everyone (48) Couples (20) Students (1) Family (6)
5 out of 5
Clean and tidy, nice communal area/kitchen/lounge with everything we could need except a small pot 😂

Posted by on 18 Mar. 2024

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4 out of 5
liked that it was close to town, limited parking a downfall quite common in queenstown

Posted by on 12 Mar. 2024

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5 out of 5
check in / out very easy. parking space was good for the unit we had. convenient to town.

Posted by on 10 Mar. 2024

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4 out of 5
Good location

Posted by on 31 Jan. 2024

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Comment from Hotel Management

14 Feb. 2024 by Mas

Thank you for your positive review!

2 out of 5

Posted by on 24 Jan. 2024

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2 out of 5

Posted by on 18 Jan. 2024

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Comment from Hotel Management

13 Feb. 2024 by Mas

Hi Nigel, sorry for your negative experience based on your review, would you be able to share some details on how we might improve?

3 out of 5

Posted by on 10 Jan. 2024

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Comment from Hotel Management

14 Feb. 2024 by Mas

Thankyou for your review, could you share some details as to how we could improve?

5 out of 5
It was suitable for what I needed, the drive to our room from reception was on a dirt track on two tight bends and the corner of a building is dangerously close (hit by vehicles previously) a layer of road base would help, the room and the common areas were clean and maintained even though they are getting dated. Would stay again if I come back to Queenstown.

Posted by on 26 Aug. 2023

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4 out of 5
Good, nice and cheap

Posted by on 11 Aug. 2023

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5 out of 5
I didn't stay on Tues 7 Feb, as it was a mix up with by booking back on 7 Jan when it looked looked like I was booking it for that night. I was wrong and did not get notification in time to do the actual booking

Posted by on 13 Feb. 2023

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Property Features

As a guest of Pinewood Lodge, you'll find barbecue grills, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. Pinewood Lodge also features a garden, laundry facilities, and a front-desk safe. Self parking is free. Smoking is allowed in designated areas at this 3-star Queenstown lodge.

  • 27 guestrooms or units
  • Meeting rooms
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pinewood Lodge offers 27 accommodations. Guests can surf the web using the complimentary wireless Internet access.

  • Heating

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 20 years old. This property accepts major credit cards, Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 9:00 PM
  • Debit cards
  • Pets allowed (no fees)
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: NZD 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 15 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pinewood Backpacker
  • Pinewood Lodge Backpacker
  • Pinewood Lodge Hostel Queenstown
  • Pinewood Lodge Hostel
  • Pinewood Queenstown
  • Pinewood Lodge Queenstown
  • Pinewood Hotel Queenstown
  • Pinewood Lodge Lodge
  • Pinewood Lodge Hostel
  • Pinewood Lodge Queenstown
  • Pinewood Lodge Lodge Queenstown

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.